Mews Status

All Systems Operational

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Having trouble? Troubleshoot performance issues, check historical uptimes at uptime.mews.com.

In case of an emergency or system outage, Mews recommends scheduling report exports to ensure smooth operations in your property. Check the emergency report documentation for more information.

Mews Operations Operational

Mews Guest Experience Operational

Mews Business Intelligence Operational

Mews Payments Operational

Mews Open API Operational

Mews Marketplace Operational

Mews Events Operational

Mews POS Operational

Mews RMS (Atomize) Operational

Support Service Operational

Support Chat Service Operational

Support Inbound Calls Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 21, 2026

No incidents reported today.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

Data Processing Delays - MewsBi Affected

Resolved - All data in mews BI was refreshed.
Mar 19, 12:09 CET

Monitoring - Our data processing infrastructure is running behind which is causing data delays in Mews BI. No data has been lost . Data is expected to be refreshed in 1 hour
Mar 19, 10:09 CET

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

POS App version 4.4.9 crashing

Resolved - Downgrade the version to 4.4.8 if you have received a new version by uninstalling and installing through store.
Mar 13, 12:43 CET

Identified - Version 4.4.9 was published yesterday.
Clients have reported failures (crashes) while opening an order for a table.

We have halted the rollout to prevent new issues.
Downgrade the version if you have received a new version by uninstalling and installing through store.
Mar 13, 10:38 CET

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

Data Processing Delays - Mews BI Affected

Resolved - We confirmed the Mews BI data is being refreshed as expected.
Mar 10, 17:22 CET

Monitoring - The data was just refreshed. We're monitoring the data pipeline performance.
Mar 10, 13:33 CET

Update - The data is still being processed. We expect the data to be refreshed less than 20 minutes.
Mar 10, 13:26 CET

Identified - Our data processing infrastructure is running behind which is causing lagged data in Mews BI. No data has been lost and the system should be caught up in 1 hour.
Mar 10, 12:14 CET

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.