---
description: 获得1万+ B2C企业的信任，扩展客户聊天、电话和活动。 在respond.io上，利用AI代理将WhatsApp、TikTok、Instagram和Facebook统一到团队收件箱中。
title: Respond.io | 排名第一的人工智能客户对话管理软件
image: https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f43c48b21b24f4e8b02b100c0c8fab0
---

[新的🔥 抢先尝试 WhatsApp Business Calling API（开放测试版）！![arrow-icon](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe43213a7a9314673bd8d2060c25f9b87)](/zh/whatsapp-business-calling-api)

# 

客户通过聊天提问。 致电了解详情。 通过电子邮件确认。 你能跟上吗？

大多数平台无法做到。 Respond.io将所有客户接触点和CRM统一到团队收件箱中，借助AI代理和原生潜在客户管理，让你的对话始终顺畅——即使客户切换渠道。

[与销售沟通](/zh/demo)[免费试用](https://app.respond.io/user/register)

![g2 image](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/5c49c30cdbbf3e74028eae876aeffbbcdc797c7d27e4eb7982b1c0c00733a1f1?placeholderIfAbsent=true&width=35)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe311daf5db5b4add90908a6fe850a75c?width=100)

在G2上排名最高的ROI

## **探索 Respond.io 的力量**

更聪明地销售，增强关系，快速响应。 一切尽在一个收件箱中。 立即体验，无需注册。

✨开始互动之旅 

超过10k个品牌信任respond.io

![Toyota](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/084f7af56c84d676cb56fa563d9543869db8292a6883c7caf697a60bc159d9fc?placeholderIfAbsent=true&width=89)

![McDonalds](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/e74d231405a4841a630c863bd2c7faaf84f581c60f2b28133186261b6111ce5f?placeholderIfAbsent=true&width=90)

![British Airways](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/8942cd49cb7e07a3769fc9fe11f44f6a0a702b31a9fdf415e5a5ece01fd1047d?placeholderIfAbsent=true&width=89)

![Radisson Hotel](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/0401d3f7e9583614c6a07a9c0c073a74077150ce285957b9bf2edaf1092f891c?placeholderIfAbsent=true&width=90)

![Subway](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/ad1762e2cab6dac864b3fc59aa460cb43bfe0adcac174bd0744332cdf9c41581?placeholderIfAbsent=true&width=90)

![Abenson](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/a89b5dba114815b08f2326c3979dff3b4e7216012592c8d16b5e17f6dd10d279?placeholderIfAbsent=true&width=89)

![Roche](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/2779abe80cac06c5182580fc9c5c6f73e00ddf6d4651f5b024c585963a903f3a?placeholderIfAbsent=true&width=64)

![Hertz](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/a960c99d57404e59dd6cf342d000504a7012dbc2829da8918435fc0433d7ebdb?placeholderIfAbsent=true&width=90)

![Decathlon](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/77b640535dffb1a3a12d73103506709fbb276965b2be187431eec30f850b26b5?placeholderIfAbsent=true&width=108)

[探索成功案例![](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/b27eb27a661f7e161ae4f6a6dbdb9236355c0d5673190c5f181c2e2c6956b3d3?placeholderIfAbsent=true&width=16)](/zh/customers)

## 通过每次客户对话促进业务增长

随着聊天和通话的增多，旧的收件箱和工作流崩溃。 Respond.io 的对话引领增长™ 框架帮助你在一个地方管理所有渠道的整个客户旅程，即使在高流量时也能做到。

### 捕获：统一客户接触点以驱动收入

**潜在客户来自各个地方** — WhatsApp 聊天、TikTok 广告、Facebook 信息，甚至店内访问。 Respond.io 将它们统一到团队收件箱中，因此没有机会被忽视。 使用干净、组织良好的档案与您的 CRM 同步，以便每次新的互动都能快速跟进。

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fac4bf6a11b744acca9d580c463700042?format=webp)

