Diligent Customer Facing Status

All Systems Operational

Compliance - COI Manager Operational

COI Manager (North America - US) Operational

COI Manager (Europe - Germany) Operational

Compliance - Compliance Wave Operational

Compliance Wave (North America - US) Operational

Compliance - Entities Operational

Entities (North America - Canada) Operational

Entities (North America - US) Operational

Entities (Europe - Germany) Operational

Entities (Europe - UK) Operational

Entities (Asia Pacific - Australia) Operational

Compliance - ESG (Accuvio) Operational

ESG (Accuvio) (Europe - Germany) Operational

ESG (Accuvio) (North America - US) Operational

Compliance - Policy Operational

Policy (North America - US) Operational

Policy (Europe - Germany) Operational

Compliance - Third-Party Manager Operational

Data - Compensation & Governance Intel (CgLytics) Operational

Data - Diligent Governance Intel (Manzama) Operational

Diligent Governance Intel (Manzama) (North America - US) Operational

Data - Diligent Market Intelligence Operational

Diligent Market Intelligence (North America - US) Operational

Data - Risk Intelligence Data Operational

Risk Intelligence Data (North America - US) Operational

Risk Intelligence Data (Europe - Germany) Operational

Data - Info4c Operational

Info4c (North America - US) Operational

Info4c (Europe - Germany) Operational

Mission Driven - Boardeffect Operational

Platform - ACL Analytics Operational

ACL Analytics (North America - Canada) Operational

ACL Analytics (North America - US) Operational

ACL Analytics (Europe - Germany) Operational

ACL Analytics (Europe - UK) Operational

ACL Analytics (Africa - South Africa) Operational

ACL Analytics (Asia Pacific - Australia) Operational

ACL Analytics (Asia Pacific - Japan) Operational

ACL Analytics (South America - Brazil) Operational

ACL Analytics (Gov - US SLED) Operational

ACL Analytics (Asia Pacific - Singapore) Operational

ACL Analytics (Gov - US Fed) Operational

Platform - Activity Center Operational

Activity Center (North America - Canada) Operational

Activity Center (North America - US) Operational

Activity Center (Europe - Germany) Operational

Activity Center (Europe - UK) Operational

Activity Center (Africa - South Africa) Operational

Activity Center (Asia Pacific - Australia) Operational

Activity Center (Asia Pacific - Japan) Operational

Activity Center (Asia Pacific - Singapore) Operational

Activity Center (South America - Brazil) Operational

Activity Center (Gov - US DOD) Operational

Platform - Activity Tracker Operational

Activity Tracker (North America - US) Operational

Activity Tracker (North America - Canada) Operational

Activity Tracker (South America - Brazil) Operational

Activity Tracker (Europe - Germany) Operational

Activity Tracker (Europe - UK) Operational

Activity Tracker (Africa - South Africa) Operational

Activity Tracker (Asia Pacific - Japan) Operational

Activity Tracker (Asia Pacific - Singapore) Operational

Activity Tracker (Asia Pacific - Australia) Operational

Activity Tracker (Gov - US SLED) Operational

Activity Tracker (Gov - US Fed) Operational

Activity Tracker (Gov - US DOD) Operational

Platform - Assessments Operational

Assessments (North America - Canada) Operational

Assessments (North America - US) Operational

Assessments (Europe - Germany) Operational

Assessments (Europe - UK) Operational

Assessments (Africa - South Africa) Operational

Assessments (Asia Pacific - Australia) Operational

Assessments (Asia Pacific - Singapore) Operational

Assessments (Asia Pacific - Japan) Operational

Assessments (South America - Brazil) Operational

Assessments (Gov - US SLED) Operational

Assessments (Gov - US Fed) Operational

Platform - Asset Inventory Operational

Asset Inventory (North America - Canada) Operational

Asset Inventory (North America - US) Operational

Asset Inventory (Europe - Germany) Operational

Asset Inventory (Europe - UK) Operational

Asset Inventory (Africa - South Africa) Operational

Asset Inventory (Asia Pacific - Australia) Operational

Asset Inventory (Asia Pacific - Japan) Operational

Asset Inventory (Asia Pacific - Singapore) Operational

Asset Inventory (South America - Brazil) Operational

Asset Inventory (Gov - US SLED) Operational

Asset Inventory (Gov - US Fed) Operational

Platform - Asset Manager Operational

Asset Manager (North America - Canada) Operational

Asset Manager (North America - US) Operational

Asset Manager (Europe - Germany) Operational

