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Past Incidents
Mar 17, 2026
No incidents reported today.
Mar 16, 2026
No incidents reported.
Mar 15, 2026
No incidents reported.
Mar 14, 2026
No incidents reported.
Mar 13, 2026
No incidents reported.
Mar 12, 2026
No incidents reported.
Mar 11, 2026
No incidents reported.
Mar 10, 2026
Resolved -
DriveWealth has successfully completed the restoration of all affected account balances as of approximately 12:40 PM ET.
We appreciate your patience and apologize for any inconvenience this may have caused. Please contact the Partner Support team if you have any questions.
Mar 10, 12:50 EDT
We appreciate your patience and apologize for any inconvenience this may have caused. Please contact the Partner Support team if you have any questions.
Mar 10, 12:50 EDT
Identified -
DriveWealth has identified the root cause of the incorrect Buying Power calculations and has implemented a fix to mitigate further impact, preventing new instances of this discrepancy. Our Engineering team is working to restore accurate balances for all affected accounts. We will provide a final update once the restoration process is complete.
Mar 10, 10:42 EDT
Mar 10, 10:42 EDT
Investigating -
DriveWealth is currently investigating reports of incorrect Buying Power calculations affecting a subset of accounts. This issue appears to be related to accounts that processed journal entries or withdrawal redemptions starting from approximately 4:30 PM ET on Monday, March 9, 2026.
Our Engineering team is actively working to identify the root cause and restore accurate balances. We will provide further updates as more information becomes available.
Mar 10, 10:16 EDT
Our Engineering team is actively working to identify the root cause and restore accurate balances. We will provide further updates as more information becomes available.
Mar 10, 10:16 EDT
Mar 9, 2026
No incidents reported.
Mar 8, 2026
No incidents reported.
Mar 7, 2026
No incidents reported.
Mar 6, 2026
No incidents reported.
Mar 5, 2026
No incidents reported.
Mar 4, 2026
Resolved -
The technical issue impacting settlement report generation between has been resolved. The settlement report should be available by tonight.We appreciate your patience and apologize for any inconvenience this may have caused.
Please contact the Partner Support team if you have any questions.
Mar 4, 22:14 EST
Please contact the Partner Support team if you have any questions.
Mar 4, 22:14 EST
Investigating -
Drivewealth is investigating the settlement report generation issue. Our engineering teams have identified the issue and are working to resolve the issue as quickly as possible. We will provide updates as more information becomes available.
If you have any questions, please contact the Partner Support team.
Mar 4, 21:43 EST
If you have any questions, please contact the Partner Support team.
Mar 4, 21:43 EST
Resolved -
Subject: RESOLVED: Technical Issue – Quotes Endpoint
Please be advised that the technical issue affecting the quotes endpoint has been resolved. Our third-party market data provider, ACTIV, has resolved their internal issue, and all DriveWealth data feeds are currently operating normally.
Impact Start: 09:05 AM ET
Resolution Time: 10:15 AM ET
During this window, partners may have experienced stale data on quotes endpoints. We have confirmed that trading and execution services remained unaffected throughout the event.
DriveWealth has requested a formal Root Cause Analysis (RCA) from ACTIV to understand the specifics of the disruption and prevent future occurrences. We will share relevant findings with impacted partners as they become available.
Mar 4, 10:52 EST
Please be advised that the technical issue affecting the quotes endpoint has been resolved. Our third-party market data provider, ACTIV, has resolved their internal issue, and all DriveWealth data feeds are currently operating normally.
Impact Start: 09:05 AM ET
Resolution Time: 10:15 AM ET
During this window, partners may have experienced stale data on quotes endpoints. We have confirmed that trading and execution services remained unaffected throughout the event.
DriveWealth has requested a formal Root Cause Analysis (RCA) from ACTIV to understand the specifics of the disruption and prevent future occurrences. We will share relevant findings with impacted partners as they become available.
Mar 4, 10:52 EST
Update -
We are continuing to monitor for any further issues.
Mar 4, 10:37 EST
Mar 4, 10:37 EST
Monitoring -
Subject: UPDATE: Technical Issue – Quotes Endpoint
Please be advised that as of 10:15 am we are starting to see evidence of service recovery regarding the technical issue affecting the quotes endpoint. While data is beginning to flow normally, we are still awaiting formal resolution confirmation from our third-party market data provider, ACTIV.
Impact Start: 09:05 AM ET
During this window, partners may have experienced stale data on quotes endpoints. We have confirmed that trading and execution services remained unaffected throughout the even.
Mar 4, 10:35 EST
Please be advised that as of 10:15 am we are starting to see evidence of service recovery regarding the technical issue affecting the quotes endpoint. While data is beginning to flow normally, we are still awaiting formal resolution confirmation from our third-party market data provider, ACTIV.
Impact Start: 09:05 AM ET
During this window, partners may have experienced stale data on quotes endpoints. We have confirmed that trading and execution services remained unaffected throughout the even.
Mar 4, 10:35 EST
Investigating -
Subject: Investigating Technical Issue – Quotes Endpoint
Please be advised that DriveWealth is currently investigating a technical issue affecting the quotes endpoint. Our engineering teams are actively investigating and working to resolve the issue as quickly as possible.
Current findings indicate that while the quotes endpoint may be returning stale data due to a third-party service disruption, trading remains fully operational as the NBBO feed is not impacted.
We will provide updates as more information becomes available.
If you have any questions, please contact the Partner Support team.
Mar 4, 10:19 EST
Please be advised that DriveWealth is currently investigating a technical issue affecting the quotes endpoint. Our engineering teams are actively investigating and working to resolve the issue as quickly as possible.
Current findings indicate that while the quotes endpoint may be returning stale data due to a third-party service disruption, trading remains fully operational as the NBBO feed is not impacted.
We will provide updates as more information becomes available.
If you have any questions, please contact the Partner Support team.
Mar 4, 10:19 EST
Mar 3, 2026
No incidents reported.