All Systems Operational

Uptime over the past 90 days. View historical uptime.
Product API Operational
90 days ago
100.0 % uptime
Today
Family Portal Operational
90 days ago
99.83 % uptime
Today
Compliance Studio Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 19, 2026

No incidents reported today.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026
Family Connect and verifications are degraded
Resolved - This incident has been resolved.
Mar 8, 06:46 UTC
Identified - We have identified and cordoned the website traffic that was causing issues. Most customers should be healthy.
Mar 8, 03:41 UTC
Investigating - The Family Connect site and age verifications are down for some customers. We are investigating the issue.
Mar 8, 02:48 UTC
Mar 7, 2026
Family Connect and verifications are unavailable
Resolved - This incident has been resolved.
Mar 7, 05:49 UTC
Update - Family Connect and Verifications continue to appear healthy. We continue to monitor the system.
Mar 7, 04:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 7, 04:08 UTC
Investigating - The Family Connect site and age verifications are current unavailable. We are investigating the issue.
Mar 7, 03:23 UTC
Mar 6, 2026
Family Connect and verifications are unavailable
Resolved - This incident has been resolved.
Mar 6, 05:12 UTC
Monitoring - A fix has been implemented, and we're seeing verifications working again, and Family Connect is available. We're continuing to monitor.
Mar 6, 04:17 UTC
Identified - We've identified an issue with memory usage on our servers, and are working on a fix.
Mar 6, 03:30 UTC
Investigating - The Family Connect site and age verifications are current unavailable. We are investigating the issue.
Mar 6, 02:56 UTC
Mar 5, 2026

No incidents reported.

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