---
description: 受超過 10,000 家 B2C 企業信賴，以擴展客戶聊天、通話和推廣活動。 在 respond.io 的團隊收件箱中，通過 AI 代理統一 WhatsApp、TikTok、Instagram 和 Facebook。
title: Respond.io |排名第一的人工智慧客戶對話管理軟體
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

[新的🔥 搶先試試 WhatsApp Business Calling API（開放式測試版）！![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](/tw/whatsapp-business-calling-api)

# 

客戶在聊天中提問。 請致電洽詢詳情。 請以電子郵件確認。 您能跟得上嗎？

大多數平台無法做到這點。 Respond.io 將所有客戶接觸點和 CRM 統一在一個團隊收件箱中，使用 AI 代理和本地潛在客戶管理，使您的對話在客戶更換渠道時也不會中斷。

[與銷售團隊聯繫](/tw/demo)[免費試用](https://app.respond.io/user/register)

![g2 image](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/5c49c30cdbbf3e74028eae876aeffbbcdc797c7d27e4eb7982b1c0c00733a1f1?placeholderIfAbsent=true&width=35)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe311daf5db5b4add90908a6fe850a75c?width=100)

G2 評價最高的投資回報

## **探索 Respond.io 的力量**

更智能地銷售，加強關係，並更快回應。 所有內容都在一個收件箱中。 立即體驗，無需註冊。

✨開始互動導覽 

超過10,000個品牌信任respond.io

![Toyota](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/084f7af56c84d676cb56fa563d9543869db8292a6883c7caf697a60bc159d9fc?placeholderIfAbsent=true&width=89)

![McDonalds](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/e74d231405a4841a630c863bd2c7faaf84f581c60f2b28133186261b6111ce5f?placeholderIfAbsent=true&width=90)

![British Airways](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/8942cd49cb7e07a3769fc9fe11f44f6a0a702b31a9fdf415e5a5ece01fd1047d?placeholderIfAbsent=true&width=89)

![Radisson Hotel](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/0401d3f7e9583614c6a07a9c0c073a74077150ce285957b9bf2edaf1092f891c?placeholderIfAbsent=true&width=90)

![Subway](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/ad1762e2cab6dac864b3fc59aa460cb43bfe0adcac174bd0744332cdf9c41581?placeholderIfAbsent=true&width=90)

![Abenson](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/a89b5dba114815b08f2326c3979dff3b4e7216012592c8d16b5e17f6dd10d279?placeholderIfAbsent=true&width=89)

![Roche](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/2779abe80cac06c5182580fc9c5c6f73e00ddf6d4651f5b024c585963a903f3a?placeholderIfAbsent=true&width=64)

![Hertz](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/a960c99d57404e59dd6cf342d000504a7012dbc2829da8918435fc0433d7ebdb?placeholderIfAbsent=true&width=90)

![Decathlon](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/77b640535dffb1a3a12d73103506709fbb276965b2be187431eec30f850b26b5?placeholderIfAbsent=true&width=108)

[探索成功案例![](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/b27eb27a661f7e161ae4f6a6dbdb9236355c0d5673190c5f181c2e2c6956b3d3?placeholderIfAbsent=true&width=16)](/tw/customers)

## 通過每次客戶對話擴大業務增長

隨著聊天和通話的增加，舊的收件箱和工作流程失效。 Respond.io 的對話主導增長™ 框架幫助您在一個地方管理每個渠道的整個客戶旅程，即使在高量時也能做到。

### 捕捉：統一客戶接觸點以推動收入

**潛在客戶來自各方** — WhatsApp 聊天、TikTok 廣告、Facebook 訊息或甚至店面訪問。 Respond.io 將它們統一至團隊收件箱，確保不會錯過任何機會。 使用乾淨、有序的資料，與您的 CRM 同步，讓每次新的互動隨時可進行快速後續跟進。

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fac4bf6a11b744acca9d580c463700042?format=webp)

