Typeform Status - Incident History

Typeform Builder - Can't create or edit typeforms

2026-01-20T16:07:59+01:00

Jan 20, 16:07 CET
Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. The incident occurred today between 2:46 PM and 3:44 PM GMT+1.

We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Jan 20, 15:57 CET
Identified - We have identified errors impacting the Typeform builder. Users creating or editing typeforms may be impacted. We are working on resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 922309

Scheduled maintenance - Subscriptions

2026-01-13T08:30:21+01:00

Jan 13, 08:30 CET
Completed - The scheduled maintenance has been completed.

Jan 13, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 8, 11:00 CET
Scheduled - On Tuesday, 13 January, at 06:00 CET, we’ll be performing scheduled maintenance to improve our Subscriptions service. The maintenance will last approximately 2 hours and 30 minutes.

During the change window, the following services will be affected, and users may experience errors with the following actions/views:

* Creating/upgrading subscriptions
* Editing payment information
* Some delays in the data shown in the plan & billing section

However, viewing subscription, invoices, and payment information should remain unaffected.

If you encounter errors, latency, or any impact related to the Subscriptions service, after the change window, please reach out to us at https://www.typeform.com/help/contact/.

We'll be closely monitoring our systems and will provide updates here if necessary.

Typeform Renderer - Intermitent submission errors

2025-11-14T17:09:26+01:00

Nov 14, 17:09 CET
Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Nov 14, 16:57 CET
Identified - An error has been identified that impacts form submissions.

U.S. respondents may experience an error message when attempting to complete and submit a form. We are working on a resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 909985 | INC-121

Typeform Platform - Unavailable for all users

2025-10-20T12:01:25+02:00

Oct 20, 12:01 CEST
Resolved - At 09:00 CET, our service experienced an unexpected outage due to an issue with AWS. We understand how much you rely on our service, and we sincerely apologize for any disruption this may have caused.

Our team actively worked with AWS to investigate the root cause and ensure that measures were put in place to prevent similar issues in the future.

The core issue was fixed by 10:35 AM UTC on October 20th, with most services recovering shortly after. Some residual impacts took a few more hours to resolve completely, and the final remaining issue, where the summary page was not updating with new responses, was fully resolved as of October 23rd, around 12:30 PM UTC.

Thank you for your patience during the incident. Your continued support means a lot to us, and we remain committed to providing you with a reliable service.

REF: ZD 902803 | INC-119

Typeform Builder - Degraded - Users are unable to set up questions settings

2025-09-18T15:12:17+02:00

Sep 18, 15:12 CEST
Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Sep 18, 14:38 CEST
Identified - We have identified errors impacting our builder. Users are unable to set up questions settings. We are working on resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 895783 | INC-116

Typeform Renderer - Degraded - Intermittent Upstream Error

2025-09-10T14:09:45+02:00

Sep 10, 14:09 CEST
Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Sep 10, 13:51 CEST
Update - We are continuing to work on a fix for this issue.

Sep 10, 13:49 CEST
Identified - We have identified intermittent issues impacting our rendered forms. Users accessing a live typeform may be impacted. We are working on resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 893922 | INC-115

Scheduled Maintenance - Integration Database

2025-09-02T10:00:21+02:00

Sep 2, 10:00 CEST
Completed - The scheduled maintenance has been completed.

Sep 2, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 26, 20:35 CEST
Scheduled - On September 2nd at 06:00 CEST, we'll be performing a scheduled maintenance to improve the integration database for our Google Sheets and Airtable integrations, which will last about two hours.

During the maintenance window, integration users may be affected, as they won’t be able to add or edit these integrations in their forms. Submissions will pause briefly, and users may experience delays until the update is complete.

We will be closely monitoring our systems and will share further updates here when the change starts. Should you have any questions, please feel free to reach out at https://www.typeform.com/help/contact/

Typeform Builder- Can't edit forms

2025-07-28T11:17:45+02:00

Jul 28, 11:17 CEST
Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Jul 28, 10:55 CEST
Identified - We have identified an issue impacting our builder. Users editing their form may be impacted. We are working on resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD-883763 | INC-110

Typeform Renderer - Degraded - Intermittent Upstream Error

2025-07-17T18:15:12+02:00

Jul 17, 18:15 CEST
Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Jul 17, 17:55 CEST
Identified - We have identified intermittent issues impacting our rendered forms. Users accessing a live typeform may be impacted. We are working on resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 881400 | INC-109

Typeform Admin - Unavailable - Users are Unable to Log in to Typeform

2025-06-12T10:20:37+02:00

Jun 12, 10:20 CEST
Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Jun 12, 10:14 CEST
Identified - We have identified an interruption impacting Admin. Users logging in to Typeform may be impacted. We are working on a resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 871634 | INC-106

Typeform.com - unavailable.

