OCSP Request Errors
Monitoring - We identified an issue that affected the processing of some OCSP requests.

Mitigation steps have been implemented, and the service is currently operating normally. We are continuing to monitor the situation to ensure ongoing stability.
Mar 17, 2026 - 02:02 UTC
Uptime over the past 90 days. View historical uptime.
Atlas Operational
90 days ago
100.0 % uptime
Today
User Portal Operational
90 days ago
100.0 % uptime
Today
Document Signing Service (DSS) Operational
90 days ago
100.0 % uptime
Today
Certificate Issuance Operational
90 days ago
100.0 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Time Stamping Operational
90 days ago
100.0 % uptime
Today
Edge Enroll Operational
90 days ago
100.0 % uptime
Today
GCC Operational
90 days ago
100.0 % uptime
Today
GCC User Portal Operational
90 days ago
100.0 % uptime
Today
Certificate Issuance Operational
90 days ago
100.0 % uptime
Today
OCSP & CRL Services Operational
90 days ago
100.0 % uptime
Today
Other Product Lines Operational
90 days ago
100.0 % uptime
Today
Timestamping (Japan Certified Timestamp partner) for document signing Operational
90 days ago
100.0 % uptime
Today
Timestamping (GlobalSign Japan Accredited Timestamping) for document signing Operational
90 days ago
100.0 % uptime
Today
Timestamping (non-Atlas RFC3161 and Authenticode for document and code signing) Operational
90 days ago
100.0 % uptime
Today
Marketing Websites Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance to Enhance System Infrastructure Mar 21, 2026 15:00-19:00 UTC

We will be conducting system maintenance.
During maintenance, multiple brief network interruptions will occur.
If you encounter an error, please wait a while and try again.
The maintenance completion time may vary slightly depending on circumstances.
We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
- GCC User Portal
- GCC Certificate Issuance
- GCC Certificate Revocation Request
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- ePKI (Access to Certificate Acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN Certificate Revocation Request
- JCAN API Certificate Issuance
- JCAN (Access to Certificate Acquisition URL)
- Displaying Siteseal
- Timestamping (GlobalSign Japan Accredited Timestamping) for document signing

[Note] There is no impact on the use of issued certificates or revocation confirmation.
Posted on Dec 22, 2025 - 06:23 UTC

Maintenance to Enhance System Infrastructure Apr 4, 2026 15:00-18:00 UTC

We will be conducting system maintenance.
During maintenance, multiple brief network interruptions will occur.
If you encounter an error, please wait a while and try again.
The maintenance completion time may vary slightly depending on circumstances.
We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
- GCC User Portal
- GCC Certificate Issuance
- GCC Certificate Revocation Request
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- ePKI (Access to Certificate Acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN Certificate Revocation Request
- JCAN API Certificate Issuance
- JCAN (Access to Certificate Acquisition URL)

[Note] There is no impact on the use of issued certificates or revocation confirmation.
Posted on Dec 22, 2025 - 06:25 UTC
Mar 18, 2026

No incidents reported today.

Mar 17, 2026
Intermittent certificate issuance failures on GCC
Resolved - The issue has been confirmed as resolved.
Mar 17, 08:30 UTC
Monitoring - We have seen a brief issue with issuance on GCC causing some certificate requests to fail or be delayed over the last 15-20 minutes. The team are working to ensure the problem is resolved.
Mar 17, 08:14 UTC
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
Maintenance to Enhance System Infrastructure
Completed - The scheduled maintenance has been completed.
Mar 7, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 15:00 UTC
Scheduled - We will be conducting system maintenance as follows.
GCC system services will be unavailable during the maintenance.
The maintenance completion time may vary slightly depending on circumstances.

We apologize for any inconvenience and appreciate your understanding.

■Scope of impact
- GCC User Portal
- GCC Certificate Issuance
- GCC Certificate Revocation Request
- SSL API Certificate Issuance
- ePKI API Certificate Issuance
- SSL (Access to Domain Validation URL)
- ePKI (Access to Certificate Acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN Certificate Revocation Request
- JCAN API Certificate Issuance
- JCAN (Access to Certificate Acquisition URL)

[Note] There is no impact on the use of issued certificates or revocation confirmation.
Dec 12, 01:37 UTC
Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

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