### 轉換：利用 AI 和分析增加銷售

**當對話增多時，優先事項會被忽略。** 讓 AI 代理回答詢問和篩選潛在客戶，以便您的團隊專注於準備購買的客戶。 只需點擊一下，即可在聊天和通話之間切換，自動預約並通過智能路由和協作縮短銷售旅程。 內置分析清楚顯示哪些廣告、代理商和渠道驅動投資回報率。

### 保留：建立持續收入，而不僅僅是一次性銷售

**獲取客戶的成本高** — 留住他們則推動可持續增長。 擁有完整的上下文，讓每次跟進都感覺個性化，從針對性廣播和續約提醒到聊天中的 CSAT 調查。 結合 99.999% 的正常運行時間，贏得可靠性聲譽，將一次性買家轉變為回頭客。

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fac4bf6a11b744acca9d580c463700042?format=webp)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4ce477eb4e7b49e1ac5e2039a15a1e37?width=901)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f854a363a514bd388c32d804981cd97?width=250)

## 在一個線程中處理聊天、電話和郵件

Respond.io 將**WhatsApp Business 通話、Messenger 通話和 VoIP**與您的訊息和電子郵件整合到同一線程中。

  
不再有孤島或多平台的輪換；每位客戶都只有一個可靠的記錄，無論渠道如何。

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8179ff228b14442197283de4734017fc?width=175)

## 基於可信基礎的 AI

無需增加人手即可擴大規模。 利用 AI 代理加速各個渠道的增長，準確可靠地響應、路由和執行任務。

[免費試用 AI 代理![](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/b27eb27a661f7e161ae4f6a6dbdb9236355c0d5673190c5f181c2e2c6956b3d3?placeholderIfAbsent=true&width=16)](https://app.respond.io/user/register?lang=en&%5Fgl=1%2Abm597v%2A%5Fgcl%5Fau%2AMTU4OTYyNDc0Ni4xNzYwNDIxNjAy)

![Play Video](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fac0959cc9e754a9ab0a2ce6642b4a31a?format=webp&width=1027&height=500) 

I'm Jerry, founder and CEO of respond.io AI is changing the way businesses talk to customers. People want instant answers without losing reliability or quality. That's why respond.io is making customer communications truly agentic. with AI agents that can understand, decide and act. This is not AI for the sake of it. It’s purpose built to scale customer conversations into meaningful and measurable ways. respond.io is already the backbone for billions of conversations powering global businesses and trusted by partners like Meta, TikTok, and many more AI agents expand your ability to turn conversations into revenue. They can handle routine task or guide entire customer journeys by answering complex questions, updating your CRM, recommending products, booking appointments, and more. All across the channels your customers love and the tools that you rely on. This is intelligence that works 24/7 Even as you watch this, our AI agents are handling millions of conversations on their own, freeing teams to focus on critical and high value conversations. With respond.io you get AI agents to help you capture, convert, and retain customers at scale on a platform that is reliable, secure, and backed by exceptional customer support. And this is just the start.

