Upsun (formerly Platform.sh)

All Systems Operational

About This Site

Welcome to the Upsun (formerly Platform.sh) status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Upsun, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) Operational
Australia East (au-2.platform.sh) Operational
Canada (ca-1.platform.sh) Operational
Europe (France 3) (fr-3.platform.sh) Operational
Europe (France 4) (fr-4.platform.sh) Operational
Europe (Germany) (de-2.platform.sh) Operational
Europe (Switzerland) (ch-1.platform.sh) Operational
Europe (West) (eu.platform.sh) Operational
Europe (West 2) (eu-2.platform.sh) Operational
Europe (West 4) (eu-4.platform.sh) Operational
Europe (North 1) (eu-5.platform.sh) Operational
United Kingdom (uk-1.platform.sh) Operational
USA (East) (us.platform.sh) Operational
USA-2 (East 2) (us-2.platform.sh) Operational
USA-3 (West 2) (us-3.platform.sh) Operational
USA-4 (East 1) (us-4.platform.sh) Operational
Dedicated Enterprise Operational
Accounts Operational
Console Operational
User accounting Operational
Provisioning Operational
Billing Operational
Blackfire Operational
Europe (West 3) (eu-3.platform.sh) Operational
Canada (ca-2.platform.sh) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 16, 2026

No incidents reported today.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Resolved - This incident has been resolved.
Mar 5, 12:09 UTC
Update - We are continuing to monitor for any further issues.
Mar 5, 11:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 11:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 5, 09:11 UTC
Investigating - We have detected an issue affecting service in the de-2.platform.sh region. Our Operations team has been notified and is currently working to restore service. Projects may experience stuck activities (deployments, backups, ...) resulting in site outages. Sites running on dedicated clusters are not affected.
We will update you as soon as we have further information.

Mar 5, 08:07 UTC
Mar 4, 2026
Resolved - This incident has been resolved. If your project is still having issues, please open a ticket (urgent priority if environment is production).
Mar 4, 23:02 UTC
Monitoring - Our teams have implemented a fix and services are returning to normal operation. The recovery will take a bit of time to fully complete, so the region will be working in degraded mode for approximately the next hour. We will post another update when the process is finshed.
Mar 4, 19:30 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 4, 19:27 UTC
Update - Upsun teams have found an issue with the storage layer underlying the region. We're working to remediate the issue, but at this time do not have an ETA for recovery. We will continue to post updates as new information becomes available, or at a minimum in hour intervals.
Mar 4, 18:58 UTC
Update - We are continuing to investigate this issue.
Mar 4, 18:11 UTC
Update - We are continuing to investigate this issue.
Mar 4, 17:38 UTC
Investigating - We have detected an issue affecting service on the DE-2 region. We are currently working to restore service.

This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.

This outage does not affect Dedicated Enterprise Clusters.

We will update you as soon as we have further information.

Mar 4, 17:05 UTC
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.