All Systems Operational

Infrastructure Operational
Network Operational
Partner API Operational
User API Operational
Transaction API Operational
Credit Check Services Operational
MitID Operational
Bank Integrations Operational
Budget API Operational
Identify Services Operational
Subscription Overview Operational
Contract Overview for Relatives Operational
Cancel Services Operational
Automated Cancellations Operational
Guided Cancellations Operational
Pause Subscriptions Operational
Predict Services Operational
Balance Forecasting Operational
Other Services Operational
Partner Portal Operational
Subaio Jira Support Portal Operational
Test Environments Operational
QA Environment Operational
Integration Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Scheduled] Upcoming release deployment Mar 26, 2026 09:00-12:00 CET

Please be advised

On Thursday, 26/03/2926 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 127.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio

Posted on Feb 02, 2026 - 14:15 CET

[Scheduled maintenance] PSD2 provider Spar Nord bank will be made unavailable between 01 April - 08 April due to the upcoming Nykredit/Spar Nord merger Apr 1, 2026 18:00 - Apr 9, 2026 18:00 CEST

Please be advised.

PSD2 provider Spar Nord Bank will be made unavailable between 01. April - 08. April 2026, due to the upcoming Nykredit/Spar Nord merger.

This means that Subaio Credit Check customers won't be able to see nor log into Spar Nord bank (to fetch transactions) when using the Credit Check application flow in this period.

BEC does not yet know the exact time when migrated Spar Nord accounts will become available again in the Nykredit environment. We'll update this description with an exact time when we learn more.

Key timeline:
- Subaio will remove Spar Nord from the PSD2 bank selector 01. April, 18:00.
- Spar Nord bank will be unavailable in the PSD2 bank selector between 01. April, 18:00 - 08. April, unknown time.
- When the migration is complete, Spar Nord bank will remain unavailable from the PSD2 bank selector, while Nykredit will now be displayed with a new bank name: "Nykredit Bank / Spar Nord" as well as a new dual brand logo.


Best regards,
Subaio

Posted on Mar 18, 2026 - 09:19 CET

[Scheduled maintenance] Routine patching of Subaio QA server Apr 8, 2026 23:00 - Apr 9, 2026 02:00 CEST

Please be advised.

On Wednesday, 08/04/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.


Best regards
Subaio

Posted on Feb 02, 2026 - 14:03 CET

[Scheduled maintenance] Routine patching of Subaio Integration servers Apr 9, 2026 04:00-05:00 CEST

Please be advised.

On Thursday, 09/04/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.

Posted on Feb 02, 2026 - 13:53 CET

[Scheduled] Upcoming release deployment Apr 9, 2026 09:00-12:00 CEST

Please be advised

On Thursday, 09/04/2026 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 128.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio

Posted on Feb 02, 2026 - 14:16 CET

[Scheduled maintenance] Patch management of Subaio production servers Apr 14, 2026 03:00-04:30 CEST

Please be advised.

On Tuesday, 14/04/2026, between 03:00 and 04:30, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio

Posted on Feb 02, 2026 - 13:56 CET

[Scheduled maintenance] Routine security patching of production servers Apr 21, 2026 03:00-06:00 CEST

Please be advised.

On Tuesday, 21/04/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.

Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio

Posted on Feb 02, 2026 - 14:10 CET

[Scheduled] Upcoming release deployment Apr 23, 2026 09:00-12:00 CEST

Please be advised

On Thursday, 23/04/2026 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 129.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio

Posted on Feb 02, 2026 - 14:17 CET
Mar 20, 2026

No incidents reported today.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026
Completed - The scheduled maintenance has been completed.
Mar 17, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 03:00 CET
Scheduled - Please be advised.

On Tuesday, 17/03/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.

Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio

Feb 2, 14:06 CET
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Completed - The scheduled maintenance has been completed.
Mar 12, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 09:00 CET
Scheduled - Please be advised

On Thursday, 12/03/2026 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 126.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio

Feb 2, 14:14 CET
Completed - The scheduled maintenance has been completed.
Mar 12, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 04:00 CET
Scheduled - Please be advised.

On Thursday, 12/03/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.

Feb 2, 13:52 CET
Completed - The scheduled maintenance has been completed.
Mar 12, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 23:00 CET
Scheduled - Please be advised.

On Wednesday, 11/03/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.


Best regards
Subaio

Feb 2, 14:02 CET
Mar 11, 2026
Mar 10, 2026
Completed - The scheduled maintenance has been completed.
Mar 10, 04:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 03:00 CET
Scheduled - Please be advised.

On Tuesday, 10/03/2026, between 03:00 and 04:30, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio

Feb 2, 13:56 CET
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.