Asset Manager (Europe - UK) Operational

Asset Manager (Africa - South Africa) Operational

Asset Manager (Asia Pacific - Australia) Operational

Asset Manager (Asia Pacific - Japan) Operational

Asset Manager (South America - Brazil) Operational

Asset Manager (Asia Pacific - Singapore) Operational

Asset Manager (Gov - US SLED) Operational

Asset Manager (Gov - US Fed) Operational

Platform - Assets & Workflows Operational

Assets & Workflows (North America - Canada) Operational

Assets & Workflows (North America - US) Operational

Assets & Workflows (Europe - Germany) Operational

Assets & Workflows (Europe - UK) Operational

Assets & Workflows (Africa - South Africa) Operational

Assets & Workflows (Asia Pacific - Australia) Operational

Assets & Workflows (Asia Pacific - Japan) Operational

Assets & Workflows (Asia Pacific - Singapore) Operational

Assets & Workflows (South America - Brazil) Operational

Assets & Workflows (Gov - US SLED) Operational

Assets & Workflows (Gov - US DOD) Operational

Assets & Workflows (Gov - US Fed) Operational

Platform - Assurance Plans Operational

Assurance Plans (North America - Canada) Operational

Assurance Plans (North America - US) Operational

Assurance Plans (Europe - Germany) Operational

Assurance Plans (Europe - UK) Operational

Assurance Plans (Africa - South Africa) Operational

Assurance Plans (Asia Pacific - Australia) Operational

Assurance Plans (Asia Pacific - Japan) Operational

Assurance Plans (Asia Pacific - Singapore) Operational

Assurance Plans (South America - Brazil) Operational

Assurance Plans (Gov - US SLED) Operational

Assurance Plans (Gov - US Fed) Operational

Platform - Audit Operational

Audit (North America - Canada) Operational

Audit (North America - US) Operational

Audit (Europe - Germany) Operational

Audit (Europe - UK) Operational

Audit (South America - Brazil) Operational

Audit (Africa - South Africa) Operational

Audit (Asia Pacific - Australia) Operational

Audit (Asia Pacific - Japan) Operational

Audit (Asia Pacific - Singapore) Operational

Platform - Compliance Maps Operational

Compliance Maps (North America - Canada) Operational

Compliance Maps (North America - US) Operational

Compliance Maps (Europe - Germany) Operational

Compliance Maps (Europe - UK) Operational

Compliance Maps (Africa - South Africa) Operational

Compliance Maps (Asia Pacific - Australia) Operational

Compliance Maps (Asia Pacific - Singapore) Operational

Compliance Maps (Asia Pacific - Japan) Operational

Compliance Maps (South America - Brazil) Operational

Compliance Maps (Gov - US Fed) Operational

Compliance Maps (Gov - US SLED) Operational

Platform - Downloads Operational

Downloads (North America - Canada) Operational

Downloads (North America - US) Operational

Downloads (Europe - Germany) Operational

Downloads (Europe - UK) Operational

Downloads (Africa - South Africa) Operational

Downloads (Asia Pacific - Australia) Operational

Downloads (Asia Pacific - Japan) Operational

Downloads (Asia Pacific - Singapore) Operational

Downloads (South America - Brazil) Operational

Downloads (Gov - US Fed) Operational

Downloads (Gov - US SLED) Operational

Platform - Frameworks Operational

Frameworks (North America - Canada) Operational

Frameworks (North America - US) Operational

Frameworks (Europe - Germany) Operational

Frameworks (Europe - UK) Operational

Frameworks (Africa - South Africa) Operational

Frameworks (Asia Pacific - Australia) Operational

Frameworks (Asia Pacific - Japan) Operational

Frameworks (Asia Pacific - Singapore) Operational

Frameworks (South America - Brazil) Operational

Frameworks (Gov - US Fed) Operational

Frameworks (Gov - US SLED) Operational

Platform - Issue Management Operational

Issue Management (North America - Canada) Operational

Issue Management (North America - US) Operational

Issue Management (Europe - Germany) Operational

Issue Management (Europe - UK) Operational

Issue Management (Africa - South Africa) Operational

Issue Management (Asia Pacific - Australia) Operational

Issue Management (Asia Pacific - Singapore) Operational

Issue Management (Asia Pacific - Japan) Operational

Issue Management (South America - Brazil) Operational

Platform - Issue Tracker Operational

Issue Tracker (North America - Canada) Operational

Issue Tracker (North America - US) Operational

Issue Tracker (Europe - Germany) Operational

Issue Tracker (Europe - UK) Operational

Issue Tracker (Africa - South Africa) Operational

Issue Tracker (Asia Pacific - Australia) Operational

