tag:status.cypherlearning.com,2005:/history 2026-03-21T08:08:49Z CYPHER Learning tag:status.cypherlearning.com,2005:Incident/29087188 2026-03-19T22:30:07Z 2026-03-19T22:30:07Z <p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>22:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>21:58</var> UTC</small><br><strong>Update</strong> - We are continuing to verify the maintenance items.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>21:56</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>20:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>16:00</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p> tag:status.cypherlearning.com,2005:Incident/29037249 2026-03-16T20:07:13Z 2026-03-16T20:08:08Z <p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>20:07</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>18:58</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>16:58</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p> tag:status.cypherlearning.com,2005:Incident/28699070 2026-02-27T18:41:36Z 2026-02-27T18:41:36Z <p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>18:41</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>18:41</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>18:17</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>18:07</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>18:02</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>17:34</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p> tag:status.cypherlearning.com,2005:Incident/28394073 2026-02-10T03:15:07Z 2026-02-10T03:15:07Z <p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>03:15</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>03:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>22:02</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p> tag:status.cypherlearning.com,2005:Incident/28391403 2026-02-06T20:10:21Z 2026-02-06T20:10:21Z <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>20:10</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>20:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>17:28</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p> tag:status.cypherlearning.com,2005:Incident/28390867 2026-02-06T17:05:44Z 2026-02-06T17:05:44Z <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>17:05</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>17:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>16:40</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p> tag:status.cypherlearning.com,2005:Incident/28152844 2026-01-23T01:03:29Z 2026-01-23T01:03:29Z <p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>01:03</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>00:49</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p> tag:status.cypherlearning.com,2005:Incident/27993795 2026-01-12T21:13:58Z 2026-01-12T21:13:58Z <p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>21:13</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>20:37</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>20:05</var> UTC</small><br><strong>Investigating</strong> - Reports are currently not working correctly on CYPHER for Academia. We are currently investigating this issue.</p> tag:status.cypherlearning.com,2005:Incident/27685419 2025-12-21T04:00:21Z 2025-12-21T04:00:21Z <p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>01:51</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p> tag:status.cypherlearning.com,2005:Incident/27520217 2025-12-12T04:00:24Z 2025-12-12T04:00:24Z <p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>19:13</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p> tag:status.cypherlearning.com,2005:Incident/27510296 2025-12-09T04:00:21Z 2025-12-09T04:00:21Z <p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>01:41</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p> tag:status.cypherlearning.com,2005:Incident/26839354 2025-10-21T22:37:36Z 2025-10-21T22:37:36Z <p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>22:37</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>19:13</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p> tag:status.cypherlearning.com,2005:Incident/26831906 2025-10-21T17:10:24Z 2025-10-21T17:10:24Z <p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>17:10</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>08:25</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>08:24</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'>21</var>, <var data-var='time'>05:45</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p> tag:status.cypherlearning.com,2005:Incident/26761296 2025-10-15T10:09:21Z 2025-10-15T10:09:21Z <p><small>Oct <var data-var='date'>15</var>, <var data-var='time'>10:09</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>15</var>, <var data-var='time'>08:18</var> UTC</small><br><strong>Investigating</strong> - We are currently experiencing a major outage affecting Cypher Support. The issue is due to a widespread outage with our third-party support provider, Zoho Desk.<br /><br />Our team is actively monitoring the situation, and we will provide updates as soon as the service is restored.<br /><br />You can track Zoho Desk’s incident status directly here:<br />https://status.zoho.com/<br /><br />We apologize for the inconvenience and appreciate your patience.</p> tag:status.cypherlearning.com,2005:Incident/26690747 2025-10-11T04:49:49Z 2025-10-11T04:49:49Z <p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>04:49</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>04:44</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>18:55</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p> tag:status.cypherlearning.com,2005:Incident/26619769 2025-10-02T01:59:12Z 2025-10-02T01:59:12Z <p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>01:59</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>01:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>00:47</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p> tag:status.cypherlearning.com,2005:Incident/26607721 2025-10-01T02:33:36Z 2025-10-01T02:33:36Z <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>02:33</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>02:23</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>02:08</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>02:07</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p> tag:status.cypherlearning.com,2005:Incident/26485833 2025-09-18T23:22:12Z 2025-09-18T23:22:12Z <p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>23:22</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>16:57</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p> tag:status.cypherlearning.com,2005:Incident/26478823 2025-09-18T15:30:33Z 2025-09-18T15:30:33Z <p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>15:30</var> UTC</small><br><strong>Resolved</strong> - All performance issues have been resolved and operations have returned to normal. We will continue to monitor the platform to ensure no further issues occur.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>11:48</var> UTC</small><br><strong>Update</strong> - While the application is up and running, we are still experiencing sluggishness resulting in numerous timeout requests. We continue to work to mitigate this.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>07:17</var> UTC</small><br><strong>Update</strong> - We are still working on the issue and will provide updates as soon as possible.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>03:19</var> UTC</small><br><strong>Identified</strong> - We are currently experiencing a DDoS attack on CYPHER for Academia and are working to mitigate it. We expect to have this resolved within a few minutes.</p> tag:status.cypherlearning.com,2005:Incident/26454013 2025-09-18T02:30:21Z 2025-09-18T02:30:21Z <p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>02:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>18</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>16</var>, <var data-var='time'>02:40</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p> tag:status.cypherlearning.com,2005:Incident/26454011 2025-09-17T20:30:21Z 2025-09-17T20:30:21Z <p><small>Sep <var data-var='date'>17</var>, <var data-var='time'>20:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>17</var>, <var data-var='time'>20:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>16</var>, <var data-var='time'>02:40</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p> tag:status.cypherlearning.com,2005:Incident/26055270 2025-08-07T17:31:27Z 2025-08-07T17:31:27Z <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>17:31</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>17:14</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>17:11</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>17:07</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p> tag:status.cypherlearning.com,2005:Incident/25978582 2025-07-31T06:52:35Z 2025-07-31T06:52:35Z <p><small>Jul <var data-var='date'>31</var>, <var data-var='time'>06:52</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>31</var>, <var data-var='time'>06:41</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jul <var data-var='date'>31</var>, <var data-var='time'>06:36</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jul <var data-var='date'>31</var>, <var data-var='time'>06:29</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jul <var data-var='date'>31</var>, <var data-var='time'>06:28</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jul <var data-var='date'>31</var>, <var data-var='time'>06:15</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p> tag:status.cypherlearning.com,2005:Incident/25595985 2025-06-25T20:53:42Z 2025-06-25T20:53:42Z <p><small>Jun <var data-var='date'>25</var>, <var data-var='time'>20:53</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>25</var>, <var data-var='time'>20:30</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p> tag:status.cypherlearning.com,2005:Incident/25585655 2025-06-24T23:56:01Z 2025-06-24T23:56:01Z <p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>23:56</var> UTC</small><br><strong>Resolved</strong> - The issue affecting search functionality on CYPHER for business has been resolved. Everything is now working as expected.</p><p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>23:28</var> UTC</small><br><strong>Monitoring</strong> - Search functionality on CYPHER for business has been restored. We are currently monitoring the system to ensure stability.</p><p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>23:13</var> UTC</small><br><strong>Identified</strong> - We are working on a resolution to the issue affecting search functionality on CYPHER for business.</p><p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>23:12</var> UTC</small><br><strong>Update</strong> - We are working on a resolution to the issue affecting search functionality on CYPHER for business.</p><p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>19:25</var> UTC</small><br><strong>Investigating</strong> - We are currently experiencing issues with search on CYPHER for business. We are investigating.</p>