Active Incident

Updated a few seconds ago

2

Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow PC

Dunkerque (FRDUN02)

Operational

Dunkerque OS (FRDUN02-OS)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Operational

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Web

Authentification

Operational

Shop

Operational

Account

Operational

Landing

Operational

Shadow in Browser

Operational

Shadow Drive

Drive

Operational

Network incidentOperational

Incident Status

Operational

Components

Shadow PC

Locations

Portland (USPOR01)


March 13, 2026 9:23AM CET
March 13, 2026 8:23AM UTC
INVESTIGATING

We experienced a intermittent issue with our access to Internet affecting most users in the USPOR01. We are in contact with our provider to determine the estimated time of recovery.

March 13, 2026 9:46AM CET
March 13, 2026 8:46AM UTC
MONITORING

Situation seems stable for now. We are keeping it under monitoring to make sure the situation remains stable.
[FRSBG01] - Shadow UnavailableOperational

Incident Status

Operational

Components

Shadow PC

Locations

Strasbourg (FRSBG01)


March 4, 2026 10:45AM CET
March 4, 2026 9:45AM UTC
IDENTIFIED

We've identified a faulty server hosting data of some users, preventing access to their Shadow PC. We're working to bring it back as soon as possible. We apologize for the inconvenience this is causing.

March 4, 2026 10:55AM CET
March 4, 2026 9:55AM UTC
MONITORING

Cluster is back in production and service is reenable for impacted users. We're monitoring the situation for the next hours.

External Services

Cloudflare

Stripe

Zendesk

Locations