All Systems Operational

πŸŽ‰ New account sign up Operational
πŸ“± Countingup app Operational
πŸ’³ Card payments Operational
🏦 Account transfers Operational
πŸ“₯ Inbound account transfers Operational
πŸ“€ Outbound account transfers Operational
πŸ’· Cash withdrawals Operational
πŸ’° Cash deposits Operational
🀝 Accountant hub Operational
πŸ™‹ Customer support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Notice of Essential Banking Provider Maintenance Mar 22, 2026 02:00-06:00 GMT

Due to essential system maintenance scheduled by our banking partner, all account-related functionality will be unavailable between 02:00 and 06:00 GMT on Sunday 22 March 2026.

This will impact:
- Use of your Countingup card to make purchases.
- Inbound and Outbound account transfers.
- New account sign-ups
- Card-related features (activate, freeze/thaw, get PIN) in the Countingup app.
- Display of new transactions in the Countingup app will be delayed.

Outbound account transfers won't be available during this time. Inbound account transfers will be delayed until the maintenance is completed.

We will aim to restore access to core services (like card payments and app access) as soon as possible, but some features may remain unavailable until the full maintenance window ends at 06:00 GMT.

We apologise for any inconvenience this will cause. Systems do need maintenance and our partners do their best to keep these to a minimum.

Posted on Mar 17, 2026 - 10:14 GMT
Mar 17, 2026

No incidents reported today.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.