2025-06-03T20:22:01+02:00

Jun 3, 20:22 CEST
Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Jun 3, 19:15 CEST
Monitoring - A fix has been implemented and we are monitoring the results.

Jun 3, 18:33 CEST
Update - We are working on resolving a traffic interruption impacting our public pages, including typeform.com, with high priority. This does not affect the submissions of forms. Users can access their account using https://admin.typeform.com/

We are sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

Jun 3, 17:58 CEST
Identified - We have identified a traffic interruption impacting our public pages. Users trying to access Typeform.com and other public pages might see an error message. We are working on resolution with high priority.

Users can access their forms via https://admin.typeform.com/

And respondents submitting forms are not affected.

Next update in ~30 minutes or as soon as it's available.

Typeform Renderer - Loading forms delay

2025-05-30T18:22:19+02:00

May 30, 18:22 CEST
Resolved - We are glad to inform you that the incident is resolved.

Thanks for your understanding & sorry for any inconvenience this has caused.

REF: ZD 868409 | INC-104

May 30, 17:52 CEST
Monitoring - We are glad to inform you that the fix has been implemented and the incident is resolved.

We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

REF: ZD 868409 | TYP-25860

May 30, 17:34 CEST
Identified - We have identified issues impacting our renderer. Users attempting to view forms may be impacted. We are working on resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 868409 | TYP-25860

Scheduled maintenance - Responses

2025-05-02T22:00:21+02:00

May 2, 22:00 CEST
Completed - The scheduled maintenance has been completed.

May 2, 13:55 CEST
Update - We’re currently progressing according to plan, albeit at a slower pace than anticipated. In light of this, we’ve decided to extend the maintenance window.

May 2, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 2, 12:32 CEST
Scheduled - On Friday 02.05 at 13:00 CET, we'll be performing a scheduled maintenance to improve our Responses services which will last about 1 hour.

During the change window, we don't expect users to be affected but you may temporarily and intermittently see a blank page in the response tab.

Should you see some errors, latency or impact of any kind regarding the response tab after the change window, feel free to reach out to us at https://www.typeform.com/help/contact/

We will also be closely monitoring our systems and share further updates here if/when needed.

Typeform OAuth Service degraded - Login with Microsoft Social login

2025-04-21T12:59:00+02:00

Apr 21, 12:59 CEST
Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Apr 21, 12:30 CEST
Identified - We have identified errors impacting our OAuth/Login services. Users trying to log in using Microsoft Social Login are impacted.

Login with email/password, SSO or Google Social Login is not impacted.

We are working on a resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 857049 | INC-95

Scheduled maintenance - Responses

2025-04-14T10:00:21+02:00

Apr 14, 10:00 CEST
Completed - The scheduled maintenance has been completed.

Apr 14, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Apr 8, 18:51 CEST
Scheduled - On Monday 14th April at 09:00 CET, we'll be performing a scheduled maintenance to improve our Responses services which will last about 1 hour.

During the change window, we don't expect users to be affected. However, should you see any errors, latency, or impact of any kind regarding the summary page, results reports or files uploads and downloads, feel free to reach out to us at https://www.typeform.com/help/contact/

We will also be closely monitoring our systems and share further updates here when the change starts and if/when needed.

Scheduled maintenance - Respondent Experience

2025-04-07T09:00:21+02:00

Apr 7, 09:00 CEST
Completed - The scheduled maintenance has been completed.

Apr 7, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 31, 19:19 CEST
Scheduled - On Monday Apr 7th at 8am CET, we'll be performing a scheduled maintenance to improve our form rendering services which will last about 60 minutes. During the change window, we don't expect any service to be unavailable.

However, if you see some errors, latency or impact of any kind regarding builder services, after the change window, feel free to reach out to us at https://www.typeform.com/help/contact/

We will also be closely monitoring our systems and share further updates here if/when needed.

Scheduled maintenance - Typeform Signup

2025-02-28T17:00:21+01:00

Feb 28, 17:00 CET
Completed - The scheduled maintenance has been completed.

Feb 24, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 20, 15:16 CET
Scheduled - Between Monday the 24th and Thursday the 27th February we’ll be performing a scheduled maintenance to signup-flow.

During the change window, users could experience some latency on signup page https://www.typeform.com/signup/.

Should you, after the change window, see any errors, latency or impact of any kind regarding https://www.typeform.com/signup/, feel free to reach out to our Support Team on https://www.typeform.com/help/contact/

We will also be closely monitoring our systems and share further updates here if/when needed.

Scheduled maintenance - Builder

2025-02-20T10:00:21+01:00

Feb 20, 10:00 CET
Completed - The scheduled maintenance has been completed.

Feb 20, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 11, 10:00 CET
Scheduled - On Thursday Feb 20th at 6am CET, we'll be performing a scheduled maintenance to improve our builder services which will last about 120 minutes.

