All Systems Operational

About This Site

Cisco Cloud Security, which includes Umbrella, Secure Connect, and Cloudlock have a global infrastructure with built in redundancy and failover routing designed to minimize any planned or unplanned outages.

The Cloud Security Service portal provides complete transparency so you can always see the current status of all the Cloud Security Services.

Umbrella Africa Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Asia Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Australia Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Europe Operational
API Reporting Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella North America Operational
API Reporting Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella South America Operational
App Control Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Network Tunnels Operational
Reserved IP Operational
Umbrella Global Operational
API Operational
Cloud Delivered Firewall Operational
DNS Operational
Real Time DLP Operational
Remote Browser Isolation Operational
SWG Operational
Documentation Operational
Phone Support Operational
Support Portal Operational
Dashboard Operational
Network Tunnels Operational
Reserved IP Operational
Secure Connect Africa Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Asia Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Australia Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Europe Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect North America Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect South America Operational
CASB - App Control Operational
Data Center Operational
DNS Operational
Firewall Operational
IPsec Tunnel Head-End Operational
Meraki SD-WAN Head-End Operational
Real Time DLP Operational
Remote Access (Client) Operational
Remote Access (Clientless) Operational
SWG Operational
Secure Connect Global Operational
Cloud Malware Detection Operational
DLP Operational
Identity Operational
CloudLock Operational
Activities Operational
Apps Firewall Operational
DLP Operational
Enterrpise APIs Operational
Environments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cisco Secure Connect - [Planned Maintenance] Data Center, Europe - From 2026-03-17 00:00 UTC to 2026-03-17 21:00 UTC Mar 17, 2026 00:00-21:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The platform team will be performing upgrade maintenance in Europe (North). During this time traffic will be redirecting to a neighboring data center.

Date and Time: March 17th, 00:00 UTC to March 17th, 21:00 UTC

Impact:
Most services will transition seamlessly. If you experience a brief interruption and the connection is not restored automatically, please initiate a manual reconnection..

Data Centers
Europe – eu-north-1

Posted on Mar 04, 2026 - 14:42 UTC

Cisco Secure Connect - [Planned Maintenance] Data Center, Europe - From 2026-03-20 00:00 UTC to 2026-03-20 21:00 UTC Mar 20, 2026 00:00-21:00 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The platform team will be performing upgrade maintenance in Europe. During this time traffic will be redirecting to a neighboring data center.

Date and Time: March 20th, 00:00 UTC to March 20th, 21:00 UTC

Impact:
During this maintenance window, traffic will transition to the secondary data center. Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.

Data Centers
Europe – eu-central-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 06, 2026 - 14:50 UTC

Cisco Secure Connect - [Planned Maintenance] Data Center, North America - From 2026-03-23 04:30 UTC to 2026-03-24 01:30 UTC Mar 23, 2026 04:30 - Mar 24, 2026 01:30 UTC

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The platform team will be performing upgrade maintenance in North America. During this time traffic will be redirecting to a neighboring data center.

Date and Time: March 23rd, 04:30 UTC to March 24th, 01:30 UTC

Impact:
During this maintenance window, traffic will transition to the secondary data center. Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.

Data Centers
North America – us-east-1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 15:31 UTC

Cisco Secure Connect - [Planned Maintenance] Data Center, Europe - From 2026-03-24 00:00 UTC to 2026-03-24 21:00 UTC Mar 24, 2026 00:00-21:00 UTC

Maintenance Details :
The platform team will be performing upgrade maintenance in Europe. During this time traffic will be redirecting to a neighboring data center.

Date and Time: March 24th, 00:00 UTC to March 24th, 21:00 UTC

Impact:
During this maintenance window, traffic will transition to the secondary data center. Active sessions will briefly disconnect during failover and will automatically reconnect. If a session does not automatically reconnect, users must manually reconnect their VPN session. No other action is required from customers.