Issue Tracker (Asia Pacific - Japan) Operational

Issue Tracker (Asia Pacific - Singapore) Operational

Issue Tracker (South America - Brazil) Operational

Issue Tracker (Gov - US Fed) Operational

Issue Tracker (Gov - US SLED) Operational

Platform - Launchpad Operational

Launchpad (North America - US) Operational

Launchpad (Gov - US Fed) Operational

Launchpad (Gov - US SLED) Operational

Launchpad (Gov - US DOD) Operational

Platform - Mission Control Operational

Mission Control (North America - Canada) Operational

Mission Control (North America - US) Operational

Mission Control (Europe - Germany) Operational

Mission Control (Europe - UK) Operational

Mission Control (Africa - South Africa) Operational

Mission Control (Asia Pacific - Australia) Operational

Mission Control (Asia Pacific - Japan) Operational

Mission Control (Asia Pacific - Singapore) Operational

Mission Control (South America - Brazil) Operational

Mission Control (Gov - US Fed) Operational

Mission Control (Gov - US SLED) Operational

Platform - Projects Operational

Projects (North America - Canada) Operational

Projects (North America - US) Operational

Projects (Europe - Germany) Operational

Projects (Europe - UK) Operational

Projects (Africa - South Africa) Operational

Projects (Asia Pacific - Australia) Operational

Projects (Asia Pacific - Japan) Operational

Projects (Asia Pacific - Singapore) Operational

Projects (South America - Brazil) Operational

Projects (Gov - US Fed) Operational

Projects (Gov - US SLED) Operational

Projects (Gov - US DOD) Operational

Platform - Reports Operational

Reports (North America - Canada) Operational

Reports (North America - US) Operational

Reports (Europe - Germany) Operational

Reports (Europe - UK) Operational

Reports (Africa - South Africa) Operational

Reports (Asia Pacific - Australia) Operational

Reports (Asia Pacific - Japan) Operational

Reports (Asia Pacific - Singapore) Operational

Reports (South America - Brazil) Operational

Reports (Gov - US Fed) Operational

Reports (Gov - US SLED) Operational

Platform - Results Operational

Results (North America - Canada) Operational

Results (North America - US) Operational

Results (Europe - Germany) Operational

Results (Europe - UK) Operational

Results (Africa - South Africa) Operational

Results (Asia Pacific - Australia) Operational

Results (Asia Pacific - Japan) Operational

Results (Asia Pacific - Singapore) Operational

Results (South America - Brazil) Operational

Results (Gov - US Fed) Operational

Results (Gov - US SLED) Operational

Results (Gov - US DOD) Operational

Platform - Risk Manager Operational

Risk Manager (North America - Canada) Operational

Risk Manager (North America - US) Operational

Risk Manager (Europe - Germany) Operational

Risk Manager (Europe - UK) Operational

Risk Manager (Africa - South Africa) Operational

Risk Manager (Asia Pacific - Australia) Operational

Risk Manager (Asia Pacific - Japan) Operational

Risk Manager (Asia Pacific - Singapore) Operational

Risk Manager (South America - Brazil) Operational

Risk Manager (Gov - US Fed) Operational

Risk Manager (Gov - US SLED) Operational

Platform - Robots Operational

Robots (North America - Canada) Operational

Robots (North America - US) Operational

Robots (Europe - Germany) Operational

Robots (Europe - UK) Operational

Robots (Africa - South Africa) Operational

Robots (Asia Pacific - Australia) Operational

Robots (Asia Pacific - Japan) Operational

Robots (Asia Pacific - Singapore) Operational

Robots (South America - Brazil) Operational

Robots (Gov - US Fed) Operational

Robots (Gov - US SLED) Operational

Robots (Gov - US DOD) Operational

Platform - Scheduler Operational

Scheduler (North America - Canada) Operational

Scheduler (North America - US) Operational

Scheduler (Europe - Germany) Operational

Scheduler (Europe - UK) Operational

Scheduler (Africa - South Africa) Operational

Scheduler (Asia Pacific - Australia) Operational

Scheduler (Asia Pacific - Singapore) Operational

Scheduler (Asia Pacific - Japan) Operational

Scheduler (South America - Brazil) Operational

Scheduler (Gov - US Fed) Operational

Scheduler (Gov - US SLED) Operational

Platform - Strategy Operational

Strategy (North America - Canada) Operational

Strategy (North America - US) Operational

Strategy (Europe - Germany) Operational

Strategy (Africa - South Africa) Operational

Strategy (Asia Pacific - Australia) Operational

Strategy (Europe - UK) Operational

Strategy (Asia Pacific - Japan) Operational