高效轉換客戶

多語言 AI 代理處理廣告詢問、回答常見問題，並將僅對重要買家路由至您的團隊，以實現更快的轉換和更高的市場投資回報率。

縮短銷售周期

通過消除摩擦將意圖轉化為購買。 AI 代理推薦產品、管理預約並分享支付詳情，讓客戶旅程無縫連接。

快速和安全地啟動

以先進的推理、高準確性和內建的防護措施，獨立處理 10 倍以上的客戶。 快速開始使用 AI 代理模板，或根據您的需要自定義一個。

## 來自與您類似業務的證實成果

10x

透過促銷訊息增加潛在客戶

50%

增加回頭客

84%

更快的聊天回應時間

* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2G1ob8occ7CzL2CjKrUYw8/5359142749ba1b5e997e395825a9e461/Parcel_Daily_-_cover.jpg?q=70&w=800&fm=avif)![https://parceldaily.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/2HDPm1Dy0Dk7IaS1QplmON/51863c646551be04ffe1b69ffc484d03/parcel-daily-logo.png)ParcelDaily Boosts Ad Conversions by 60% with Meta’s CAPI + Respond.ioRead More ](/tw/customers/parcel-daily-boosts-conversions-60-percent)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2aJWNtv3yR6SpoULRbwx2x/3e9934249d9e307c0cd3d9d0d9ed92b1/Diskat_-_cover.jpg?q=70&w=800&fm=avif)![https://diskatguate.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/71ddLoedcEQSQMFsJoIeXj/c7121abd4c91212ecceb5f769e66a172/diskat-logo.png)Diskat Automates Sales with AI Agents for an 80% Conversion RateRead More ](/tw/customers/diskat-maintains-80-percent-conversion-rate-with-ai-agents)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5IpTLSbHmQ6IItfvxfxlbn/1ddaf902ba6759c82b544ec97219ac88/Only_Tourism_-_cover.jpg?q=70&w=800&fm=avif)![https://onlytourism.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/2zeOMOf7rdPFsiqCAVo0cO/167e7173f4b90e36301a9efa37ac87a2/only-tourism-logo.png)Only Tourism 使用 Respond.io 的 AI 代理，自動化 80% 的簽證查詢Read More ](/tw/customers/only-tourism-automates-80-percent-visa-inquiries-with-ai-agents)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/6fUTsJ2zJqesAhOTs23gkS/cbefc6ff31535496216c24affd4c9ecb/iMotobike_-_cover.png?q=70&w=800&fm=avif)![https://imotorbike.com](https://assets2-proxy.respond.io/ph8r57dk1q9w/24VVyRPw2TQZI98gtdNWvV/a0eacdb51cdc39dcf986eb138a948af4/iMotobike-logo.svg)iMotorbike 使用 respond.io 上的 AI 代理處理兩倍的潛在客戶Read More ](/tw/customers/imotorbike-handles-2x-more-leads-with-ai-agents-on-respond-io)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3njwveGZ5XkoBkuDvaWS8t/7bb22115224d0a75b733e275a49649e6/JU_productions_-_cover.jpg?q=70&w=800&fm=avif)![https://ju.productions/](https://assets2-proxy.respond.io/ph8r57dk1q9w/4AIGNcOpqxaDR1r1T08CBy/20c50b4cf7f2c13cd35c77b0a2172744/JU_productions-logo.png)JU Productions 選擇 Respond.io 以獲得718%更多的 WhatsApp 銷售Read More ](/tw/customers/ju-productions-chose-respond-io-over-manychat)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2058yBWMw2LQWcemmmgfoB/256f8026feb8bc030c0523f51aed857a/Automax_-_Cover.jpg?q=70&w=800&fm=avif)![https://automaxgroup.me](https://assets2-proxy.respond.io/ph8r57dk1q9w/5CBNHUyCa6p70FSiv7OYyL/7477e629ba2fd2cf7ac0bc3a36d0969c/Automax-logo.svg)Automax® 如何從 WhatsApp 廣播中獲得 42.5 倍 ROIRead More ](/tw/customers/automax-boosts-roi-from-whatsapp-broadcasts)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3CSeqbLBHB19hyMQ1w97ax/bf5ee063d840e1d70b1c7f005b883039/Noonmar_-_Cover.jpg?q=70&w=800&fm=avif)![https://noonmar.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/6iAiVXcd9MhXJCMqK3a91H/379e18807d4c6769101b1c35e82ed8ab/noormar-logo.png)noonmar在一個月內將新客戶增加40%Read More ](/tw/customers/noonmar-increases-new-customers)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/INusvLtWmOceXzbLVm8uk/4efa436c5efc339a498ecafd69725ada/Sicar_-_Cover.jpg?q=70&w=800&fm=avif)![https://www.sicarx.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/5AChEI6LV54BFOJx3x3mSf/cf8e7e5ee7530e7b44cd680cf56f9022/sicar-logo.svg)Sicar Boosted Single-Conversation Resolutions by 35% — Thanks to WhatsApp CallsRead More ](/tw/customers/sicar-closes-conversations-faster-with-whatsapp-calls)

