Resolved -
The backlog has returned to normal levels, and turnaround time (TAT) has been steadily improving. We continue to actively monitor TAT and overall system health.
Mar 17, 17:17 EDT
Monitoring -
We are continuing to clear the backlog and are actively monitoring the situation.
Mar 17, 15:44 EDT
Investigating -
Some customers are experiencing a delay in our document processing services. As a result, you may notice an increase in turnaround time (TAT). Our team is actively working through our backlogs, and we’ll keep you updated as we make progress.
Mar 17, 13:30 EDT