Siteimprove Status

All Systems Operational

Platform Operational

API / Integrations Operational

Support Services Operational

Products Operational

Accessibility Operational

Account Settings Operational

Ads Operational

Analytics / Usability Operational

Brand Consistency Operational

Crawler Operational

Data Privacy Operational

Performance Operational

Policy Operational

Quality Assurance Operational

SEO Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 17, 2026

No incidents reported today.

Mar 16, 2026

Degraded Performance and Login Issues

Resolved - The issue affecting logins and various modules throughout the Siteimprove platform is all sorted.

We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center ("?" button) located at the top right-hand-side of the Siteimprove platform.
Mar 16, 16:37 UTC

Monitoring - Our Development Team has implemented a fix for the bug that's causing the following issues:

- Errors when logging into the Siteimprove platform.
- Error messages when navigating to different modules and services across the Siteimprove platform.
- Users not seeing full access to sites and groups.

Users should now be able to log into the Siteimprove platform and have full access to its modules and services.
Mar 16, 15:27 UTC

Identified - We’ve found the issue and we’re working on a fix. Thanks for your patience!

We’ll have an update at the top of the hour.
Mar 16, 14:39 UTC

Investigating - Our Development Team is investigating an issue that's preventing a small group of customers from logging in as well as seeing various error messages when attempting to navigate to modules across the Siteimprove platform.
Mar 16, 14:26 UTC

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

Degraded Performance - Crawler

Postmortem - Read details
Mar 11, 13:48 UTC

Resolved - This incident has been resolved.
Mar 10, 10:16 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 09:17 UTC

Update - We’re continuing to investigate an issue affecting crawl processing, which has resulted in delays to crawl starts and completions for some customers. We’ve made steady progress and have started to see some previously affected sites queue, process, and finish scanning successfully, with conditions beginning to stabilize. However, we’re still working on a longer-term fix to ensure all affected sites are queueing and processing correctly. We’re actively monitoring performance and making adjustments as needed.

Thank you for your patience as we work to restore normal operations.
Mar 6, 13:54 UTC

Update - We’re continuing to investigate an issue where temporary outages led to queue build-ups due to resource constraints. We’re actively working to restore normal operations and clear the backlog.
Mar 5, 12:06 UTC

Update - We’re continuing to investigate the cause of the backlog.
To restore processing times, we’ve taken steps to reduce incoming workload and increase capacity to process the existing queue.
As a result, some ongoing crawls may run more slowly than usual while we work through the backlog.
We’re actively monitoring performance and making adjustments as needed to keep recovery moving in the right direction.
Mar 4, 12:09 UTC

Investigating - We’re investigating an issue impacting crawl processing and ingestion, which may result in delayed crawl starts and delayed crawl completions for a subset of customers. You may also see unusual crawl status updates in crawl history while processing catches up.
Mar 3, 12:46 UTC

Mar 9, 2026

Mar 8, 2026

No incidents reported.

Mar 7, 2026

Scheduled Database Maintenance

Completed - The scheduled maintenance has been completed.
Mar 7, 06:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 05:45 UTC

Scheduled - We will be executing scheduled database maintenance during this time period. During the window there will be periods of time where platform functionality will be unavailable for a subset of users. Users should plan to log out and continue work after the maintenance has been completed to avoid disruption. Status updates will be posted to this page when maintenance starts and ends.
Feb 24, 15:39 UTC

Mar 6, 2026

Mar 5, 2026

Mar 4, 2026

Mar 3, 2026