Text Services status https://status.text.com/ Text Services status page updates Tue, 17 Mar 2026 04:46:20 GMT https://validator.w3.org/feed/docs/rss2.html incident.io <![CDATA[Maintenance: Scheduled maintenance]]> https://status.text.com//incidents/01KJVYZ6NYGHBQB4WVVSB53ZJ5 https://status.text.com//incidents/01KJVYZ6NYGHBQB4WVVSB53ZJ5 Sat, 14 Mar 2026 07:30:00 GMT Status: Complete

Maintenance has completed

Affected components
  • Text App (Under maintenance)
]]>
Status: Complete

Maintenance has completed

Affected components
  • Text App (Under maintenance)
]]>
<![CDATA[Text - outage]]> https://status.text.com//incidents/01KJ9HG85Z6C02FPZ7N4WPXKK5 https://status.text.com//incidents/01KJ9HG85Z6C02FPZ7N4WPXKK5 Thu, 26 Feb 2026 10:22:29 GMT Status: Resolved

A fix has been implemented, and we see that our assets are becoming available and report a healthy status. We’ve been monitoring the situation, and will continue checks

Affected components
  • API (Operational)
  • Text App (Operational)
  • Chat Widget (Operational)
  • Support on text.com (Operational)
  • Subprocessors' service (Operational)
]]>
Status: Resolved

A fix has been implemented, and we see that our assets are becoming available and report a healthy status. We’ve been monitoring the situation, and will continue checks

Affected components
  • API (Operational)
  • Text App (Operational)
  • Chat Widget (Operational)
  • Support on text.com (Operational)
  • Subprocessors' service (Operational)
]]>
<![CDATA[Messages sent via the chat widget are delayed]]> https://status.text.com//incidents/01KJ0QHE0HAMJND8V61WTKXZF1 https://status.text.com//incidents/01KJ0QHE0HAMJND8V61WTKXZF1 Sat, 21 Feb 2026 18:57:43 GMT Status: Resolved

The incident has been resolved and services are now operating as expected. We will continue to monitor the situation, but no further impact is anticipated.

Affected components
  • Chat Widget (Operational)
  • Support on text.com (Operational)
]]>
Status: Resolved

The incident has been resolved and services are now operating as expected. We will continue to monitor the situation, but no further impact is anticipated.

Affected components
  • Chat Widget (Operational)
  • Support on text.com (Operational)
]]>
<![CDATA[Messages sent in the chat widget may be delayed]]> https://status.text.com//incidents/01KH487566VYJHNPFZ62TJH49R https://status.text.com//incidents/01KH487566VYJHNPFZ62TJH49R Tue, 10 Feb 2026 18:10:44 GMT Status: Resolved

This incident has been resolved and services are operating normally. Thank you for your patience.

Affected components
  • Chat Widget (Operational)
  • Support on text.com (Operational)
]]>
Status: Resolved

This incident has been resolved and services are operating normally. Thank you for your patience.

Affected components
  • Chat Widget (Operational)
  • Support on text.com (Operational)
]]>
<![CDATA[Maintenance: Scheduled Maintenance]]> https://status.text.com//incidents/01KGFEZQG8SXXWTWY1JMHF12G3 https://status.text.com//incidents/01KGFEZQG8SXXWTWY1JMHF12G3 Sat, 07 Feb 2026 07:30:00 GMT Status: Complete

Maintenance has completed

Affected components
  • Text App (Under maintenance)
]]>
Status: Complete

Maintenance has completed

Affected components
  • Text App (Under maintenance)
]]>
<![CDATA[Text App connectivity issues]]> https://status.text.com//incidents/01KG21ET4NESHN1G2SAW831GNP https://status.text.com//incidents/01KG21ET4NESHN1G2SAW831GNP Wed, 28 Jan 2026 10:37:57 GMT Status: Resolved

This incident has been resolved and services are operating normally. Thank you for your patience. If you continue to experience issues, please contact support. We’ll share follow-up details in our post-incident review.

Affected components
  • API (Operational)
  • Text App (Operational)
]]>
Status: Resolved

This incident has been resolved and services are operating normally. Thank you for your patience. If you continue to experience issues, please contact support. We’ll share follow-up details in our post-incident review.

