All Systems Operational

About This Site

How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: [email protected]

INVERS hosted CloudBoxx systems (only if a majority of the fleet is down):
- regular support 8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
- emergency support: 18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions

On these days we only offer emergency support (+49 271 23888 0) in 2026: January 01, April 03, April 06, May 01, May 14, May 25, June 04, October 03, December 24, December 25, December 26, December 31

Cellular Connectivity Operational
CloudBoxx 1020 (LTE-M / 2G) Operational
CloudBoxx 4G (LTE / 2G) Operational
CloudBoxx 3G (3G / 2G) Operational
CloudBoxx Operational
CloudBoxx (REST API) Operational
CloudBoxx Events (RabbitMQ) Operational
Damage Detection Activation/Deactivation Operational
OneAPI Operational
OneAPI (REST API) Operational
OneAPI and Insight Events (RabbitMQ) Operational
Web Applications / Mobile Apps Operational
FleetControl Operational
SmartControl Operational
Service Partners Operational
Customer service communication channels Operational
Phone Operational
E-Mail Operational
Ticket system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Infrastructure maintenance Mar 17, 2026 21:00-22:00 UTC

We are performing scheduled maintenance on our Access Management and API Management systems to improve security and performance.

Service Impact: No impact is expected during this maintenance.

Other Information: Our engineers will be actively monitoring the systems throughout the maintenance process to ensure smooth operations.
Posted on Feb 17, 2026 - 10:06 UTC
Mar 16, 2026
[ONLY BELGIUM] Connectivity issues with Proximus Belgium
Resolved - Our devices connected to alternative networks.
Mar 16, 14:50 UTC
Update - Most CloudBoxxes switched network. We are working on a solution with our SIM provider.
Mar 16, 13:42 UTC
Update - We are currently experiencing issues with Proximus Belgium. CloudBoxxes should change network so impact should be minimal.
Mar 16, 12:10 UTC
Identified - We are currently experiencing issues with Proximus Belgium. CloudBoxxes should change network so impact should be minimal.
Mar 16, 12:10 UTC
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Mar 10, 21:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 21:00 UTC
Scheduled - We are performing scheduled maintenance on our Access Management and API Management systems to improve security and performance.

Service Impact: No impact is expected during this maintenance.

Other Information: Our engineers will be actively monitoring the systems throughout the maintenance process to ensure smooth operations.
Feb 17, 10:01 UTC
Monitoring cellular connectivity issues on some CloudBoxx 4G devices
Resolved - This incident has been resolved.
Mar 10, 19:01 UTC
Monitoring - There have been no further incidents for almost an hour. We are now setting the incident to “Monitoring” and will close it if it remains unchanged during the observation period.
Mar 10, 17:49 UTC
Identified - According to feedback from our connectivity providers, the cellular connectivity issues are currently due to ongoing maintenance at a partner, which was initially announced without any expected impact. The pattern of restrictions we see in the log files matches the way maintenance is carried out. We will check how long this maintenance is planned to last and post an update here.
Mar 10, 17:27 UTC
Investigating - We are seeing problems with some mobile connections in our graphs. This has been confirmed by the connectivity provider, who is working on a solution. We will post updates here when there is any news.
Mar 10, 16:27 UTC
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Mar 3, 21:33 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 3, 21:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 21:00 UTC
Scheduled - We are performing scheduled maintenance on our Access Management systems to improve security and performance.

Service Impact: No impact is expected during this maintenance.

Other Information: Our engineers will be actively monitoring the systems throughout the maintenance process to ensure smooth operations.
Feb 17, 09:48 UTC
Mar 2, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage