--- description: Trusted by 10,000+ B2C businesses to scale customer chats, calls & campaigns. Unify WhatsApp, TikTok, Instagram & Facebook in a team inbox with AI Agents on respond.io title: Respond.io | #1 AI-Powered Customer Conversation Management Software image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0 --- [New🌍 WhatsApp API Calling is now available globally! Start making calls with respond.io today. Learn more![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](/whatsapp-business-calling-api) # Customers ask on chat. Call for details. Confirm by email. Can you keep up? Most platforms can't. Respond.io unifies all customer touchpoints and CRMs in a team inbox with AI Agents and native lead management so your conversations never break — even when customers switch channels. [Talk to Sales](/demo)[Start Free Trial](https://app.respond.io/user/register) ![g2 image](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/5c49c30cdbbf3e74028eae876aeffbbcdc797c7d27e4eb7982b1c0c00733a1f1?placeholderIfAbsent=true&width=35) ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe311daf5db5b4add90908a6fe850a75c?width=100) Top-rated on G2 for highest ROI ## **Explore the Power of Respond.io** Sell smarter, strengthen relationships, and respond faster. All from one inbox. Experience it instantly, no sign-up needed. ✨Start interactive tour 10k+ brands trust respond.io ![Toyota](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/084f7af56c84d676cb56fa563d9543869db8292a6883c7caf697a60bc159d9fc?placeholderIfAbsent=true&width=89) ![McDonalds](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/e74d231405a4841a630c863bd2c7faaf84f581c60f2b28133186261b6111ce5f?placeholderIfAbsent=true&width=90) ![British Airways](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/8942cd49cb7e07a3769fc9fe11f44f6a0a702b31a9fdf415e5a5ece01fd1047d?placeholderIfAbsent=true&width=89) ![Radisson Hotel](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/0401d3f7e9583614c6a07a9c0c073a74077150ce285957b9bf2edaf1092f891c?placeholderIfAbsent=true&width=90) ![Subway](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/ad1762e2cab6dac864b3fc59aa460cb43bfe0adcac174bd0744332cdf9c41581?placeholderIfAbsent=true&width=90) ![Abenson](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/a89b5dba114815b08f2326c3979dff3b4e7216012592c8d16b5e17f6dd10d279?placeholderIfAbsent=true&width=89) ![Roche](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/2779abe80cac06c5182580fc9c5c6f73e00ddf6d4651f5b024c585963a903f3a?placeholderIfAbsent=true&width=64) ![Hertz](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/a960c99d57404e59dd6cf342d000504a7012dbc2829da8918435fc0433d7ebdb?placeholderIfAbsent=true&width=90) ![Decathlon](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/77b640535dffb1a3a12d73103506709fbb276965b2be187431eec30f850b26b5?placeholderIfAbsent=true&width=108) [Explore success stories![](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/b27eb27a661f7e161ae4f6a6dbdb9236355c0d5673190c5f181c2e2c6956b3d3?placeholderIfAbsent=true&width=16)](/customers) ## Scale business growth with every customer conversation As chats and calls multiply, old inboxes and workflows break. Respond.io’s Conversation-Led Growth™ framework helps you manage the entire customer journey across every channel in one place, even at high volume. ### Capture: Unify customer touch points to drive revenue **Leads come from everywhere** — WhatsApp chats, TikTok ads, Facebook messages or even store visits. Respond.io unifies them in a team inbox so no opportunity is overlooked. Work with clean, organized profiles that sync with your CRMs so every new interaction is ready for fast follow-up. ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fac4bf6a11b744acca9d580c463700042?format=webp) ### Convert: Sell more with AI and analytics **When conversations increase, priorities get lost.** Let AI Agents answer enquiries and qualify leads so your team focuses on customers ready to buy. Switch from chats to calls at a click, automate bookings and shorten sales journeys with smart routing and collaboration. Built-in analytics make it clear which ads, agents and channels drive ROI. ### Retain: Build recurring revenue, not just one-time sales **Acquiring customers is costly** — keeping them fuels sustainable growth. With full context at your fingertips, every follow-up feels personal, from targeted broadcasts and renewal reminders to in-chat CSAT surveys. Paired with 99.999% uptime, earn a reputation for reliability that turns one-time buyers into repeat customers. ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fac4bf6a11b744acca9d580c463700042?format=webp) ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4ce477eb4e7b49e1ac5e2039a15a1e37?width=901) ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f854a363a514bd388c32d804981cd97?width=250) ## Chats, calls and emails in one thread Respond.io unifies **WhatsApp Business Calls, Messenger Calls and VoIP** in the same thread as your messages and emails. No more silos or juggling multiple platforms; just one reliable record for every customer, no matter the channel. ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8179ff228b14442197283de4734017fc?width=175) ## AI built on a trusted foundation Scale without adding headcount. Accelerate growth on every channel with AI Agents that respond, route and perform tasks accurately and reliably. [Try AI Agent for free![](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/b27eb27a661f7e161ae4f6a6dbdb9236355c0d5673190c5f181c2e2c6956b3d3?placeholderIfAbsent=true&width=16)](https://app.respond.io/user/register?lang=en&%5Fgl=1%2Abm597v%2A%5Fgcl%5Fau%2AMTU4OTYyNDc0Ni4xNzYwNDIxNjAy) ![Play Video](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fac0959cc9e754a9ab0a2ce6642b4a31a?format=webp&width=1027&height=500) I'm Jerry, founder and CEO of respond.io AI is changing the way businesses talk to customers. People want instant answers without losing reliability or quality. That's why respond.io is making customer communications truly agentic. with AI agents that can understand, decide and act. This is not AI for the sake of it. It’s purpose built to scale customer conversations into meaningful and measurable ways. respond.io is already the backbone for billions of conversations powering global businesses and trusted by partners like Meta, TikTok, and many more AI agents expand your ability to turn conversations into revenue. They can handle routine task or guide entire customer journeys by answering complex questions, updating your CRM, recommending products, booking appointments, and more. All across the channels your customers love and the tools that you rely on. This is intelligence that works 24/7 Even as you watch this, our AI agents are handling millions of conversations on their own, freeing teams to focus on critical and high value conversations. With respond.io you get AI agents to help you capture, convert, and retain customers at scale on a platform that is reliable, secure, and backed by exceptional customer support. And this is just the start. ### Convert customers efficiently Multilingual AI Agents handle ad enquiries, answer FAQs and route only serious buyers to your team for faster conversions and higher marketing ROI. ### Shorten sales cycles Turn intent into purchases by removing friction. AI Agents recommend products, manage bookings and share payment details for seamless customer journeys. ### Launch quickly and securely Handle 10x more customers autonomously with advanced reasoning, high accuracy and built-in guardrails. Start quickly with AI Agent templates or customize one to your needs. ## Proven results from businesses like yours 60% faster sales cycle 81% conversion rate with AI Agents 42.5x more ROI * [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2G1ob8occ7CzL2CjKrUYw8/5359142749ba1b5e997e395825a9e461/Parcel_Daily_-_cover.jpg?q=70&w=800&fm=avif)![https://parceldaily.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/2HDPm1Dy0Dk7IaS1QplmON/51863c646551be04ffe1b69ffc484d03/parcel-daily-logo.png)ParcelDaily Boosts Ad Conversions by 60% with Meta’s CAPI + Respond.ioRead More ](/customers/parcel-daily-boosts-conversions-60-percent) * [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2aJWNtv3yR6SpoULRbwx2x/3e9934249d9e307c0cd3d9d0d9ed92b1/Diskat_-_cover.jpg?q=70&w=800&fm=avif)![https://diskatguate.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/71ddLoedcEQSQMFsJoIeXj/c7121abd4c91212ecceb5f769e66a172/diskat-logo.png)Diskat Automates Sales with AI Agents for an 80% Conversion RateRead More ](/customers/diskat-maintains-80-percent-conversion-rate-with-ai-agents) * [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5IpTLSbHmQ6IItfvxfxlbn/1ddaf902ba6759c82b544ec97219ac88/Only_Tourism_-_cover.jpg?q=70&w=800&fm=avif)![https://onlytourism.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/2zeOMOf7rdPFsiqCAVo0cO/167e7173f4b90e36301a9efa37ac87a2/only-tourism-logo.png)Only Tourism Automates 80% of Visa Inquiries with Respond.io’s AI AgentRead More ](/customers/only-tourism-automates-80-percent-visa-inquiries-with-ai-agents) * [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/6fUTsJ2zJqesAhOTs23gkS/cbefc6ff31535496216c24affd4c9ecb/iMotobike_-_cover.png?q=70&w=800&fm=avif)![https://imotorbike.com](https://assets2-proxy.respond.io/ph8r57dk1q9w/24VVyRPw2TQZI98gtdNWvV/a0eacdb51cdc39dcf986eb138a948af4/iMotobike-logo.svg)iMotorbike Handles 2x More Leads with AI Agents on Respond.ioRead More ](/customers/imotorbike-handles-2x-more-leads-with-ai-agents-on-respond-io) * [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3njwveGZ5XkoBkuDvaWS8t/7bb22115224d0a75b733e275a49649e6/JU_productions_-_cover.jpg?q=70&w=800&fm=avif)![https://ju.productions/](https://assets2-proxy.respond.io/ph8r57dk1q9w/4AIGNcOpqxaDR1r1T08CBy/20c50b4cf7f2c13cd35c77b0a2172744/JU_productions-logo.png)JU Productions Chose Respond.io Over Manychat for 718% More WhatsApp SalesRead More ](/customers/ju-productions-chose-respond-io-over-manychat) * [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2058yBWMw2LQWcemmmgfoB/256f8026feb8bc030c0523f51aed857a/Automax_-_Cover.jpg?q=70&w=800&fm=avif)![https://automaxgroup.me](https://assets2-proxy.respond.io/ph8r57dk1q9w/5CBNHUyCa6p70FSiv7OYyL/7477e629ba2fd2cf7ac0bc3a36d0969c/Automax-logo.svg)How Automax® achieved 42.5x ROI from WhatsApp broadcastsRead More ](/customers/automax-boosts-roi-from-whatsapp-broadcasts) * [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3CSeqbLBHB19hyMQ1w97ax/bf5ee063d840e1d70b1c7f005b883039/Noonmar_-_Cover.jpg?q=70&w=800&fm=avif)![https://noonmar.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/6iAiVXcd9MhXJCMqK3a91H/379e18807d4c6769101b1c35e82ed8ab/noormar-logo.png)noonmar Increases New Customers by 40% in One MonthRead More ](/customers/noonmar-increases-new-customers) * [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/INusvLtWmOceXzbLVm8uk/4efa436c5efc339a498ecafd69725ada/Sicar_-_Cover.jpg?q=70&w=800&fm=avif)![https://www.sicarx.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/5AChEI6LV54BFOJx3x3mSf/cf8e7e5ee7530e7b44cd680cf56f9022/sicar-logo.svg)Sicar Boosted Single-Conversation Resolutions by 35% — Thanks to WhatsApp CallsRead More ](/customers/sicar-closes-conversations-faster-with-whatsapp-calls) * [“Thanks to respond.io, we saw 3x more leads from ads, reduced response time and improved customer experience.”**Esmeralda Sevilla**, Deputy Manager of SchuVar Tours](/customers/schuvar-tours-shortens-sales-cycle) * [“Onboarding is smooth, all vital features are present and the customer support is 24/7\. When I need anything, I can always count on respond.io to provide the functions my business needs.”**Jedi Hui**, CEO of GETUTOR](/customers/sleekflow-alternative-review-by-getutor) * [“With AI handling routine conversations, everything clicked. Our consultants could focus on high-quality leads that were far more likely to convert into paying customers.”**David Fiala**, Co-founder of Praga Medica](/customers/praga-medica-recovers-70-percent-more-leads) * [“Respond.io is responsive, fast and clearly built with the customer in mind. What really stands out is the quality of their technical support. It’s not just surface-level AI replies, but genuinely helpful assistance.”**Wilson Lee**, CEO of EMAX Beauté](/customers/how-emax-boosts-appointment-bookings) * [“Respond.io helped us scale our business and grow at a rapid rate. It reduced operational complexity so we could answer inquiries quickly while improving response quality. This was key to our 100% boost in student enrollments.”**Ahmad Hijazi**, Managing Director of Innov821 DMCC](/customers/dalilk-academy-doubles-student-intake) * [“Now, we manage WhatsApp conversations across 47 branches in one place, replacing scattered mobile records with centralized, efficient oversight.”**C. Lesmana**, IT Director of Srikandi (Mitsubishi dealership)](/customers/how-srikandi-streamlined-communication-for-47-branches-and-accelerated-revenue-growth) ## Respond.io ranks top on G2 for Best Results, based on customer reviews ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8d42f6f6dcd143019efb42cb51994fa7) ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe311daf5db5b4add90908a6fe850a75c?width=100) (4.8) Based on 400+ G2 reviews ![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F27ab0b9e1b1a45c59017ad6739e70567?width=20) ## Here's how respond.io sets you up for success ![1. Designed for growth](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F79552fb2da1a4d7f87f244eb24b6f2f8?width=901) ### Designed for growth Quickest ROI in the market with a roadmap shaped by you to scale revenue across the customer lifecycle—you'll grow with us, not outgrow us. [Learn More ](/capture-website-leads) ![2. Reliability at scale](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F23f1124237bc4a848e62d932ab27a7a2?width=901) ### Reliability at scale Best-in-class tech and enterprise-grade security for speed and stability, with 99.999% uptime under high chat volumes. [Learn More ](/capture-website-leads) ![3. Leading with experience](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F20b9c2a93fe44378a6519c14c13581c3?width=901) ### Leading with experience The only customer conversation platform with 8 years of market leadership, preferred by Meta and TikTok for early feature access. [Learn More ](/capture-website-leads) ![4. Support you can trust](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F76bcec60c7e24cde843da5742e5e96ac?width=901) ### Support you can trust Top-rated human support and expert guidance at every stage to help you scale confidently and achieve ambitious goals. [Learn More ](/capture-website-leads) 3x your business results with respond.io 🚀 [Talk to Sales](/demo)[Start Free Trial](https://app.respond.io/user/register) 2026-03-19T02:10:06.796Z core ```json {"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://respond.io/#organization","name":"Respond.io","alternateName":"respond.io","url":"https://respond.io/","image":["https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"],"logo":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4045649d540241d398c39ab07b2b62bb","description":"Respond.io is an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. Trusted by 10,000+ B2C brands, it unifies WhatsApp, TikTok, Instagram and Facebook in a single AI-powered team inbox for chats, calls and campaigns.","email":"success@respond.io","telephone":"+6011-54211197","foundingDate":"2017-02-17","address":{"@type":"PostalAddress","streetAddress":"Level 41, Permata Sapura Tower, Jalan Pinang","addressLocality":"Kuala Lumpur","addressRegion":"Federal Territory of Kuala Lumpur","postalCode":"50088","addressCountry":"MY"},"areaServed":"Worldwide","contactPoint":{"@type":"ContactPoint","contactType":"Customer Service","url":"https://respond.io/contact"},"sameAs":["https://respond.io/","https://www.facebook.com/getrespondio/","https://www.linkedin.com/company/respondio/","https://play.google.com/store/apps/details?id=com.respond.inbox.io","https://www.youtube.com/@respondio","https://twitter.com/respond_io","https://apps.apple.com/my/app/respond-io-inbox/id1667772955","https://www.g2.com/products/respond-io/reviews","https://www.producthunt.com/products/respond-io","https://zapier.com/apps/respondio/integrations","https://www.capterra.com/p/179311/Rocketbots/","https://www.crunchbase.com/organization/respondio","https://builtin.com/company/respondio","https://respond-io.en.softonic.com/web-apps","https://my.jobstreet.com/companies/respondio-168558101085004","https://brandfetch.com/respond.io","https://webcatalog.io/en/apps/respond-io"],"knowsAbout":["WhatsApp API","WhatsApp Business API","WhatsApp CRM","WhatsApp automation","omnichannel communication platform","WhatsApp Business Multiple Users","WhatsApp BSP","WhatsApp Business Solution Provider","WhatsApp automation tool","WhatsApp team inbox","WhatsApp AI agent","WhatsApp Business AI chatbot","WhatsApp marketing software","conversational sales platform","WhatsApp appointment booking"]},{"@context":"https://schema.org","@type":"WebSite","name":"respond.io","potentialAction":{"@type":"SearchAction","query-input":"required name=search_term_string","target":"https://respond.io/search?query={search_term_string}"},"url":"https://respond.io/"},{"@type":"SoftwareApplication","name":"Respond.io","url":"https://respond.io/","applicationCategory":"BusinessApplication, CommunicationApplication","operatingSystem":"Web, iOS, Android","description":"Respond.io is an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. Trusted by 10,000+ B2C brands, it unifies WhatsApp, TikTok, Instagram and Facebook in a single AI-powered team inbox for chats, calls and campaigns.","aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","ratingCount":"463","bestRating":"5"},"offers":[{"@type":"Offer","name":"Starter","price":"79.00","priceCurrency":"USD","url":"https://respond.io/pricing/"},{"@type":"Offer","name":"Growth","price":"159.00","priceCurrency":"USD","url":"https://respond.io/pricing/"},{"@type":"Offer","name":"Advanced","price":"279.00","priceCurrency":"USD","url":"https://respond.io/pricing/"}],"softwareHelp":{"@type":"CreativeWork","url":"https://respond.io/help/"}},{"@type":"WebPage","@id":"https://respond.io/#webpage","url":"https://respond.io/","name":"Respond.io | #1 AI-Powered Customer Conversation Management Software","description":"Respond.io is an AI-powered customer communication platform that helps businesses manage conversations, automate workflows and scale sales, marketing and support operations. Trusted by 10,000+ B2C brands, it unifies WhatsApp, TikTok, Instagram and Facebook in a single AI-powered team inbox for chats, calls and campaigns.","isPartOf":{"@id":"https://respond.io/#website"},"primaryImageOfPage":{"@type":"ImageObject","url":"https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0"},"breadcrumb":{"@id":"https://respond.io/#breadcrumb"}},{"@type":"BreadcrumbList","@id":"https://respond.io/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://respond.io/"}]}]} ```