Strategy (Asia Pacific - Singapore) Operational

Strategy (South America - Brazil) Operational

Strategy (Gov - US Fed) Operational

Strategy (Gov - US SLED) Operational

Strategy (Gov - US DOD) Operational

Platform - Storyboards Operational

Storyboards (North America - Canada) Operational

Storyboards (North America - US) Operational

Storyboards (Europe - Germany) Operational

Storyboards (Europe - UK) Operational

Storyboards (Africa - South Africa) Operational

Storyboards (Asia Pacific - Australia) Operational

Storyboards (Asia Pacific - Japan) Operational

Storyboards (South America - Brazil) Operational

Storyboards (Gov - US Fed) Operational

Storyboards (Gov - US SLED) Operational

Storyboards (Asia Pacific - Singapore) Operational

Platform - Task Tracker Operational

Task Tracker (North America - Canada) Operational

Task Tracker (North America - US) Operational

Task Tracker (Europe - Germany) Operational

Task Tracker (Europe - UK) Operational

Task Tracker (Africa - South Africa) Operational

Task Tracker (Asia Pacific - Australia) Operational

Task Tracker (Asia Pacific - Japan) Operational

Task Tracker (Asia Pacific - Singapore) Operational

Task Tracker (South America - Brazil) Operational

Task Tracker (Gov - US Fed) Operational

Task Tracker (Gov - US SLED) Operational

Platform - Timesheets Operational

Timesheets (North America - Canada) Operational

Timesheets (North America - US) Operational

Timesheets (Europe - Germany) Operational

Timesheets (Europe - UK) Operational

Timesheets (Africa - South Africa) Operational

Timesheets (Asia Pacific - Australia) Operational

Timesheets (Asia Pacific - Singapore) Operational

Timesheets (Asia Pacific - Japan) Operational

Timesheets (South America - Brazil) Operational

Timesheets (Gov - US Fed) Operational

Timesheets (Gov - US SLED) Operational

Platform - Toolkits Operational

Toolkits (North America - Canada) Operational

Toolkits (North America - US) Operational

Toolkits (Europe - Germany) Operational

Toolkits (Europe - UK) Operational

Toolkits (Africa - South Africa) Operational

Toolkits (Asia Pacific - Australia) Operational

Toolkits (Asia Pacific - Japan) Operational

Toolkits (Asia Pacific - Singapore) Operational

Toolkits (South America - Brazil) Operational

Toolkits (Gov - US Fed) Operational

Toolkits (Gov - US SLED) Operational

Toolkits (Gov - US DOD) Operational

Tools - Academy Operational

Academy (North America - US) Operational

Tools - Connect Operational

Connect (North America - US) Operational

Tools - Contact Center Operational

Contact Center (North America - US) Operational

Compliance - Equity Operational

Equity (North America - US) Operational

Data - Compensation & Governance Intel (CGLytics) Operational

Compensation & Governance Intel (CGLytics) (Europe - Germany) Operational

Compliance - Third Party Manager Operational

Third Party Manager (North America - US) Operational

Third Party Manager (Europe - Germany) Operational

Compliance - Vault Operational

Vault (Europe - UK) Operational

Boards & Governance – Community Operational

Community (North America - Canada) Operational

Community (North America - US) Operational

Boards & Governance – BoardEffect Operational

BoardEffect (North America - Canada) Operational

BoardEffect (North America - US) Operational

BoardEffect (Europe - Germany) Operational

BoardEffect (Europe - UK) Operational

BoardEffect (Asia Pacific - Australia) Operational

BoardEffect (Gov - US Fed) Operational

Boards & Governance – BoardDocs Operational

BoardDocs (North America - US) Operational

Boards & Governance – iCompass Operational

iCompass (North America - Canada) Operational

iCompass (North America - US) Operational

Boards & Governance - Boards Operational

Boards (North America - Canada) Operational

Boards (North America - US) Operational

Boards (Europe - Germany) Operational

Boards (Europe - UK) Operational

Boards (Asia Pacific - Australia) Operational

Boards & Governance - Messenger Operational

Messenger (North America - Canada) Operational

Messenger (North America - US) Operational

Messenger (Europe - Germany) Operational

Messenger (Europe - UK) Operational

Messenger (Asia Pacific - Australia) Operational

Boards & Governance - Minutes Operational

Minutes (North America - Canada) Operational

Minutes (North America - US) Operational

Minutes (Europe - Germany) Operational

Minutes (Europe - UK) Operational

Minutes (Asia Pacific - Australia) Operational

Boards & Governance - Workflow Operational