Affected components
  • API (Operational)
  • Text App (Operational)
]]>
<![CDATA[Maintenance: Scheduled maintenance]]> https://status.text.com//incidents/01KF3D84M30WN1WWACR19RD89N https://status.text.com//incidents/01KF3D84M30WN1WWACR19RD89N Sat, 24 Jan 2026 08:00:00 GMT Status: Complete

Maintenance has completed

Affected components
  • Chat Widget (Under maintenance)
  • Support on text.com (Under maintenance)
  • Tickets (Under maintenance)
  • Integrations (Under maintenance)
  • AI Agents (Under maintenance)
  • API (Under maintenance)
  • Text App (Under maintenance)
]]>
Status: Complete

Maintenance has completed

Affected components
  • Chat Widget (Under maintenance)
  • Support on text.com (Under maintenance)
  • Tickets (Under maintenance)
  • Integrations (Under maintenance)
  • AI Agents (Under maintenance)
  • API (Under maintenance)
  • Text App (Under maintenance)
]]>
<![CDATA[Performance degradation of our services]]> https://status.text.com//incidents/01KFEVQ1HFPGWMNXDS4RMBY3X2 https://status.text.com//incidents/01KFEVQ1HFPGWMNXDS4RMBY3X2 Wed, 21 Jan 2026 01:42:23 GMT Status: Resolved

We see that the issue within our cloud provider’s infrastructure has been mitigated, and we can confirm that the infrastructure is healthy, and we are not seeing further errors. Throughout the degradation, our platform was able to maintain service continuity. We appreciate your patience and understanding while we coordinated our efforts with the cloud provider’s engineers to address the issue.

Affected components
  • API (Operational)
  • Text App (Operational)
  • Subprocessors' service (Operational)
]]>
Status: Resolved

We see that the issue within our cloud provider’s infrastructure has been mitigated, and we can confirm that the infrastructure is healthy, and we are not seeing further errors. Throughout the degradation, our platform was able to maintain service continuity. We appreciate your patience and understanding while we coordinated our efforts with the cloud provider’s engineers to address the issue.

Affected components
  • API (Operational)
  • Text App (Operational)
  • Subprocessors' service (Operational)
]]>
<![CDATA[Performance degradation of our services]]> https://status.text.com//incidents/01KFE3JMY6WVKCZ45VFP66NE0T https://status.text.com//incidents/01KFE3JMY6WVKCZ45VFP66NE0T Tue, 20 Jan 2026 20:36:54 GMT Status: Resolved

The issue within our cloud provider’s infrastructure has been mitigated, and we can confirm that all affected resources have been fully restored. Our platform has remained available throughout, thanks to built-in redundancy and failover across multiple locations. While parts of the underlying infrastructure were experiencing problems, we continued to serve traffic and deliver the service without a full outage. Thank you for your patience and understanding while we coordinated our efforts with cloud provider’s engineers to address the issue.

Affected components
  • Text App (Operational)
  • Subprocessors' service (Operational)
  • API (Operational)
]]>
Status: Resolved

The issue within our cloud provider’s infrastructure has been mitigated, and we can confirm that all affected resources have been fully restored. Our platform has remained available throughout, thanks to built-in redundancy and failover across multiple locations. While parts of the underlying infrastructure were experiencing problems, we continued to serve traffic and deliver the service without a full outage. Thank you for your patience and understanding while we coordinated our efforts with cloud provider’s engineers to address the issue.

Affected components
  • Text App (Operational)
  • Subprocessors' service (Operational)
  • API (Operational)
]]>
<![CDATA[Issue with accessing the app via the home page ]]> https://status.text.com//incidents/01KF0R4QBXBKY9DXD8QKRDD346 https://status.text.com//incidents/01KF0R4QBXBKY9DXD8QKRDD346 Thu, 15 Jan 2026 12:25:07 GMT Status: Resolved

This incident has been resolved and services are operating normally.

Affected components
  • Text App (Operational)
]]>
Status: Resolved

This incident has been resolved and services are operating normally.

Affected components
  • Text App (Operational)
]]>