### 转化：通过 AI 和分析提高销售

**当对话增多时，优先级被遗忘。** 让 AI 代理回答询问并筛选潜在客户，以便您的团队专注于准备购买的客户。 只需点击即可从聊天切换到通话，自动化预订，通过智能路由和协作缩短销售旅程。 内置分析清楚表明哪些广告、代理和渠道推动 ROI。

### 保留：建立经常性收入，而不仅仅是一次性销售

**获取客户是有成本的** — 保持客户则推动可持续增长。 在手中拥有完整的上下文，每次跟进都显得很贴心，从有针对性的广播和续订提醒到聊天中的 CSAT 调查。 配合 99.999% 的正常运行时间，赢得可靠性的声誉，让一次性买家变成回头客。

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fac4bf6a11b744acca9d580c463700042?format=webp)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F4ce477eb4e7b49e1ac5e2039a15a1e37?width=901)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F3f854a363a514bd388c32d804981cd97?width=250)

## 在一个线程中处理聊天、通话和电子邮件

Respond.io 在与您的消息和电子邮件相同的线程中统一了 **WhatsApp 商务通话、Messenger 通话和 VoIP**。

  
不再有孤立的操作或在多个平台之间切换；无论渠道如何，为每个客户提供一个可靠的记录。

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8179ff228b14442197283de4734017fc?width=175)

## 建立在可信赖基础上的 AI

在不增加人手的情况下扩展。 通过能够准确可靠地响应、路由和执行任务的 AI 代理，推动每个渠道的增长。

[免费试用 AI 助手![](https://assets1-proxy.respond.io/api/v1/image/assets/TEMP/b27eb27a661f7e161ae4f6a6dbdb9236355c0d5673190c5f181c2e2c6956b3d3?placeholderIfAbsent=true&width=16)](https://app.respond.io/user/register?lang=en&%5Fgl=1%2Abm597v%2A%5Fgcl%5Fau%2AMTU4OTYyNDc0Ni4xNzYwNDIxNjAy)

![Play Video](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fac0959cc9e754a9ab0a2ce6642b4a31a?format=webp&width=1027&height=500) 

I'm Jerry, founder and CEO of respond.io AI is changing the way businesses talk to customers. People want instant answers without losing reliability or quality. That's why respond.io is making customer communications truly agentic. with AI agents that can understand, decide and act. This is not AI for the sake of it. It’s purpose built to scale customer conversations into meaningful and measurable ways. respond.io is already the backbone for billions of conversations powering global businesses and trusted by partners like Meta, TikTok, and many more AI agents expand your ability to turn conversations into revenue. They can handle routine task or guide entire customer journeys by answering complex questions, updating your CRM, recommending products, booking appointments, and more. All across the channels your customers love and the tools that you rely on. This is intelligence that works 24/7 Even as you watch this, our AI agents are handling millions of conversations on their own, freeing teams to focus on critical and high value conversations. With respond.io you get AI agents to help you capture, convert, and retain customers at scale on a platform that is reliable, secure, and backed by exceptional customer support. And this is just the start.