Data Centers
Europe – eu-south-2

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 10, 2026 - 15:41 UTC

Cisco Secure Connect - [Planned Maintenance] North America, between 04:30 UTC and 01:30 UTC on 27th-28th of March 2026 Mar 27, 2026 04:30 - Mar 28, 2026 01:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the North America infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: March 27th, 04:30 UTC to March 28th, 01:30 UTC

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Region: North America
Components : Data Center (us-east-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 11, 2026 - 14:04 UTC

Cisco Secure Connect - [Planned Maintenance] North America, between 04:30 UTC and 01:30 UTC on 30th-31st of March 2026 Mar 30, 2026 04:30 - Mar 31, 2026 01:30 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the North America infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: March 30th, 04:30 UTC to March 31st, 01:30 UTC

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Region: North America
Components : Data Center (us-west-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 11, 2026 - 14:13 UTC

Cisco Secure Connect - [Planned Maintenance] Europe, between 00:00 UTC and 21:00 UTC on 31st of March 2026 Mar 31, 2026 00:00-21:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the Europe infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: 00:00 UTC to 21:00 UTC on March 31st

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Region: Europe
Components : Data Center (eu-west-3)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 11, 2026 - 14:18 UTC

Cisco Secure Connect - [Planned Maintenance] Europe, between 00:00 UTC and 21:00 UTC on 3rd of April 2026 Apr 3, 2026 00:00-21:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the Europe infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: 00:00 UTC to 21:00 UTC on April 3rd

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Region: Europe
Components : Data Center (eu-north-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 11, 2026 - 14:23 UTC

Cisco Secure Connect - [Planned Maintenance] Europe, between 00:00 UTC and 21:00 UTC on 4th of April 2026 Apr 4, 2026 00:00-21:00 UTC

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the Europe infrastructure. During this period, traffic will be redirected to an alternate environment to ensure service continuity.

Date and Time: 00:00 UTC to 21:00 UTC on April 4th

Impact:
During this maintenance, most services are expected to transition smoothly. Some services may experience a brief disruption before reconnecting. If a service does not reconnect automatically, please try reconnecting manually.

Data Centers
Region: Europe
Components : Data Center (eu-central-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted on Mar 11, 2026 - 14:26 UTC
Mar 16, 2026

No incidents reported today.

Mar 15, 2026

No incidents reported.

Mar 14, 2026
Completed - The scheduled maintenance has been completed.
Mar 14, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 16:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Umbrella platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing deployment of control plan Service of the Cisco Secure Access platform.

Date and Time:March 14th, 16:00 UTC to March 14th, 19:00 UTC

Impact:
During the maintenance window, there could be delay in provisioning the user identities.

Data Centers
us-west-2 – Oregon
us-east-1. – Virginia
cn-north-1 – China

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 5, 10:21 UTC
Mar 13, 2026
Completed - The maintenance has been canceled, and will be re-scheduled at a later date.
Mar 13, 17:06 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The platform team will be performing upgrade maintenance in North America (West). During this time traffic will be redirecting to a neighboring data center.

Date and Time: March 16th, 04:30 UTC to March 17th, 01:30 UTC

Impact:
Most services will transition seamlessly. If you experience a brief interruption and the connection is not restored automatically, please initiate a manual reconnection..

Data Centers
North America – us-west-1


We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 4, 14:55 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 21:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Planned Meraki SD-WAN Headend upgrade

Date and Time: March 12th, 21:00 UTC to March 13th, 02:00 UTC

Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. All functionality and service availability will remain unaffected.

Data Centers
Europe - London , Paris , Amsterdam

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Mar 3, 23:21 UTC
Mar 12, 2026
Completed - The scheduled maintenance has been completed.
Mar 12, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 17:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Planned Meraki SD-WAN Headend upgrade

Date and Time: March 12th, 17:00 UTC to March 12th, 21:00 UTC

Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. All functionality and service availability will remain unaffected.

Data Centers
Australia-1 - Melbourne
Asia-1 - Singapore

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Mar 3, 23:15 UTC
Resolved - We are pleased to confirm that the display issue impacting the Investigate dashboard has been fully resolved. All dashboard functions are now operating as expected.

Thank you for your patience and understanding while we worked to restore full service.

Mar 12, 15:23 UTC
Update - Our engineering teams are continuing to make progress on resolving the display issue within the Investigate dashboard. While remediation is in progress, we anticipate it may take a few more days to fully resolve. We will provide further updates as they become available.
Mar 2, 18:36 UTC
Update - We are continuing to work on a fix for this issue.
Feb 27, 18:31 UTC
Update - We are continuing to work on a fix for this issue.
Feb 27, 18:27 UTC
Identified - We have identified the issue impacting the DNS query volume display within the Investigate dashboard.
DNS resolution, traffic handling, and policy enforcement remain fully operational.