During the change window, we expect some parts of the builder platform to be affected, particularly those related to Multi-Question Pages.

If you see some errors, latency or impact of any kind regarding builder services, after the change window, feel free to reach out to us at https://www.typeform.com/help/contact/

We will also be closely monitoring our systems and share further updates here if/when needed.

Scheduled maintenance - Typeform Help Center

2025-02-05T17:00:21+01:00

Feb 5, 17:00 CET
Completed - The scheduled maintenance has been completed.

Feb 5, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 29, 20:24 CET
Scheduled - On February 5th, we’ll be performing a scheduled maintenance to our Help Center.

During the change window, users could experience some downtime with Help Center articles.

Note! This change does not impact Forms/Submissions nor Create/Admin Panel. You can access your Typeform Account via: https://admin.typeform.com/login/

Should you, after the change window, see any errors, latency or impact of any kind regarding Typeform's Help Center, feel free to reach out to our Support Team on https://www.typeform.com/help/contact/

We will also be closely monitoring our systems and share further updates here if/when needed.

Typeform Builder - Degraded builder performance

2025-01-10T17:53:18+01:00

Jan 10, 17:53 CET
Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. If for any reason you are still impacted by this incident please contact support at https://www.typeform.com/help/contact/

We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Jan 10, 16:17 CET
Update - We are working on resolving brief traffic interruptions affecting the performance of our builder with high priority.

We are really sorry for any inconvenience this is causing.

Next update in an hour or as soon as it's available.

REF: ZD 827520 | INC-76

Jan 10, 15:08 CET
Update - We are working on resolving brief traffic interruptions affecting the performance of our builder with high priority.

We are really sorry for any inconvenience this is causing.

Next update in an hour or as soon as it's available.

REF: ZD 827520 | INC-76

Jan 10, 14:32 CET
Identified - We are currently experiencing a brief traffic interruption affecting the performance of our builder. This may impact some users who are editing their Typeforms, resulting in slower performance and some edits not being saved. We are working on a resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 827520

Scheduled maintenance - Typeform.com and public pages

2025-01-10T10:00:21+01:00

Jan 10, 10:00 CET
Completed - The scheduled maintenance has been completed.

Jan 6, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 2, 10:18 CET
Scheduled - Between the 6th and 10th January we’ll be performing a scheduled maintenance to our Homepage and all other public landing pages.

During the change window, users could experience some downtime with our public pages.

Note! This change does not impact Forms/Submissions nor Create/Admin Panel. You can access your Typeform Account via: https://admin.typeform.com/login/

Should you, after the change window, see any errors, latency or impact of any kind regarding typeform.com or other public pages, feel free to reach out to our Support Team on https://www.typeform.com/help/contact/

We will also be closely monitoring our systems and share further updates here if/when needed.

Typeform Results - Delays in new responses

2024-12-30T15:17:22+01:00

Dec 30, 15:17 CET
Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Dec 30, 14:29 CET
Update - We continue working on resolving the slowness impacting our response tab. As of now, we have identified the root cause for this incident and the fix is being applied now.

Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.

Dec 30, 13:19 CET
Update - We are working on resolving the ongoing traffic interruption impacting the Response tab and Response API with high priority. Delays in visualizing new responses in the Response tab are expected.

We are really sorry for any inconvenience this is causing. Next update in 1 hour or as soon as it's available.

Dec 30, 11:20 CET
Identified - We have identified a brief traffic interruption impacting our Results panel causing delays in new responses. We are working on resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 824814 | INC-75

Typeform Platform - Submitting Forms

2024-12-10T18:54:08+01:00

Dec 10, 18:54 CET
Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Dec 10, 18:41 CET
Identified - We have identified an issue impacting our platform. Users may be impacted when submitting form responses. We are working on resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 820655 | INC-73

Typeform Renderer - Forms intermittently unavailable

2024-11-08T23:22:18+01:00

Nov 8, 23:22 CET
Resolved - We are glad to inform you that the fix has been implemented and the incident is resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Nov 8, 23:12 CET
Update - We are working on resolving the issue impacting our form loading service with high priority.

We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

Nov 8, 22:28 CET
Identified - We have identified an issue impacting our form rendering service. Users trying to view/submit forms may be impacted. We are working on resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 812274 | INC 72

Typeform Renderer - Forms intermittently unavailable

2024-10-28T13:39:29+01:00

Oct 28, 13:39 CET
Resolved - We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Oct 28, 13:01 CET
Update - We are working on resolving the traffic interruption impacting the loading of some typeforms with high priority.

We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

Oct 28, 12:21 CET
Identified - We have identified a brief traffic interruption that affects the loading of typeforms. Some users may intermittently encounter a "no healthy upstream" error while attempting to load their forms. We are working on a resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 808202 | INC-68