高效转化客户

多语言 AI 代理处理广告询问，回答常见问题，并将仅有认真的买家路由到您的团队，以加快转化速度和提升营销 ROI。

缩短销售周期

通过消除障碍，将意图转化为购买。 AI 代理推荐产品，管理预订并分享支付细节，以实现无缝客户旅程。

快速安全推出

通过先进的推理、高准确性和内置保护，实现自主处理 10 倍更多客户。 快速使用 AI 代理模板或根据您的需求进行定制。

## 来自像您这样的企业的可靠成果

10x

通过促销信息获取更多潜在客户

50%

回头客增加

84%

更快的聊天响应时间

* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2G1ob8occ7CzL2CjKrUYw8/5359142749ba1b5e997e395825a9e461/Parcel_Daily_-_cover.jpg?q=70&w=800&fm=avif)![https://parceldaily.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/2HDPm1Dy0Dk7IaS1QplmON/51863c646551be04ffe1b69ffc484d03/parcel-daily-logo.png)ParcelDaily Boosts Ad Conversions by 60% with Meta’s CAPI + Respond.ioRead More ](/zh/customers/parcel-daily-boosts-conversions-60-percent)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2aJWNtv3yR6SpoULRbwx2x/3e9934249d9e307c0cd3d9d0d9ed92b1/Diskat_-_cover.jpg?q=70&w=800&fm=avif)![https://diskatguate.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/71ddLoedcEQSQMFsJoIeXj/c7121abd4c91212ecceb5f769e66a172/diskat-logo.png)Diskat Automates Sales with AI Agents for an 80% Conversion RateRead More ](/zh/customers/diskat-maintains-80-percent-conversion-rate-with-ai-agents)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/5IpTLSbHmQ6IItfvxfxlbn/1ddaf902ba6759c82b544ec97219ac88/Only_Tourism_-_cover.jpg?q=70&w=800&fm=avif)![https://onlytourism.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/2zeOMOf7rdPFsiqCAVo0cO/167e7173f4b90e36301a9efa37ac87a2/only-tourism-logo.png)Only Tourism Automates 80% of Visa Inquiries with Respond.io’s AI AgentRead More ](/zh/customers/only-tourism-automates-80-percent-visa-inquiries-with-ai-agents)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/6fUTsJ2zJqesAhOTs23gkS/cbefc6ff31535496216c24affd4c9ecb/iMotobike_-_cover.png?q=70&w=800&fm=avif)![https://imotorbike.com](https://assets2-proxy.respond.io/ph8r57dk1q9w/24VVyRPw2TQZI98gtdNWvV/a0eacdb51cdc39dcf986eb138a948af4/iMotobike-logo.svg)iMotorbike通过respond.io上的AI代理处理2倍更多线索Read More ](/zh/customers/imotorbike-handles-2x-more-leads-with-ai-agents-on-respond-io)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3njwveGZ5XkoBkuDvaWS8t/7bb22115224d0a75b733e275a49649e6/JU_productions_-_cover.jpg?q=70&w=800&fm=avif)![https://ju.productions/](https://assets2-proxy.respond.io/ph8r57dk1q9w/4AIGNcOpqxaDR1r1T08CBy/20c50b4cf7f2c13cd35c77b0a2172744/JU_productions-logo.png)JU Productions Chose Respond.io Over Manychat for 718% More WhatsApp SalesRead More ](/zh/customers/ju-productions-chose-respond-io-over-manychat)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/2058yBWMw2LQWcemmmgfoB/256f8026feb8bc030c0523f51aed857a/Automax_-_Cover.jpg?q=70&w=800&fm=avif)![https://automaxgroup.me](https://assets2-proxy.respond.io/ph8r57dk1q9w/5CBNHUyCa6p70FSiv7OYyL/7477e629ba2fd2cf7ac0bc3a36d0969c/Automax-logo.svg)Automax® 如何从 WhatsApp 广播获得 42.5 倍的投资回报率Read More ](/zh/customers/automax-boosts-roi-from-whatsapp-broadcasts)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/3CSeqbLBHB19hyMQ1w97ax/bf5ee063d840e1d70b1c7f005b883039/Noonmar_-_Cover.jpg?q=70&w=800&fm=avif)![https://noonmar.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/6iAiVXcd9MhXJCMqK3a91H/379e18807d4c6769101b1c35e82ed8ab/noormar-logo.png)noonmar在一个月内将新客户增加了40%Read More ](/zh/customers/noonmar-increases-new-customers)
* [![](https://assets2-proxy.respond.io/ph8r57dk1q9w/INusvLtWmOceXzbLVm8uk/4efa436c5efc339a498ecafd69725ada/Sicar_-_Cover.jpg?q=70&w=800&fm=avif)![https://www.sicarx.com/](https://assets2-proxy.respond.io/ph8r57dk1q9w/5AChEI6LV54BFOJx3x3mSf/cf8e7e5ee7530e7b44cd680cf56f9022/sicar-logo.svg)Sicar Boosted Single-Conversation Resolutions by 35% — Thanks to WhatsApp CallsRead More ](/zh/customers/sicar-closes-conversations-faster-with-whatsapp-calls)

