For organizations with large document archives, the biggest risk right now is not remediation. It is starting remediation without understanding what the archive actually contains.

Most public sector backlogs include a mix of scanned PDFs, born-digital files, forms, tables, inconsistent templates, and years of accumulated documents. Planning remediation without understanding that mix is one of the fastest ways to waste time and budget.

That is why Pneuma Solutions is offering a Free Archive Readiness Assessment.

The Assessment Is the Headline. The 1,000 Pages Are the Proof.

The Archive Readiness Assessment includes a representative 1,000-page remediation sample taken from your own documents.

The goal is simple. Help organizations understand the structure and complexity of their backlog before committing to a full remediation strategy.

What the Assessment Provides

• A clear breakdown of your archive content mix
• A practical triage framework for prioritizing remediation
• A realistic throughput model tied to your compliance timeline
• A representative 1,000-page remediation sample from your own documents

This allows agencies to answer the questions that matter:

• What needs remediation now?
• What can be delivered on demand?
• What may qualify for limited exceptions?
• And most importantly, can remediation actually scale across the archive?

Program Limits

• One Archive Readiness Assessment per entity every 12 months
• Designed for archives of 10,000 pages or more
• A short onboarding meeting (about 30 minutes)
• The document sample must be representative of your archive

This program is designed for organizations facing real archive challenges, not one-off document fixes.

Request the Archive Readiness Assessment

To request the Free Archive Readiness Assessment, including the representative 1,000-page remediation sample, contact Pneuma Solutions:

• Email: [email protected]
• Contact form: https://pneumasolutions.com/contact/

Tip: Use the subject line Archive Readiness Assessment so we can route your request immediately.

Mike Calvo
CEO and Co-Founder
Pneuma Solutions

Tonight, Pneuma Solutions will be joining Blind Information Technology Solutions to discuss Remote Incident Manager’s exciting new session recording capability. Find out how intuitive recording support sessions has now become.

Register today!

1. If you haven’t done so already, reboot each affected machine.
2. Download and run the latest RIM installer from this link: https://download.getrim.app/rimsetup.exe If you are doing this in an automated or scripted environment, use the /S option to run the installer in silent mode. If it’s easier to use a Windows Installer package, you can download one here: https://download.getrim.app/rimsetup.msi Also note that if you previously configured a target installer for a group of unattended target machines, it is not necessary to build a new target installer for this recovery process. But if it’s more convenient for you to build a new pre-configured target installer and deploy it in the same way that you deployed your previous target installer, that will also work. It is not necessary to uninstall RIM before running the latest installer. It is safe to install the latest version of RIM on top of your existing installation.

Once you’ve followed these steps, RIM should return to normal operation. In particular, after following these steps on unattended target machines, those machines should be remotely accessible with RIM again.

We apologize for the inconvenience that this issue has caused. We are doing everything we can to make sure that such an issue doesn’t happen again, and that you continue to enjoy uninterrupted service. Thank you for choosing RIM.

The Pneuma Solutions team

How It Works

This feature allows you to record the full audiovisual output of the remote computer along with the voice conversation during the session. Everything is captured in a single recording.
When the session ends, the recording is automatically saved to your local computer. There is no waiting, no exporting, and no additional configuration required.
Session recording is handled entirely on-device. Recordings are not processed in the cloud and are not stored on third-party servers. You retain full control of the recording file from start to finish.

What Gets recorded

• The remote system’s audio and visual output
• The voice conversation during the session

There is no background uploading, no external storage, and no dependency on additional services.

Privacy, Control, and Cost

Session recording in RIM is completely free for all users, including after the Open Beta period ends. Because recording is processed locally, there are no infrastructure costs passed on to customers.
This design also ensures maximum privacy and control. You decide where the file is stored, how it is shared, and how long it is retained.

Who It’s For

Session recording is ideal for:

• Remote support and troubleshooting
• Training and instruction
• Quality assurance and documentation
• Product demonstrations

It can also be used for personal scenarios, such as helping a friend or family member and keeping a record of the session for later reference.
Session recording is available now in Open Beta. We invite you to try it out and share your feedback as we continue refining the feature.
Try It and Tell Us What You Think!

Topics will include:

• What is RIM.
• Downloading and Installation.
• Providing assistance as a Controlling computer.
• Receiving help as a Target computer.
• Demonstration of a RIM help session.
• A few words from Mike Calvo, President and CEO of Pneuma Solutions.
• Questions from participants.

Click here to join the meeting at 8:00 PM eastern

Time for some More Free Rim!

Finding a computer under the tree is all fun and games, until disaster strikes mere hours following the family gathering with the technical wizard that can fix anything. We at Pneuma Solutions have just the solution for you!

For the past two years, we offered 12 days of unlimited use of our award winning Remote Incident Manager (RIM) free of charge. In keeping with tradition, we are proud to repeat this free-for-all! From now through January 2nd, any technical wizard can download RIM on their Windows or macOS computer, sign up for a controller account, and try all of RIM’s capabilities free of charge.

On-Demand connections with Assistance on Tap!

Now is a great time for you and the people you assist to experience just how easy it can be to arrange remote support through even the most stressful of technical mishaps. Configuring a prompted connection utilizing a global shortcut, or a fully unattended connection, can be a tremendous lifeline for anyone in need of regular technical assistance.

Sometimes, even the best tech gurus need a helping hand. Last year, we introduced the AITools feature, offering you one-stop access to all of the world’s assistive technology-geared helper bots. This 12 day RIM free-for-all additionally opens up the AITools feature, allowing you to explore this unique capability. Get those hard questions answered in seconds, get those tech problems solved in minutes. Everyone wins, and for the next twelve days, it doesn’t cost a dime!

