I have 2 Virgin Prepaid phone numbers ,, lets call them no1 and no2.
Virgin Mobile call centre called me around 3 months ago on no1 with
the sales pitch as follows:
Sir , we have a special where we deduct R100 of your bank and load
the airtime on your prepaid phone by the 7 of the next month.
I replied , that is fine , please load the airtime on phone no2.
Now,, note that this is prepaid phones.
Three months later Virgin Mobile allocated no2 to a contract phone.
The story unfolds :
After 3 weeks of endless trips and phone calls I was told the following.
I now need to provide my bank statements that the R100 was deducted of my
bank account and to prove that this PREPAID number was mine.
I also need to pay the contract client back on his credit card or else
Virgin Mobile will not return my number I had for for two years.
Now I am being BLACKMAILED by Virgin Mobile to pay for a helpdesk
incompetent clerks mistakes.
Watch out for Virgin Mobile service delivery , YOU will pay for
somebody elses mistakes.
I give them 100% for Service Delivery Effort.
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]]>This is so cool. Love the rendition of the interview. I could only imagine what I would look like if you painted me, haha.
Would love to spread your drawing. Shoot me an email to [email protected]
]]>YOUR WORK IS AWESOME.
KEEP IT UP DUDE …
SHAHEED
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