* [“得益于 respond.io，我们从广告中获得了三倍的潜在客户，响应时间减少，客户体验改善。”**Esmeralda Sevilla**, SchuVar Tours 副经理](/customers/schuvar-tours-shortens-sales-cycle)
* [“入职流程顺畅，所有重要功能都具备，客户支持是24/7的。 当我需要任何东西时，我总是可以依靠 respond.io 来提供我的业务所需的功能。”**Jedi Hui**，GETUTOR 首席执行官](/customers/sleekflow-alternative-review-by-getutor)
* [“在 AI 处理日常对话时，一切顺利。 我们的顾问可以专注于更有可能转化为付费客户的高质量潜在客户。”**David Fiala**，Praga Medica 联合创始人](/customers/praga-medica-recovers-70-percent-more-leads)
* [“Respond.io 反应灵敏、速度快，显然以客户为中心。 真正令人印象深刻的是他们技术支持的质量。 这不仅是表面级的 AI 回复，而是实质性有帮助的支持。”**Wilson Lee**，EMAX Beauté 首席执行官](/customers/how-emax-boosts-appointment-bookings)
* [“Respond.io 帮助我们扩大业务规模并快速发展。 它降低了运营复杂性，使我们能够快速回答咨询，同时提高响应质量。 这对我们增加100%的学生入学率至关重要。”**Ahmad Hijazi**，Innov821 DMCC 常务董事](/customers/dalilk-academy-doubles-student-intake)
* [“现在，我们在一个地方管理47个分支机构的WhatsApp对话，用集中、高效的监督取代分散的移动记录。”**C. Lesmana**，Srikandi（美津浓汽车经销商）IT总监](/customers/how-srikandi-streamlined-communication-for-47-branches-and-accelerated-revenue-growth)

## Respond.io 在 G2 的 最佳结果 排名第一，基于客户评价

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F8d42f6f6dcd143019efb42cb51994fa7)

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2Fe311daf5db5b4add90908a6fe850a75c?width=100)

（4.8）基于 400 多条 G2 评论

![](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F27ab0b9e1b1a45c59017ad6739e70567?width=20)

## 以下是 respond.io 帮助您取得成功的方法

![1. Designed for growth](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F79552fb2da1a4d7f87f244eb24b6f2f8?width=901)

### 为增长而设计

市场上最快的投资回报率，由您制定的路线图可在整个客户生命周期内扩大收入——您将与我们一起成长，而不是超越我们

[了解更多 ](/zh/capture-website-leads)

![2. Reliability at scale](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F23f1124237bc4a848e62d932ab27a7a2?width=901)

### 可扩展的可靠性

一流的技术和企业级安全，确保速度和稳定性，在高聊天量下正常运行时间可达 99.999%

[了解更多 ](/zh/capture-website-leads)

![3. Leading with experience](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F20b9c2a93fe44378a6519c14c13581c3?width=901)

### 以经验引领

唯一拥有 8 年市场领导地位的客户对话平台，被 Meta 和 TikTok 优先推荐用于早期功能访问

[了解更多 ](/zh/capture-website-leads)

![4. Support you can trust](https://assets1-proxy.respond.io/api/v1/image/assets%2F11f7a662b80a4675973850b067c01fa5%2F76bcec60c7e24cde843da5742e5e96ac?width=901)

### 值得信赖的支持

每个阶段都有一流的人力支持和专家指导，帮助您自信地扩展规模并实现雄心勃勃的目标.

[了解更多 ](/zh/capture-website-leads)

3x 您的业务结果与回复.io :ro火箭：

[与销售沟通](/zh/demo)[免费试用](https://app.respond.io/user/register)

2026-03-19T02:09:31.405Z

core

```json
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```