Service Under Maintenance

About This Site

This page provides real-time updates on service availability and operational status. To stay informed, you can subscribe to alerts via email or SMS by clicking the “Manage My Subscription” button at the top of the page.

For guidance on how to use the status page, please refer to our support article: Authorize.net status page

API Connection/Endpoints Operational
Accept Suite Operational
Advance Integration Method (AIM) Operational
Authorize.net API Operational
Boarding API Operational
OAuth Operational
Server Integration Method (SIM) Operational
Webhooks Operational
Corporate and Support Web Sites Operational
Corporate Site Operational
Developer Center Operational
Status Page Operational
Support Center Operational
Payment Gateway Processing Operational
AIB Merchant Services (AIBMS) Operational
American Express Direct Operational
Barclays Merchant Services Operational
Cardnet Operational
Chase Paymentech Solutions Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) Operational
HBOS Operational
Heartland Payment Systems Operational
Heritage Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions Operational
Vantiv Operational
WestPac Operational
Payment Services Operational
Account Updater Operational
Batch/File Upload Operational
Card Present Processing Operational
Customer Information Manager Operational
Customer Invoicing Operational
Digital Payments Operational
Recurring Billing Operational
Simple Checkout Operational
Virtual Terminal Operational
Portals Operational
Access/Login - Merchant Interface/Portal Operational
Access/Login - Mobile Point of Sale (mPOS) Operational
Access/Login - Partner Interface/Portal Operational
Access/Login - Virtual Point of Sale (VPOS) Operational
Add/Manage Merchant - Partner Interface/Portal Operational
Reports - Merchant Interface/Portal Operational
Reports - Partner Interface/Portal Operational
Transaction Management/Search - Merchant Interface/Portal Operational
Risk Operational
Advance Fraud Detection Suite Operational
Sandbox/Testing Environment Under Maintenance
API Connection/Endpoints Operational
Payment Gateway Processing Under Maintenance
Payment Services Under Maintenance
Portals Under Maintenance
Risk Under Maintenance
Settlement/Batching Under Maintenance
Settlement/Batching Operational
AIB Merchant Services (AIBMS) Operational
American Express Direct Operational
Barclays Merchant Services Operational
Cardnet Operational
Chase Paymentech Solutions Operational
eCheck/ACH Operational
Elavon Operational
EVO Operational
FdiAus Operational
First Data Nashville Operational
First Data Omaha Operational
Global Payments North America (GPN) Operational
HBOS Operational
Heartland Payment Systems Operational
Heritage Worldpay Operational
HSBC Operational
NAB EPX Operational
Streamline Operational
TSYS Acquiring Solutions Operational
Vantiv Operational
WestPac Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned System Maintenance Production Notification – 3/22/2026 Mar 23, 2026 03:30-04:30 UTC

We will be performing Production system maintenance on March 22nd, 2026, beginning at 8:30 PM Pacific, lasting for approximately 30-60 minutes with intermittent service interruption. Though services will be impacted, no service should be unavailable for the entirety of the update window. For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact.

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center

Impact to Clients: Follow-on transactions (voids, refunds and "Prior Authorization Capture" transactions) Merchant Interface access, including Virtual Point of Sale (VPOS) access Partner Interface access The Authorize.net hosted payment form and Simple Checkout CAPTCHA verification Customer Information Manager (CIM) API Automated Recurring Billing (ARB) API Advanced Fraud Detection Suite (AFDS) transactions will process as if AFDS filters are not enabled Authorize.net mPOS app transaction processing (Android and iOS) Verified Merchant Seal.
Posted on Mar 13, 2026 - 19:59 UTC

Planned System Maintenance Production Notification – 4/4/2026 Apr 5, 2026 04:00-05:00 UTC

We will be performing Production system maintenance on April 4th, 2026, beginning at 9:00 PM Pacific, lasting for approximately 30-60 minutes with intermittent service interruption. Though services will be impacted, no service should be unavailable for the entirety of the update window.

For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact

Impact to Clients: Follow-on transactions (voids, refunds and "Prior Authorization Capture" transactions) Merchant Interface access, including Virtual Point of Sale (VPOS) access Partner Interface access The Authorize.net hosted payment form and Simple Checkout CAPTCHA verification Customer Information Manager (CIM) API Automated Recurring Billing (ARB) API Advanced Fraud Detection Suite (AFDS) transactions will process as if AFDS filters are not enabled Authorize.net mPOS app transaction processing (Android and iOS) Verified Merchant Seal.

