tag:status.flutterwave.com,2005:/history 2026-03-21T19:03:36Z Flutterwave tag:status.flutterwave.com,2005:Incident/29106704 2026-03-19T11:30:23Z 2026-03-19T13:23:53Z <p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>11:30</var> UTC</small><br><strong>Resolved</strong> - Dear Valued Customer, <br />The service disruption impacting collections on SendApp, have been resolved, and normal operations have been restored. <br />Thank you for your patience and understanding.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>09:41</var> UTC</small><br><strong>Investigating</strong> - Dear Valued Customer, <br /><br />We are currently experiencing a service disruption affecting collections on SendApp. <br /><br />The issue is under investigation and resolution is in progress. Updates will be provided as more information becomes available. <br />We apologize for the inconvenience and appreciate your understanding.</p> tag:status.flutterwave.com,2005:Incident/29088209 2026-03-19T06:41:39Z 2026-03-19T06:41:39Z <p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>06:41</var> UTC</small><br><strong>Resolved</strong> - Dear Valued Customer, <br /><br />The service disruption impacting KES collections and payouts, have been resolved, and normal operations have been restored. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Kenya</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>16:47</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer, <br />We are currently experiencing service disruption, impacting KES collections and payouts. <br />The issue is under investigation and resolution is in progress. <br />Updates will be provided as more information becomes available. <br />We apologize for the inconvenience and appreciate your understanding.<br /><br />Affected Services: <br />Affected Markets: Kenya</p> tag:status.flutterwave.com,2005:Incident/29088208 2026-03-19T06:41:39Z 2026-03-19T06:41:39Z <p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>06:41</var> UTC</small><br><strong>Resolved</strong> - Dear Valued Customer, <br /><br />The service disruption impacting KES collections and payouts, have been resolved, and normal operations have been restored. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Kenya</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>16:47</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer, <br />We are currently experiencing service disruption, impacting KES collections and payouts. <br />The issue is under investigation and resolution is in progress. <br />Updates will be provided as more information becomes available. <br />We apologize for the inconvenience and appreciate your understanding.<br /><br />Affected Services: <br />Affected Markets: Kenya</p> tag:status.flutterwave.com,2005:Incident/29081130 2026-03-18T16:42:55Z 2026-03-18T16:42:55Z <p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>16:42</var> UTC</small><br><strong>Resolved</strong> - Dear Valued Customer, <br /><br />The service disruption affecting mobile money collections in Senegal, has been resolved, and normal operations have been restored. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Senegal</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>10:38</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer, <br /><br />We are experiencing service disruption with our mobile money collections in Senegal. <br />The issue is under investigation and resolution is in progress.<br /><br />Updates will be provided as more information becomes available. <br />We apologize for the inconvenience and appreciate your understanding.<br /><br />Affected Services: <br />Affected Markets: Senegal</p> tag:status.flutterwave.com,2005:Incident/29081129 2026-03-18T16:42:54Z 2026-03-18T16:42:54Z <p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>16:42</var> UTC</small><br><strong>Resolved</strong> - Dear Valued Customer, <br /><br />The service disruption affecting mobile money collections in Senegal, has been resolved, and normal operations have been restored. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Senegal</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>10:38</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer, <br /><br />We are experiencing service disruption with our mobile money collections in Senegal. <br />The issue is under investigation and resolution is in progress.<br /><br />Updates will be provided as more information becomes available. <br />We apologize for the inconvenience and appreciate your understanding.<br /><br />Affected Services: <br />Affected Markets: Senegal</p> tag:status.flutterwave.com,2005:Incident/29078709 2026-03-18T10:49:11Z 2026-03-18T10:49:11Z <p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>10:49</var> UTC</small><br><strong>Resolved</strong> - Dear Valued Customer,<br /><br />The service disruption affecting collections on SendApp has been resolved, and normal operations have been restored.<br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Europe</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>08:29</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are currently experiencing a service disruption affecting collections on SendApp. The issue is under investigation and resolution is in progress.<br /><br />Updates will be provided as more information becomes available. <br /><br />We apologize for the inconvenience and appreciate your understanding.<br /><br />Affected Services: <br />Affected Markets: Europe</p> tag:status.flutterwave.com,2005:Incident/29039594 2026-03-17T03:00:09Z 2026-03-17T03:00:09Z <p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>03:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>00:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>19:00</var> UTC</small><br><strong>Scheduled</strong> - Dear All,<br /><br />Please be informed of a system maintenance activity on MTN Rwanda. <br />During this period, all MTN Mobile Money services will be unavailable during the period. Services will be restored promptly upon completion of the maintenance activity.<br /><br />We apologise for any inconvenience this may cause. Thank you for your understanding.</p> tag:status.flutterwave.com,2005:Incident/29013361 2026-03-16T03:09:53Z 2026-03-16T03:09:53Z <p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>03:09</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that the delays with bank transfers in Nigeria due to an issue with one of our service providers has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>16:46</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are aware that some users are facing delays with bank transfers. This is due to an issue with one of our service providers in Nigeria. Our team is monitoring the situation closely. We apologize for the trouble.