Workflow (Europe - UK) Operational

Boards & Governance - Diligent Data Room Operational

Diligent Data Room (North America - Canada) Operational

Diligent Data Room (North America - US) Operational

Diligent Data Room (Europe - Germany) Operational

Diligent Data Room (Europe - UK) Operational

Diligent Data Room (Asia Pacific - Australia) Operational

Boards & Governance - Questionnaires Operational

Questionnaires (Asia Pacific - Australia) Operational

Questionnaires (Europe - UK) Operational

Questionnaires (North America - Canada) Operational

Questionnaires (North America - US) Operational

Questionnaires (Europe - Germany) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance Advisory - Activity Tracker in all Commercial & GovCloud regions Mar `20`, `2026` `06:00`-`10:00` UTC

Services/Location:
Activity Tracker in all Commercial & GovCloud regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Activity Tracker may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Activity Tracker execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Mar 17, 2026 - 11:59 UTC

Maintenance Advisory - Robots in all Commercial Regions Mar `20`, `2026` `06:00`-`10:00` UTC

Services/Location:
Robots in all commercial regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Mar 17, 2026 - 11:54 UTC

Maintenance Advisory - BoardEffect in US Mar `21`, `2026` `02:00` - Mar `22`, `2026` `02:00` UTC

Services/Location:
BoardEffect in US

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, BoardEffect may become briefly unavailable during this time window if your site is scheduled for update. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring BoardEffect in the impacted regions outside of the scheduled maintenance window.

Contact:
For any questions or if you experience a disruption other than above, please contact BoardEffect Support: [email protected].
Posted on Mar 19, 2026 - 05:52 UTC

Maintenance Advisory - Robots in the GovCloud Regions Mar `24`, `2026` `02:30`-`05:30` UTC

Services/Location:
Robots in the GovCloud regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Mar 18, 2026 - 05:44 UTC

Maintenance Advisory - Entities in All Regions Mar `28`, `2026` `06:00`-`14:00` UTC

Services/Location:
Entities in All Regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Posted on Mar 04, 2026 - 05:06 UTC

Past Incidents

Mar 19, 2026

No incidents reported today.

Mar 18, 2026

Maintenance Advisory - Third Party Manager in the US Region

Completed - The scheduled maintenance has been completed.
Mar 18, 06:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 06:30 UTC

Scheduled -
Services/Location:
Third Party Manager in the US region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Third Party Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Third Party Manager execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 17, 09:00 UTC

Maintenance Advisory - Third Party Manager in the Germany Region

Completed - The scheduled maintenance has been completed.
Mar 18, 02:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 02:30 UTC

Scheduled -
Services/Location:
Third Party Manager in the Germany region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Third Party Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Third Party Manager execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 17, 08:50 UTC

Mar 17, 2026

Maintenance Advisory - Community in the US and CA Region(s)

Completed - The scheduled maintenance has been completed.
Mar 17, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 05:00 UTC

Scheduled -
Services/Location:
Community in US and CA region(s).

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 17, 04:59 UTC

Salesforce Outage - Investigating

Resolved - This incident has been resolved.
Mar 17, 08:32 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 08:28 UTC

Identified - The issue has been identified and a fix is being implemented.
Mar 17, 06:36 UTC

Investigating - We are currently experiencing a service disruption from Salesforce and following up with the Salesforce team.

We apologize for any inconvenience.
Mar 17, 05:37 UTC

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

Maintenance Advisory - Entities in All Regions

Completed - The scheduled maintenance has been completed.
Mar 14, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 06:00 UTC

Scheduled -
Services/Location:
Entities in All Regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 4, 05:48 UTC

Mar 13, 2026

No incidents reported.

