All Systems Operational

Core Network Operational
Dashboard Operational
Mobile Applications Operational
Desktop Applications Operational
Billing API Operational
CallSwitch - Core Network Operational
Customer Services Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google Compute Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 18, 2026
Issues with desktop app and online portal access.
Resolved - This incident has been resolved.
Mar 18, 14:28 UTC
Monitoring - Desktop App access should also be restored. Users should restart their apps if access does not resume automatically.
Mar 18, 09:45 UTC
Update - Dashboards should be restored. Apps will follow shortly as systems are reinitialised.
Mar 18, 09:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 18, 09:39 UTC
Investigating - We're investigating reports of issues logging into our desktop apps and online portals. Calls and all other services remain unaffected.
Mar 18, 09:32 UTC
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
Delay on outbound calls connecting
Postmortem - Read details
Mar 11, 14:42 UTC
Resolved - This incident has been resolved.
Mar 11, 14:41 UTC
Monitoring - The fix has been implemented and we're seeing service restored to all users. We'll continue to monitor closely for a period before marking this as resolved.
Mar 11, 12:14 UTC
Identified - We have identified the issue and are implementing a fix. Service should be restored shortly.
Mar 11, 12:08 UTC
Update - Inbound calls and dashboards remain unaffected. We are investigating with urgency.
Mar 11, 12:06 UTC
Investigating - We're investigating reports of severe post dial delay on outbound calling. Will update in next 20 minutes.
Mar 11, 12:01 UTC
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

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