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p> tag:status.flutterwave.com,2005:Incident/28971249 2026-03-14T06:10:06Z 2026-03-14T06:10:06Z <p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>06:10</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that the issue with Collections on SendApp due to a service disruption from one of our partners has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Europe</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>17:52</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />Some users may face issues with Collections on SendApp due to a service disruption from one of our partners. We are working with them to restore full service as quickly as possible.<br /><br />Thank you for your patience.<br /><br />Affected Services: <br />Affected Markets: Europe</p> tag:status.flutterwave.com,2005:Incident/28971284 2026-03-13T22:03:04Z 2026-03-13T22:03:04Z <p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>22:03</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that the issue with Name Enquiry service due to a technical issue with a third-party service provider has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>17:54</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are currently experiencing a technical issue with a third-party service provider. As a result, some users may find that the Name Enquiry service is temporarily unavailable. We are working closely with our partner to fix this quickly. We apologize for the trouble.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p> tag:status.flutterwave.com,2005:Incident/28894868 2026-03-13T08:12:58Z 2026-03-13T08:12:58Z <p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>08:12</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that the issue with Collections due to a disruption form one of our service providers has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>07:19</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are currently experiencing a technical issue with Collections in Nigeria. This is due to a disruption from one of our external service providers.<br /><br />As a result, some users may face delays or failures with their transactions. Our team is working closely with the provider to fix this quickly.<br /><br />We apologize for the inconvenience and will share an update soon.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p> tag:status.flutterwave.com,2005:Incident/28937510 2026-03-12T09:11:42Z 2026-03-12T09:11:42Z <p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>09:11</var> UTC</small><br><strong>Update</strong> - Please note that we have switched to an alternative provider to keep services running. Most transactions are now processing normally, though a few users may still see slight delays.<br /><br />We apologize for the trouble and are monitoring the situation closely.<br /><br />Affected Services: <br />Affected Markets: Kenya</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>09:02</var> UTC</small><br><strong>Update</strong> - Please note that we have switched to an alternative provider to keep services running. Transactions are now processing normally.<br /><br />We apologize for the trouble and are monitoring the situation closely.<br /><br />Affected Services: <br />Affected Markets: Kenya</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>07:56</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are aware that some users are having trouble with M-Pesa payments. This is due to a technical issue with our service provider. Our team is working with them to fix this quickly. We apologize for the trouble.<br /><br />Affected Services: <br />Affected Markets: Kenya</p> tag:status.flutterwave.com,2005:Incident/28937508 2026-03-12T09:11:42Z 2026-03-12T09:11:42Z <p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>09:11</var> UTC</small><br><strong>Update</strong> - Please note that we have switched to an alternative provider to keep services running. Most transactions are now processing normally, though a few users may still see slight delays.<br /><br />We apologize for the trouble and are monitoring the situation closely.<br /><br />Affected Services: <br />Affected Markets: Kenya</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>09:02</var> UTC</small><br><strong>Update</strong> - Please note that we have switched to an alternative provider to keep services running. Transactions are now processing normally.<br /><br />We apologize for the trouble and are monitoring the situation closely.<br /><br />Affected Services: <br />Affected Markets: Kenya</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>07:56</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are aware that some users are having trouble with M-Pesa payments. This is due to a technical issue with our service provider. Our team is working with them to fix this quickly. We apologize for the trouble.<br /><br />Affected Services: <br />Affected Markets: Kenya</p> tag:status.flutterwave.com,2005:Incident/28904911 2026-03-11T07:14:49Z 2026-03-11T07:14:49Z <p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>07:14</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that the intermittent delays with NGN Payouts due to a technical issue from one of our service partners has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>17:45</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are currently seeing intermittent delays with NGN Payouts due to a technical issue from one of our service partners.<br /><br />Some users may experience failed or slow transactions. Our team is monitoring the situation closely as the provider works on a fix.<br /><br />We apologize for the trouble.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p> tag:status.flutterwave.com,2005:Incident/28898635 2026-03-10T17:47:31Z 2026-03-10T17:47:31Z <p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>17:47</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that this issue has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>11:30</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />One of our service providers in Nigeria is currently having a service disruption. Because of this, some users may find it difficult to verify account names.<br /><br />We are working with them to resolve this as quickly as possible. Thank you for your patience.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p> tag:status.flutterwave.com,2005:Incident/28894807 2026-03-10T09:51:40Z 2026-03-10T09:51:40Z <p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>09:51</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that the issues with payouts and collections in Cameroon has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Cameroun</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>07:15</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />Some users may experience issues with payouts and collections in Cameroon. This is caused by a service disruption at the provider level.<br /><br />We are monitoring the situation closely and will provide an update shortly. Thank you for your patience.