Mar 12, 2026

Maintenance Advisory - Community in US and CA Regions

Completed - The scheduled maintenance has been completed.
Mar 12, 12:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 11:50 UTC

Scheduled -
Services/Location:
Community in US and CA regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 12, 11:49 UTC

Maintenance Advisory - Community in US and CA Regions

Completed - The scheduled maintenance has been completed.
Mar 12, 11:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 09:30 UTC

Maintenance Advisory - Robots Service in All Commercial Regions

Completed - The scheduled maintenance has been completed.
Mar 12, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 06:00 UTC

Scheduled -
Services/Location:
Robots in commercial regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 5, 09:36 UTC

Maintenance Advisory - Third Party Manager in the US Region

Completed - The scheduled maintenance has been completed.
Mar 12, 06:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 06:30 UTC

Scheduled - Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Third Party Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Third Party Manager execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 11, 21:17 UTC

Maintenance Advisory - Third Party Manager in the EU Region

Completed - The scheduled maintenance has been completed.
Mar 12, 02:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 02:30 UTC

Scheduled - Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Third-Party Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring "service name" execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 11, 21:13 UTC

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

Maintenance Advisory - Diligent ESG in All Regions

Completed - The scheduled maintenance has been completed.
Mar 9, 11:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:30 UTC

Scheduled -
Services/Location:
Diligent ESG in all regions

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Diligent ESG may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Diligent ESG execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 5, 04:58 UTC

Mar 8, 2026

Maintenance Advisory - Diligent Boards & Diligent Messenger in the EMEA Region

Completed - The scheduled maintenance has been completed.
Mar 8, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 21:00 UTC

Scheduled -
Services/Location:
Diligent Boards & Diligent Messenger in the EMEA Region

Impact:
Please be advised that we will be performing a failover maintenance on Diligent Boards & Diligent Messenger to a secondary datacenter. As a result, Diligent Boards will be read only & Diligent Messenger will be unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Diligent Boards & Diligent Messenger execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 4, 21:59 UTC

Mar 7, 2026

Maintenance Advisory - Third Party Manager in US Region

Completed - The scheduled maintenance has been completed.
Mar 7, 08:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 05:30 UTC

Scheduled -
Services/Location:
Third Party Manager in US region

Impact:
Please be advised that we will be performing infrastructure maintenance on the GDC screening service within Third-Party Manager (TPM). This work is planned for Saturday, March 7, with an expected GDC screening downtime of approximately 3 hours in each region during the migration cutover phase.

During this window, the GDC screening flow will be impacted:
GDC screening will be temporarily unavailable.
New screenings will not return GDC hits.

Note:
During this window, all other TPM capabilities — other models and flows, and the rest of the application — will remain available and are expected to operate as normal.

Once maintenance is complete, GDC screening will resume normal operation.

Technical overview:
We are migrating the GDC screening search to a new OpenSearch infrastructure to improve performance and reliability.

What do you need to do?:
If your processes rely on GDC screening results, please plan to perform screening-dependent activities outside of the scheduled maintenance windows.
You may continue to use the TPM application for other actions that do not depend on GDC screening during this time.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 6, 05:17 UTC

Maintenance Advisory - Third Party Manager in EU Region

Completed - The scheduled maintenance has been completed.
Mar 7, 04:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 01:30 UTC

Scheduled -
Services/Location:
Third Party Manager in EU region

Impact:
Please be advised that we will be performing infrastructure maintenance on the GDC screening service within Third-Party Manager (TPM). This work is planned for Saturday, March 7, with an expected GDC screening downtime of approximately 3 hours in each region during the migration cutover phase.

During this window, the GDC screening flow will be impacted:
GDC screening will be temporarily unavailable.
New screenings will not return GDC hits.

Note:
During this window, all other TPM capabilities — other models and flows, and the rest of the application — will remain available and are expected to operate as normal.

Once maintenance is complete, GDC screening will resume normal operation.

Technical overview:
We are migrating the GDC screening search to a new OpenSearch infrastructure to improve performance and reliability.