* [「多虧了 respond.io，我們從廣告獲得了 3 倍的潛在客戶，降低了響應時間，改善了客戶體驗。」**Esmeralda Sevilla**，SchuVar Tours 副經理](/customers/schuvar-tours-shortens-sales-cycle)
* [「入職流程很順暢，所有重要功能都具備，且客戶支援是全天候的。 當我需要任何東西時，我總是可以依靠 respond.io 來提供我的業務所需的功能。」**Jedi Hui**，GETUTOR 執行長](/customers/sleekflow-alternative-review-by-getutor)
* [「有了 AI 處理日常對話，一切都變得井然有序。 我們的顧問可以專注於更有可能轉化為付費客戶的高品質潛在客戶。」**David Fiala**，Praga Medica 共同創辦人](/customers/praga-medica-recovers-70-percent-more-leads)
* [「Respond.io 反應靈敏、速度快，並明顯以客戶為中心。 最引人注目的是他們的技術支持質量。 這不僅僅是表面的 AI 回應，而是真正有幫助的輔助。」**Wilson Lee**，EMAX Beauté 執行長](/customers/how-emax-boosts-appointment-bookings)
* [「Respond.io 幫助我們擴大業務規模並快速發展。 它降低了操作的複雜性，使我們能夠快速回答詢問，同時提高回應品質。 這對我們 100% 的學生註冊增長至關重要。」**Ahmad Hijazi**，Innov821 DMCC 總經理](/customers/dalilk-academy-doubles-student-intake)
* [「現在，我們在一個地方管理 47 個分店的 WhatsApp 對話，用集中、高效的監督取代分散的行動記錄。」**C. Lesmana**，Srikandi (三菱經銷商) 的 IT 總監](/customers/how-srikandi-streamlined-communication-for-47-branches-and-accelerated-revenue-growth)

## Respond.io 在 G2 的 最佳結果 類別中排名第一，根據客戶評價

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8d42f6f6dcd143019efb42cb51994fa7)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe311daf5db5b4add90908a6fe850a75c?width=100)

（4.8）根據 400 多則 G2 評論

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F27ab0b9e1b1a45c59017ad6739e70567?width=20)

## 以下是 respond.io 為您打造成功的方式

![1. Designed for growth](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F79552fb2da1a4d7f87f244eb24b6f2f8?width=901)

為成長而設計

市場上最快的投資報酬率，由您制定的路線圖可在整個客戶生命週期內擴大收入—您將與我們一起成長，而不是超越我們

[瞭解更多 ](/tw/capture-website-leads)

![2. Reliability at scale](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F23f1124237bc4a848e62d932ab27a7a2?width=901)

規模下的可靠性

一流的技術和企業級安全性，確保速度和穩定性，在高聊天量下正常運行時間可達 99.999%

[瞭解更多 ](/tw/capture-website-leads)

![3. Leading with experience](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F20b9c2a93fe44378a6519c14c13581c3?width=901)

經驗領先

唯一擁有 8 年市場領導地位的客戶對話平台，被 Meta 和 TikTok 優先推薦用於早期功能訪問

[瞭解更多 ](/tw/capture-website-leads)

![4. Support you can trust](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F76bcec60c7e24cde843da5742e5e96ac?width=901)

值得信賴的支持

每個階段都有一流的人力支援和專家指導，幫助您自信地擴展規模並實現雄心勃勃的目標.

[瞭解更多 ](/tw/capture-website-leads)

透過 respond.io 將您的業務成果提高 3 倍 🚀

[與銷售團隊聯繫](/tw/demo)[免費試用](https://app.respond.io/user/register)

2026-03-19T02:07:45.729Z

core

```json
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