This page provides information on the status of Tekion’s products and services. Here, you’ll find updates on system performance, scheduled maintenance, and any service interruptions—planned or unplanned.
Resolved -
This issue has been resolved, and eContracting contracts are now sending successfully to RouteOne.
If you experienced failed or delayed submissions during the incident window, please retry sending the contract. If you continue to see issues, reach out to Tekion Support team.
Thank you for your patience and cooperation.
Mar 16, 15:32 UTC
Investigating -
We are aware of an issue impacting eContracting that is preventing contracts from being successfully sent to RouteOne. Our team has identified the problem and is actively working to resolve it as quickly as possible. In the meantime, contract submissions to RouteOne may fail or be delayed. We will provide another update within the next hour, or sooner if we have additional information to share.
Resolved -
The Tekion CRM Lead activity delays Issue has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.
Mar 4, 17:10 UTC
Identified -
We are currently experiencing delays with lead activities. Engineering has identified the issue and is taking steps to resolve right now. We appreciate your patience and understanding. We will provide an update within the next hour.
Mar 4, 15:56 UTC