What do you need to do?:
If your processes rely on GDC screening results, please plan to perform screening-dependent activities outside of the scheduled maintenance windows.
You may continue to use the TPM application for other actions that do not depend on GDC screening during this time.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 6, 05:10 UTC

Mar 6, 2026

Maintenance Advisory - Audit on Platform in Germany, UK, South Africa, Australia, Japan & Singapore regions

Completed - The scheduled maintenance has been completed.
Mar 6, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 16:00 UTC

Scheduled -
Services/Location:
Platform - Audit in Europe - Germany
Platform - Audit in Europe - UK
Platform - Audit in Africa - South Africa
Platform - Audit in Asia Pacific - Australia
Platform - Audit in Asia Pacific - Japan
Platform - Audit in Asia Pacific - Singapore

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 3, 10:40 UTC

Maintenance Advisory - Audit on Platform in the Canada, US & Brazil regions

Completed - The scheduled maintenance has been completed.
Mar 6, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 08:00 UTC

Scheduled -
Services/Location:
Platform - Audit in North America - Canada
Platform - Audit in North America - US
Platform - Audit in South America - Brazil

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 3, 10:25 UTC

Maintenance Advisory - Community in US and CA Regions

Completed - The scheduled maintenance has been completed.
Mar 6, 10:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 09:00 UTC

Maintenance Advisory - Community in US and CA Regions

Completed - The scheduled maintenance has been completed.
Mar 6, 07:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 05:30 UTC

Maintenance Advisory - Third Party Manager in US Region

Completed - The scheduled maintenance has been completed.
Mar 6, 06:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 06:30 UTC

Scheduled -
Services/Location:
Third Party Manager in US region

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Third Party Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Third Party Manager execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 6, 05:01 UTC

Maintenance Advisory - Robots Service in GovCloud US

Completed - The scheduled maintenance has been completed.
Mar 6, 03:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 02:30 UTC

Scheduled -
Services/Location:
Robots service in GovCloud US (Federal, SLED, 3)

Impact:
Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause.

What do you need to do?:
Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline.

Contact:
For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport
Mar 5, 09:06 UTC

Mar 5, 2026

Maintenance Advisory - Audit on Platform in Germany, UK, South Africa, Australia, Japan & Singapore regions

Completed - The scheduled maintenance has been completed.
Mar 5, 18:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 16:00 UTC

Maintenance Advisory - Audit on Platform in the Canada, US & Brazil regions

Completed - The scheduled maintenance has been completed.
Mar 5, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:00 UTC

System Status Dashboard

All Systems Operational

Scheduled Maintenance

Maintenance Advisory - Activity Tracker in all Commercial & GovCloud regions Mar `20`, `2026` `06:00`-`10:00` UTC

Maintenance Advisory - Robots in all Commercial Regions Mar `20`, `2026` `06:00`-`10:00` UTC

Maintenance Advisory - BoardEffect in US Mar `21`, `2026` `02:00` - Mar `22`, `2026` `02:00` UTC

Maintenance Advisory - Robots in the GovCloud Regions Mar `24`, `2026` `02:30`-`05:30` UTC

Maintenance Advisory - Entities in All Regions Mar `28`, `2026` `06:00`-`14:00` UTC

Past Incidents

Active Incidents & Maintenance

Scheduled Maintenance

Product Status by Region

Recent Incident History

All Systems Operational

Scheduled Maintenance

Maintenance Advisory - Activity Tracker in all Commercial & GovCloud regions Mar 20, 2026 06:00-10:00 UTC

Maintenance Advisory - Robots in all Commercial Regions Mar 20, 2026 06:00-10:00 UTC

Maintenance Advisory - BoardEffect in US Mar 21, 2026 02:00 - Mar 22, 2026 02:00 UTC

Maintenance Advisory - Robots in the GovCloud Regions Mar 24, 2026 02:30-05:30 UTC

Maintenance Advisory - Entities in All Regions Mar 28, 2026 06:00-14:00 UTC

Past Incidents

Active Incidents & Maintenance

Scheduled Maintenance

Product Status by Region

Recent Incident History

Maintenance Advisory - Activity Tracker in all Commercial & GovCloud regions Mar `20`, `2026` `06:00`-`10:00` UTC

Maintenance Advisory - Robots in all Commercial Regions Mar `20`, `2026` `06:00`-`10:00` UTC

Maintenance Advisory - BoardEffect in US Mar `21`, `2026` `02:00` - Mar `22`, `2026` `02:00` UTC

Maintenance Advisory - Robots in the GovCloud Regions Mar `24`, `2026` `02:30`-`05:30` UTC

Maintenance Advisory - Entities in All Regions Mar `28`, `2026` `06:00`-`14:00` UTC