Hootsuite Inc.
Update - A full re-translation is currently underway to restore all articles. We appreciate your patience and will share updates here as content returns online.
Jan 20, 2026 - 12:17 PST
Identified - Hey there. We are currently experiencing an issue where the Japanese-translated content in the Talkwalker Help Center is unavailable following a recent migration. Our team has identified the root cause and a full re-translation plan is in progress to restore the content as quickly as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.
Nov 20, 2025 - 13:51 PST

About This Site

Welcome to our Status Center, your go-to resource for real-time updates and insights into our platform's performance. Bookmark this page for instant access to the latest system status information whenever you need it. While we aim to provide prompt updates, please note that incident reports may experience a brief delay as we thoroughly investigate and verify details to ensure accuracy.

Hootsuite Web Application Operational
Hootsuite Mobile Application Operational
Sparkcentral Web Application Operational
Talkwalker Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 21, 2026

No incidents reported today.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026
Resolved - After reviewing our logs, we can confirm that success rates have returned to normal levels. The issue affecting Bluesky connections has been resolved, and users should now be able to add or reconnect Bluesky accounts via Hootsuite without encountering errors.

Thank you for your patience and understanding throughout this incident.

Mar 18, 08:12 PDT
Investigating - Hello,

We are currently investigating an issue concerning Bluesky connections. Users may experience a generic "500" error when attempting to add or reconnect Bluesky accounts via Hootsuite.

Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible, and we'll continue to provide further updates as they become available.

We apologize for this inconvenience. Your kind patience and understanding are highly appreciated.

Mar 18, 07:12 PDT
Resolved - We're pleased to inform you that the issue affecting Facebook Marketing Campaign data acquisition in Analytics has been successfully resolved. Meta has confirmed that a fix has been rolled out on their end, and our development team has verified that data is now being ingested as expected.

Thank you for your patience and understanding throughout this incident.

Mar 18, 00:29 PDT
Identified - Hi there! We are investigating missing data for Facebook Marketing Campaigns starting March 1st. We have escalated this to Meta and are working closely with them to identify a path to resolution as soon as possible.
We sincerely apologize for the disruption to your workflow.

Mar 13, 03:37 PDT
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
Mar 12, 2026
Resolved - We can confirm that the issues when publishing video content to Facebook have been resolved and are now functioning as normal. Any posts that may have failed during this time can now be rescheduled.

We appreciate your patience and understanding.

Mar 12, 20:48 PDT
Update - We are seeing a reduction in errors regarding video publishing for Facebook. We continue to monitor the situation.

We sincerely apologize for the disruption to your workflow.

Mar 12, 19:41 PDT
Monitoring - We have identified the cause of the video publishing issues. This disruption is due to a technical issue on Meta’s side affecting video processing across their platform.

Because the root cause lies within Meta’s infrastructure, our team is currently monitoring their progress toward a resolution. We will provide another update as soon as we receive confirmation from Meta that their services are recovering.

Thank you for your continued patience.

Mar 12, 09:06 PDT
Identified - We are currently investigating issues impacting the ability to publish videos to Facebook.
Users may experience errors or failed uploads when attempting to post video content to Facebook pages. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible
We sincerely apologize for the disruption to your workflow.

Mar 12, 08:29 PDT
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026
Resolved - Hey There,

We recently experienced a brief service disruption affecting Inbox 2.0 and Analytics. This occurred between 12:53pm and 1:23pm PST. While analytics data affected by this disruption has been restored, you may encounter some missing inbound content within Inbox 2.0 during this time.

As of 1:23pm PST, all services are functioning as expected.

Thanks for your patience and understanding while our team sorted this out

Mar 9, 13:30 PDT
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.