All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
End to End Calling Operational
90 days ago
99.86 % uptime
Today
Web Call Operational
90 days ago
99.87 % uptime
Today
Phone Call Operational
90 days ago
99.85 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
SMS chat Operational
90 days ago
100.0 % uptime
Today
API chat Operational
90 days ago
100.0 % uptime
Today
Features Operational
90 days ago
99.95 % uptime
Today
Alerting Operational
90 days ago
100.0 % uptime
Today
Agent Testing Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Batch Call Operational
90 days ago
99.79 % uptime
Today
QA Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Elevenlabs TTS Error Rate
Fetching
Cartesia TTS Error Rate
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Minimax TTS Error Rate
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Openai TTS Error Rate
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GPT 4.1 LLM Error Rate
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GPT 4.1 Fast Tier LLM Error Rate
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Claude 4.5 Sonnet LLM Error Rate
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Mar 19, 2026

No incidents reported today.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026
Batch calls not sent
Resolved - This incident has been resolved.
Mar 16, 12:21 PDT
Monitoring - A fix is being deployed and we are monitoring to ensure recovery. As a side effect, batch calls that were missed are being marked as "sent".
Mar 16, 12:14 PDT
Investigating - Starting ~13:32 UTC (8:32 AM PT), batch calls were not being sent due to an internal issue that was triggered in our system. We've identified the root cause and are actively working on a fix.
Mar 16, 11:41 PDT
Mar 15, 2026
Custom LLM calls failing to start
Resolved - This incident has been resolved.
Mar 15, 21:54 PDT
Identified - 19:38 PST: custom LLM calls started failing to start due to a bad release. Other types of calls are not impacted.
21:35 PST: a fix is being rolled out, we are keep monitoring the issue.
Mar 15, 21:39 PDT
Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

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