<br /><br />Affected Services: <br />Affected Markets: Cameroun</p> tag:status.flutterwave.com,2005:Incident/28865539 2026-03-10T07:13:48Z 2026-03-10T07:13:48Z <p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>07:13</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that the technical issue with one of our service providers in Uganda has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Uganda</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>19:03</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are currently experiencing a technical issue with one of our service providers in Uganda. This may cause delays for some users trying to make collections or payouts.<br /><br />Our partner is working on a fix, and we will update you soon. We apologize for the trouble.<br /><br />Affected Services: <br />Affected Markets: Uganda</p> tag:status.flutterwave.com,2005:Incident/28860909 2026-03-08T19:01:24Z 2026-03-08T19:01:24Z <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>19:01</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that the technical issue with one of our service providers which affected MoMo collections for some users in Ghana has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Ghana</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>11:29</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are currently experiencing a technical issue with one of our service providers. This may affect MoMo collections for some users. We are working closely with them to fix this quickly.<br /><br />Thank you for your patience.<br /><br />Affected Services: <br />Affected Markets: Ghana</p> tag:status.flutterwave.com,2005:Incident/28860939 2026-03-08T13:04:36Z 2026-03-08T13:04:36Z <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>13:04</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that the technical issue with one of our service providers affecting some payouts and collections in Cameroon has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Cameroun</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>11:32</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are currently experiencing a technical issue with one of our service providers. This is affecting some payouts and collections in Cameroon.<br /><br />A few users may face delays. Our team is working with the provider to fix this quickly. Thank you for your patience.<br /><br />Affected Services: <br />Affected Markets: Cameroun</p> tag:status.flutterwave.com,2005:Incident/28800469 2026-03-08T11:47:40Z 2026-03-08T11:47:40Z <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>11:47</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that the delay with payment notifications for some users in Nigeria has been successfully resolved.<br /><br />We thank you for your patience and understanding.<br /><br /><br />Affected Services: <br />Affected Markets: Nigeria</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>08:28</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are currently experiencing a delay with payment notifications for some users in Nigeria. This is due to a technical issue from one of our service providers. Our partner is working on a fix, and we are monitoring the situation closely.<br /><br />Thank you for your patience.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p> tag:status.flutterwave.com,2005:Incident/28849178 2026-03-08T04:55:52Z 2026-03-08T04:55:52Z <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>04:55</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that the intermittent failures with debit transactions due to an issue from one of our Mobile Money service providers in Ghana has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Ghana</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>17:16</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are currently experiencing intermittent failures with debit transactions due to an issue from one of our Mobile Money service providers in Ghana. This may affect some users, but we are working closely with them to restore full service shortly. We apologize for the inconvenience.<br /><br />Affected Services: <br />Affected Markets: Ghana</p> tag:status.flutterwave.com,2005:Incident/28843725 2026-03-07T16:15:57Z 2026-03-07T16:15:57Z <p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>16:15</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that the delay with XAF Payouts due to an issue with one of our service providers has been successfully resolved.<br /><br />We thank you for your patience and understanding.<br /><br /><br />Affected Services: <br />Affected Markets: Cameroun</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>10:15</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are currently experiencing a delay with XAF Payouts due to an issue with one of our service providers. As a result, some users may face failed or delayed transactions.<br /><br />Our team is monitoring the situation closely. We apologize for the trouble and will update you shortly.<br /><br />Affected Services: <br />Affected Markets: Cameroun</p> tag:status.flutterwave.com,2005:Incident/28843745 2026-03-07T10:16:55Z 2026-03-07T10:16:55Z <p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>10:16</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that thedelay with payment notifications for some users in Nigeria due to a technical issue from one of our service providers has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p> tag:status.flutterwave.com,2005:Incident/28812919 2026-03-06T07:33:31Z 2026-03-06T07:33:31Z <p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>07:33</var> UTC</small><br><strong>Resolved</strong> - We are pleased to inform you that the intermittent issue with debit transactions as a result of some technical difficulties with one of our service providers in Ghana has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Ghana</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>21:39</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />We are currently experiencing technical difficulties with one of our service providers. As a result, some users may find that debit transactions are failing or intermittent.<br /><br />Our partner is working to fix this quickly. We will post an update as soon as the service is back to normal. We apologize for the trouble.<br /><br />Affected Services: <br />Affected Markets: Ghana</p> tag:status.flutterwave.com,2005:Incident/28807727 2026-03-05T21:41:15Z 2026-03-05T21:41:15Z <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>21:41</var> UTC</small><br><strong>Resolved</strong> - Dear esteemed customers/merchants,<br /><br />We are pleased to inform you that the issue with Collections due to a technical issue from our service provider has been successfully resolved. <br /><br />Thank you for your patience and understanding.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>15:52</var> UTC</small><br><strong>Identified</strong> - Dear Valued Customer,<br /><br />Some users may have trouble with Collections due to an issue from our service provider. We have notified them and are monitoring the situation closely.<br /><br />Thank you for your patience while we resolve this.<br /><br />Affected Services: <br />Affected Markets: Nigeria</p>