The team is preparing remediation steps and will continue monitoring the system

Feb 27, 18:03 UTC
Investigating - We are currently investigating an issue impacting one feature within the Investigate dashboard, specifically the DNS query volume . This affects the visibility of query volume data in the UI.
All other Umbrella services, including DNS resolution, traffic handling, and policy enforcement, remain fully operational.

Our team is actively working to restore normal data processing for the affected dashboard feature and will provide updates as they become available.

Feb 27, 17:23 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 10:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Planned Meraki SD-WAN Headend upgrade

Date and Time: March 12th, 10:00 UTC to March 12th, 14:00 UTC

Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. All functionality and service availability will remain unaffected.

Data Centers
US Central - Dallas
US Midwest - Minneapolis
US West - Palo Alto
Canada-1 - Toronto

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Mar 3, 23:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 06:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Planned Meraki SD-WAN Headend upgrade

Date and Time: March 12th, 06:00 UTC to March 12th, 10:00 UTC

Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. All functionality and service availability will remain unaffected.

Data Centers
US Southeast - Miami
Brazil-1 - Sao Paulo
US Northeast - Ashburn

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Mar 3, 23:06 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 21:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Planned Meraki SD-WAN Headend upgrade

Date and Time: March 11th, 21:00 UTC to March 12th, 02:00 UTC

Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. All functionality and service availability will remain unaffected.

Data Centers
Europe-1 - Frankfurt
Europe-2 - Marseille
Africa-1 - Cape Town

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Mar 3, 23:03 UTC
Mar 11, 2026
Completed - The scheduled maintenance has been completed.
Mar 11, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Planned Meraki SD-WAN Headend upgrade

Date and Time: March 11th, 17:00 UTC to March 11th, 21:00 UTC

Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. All functionality and service availability will remain unaffected.

Data Centers
Asia-1 - Narita
Australia-1 - Sydney

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Mar 3, 22:58 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 10:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Planned Meraki SD-WAN Headend upgrade

Date and Time: March 11th, 10:00 UTC to March 11th, 14:00 UTC

Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. All functionality and service availability will remain unaffected.

Data Centers
US Midwest - Chicago
US Central - Denver
US West - Los Angeles
Canada-1 - Vancouver

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Mar 3, 22:56 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 06:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Planned Meraki SD-WAN Headend upgrade

Date and Time: March 11th, 06:00 UTC to March 11th, 10:00 UTC

Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. All functionality and service availability will remain unaffected.

Data Centers
US Northeast - New York
US Southeast - Atlanta
Brazil-1 - Rio de Janeiro

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Mar 3, 22:53 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 23:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Planned Meraki SD-WAN Headend upgrade

Date and Time: March 10th, 23:00 UTC to March 11th, 03:00 UTC

Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. All functionality and service availability will remain unaffected.

Data Centers
Europe-3 - Milan
Europe-4 - Stockholm
Asia-2 - Mumbai

Please note: This maintenance activity is a continuation of the previously postponed work. You may view the background and status of this activity here: https://status.umbrella.cisco.com/incidents/h6bk436j5v0q.
Our engineering teams are working to complete this maintenance as quickly as possible. We will provide updates as necessary.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Mar 10, 00:22 UTC
Mar 10, 2026
Completed - The scheduled maintenance has been completed.
Mar 10, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 19:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Planned Meraki SD-WAN Headend upgrade

Date and Time: March 10th, 19:00 UTC to March 10th, 23:00 UTC

Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. All functionality and service availability will remain unaffected.

Data Centers
Europe-4 - Copenhagen
Europe-3 - Madrid
Asia-2 - Chennai

Please note: This maintenance activity is a continuation of the previously postponed work. You may view the background and status of this activity here: https://status.umbrella.cisco.com/incidents/tq4qn2wq66cg.
Our engineering teams are working to complete this maintenance as quickly as possible. We will provide updates as necessary.

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Mar 10, 00:15 UTC
Resolved - The issue affecting the DNS Resolvers service in the Middle East data center has been resolved.

The service is now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help:
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Mar 10, 05:52 UTC
Investigating - We are investigating a potential issue with the DNS Resolvers service affecting customers connecting to the Middle East data centers.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.