What are you Waiting For?

Download RIM today and experience a top-notch remote desktop package, designed with accessibility in mind, yet can be used by everyone!

To a technician or trainer who is blind, nothing says independence quite like performing a remote session with a sighted end user’s computer, regardless of platform, and being able to fully use it, despite the lack of an installed screen reader. Our Remote Incident Manager is the world’s first application that allows this to happen. As such, To celebrate this exciting level of independence, we are proud to offer unlimited access to Remote Incident Manager for the next 14 days, completely free of charge! We invite current and new users to take advantage of this opportunity to experience next level independence the likes of which have never been seen!

Whether you’re at the convention and have been called up for tech support by a friend or family member, or you’re on a family vacation looking to transfer your highlight reel to a backup drive connected to your desktop back at home, RIM is ready and willing to make the process quick, painless, and most importantly accessible! And for 14 days, it won’t cost you a dime! Simply download Remote Incident Manager on your Windows or macOS machine, sign up as a controller, and instantly receive this free access!

Our team has worked incredibly hard to achieve SOC 2 Type II certification because we understand that enterprise organizations demand absolute confidence in security and privacy. This achievement reflects our ongoing commitment not only to accessibility but also to providing our partners with peace of mind.

David Calvo, Chief Security Officer (CSO) at Pneuma Solutions, added:

Obtaining SOC 2 Type II compliance was a detailed and rigorous undertaking. Leveraging Drata’s streamlined process and Assurance Lab’s thorough auditing allowed us to efficiently validate our security practices over time. This certification demonstrates our continued commitment to safeguarding sensitive information.

Matt Campbell, CTO and co-founder of Pneuma Solutions, shared his insights:

As we expand our technological offerings, it’s essential that we continue raising the bar for security and compliance. SOC 2 Type II certification confirms our ability to deliver innovative solutions that enterprise customers can trust, reinforcing our role as leaders in the accessible technology space.

About Pneuma Solutions’ Products

Pneuma Solutions is best known for its groundbreaking products:

• Remote Incident Manager (RIM): The premier accessible remote support platform enabling organizations to offer seamless, secure, and efficient technical assistance, fully accessible for both blind and sighted users.
• Scribe for Documents: An advanced automated document remediation service converting inaccessible documents into fully accessible formats—HTML, tagged PDF, Braille, DAISY, EPUB, large print, and more—with exceptional speed and accuracy.
• Scribe for Meetings: A real-time solution that transforms Zoom and Microsoft Teams screen shares into WCAG 2.1‑compliant HTML, complete with auto-generated image descriptions, enabling participants using screen readers or magnification tools to follow presentations alongside sighted attendees.

To learn more about Pneuma Solutions and its commitment to security and accessibility, visit: pneumasolutions.com

About Pneuma Solutions

Based in Florida, Pneuma Solutions, LLC develops innovative cloud-based accessibility solutions, enabling inclusive and compliant digital environments. With a suite of products designed specifically to meet the needs of blind and visually impaired users, Pneuma Solutions empowers enterprises, educational institutions, and public sector organizations to confidently deliver accessible technology.

Media Contact:
 Pneuma Solutions, LLC
 Email: [email protected]

You’ve no doubt been down this road before. You receive a brand-new assignment from the teacher at the last minute, with the need for a hardcopy Braille conversion near non-negotiable. Being the morning of, you haven’t the time to give it the once-over within your Braille translation software, since you already have to convert it from PDF to Word with another application beforehand anyhow. You do a quick conversion, run it through your smaller embosser at home, and rush it to the student for their first-hour class in which it’s needed and…what’s this? Parts of lines spilling over onto other lines? Oddly inconsistent page numbers? You take a quick look, reprint it on your large embosser and, just as you thought, the software had been set to fit the document to the wrong paper dimensions.
But this really isn’t user error, particularly when dealing with a time-sensitive emergency such as this. Most traditional Braille translation software is great at what it does, but one of the things it was never truly designed to do is to handle a just-in-time Braille conversion gracefully. And while last-minute surprises are far from ideal, they are unfortunately inevitable, thus the need for a software package that will maximize simplicity while not at all compromising on quality.

Just-in-Time Braille Remediation, with Fine-tuning Made Easy!

Making documents accessible should be straight-forward and simple, the way a well-designed kitchen appliance is simple. With easy-access dials and buttons, a clear and logical user-experience flow, and help available when needed, Scribe’s workflow has been designed to make document conversion as easy as 1, 2, 3. As such, we are proud to bring this signature user-experience simplicity to Braille remediation!

When you convert an inaccessible document into Braille, you will be presented with some useful formatting options. In addition to the standard language and Braille translation table settings, the following controls are now available:

Cells-per-line

Not near your big production-grade embosser, but need Braille in a pinch? No problem! Set your paper width to a smaller value, and get instant peace of mind knowing that your student will be able to read the material without issue.

Page-Splitting

In situations where your document will benefit from hard-fast page rules, Scribe will now allow you to split the Braille file into pages. You can further choose how many lines should be on each page.

The End Result…

Ready-made Braille in minutes! Now that Scribe has saved you precious time by converting the document into Braille and taking care of the page-sizing for you, you can spend the time that you do have proofing the Braille for its content, rather than tangling with a complex beast of an application. In other words, Scribe allows you to work smarter, not harder. Why not take it for a test-drive today?!