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center.
Posted on Feb 19, 2026 - 18:17 UTC
Mar 16, 2026

No incidents reported today.

Mar 15, 2026

No incidents reported.

Mar 14, 2026
Sandbox Service Disruption
Resolved - The issue affecting the Sandbox environment has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 13 March 2026
Reported End Time: 00:00 GMT on 14 March 2026

Impact: Customers are now able to receive the Webhook notifications as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC24588790
Mar 14, 00:23 UTC
Update - Authorize.net continues to investigate the service disruption affecting the Sandbox environment. Webhook notifications may be delayed or not be sent as expected. Use of the transaction reporting API during this time is recommended. We apologize for any inconvenience this may have caused.

We are working urgently to resolve the issue.

Impact: Webhook notifications may be delayed or not be sent as expected.

Reported Start Time: 13 March 2026

Next Update: As current status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC24588790
Mar 13, 22:26 UTC
Investigating - Authorize.net is aware of a service disruption affecting the Sandbox environment. Webhook notifications may be delayed or not be sent as expected. Use of the transaction reporting API during this time is recommended. We apologize for any inconvenience this may have caused.

We are investigating the cause and working urgently to resolve the issue.

Impact: Webhook notifications may be delayed or not be sent as expected.

Reported Start Time: 13 March 2026

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: INC24588790
Mar 13, 21:14 UTC
Mar 13, 2026
Planned System Maintenance Notification Production
Completed - The scheduled maintenance has been completed.
Mar 13, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 9, 20:09 UTC
Scheduled - On 3/12/2026. we will be implementing planned security updates for Production Support Center, between 1:00 PM and 6:00 PM PT.

During this time, you may see intermittent disruption when accessing Support Center or viewing/creating support tickets.

We have also posted a notice to our Authorize.net Developer forum which can be viewed here

We apologize for any inconvenience this might cause and we urge you to contact our support 24/7 for any questions you may have.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center
Mar 9, 20:00 UTC
Mar 12, 2026
Authorize.Net 2.0 Interface Issues
Resolved - The issue affecting the Authorize.Net 2.0 Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 12 March 2026 at 18:15 GMT
Reported End Time: 12 March 2026 at 22:47 GMT

Impact: Customers are now able to use the Authorize.Net 2.0 Interface as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: IRMS272640
Mar 12, 21:09 UTC
Identified - Teams continue to perform proactive maintenance within the Authorize.Net 2.0 interface, temporarily restricting the ability to edit other users in the 2.0 interface. Adding users, deleting users, and editing your own profile information remain available and unaffected.

We are actively working to complete this maintenance and will provide updates as full functionality is restored.

Impact: Users may experience issues with the Authorize.Net 2.0 Interface.

Reported Start Time: 12 March 2026 at 18:15 GMT

Next Update: As current status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #:</b IRMS272640
Mar 12, 20:11 UTC
Investigating - We are performing proactive maintenance within the Authorize.Net 2.0 interface.

As part of this work, the ability to edit other users in the 2.0 interface is temporarily restricted. Adding users, deleting users, and editing your own profile information remain available and unaffected.

This behavior went into effect at 2:15 PM ET. We are actively working to complete this maintenance and will provide updates as full functionality is restored.


Impact: Users may experience issues with the Authorize.Net 2.0 Interface.

Reported Start Time: 12 March 2026 on 18:15 GMT

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

Incident #: IRMS272640
Mar 12, 19:12 UTC
Planned System Maintenance Notification Sandbox
Completed - The scheduled maintenance has been completed.
Mar 12, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 20:00 UTC
Update - On 3/11/2026, we will be implementing necessary security updates to our Sandbox Support Center, between 1:00 PM and 6:00 PM Pacific. During this time, you may see intermittent disruption when accessing Support Center or viewing/creating support tickets.

We have also posted a notice to our Authorize.net Developer forum which can be viewed here

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center
Mar 9, 20:02 UTC
Scheduled - On 3/11/2026, we will be implementing necessary security updates to our Sandbox Support Center, between 1:00 PM and 6:00 PM Pacific. During this time, you may see intermittent disruption when accessing Support Center or viewing/creating support tickets.

We have also posted a notice to our Authorize.net Developer forum which can be viewed DEV Forum. We apologize for any inconvenience this might cause and we urge you to contact our support 24/7 for any questions you may have.

For details on services intermittently inaccessible, please see our support article: Planned System Maintenance Service Impact.

We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center
Mar 9, 19:44 UTC
Mar 11, 2026
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

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