Mar 10, 05:14 UTC
Completed - This maintenance window has been postponed to 2026-03-10 23:00 UTC. We are currently closing this notification and will issue a new portal notification shortly with the updated schedule and further details.

We apologize for any inconvenience this may cause and appreciate your continued patience and partnership.

Mar 10, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 23:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Planned Meraki SD-WAN Headend upgrade

Date and Time: March 9th, 23:00 UTC to March 10th, 03:00 UTC

Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. All functionality and service availability will remain unaffected.

Data Centers
Europe-3 - Milan
Europe-4 - Stockholm
Asia-2 - Mumbai

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Mar 3, 22:48 UTC
Mar 9, 2026
Completed - We would like to inform you that we were unable to complete the scheduled maintenance as originally planned. As a result, this maintenance window has been postponed to 2026-03-10 19:00 UTC. We are currently closing this notification and will issue a new portal notification shortly with the updated schedule and further details.

We apologize for any inconvenience this may cause and appreciate your continued patience and partnership.

Mar 9, 23:53 UTC
Update - We would like to inform you that the scheduled maintenance window has been extended by an additional two hours. The revised end time is 2026-03-10 01:00 UTC.
We apologize for any inconvenience this delay may cause and appreciate your continued patience as we work to complete these updates.

Mar 9, 21:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 19:00 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Planned Meraki SD-WAN Headend upgrade

Date and Time: March 9th, 19:00 UTC to March 9th, 23:00 UTC

Impact:
During this maintenance window, there is no expected impact to your existing Cisco Secure Connect services. All functionality and service availability will remain unaffected.

Data Centers
Europe-4 - Copenhagen
Europe-3 - Madrid
Asia-2 - Chennai

We’re Here to Help
If you have any questions or need assistance, please contact our support team.Thank you for your understanding and support.

Mar 3, 22:44 UTC
Mar 8, 2026

No incidents reported.

Mar 7, 2026
Resolved - We have successfully resolved the service disruption caused by an issue suspected with an external infrastructure provider. All services are now fully operational.
Mar 7, 20:58 UTC
Mar 6, 2026
Resolved - The issue affecting SWG FQDN has been resolved as of 05:36 UTC Mar 06, 2026 UTC.

All services are now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Mar 6, 05:46 UTC
Investigating - We are investigating a potential issue with SWG FQDN service affecting customers connecting to the Multiple Region across data center.

Customer will not be able to access as SWG FQDN as the Service is not be able resolve the IP

Cisco is currently working to confirm the impact, identify the root cause, and implement a resolution. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time

Mar 6, 05:22 UTC
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Completed - The scheduled maintenance has been completed.
Mar 3, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 00:01 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The platform team will be performing upgrade maintenance in Europe (West). During this time traffic will be redirecting to a neighboring data center.

Date and Time: March 3rd, 00:00 UTC to March 3rd, 21:00 UTC

Impact:
Most services will transition seamlessly. If you experience a brief interruption and the connection is not restored automatically, please initiate a manual reconnection.

Data Centers
Europe – eu-west-3


We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 26, 17:39 UTC
Completed - The scheduled maintenance has been completed.
Mar 3, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 04:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The platform team will be performing upgrade maintenance in North America (West). During this time traffic will be redirecting to a neighboring data center.

Date and Time: March 2nd, 04:30 UTC to March 3rd, 01:30 UTC

Impact:
Most services will transition seamlessly. If you experience a brief interruption and the connection is not restored automatically, please initiate a manual reconnection.

Data Centers
North America – us-west-1


We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Feb 26, 17:30 UTC
Completed - The scheduled maintenance has been completed.
Mar 3, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 23:30 UTC
Scheduled - Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Umbrella platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
The team will be upgrading Umbrella DNS component.

Date and Time: March 2nd, 23:30 UTC to March 3rd, 00:00 UTC

Impact:
This process change will affect the addition or removal of domains to the freeze list or drop list with minimal impact to the customer.

Data Centers
Global-DNS

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Mar 2, 23:19 UTC
Mar 2, 2026
Resolved - We identified an issue impacting DLP event reporting between 18:43 UTC and 19:09 UTC.
During this time, DLP policies continued to be enforced. However, some DLP events may not have been recorded or displayed in dashboards. DLP Reporting functionality has now been fully restored.

We apologize for the inconvenience.If you have any questions or need assistance, please contact our support team.

Mar 2, 19:51 UTC