All Systems Operational

Uptime over the past 90 days. View historical uptime.
Active Directory Operational
Active Directory Integration Operational
Active Directory Integration - EU Region Operational
Admin Console Operational
Admin Console - EU Region Operational
Admin Console Operational
Agent Operational
Agent Operational
Agent - EU Region Operational
Android EMM Operational
Android EMM Operational
Android EMM - EU Region Operational
Apple MDM Operational
Apple MDM Operational
Apple MDM - EU Region Operational
Cloudflare Operational
Cloudflare Cloudflare Firewall Operational
Cloudflare CDN/Cache Operational
Commands Operational
Commands Operational
Custom API Import Operational
Custom API Import Operational
Custom API Import - EU Region Operational
Directory Insights Operational
Directory Insights Operational
Directory Insights - EU Region Operational
Federation Operational
Federation Operational
Federation - EU Region Operational
G Suite Integration Operational
G Suite Integration Operational
G Suite Integration - EU Region Operational
General Access API Operational
General Access API Operational
General Access API - EU Region Operational
Groups (user/devices) Operational
Groups (user/devices) - EU Region Operational
Groups (user/devices) Operational
JumpCloud GO Operational
JumpCloud GO Operational
JumpCloud GO - EU Region Operational
LDAP Operational
LDAP Operational
LDAP - EU Region Operational
Mobile Admin App: iOS and Android Operational
Mobile Admin App: iOS and Android Operational
Mobile Admin App: iOS and Android - EU Region Operational
Multi-Tenant Portal (MTP) Operational
Multi-Tenant Portal (MTP) Operational
Multi-Tenant Portal (MTP) - EU Region Operational
Office 365 Integration Operational
Office 365 Integration Operational
Office 365 Integration - EU Region Operational
Privileged Access Management (PAM) Operational
90 days ago
100.0 % uptime
Today
Privileged Access Management (PAM) Operational
Privileged Access Management (PAM) - EU Region Operational
90 days ago
100.0 % uptime
Today
Password Manager Operational
Password Manager Operational
Password Manager - EU Region Operational
Password Policies Operational
90 days ago
100.0 % uptime
Today
Password Policies Operational
90 days ago
100.0 % uptime
Today
Password Policies - EU Region Operational
90 days ago
100.0 % uptime
Today
Payment and Billing Operational
Payment and Billing Operational
Payment and Billing - EU Region Operational
Policy Management Operational
Policy Management Operational
Policy Management - EU Region Operational
RADIUS Operational
RADIUS Operational
RADIUS - EU Region Operational
Remote Assist Operational
Remote Assist Operational
Remote Assist - EU Region Operational
Reporting Operational
Reporting Operational
Reporting - EU Region Operational
SCIM Operational
SCIM Operational
SCIM - EU Region Operational
Security Operational
Security Notifications Operational
Security Advisories Operational
Self-Service Account Provisioning (Devices SSAP) Operational
Self-Service Account Provisioning (Devices SSAP) Operational
Software Management Operational
Software Management Operational
Software Management - EU Region Operational
SSO Operational
SSO Operational
SSO - EU Region Operational
SSO OIDC Operational
SSO OIDC Operational
SSO OIDC - EU Region Operational
Support Services Operational
Email Support Operational
Premium Phone Support Operational
Premium Chat Support Operational
jumpcloud.com/support Operational
System Insights Operational
System Insights Operational
System Insights - EU Region Operational
TOTP / MFA / JumpCloud Protect Operational
TOTP / MFA / JumpCloud Protect Operational
TOTP / MFA / JumpCloud Protect - EU Region Operational
User Console Operational
User Console Operational
User Console - EU Region Operational
User Import from CSV Operational
User Import from CSV Operational
User Import from CSV - EU Region Operational
Windows MDM Operational
Windows MDM Operational
Windows MDM - EU Region Operational
Workday Import Operational
Workday Import Operational
Workday Import - EU Region Operational
www.jumpcloud.com Operational
www.jumpcloud.com Operational
www.jumpcloud.com - EU Region Operational
JumpCloud University Operational
JumpCloud University Operational
JumpCloud University - EU Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 17, 2026

No incidents reported today.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026
Maintenance for JumpCloud's RADIUS Database
Completed - The scheduled maintenance has been completed.
Mar 14, 02:02 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 01:47 MDT
Scheduled - We will be performing urgent maintenance on JumpCloud RADIUS service on March 14th, 2026, from 07:45 - 08:00 UTC / 01:15 - 01:30 IST. During this window, the RADIUS service may be temporarily unavailable and users may encounter intermittent authentication failures or delays. Changes to the RADIUS service may experience propagation delays of up to 2 hours. Please accept our apologies for the short notice, we appreciate your patience as we work to enhance our platform. For assistance, please reach out to JumpCloud Support.
Mar 14, 01:46 MDT
Maintenance for JumpCloud's RADIUS Database
Completed - The scheduled maintenance has been completed.
Mar 14, 01:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 00:30 MDT
Scheduled - We will be performing urgent maintenance on JumpCloud RADIUS service on March 14th, 2026, from 06:30 - 07:00 UTC / 12:00 - 12:30 IST. During this window, the RADIUS service may be temporarily unavailable and users may encounter intermittent authentication failures or delays. Changes to the RADIUS service may experience propagation delays of up to 2 hours. Please accept our apologies for the short notice, we appreciate your patience as we work to enhance our platform. For assistance, please reach out to JumpCloud Support.
Mar 11, 15:15 MDT
Mar 13, 2026

No incidents reported.

Mar 12, 2026
Increased error rates with JumpCloud Agent backend.
Resolved - This incident has been resolved.
Mar 12, 15:48 MDT
Monitoring - Agent traffic is reaching normal levels, and the majority of customers are seeing full service restoration. Our engineering teams continue to actively monitor backend stability and traffic patterns. We expect to move to 'Resolved' status shortly as final systems stabilize.
Mar 12, 15:08 MDT
Identified - The issue has been identified and we have implemented a fix. We are starting to see some recovery with many agents checking in. We will update as our agent traffic normalizes.
Mar 12, 14:26 MDT
Update - We are continuing to investigate an issue with delays in syncing user, commands, and policy information with the JumpCloud Devices Agent backend service. Local Agent / Device logins without MFA or leveraging TOTP are operating as expected.
Mar 12, 13:24 MDT
Update - We are continuing to investigate an issue with delays in syncing user, commands, and policy information with the JumpCloud Devices Agent backend service. Local Agent / Device logins without MFA or leveraging TOTP are operating as expected.
Mar 12, 12:08 MDT
Investigating - We are currently investigating an issue with delays in syncing user, commands, and policy information with the JumpCloud Devices Agent backend service. We are investigating the cause of the issues currently, and will provide an update within one hour. Agent / Device logins are operating as expected.
Mar 12, 10:54 MDT
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
Maintenance for User Management Service
Completed - The scheduled maintenance has been completed.
Mar 7, 04:13 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 02:00 MST
Scheduled - We will be performing maintenance on our User Management Service on Saturday, March 7, 2026, from 09:00 to 09:30 UTC (2:00 AM – 2:30 AM MST).

During this window, users may experience delays or temporary interruptions when logging into the JumpCloud Admin Portal, User Portal, or associated resources. Additionally, updates to user profiles and account changes may be delayed until the maintenance is complete.

We appreciate your patience as we work to enhance our platform's reliability. For assistance, please reach out to JumpCloud Support.
Feb 26, 15:29 MST
Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

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