Float Status - Incident History

Scheduled Database Maintenance

2026-03-28T04:00:00Z

THIS IS A SCHEDULED EVENT Mar 28, 04:00 - 05:00 UTC

Feb 25, 12:51 UTC
Scheduled - We will be undergoing regular scheduled maintenance on this date. During the window you may have slower than normal page loads.

Scheduled Database Maintenance

2026-03-22T09:00:00Z

THIS IS A SCHEDULED EVENT Mar 22, 09:00 - 10:00 UTC

Mar 13, 13:00 UTC
Scheduled - We will be undergoing scheduled database maintenance at this time. During the maintenance you may have longer than normal loading times and potentially need to retry some actions.

Search function

2026-03-13T15:28:01Z

Mar 13, 15:28 UTC
Resolved - The issue affecting Search has been resolved, and the system is now operating normally.

Mar 13, 15:06 UTC
Monitoring - We've implemented a fix for the issues reported with the Search function. We are actively monitoring performance to confirm the issue has been fully resolved.

Mar 13, 13:45 UTC
Investigating - We are currently experiencing issues with the Search function. Our team is actively working on a fix.

Infrastructure maintenance

2026-02-25T22:00:07Z

Feb 25, 22:00 UTC
Completed - The scheduled maintenance has been completed.

Feb 25, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 24, 14:32 UTC
Scheduled - We will be undergoing infrastructure maintenance to support changes to our Float application.

You might notice intermittent delays or errors in the Float app during that time. We appreciate your understanding.

Issues with search

2026-02-07T00:44:17Z

Feb 7, 00:44 UTC
Resolved - The issue is resolved.

Feb 6, 19:55 UTC
Identified - We've identified the issue and we're working to resolve it.

Feb 6, 19:35 UTC
Investigating - We're currently investigating issues with our search service. Newly changed items may not be visible in search.

Database Maintenance

2026-01-25T00:25:00Z

Jan 25, 00:25 UTC
Completed - The scheduled maintenance has been completed.

Jan 24, 21:56 UTC
Update - We’re still completing the scheduled database maintenance and are extending the maintenance window while we finish the upgrade. Some services may experience delays or errors until this work is complete.

Jan 24, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 19, 14:32 UTC
Scheduled - We will be performing scheduled maintenance on our mysql databases.

During this time, you may experience intermittent delays or errors in the search functionality within the Float app. We appreciate your understanding.

Infrastructure maintenance

2026-01-19T22:00:21Z

Jan 19, 22:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 19, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 14, 21:31 UTC
Scheduled - We will be performing scheduled database maintenance.

During this time, you may experience intermittent delays or errors in the search functionality within the Float app. We appreciate your understanding.

Float.com site errors

2025-12-05T09:41:34Z

Dec 5, 09:41 UTC
Resolved - The issue with the upstream provider has now been resolved.

Dec 5, 09:27 UTC
Monitoring - The issue with an upstream provider has been resolved and we're continuing to monitor Float.com.

Dec 5, 09:17 UTC
Investigating - We are currently investigating reports of issues accessing Float.com due to an issue with an upstream provider. We are continuing to investigate and will share additional details as soon as they become available.

Scheduled Maintenance

2025-11-15T05:00:21Z

Nov 15, 05:00 UTC
Completed - The scheduled maintenance has been completed.

Nov 15, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 3, 14:29 UTC
Scheduled - We will be performing scheduled database maintenance. During this time, the Float App and API may experience slower performance, and some requests might need to be retried.

Scheduled Maintenance

2025-11-08T05:00:21Z

Nov 8, 05:00 UTC
Completed - The scheduled maintenance has been completed.

Nov 8, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 3, 14:31 UTC
Scheduled - We will be performing scheduled database maintenance. During this time, the Float API may experience slower performance, and some requests might need to be retried.

Issue with Reports and Search

2025-10-21T13:58:29Z

Oct 21, 13:58 UTC
Resolved - This incident has been resolved. Reports, search, and integrations are back to normal operation.

Oct 20, 22:46 UTC
Monitoring - The issue was identified to be related to global internet disruptions caused by an AWS outage. We've implemented a fix to resolve the problems affecting reports and search, as well as another issue identified with integrations.

We're now monitoring the services to ensure there are no further disruptions.

Oct 20, 20:11 UTC
Investigating - We've observed an issue with services causing the reports and search to fail. We're investigating the issue and will report here as soon as identified and resolved.

Infrastructure maintenance

2025-10-18T13:00:21Z

Oct 18, 13:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 18, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 17, 06:21 UTC
Scheduled - We will be undergoing infrastructure maintenance to support changes to our Float application.

You might notice intermittent delays or errors in the Float app during that time. We appreciate your understanding.

Database maintenance

2025-10-12T05:00:21Z

Oct 12, 05:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 6, 05:52 UTC
Scheduled - We will be undergoing database maintenance to support changes to our Float application.

You might notice intermittent delays or errors in the Float app during that time. We appreciate your understanding.

Database Updates

2025-10-08T06:00:21Z

Oct 8, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Oct 8, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 7, 15:20 UTC
Scheduled - We will be making some updates to our main databases during this time. We don't expect any impact although some requests may need to be retried.

Database maintenance

2025-09-13T15:00:21Z

Sep 13, 15:00 UTC
Completed - The scheduled maintenance has been completed.

Sep 13, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 12, 14:54 UTC
Scheduled - We will be undergoing database maintenance to support changes to our Float application.

You might notice intermittent delays in the Float app during that time. We appreciate your understanding.

Infrastructure maintenance

2025-07-26T21:15:21Z

Jul 26, 21:15 UTC
Completed - The scheduled maintenance has been completed.

Jul 26, 19:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 26, 18:04 UTC
Scheduled - On Saturday, July 26 (19:15–21:00 UTC), we’ll be carrying out infrastructure maintenance.

You might notice intermittent delays in the Float app during that time. We appreciate your understanding.

Issues with our infrastructure provider

2025-07-18T18:57:41Z

Jul 18, 18:57 UTC
Resolved - This incident has been resolved.

Jul 18, 16:04 UTC
Identified - There is an issue with Google Cloud our infrastructure provider that may be causing issues with; Logins with Google, slow responses in the float app, some requests may need to be retried.

We're monitoring the issue and we will update when we know more.

Infrastructure maintenance

2025-07-12T14:00:22Z

Jul 12, 14:00 UTC
Completed - The scheduled maintenance has been completed.

Jul 12, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 11, 15:07 UTC
Scheduled - On Saturday, July 12 (12:00–14:00 UTC), we’ll be carrying out infrastructure maintenance.

You might notice intermittent delays in the Float app during that time. We appreciate your understanding.

Error adding project from Allocations modal.

2025-07-01T03:50:36Z

Jul 1, 03:50 UTC
Resolved - This incident has been resolved.

Jul 1, 02:25 UTC
Monitoring - We've deployed a fix for adding new Projects from the Allocations modal.

Jul 1, 01:08 UTC
Investigating - We've observed an issue that teams are unable to add new Projects from the Allocations modal.

Issues with our underlying hosting provider

2025-06-12T23:10:56Z

Jun 12, 23:10 UTC
Resolved - Issue is resolved.

Jun 12, 21:56 UTC
Monitoring - While there are still issues with our underlying provider we've seen stabilisation for the Float Application. We'll continue to monitor and update.

Jun 12, 19:04 UTC
Identified - We have identified an issue with our hosting provider Google Cloud which is affecting the Float Application.

Issues for customers include slow loading times, or loading failures of the Float Application. We're working on the issue now and will continue to update.

Database Maintenance

2025-04-12T07:00:21Z

Apr 12, 07:00 UTC
Completed - The scheduled maintenance has been completed.

Apr 12, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 3, 14:09 UTC
Scheduled - We will be undergoing scheduled maintenance on our databases on 12th April 06:00 UTC.

While we expect to maintain the Float Application operational during the maintenance, some page loads may be slower or need to be retried during this time. New integration connections will not be available during the maintenance period.

Scheduled Maintenance

2025-03-16T04:00:21Z

Mar 16, 04:00 UTC
Completed - The scheduled maintenance has been completed.

Mar 16, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 6, 15:32 UTC
Scheduled - We will be undergoing database maintenance on Saturday 15th March 04:00 - 05:00 UTC.

The event may cause the Float App and API to be slower than normal, some requests may need to be retried.

Response Time Issues

2025-02-27T12:59:25Z

Feb 27, 12:59 UTC
Resolved - This issue has been resolved.

Feb 27, 12:42 UTC
Monitoring - We've implemented a fix and are now monitoring

Feb 27, 11:41 UTC
Identified - We've identified issues with response times for the Float Application while performing routine changes. We're actively working to implement a fix and will update as we progress.

Problems with requests

2025-01-22T15:51:33Z

Jan 22, 15:51 UTC
Resolved - We've identified and released some changes to support previous issues. We'll continue to monitor going forward.

Jan 22, 09:12 UTC
Investigating - We have some issues with requests to the Float application. While we've identified the issue there may still be problems with some requests made to Float while we identify a fix.

Scheduled Maintenance

2025-01-18T06:00:26Z

Jan 18, 06:00 UTC
Completed - The scheduled maintenance has been completed.

Jan 18, 05:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 14, 13:45 UTC
Scheduled - We will be undergoing regular scheduled maintenance on our databases on this date and time.

Although we don't expect any serious problems for our customers some requests may need to be re-tried, and some requests may take slightly normal than longer during the maintenance window.