Accelecom secondary fiber provider will be performing maintenance to repair a section of cable that was damaged during Winter Storm Fern. This maintenance will occur on Monday, March 23, 2026, from 11:00 p.m. until Tuesday, March 24, 2026, at 7:00 a.m.
Services should run in protect.
Where: Kennesaw, GA Ticket#: CR02925 Posted on
Mar 05, 2026 - 08:28 EST
Resolved -
Savannah State University is back up and online. All associated services have restored.
In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Mar 20, 21:20 EDT
Identified -
Savannah State University is currently experiencing a power outage initiated by the power company. The maintenance started Friday, March 20, 2026, at 5:30 p.m. It is expected to be completed by Saturday, March 21, 2026, at 12:00 a.m.
Mar 20, 18:08 EDT
Resolved -
Abraham Baldwin Agricultural College (ABAC) campus is back up and online as of 2:34 a.m.
In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Mar 20, 08:22 EDT
Identified -
Abraham Baldwin Agricultural College (ABAC) is currently down due to being isolated with multiple fiber maintenances.
Updates will be posted here as they become available.
Mar 20, 01:09 EDT
Completed -
The scheduled maintenance has been completed.
Mar 19, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:01 EDT
Scheduled -
Information and Technology Services (ITS) Web Services will be performing scheduled maintenance on the USG.edu website on Wednesday, March 18, 2026, at 10:00 p.m. until Thursday, March 19, 2026, at 3:00 a.m.
During this time period, the following web services will be impacted during this maintenance:
Completed -
The scheduled maintenance has been completed.
Mar 19, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor and installing backup router on Wednesday, March 18, 2026, from 10:00 p.m. until Thursday, March 19, 2026, at 12:00 a.m.
Sites affected: South Georgia State College - Douglas Campus (SGA2) - no service interruptions are expected.
Mar 11, 08:51 EDT
Completed -
The scheduled maintenance has been completed.
Mar 18, 19:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 17:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor and installing backup router on Wednesday, March 18, 2026, from 5:00 p.m. until 7:00 p.m.
Sites affected: College of Coastal Georgia (BRU2) - no service interruptions are expected.
Mar 10, 11:22 EDT
Completed -
The scheduled maintenance has been completed.
Mar 17, 19:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 17:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor and installing backup router on Tuesday, March 17, 2026, from 5:00 p.m. until 7:00 p.m.
No service interruptions are expected.
Mar 9, 11:02 EDT
Completed -
The scheduled maintenance has been completed.
Mar 17, 14:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 13:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor on Tuesday, March 17, 2026, from 1:00 p.m. until 2:00 p.m.
Sites affected: Georgia Southern University - Armstrong Campus (ARM2) - no service interruptions are expected.
Mar 10, 15:20 EDT
Completed -
The scheduled maintenance has been completed.
Mar 17, 11:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 10:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor on Tuesday, March 17, 2026, from 10:00 a.m. until 11:00 a.m.
Sites affected: Georgia Southern University - GASO1
No service interruptions are expected.
Mar 9, 13:26 EDT
Completed -
The scheduled maintenance has been completed.
Mar 17, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 21:00 EDT
Scheduled -
D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Monday, March 16, 2026, at 9:00 p.m. until Tuesday, March 17, 2026, at 9:00 a.m.
This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here. In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at [email protected] or 877-251-2644.
USG PROD institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD) * GeorgiaVIEW Online Learning Environment (XPROD) * Augusta University * Georgia Southern University
Mar 13, 17:00 EDT
Completed -
The scheduled maintenance has been completed.
Mar 16, 23:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 23:00 EDT
Scheduled -
Accelecom will roll two fiber’s from the Milledgeville POP to the BOR Shared Services building.This maintenance will occur on Monday, March 16, 2026, from 11:00 p.m. until 11:30 p.m.
Where: Milledgeville POP to Sandersville Shared services building
Completed -
The scheduled maintenance has been completed.
Mar 12, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 23:00 EDT
Scheduled -
Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, March 11, 2026, at 11:00 p.m. until Thursday, March 12, 2026, at 7:00 a.m.
During this period, the following services may be intermittently unavailable:
- Enterprise Data Management and Analytics – Data Collections - Authentication - Georgia Archives: Content Manager - GeorgiaBEST Banner Managed Services: - Axiom - BDM - CampusLogic Connect - AIMS Parking services - MOVEit Managed File Transfer (files.usg.edu) - SSC MoveIT - SSC Phones - USO Active Directory - USG Foundation Accounting Service - VPN
Mar 6, 16:13 EST
Completed -
The scheduled maintenance has been completed.
Mar 12, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 19:00 EDT
Scheduled -
Network Support Services (NSS) Telephony will be updating the certificates for the Mitel servers.
The maintenance window is scheduled for Wednesday, March 11, 2026, at 7:00 p.m. until Thursday, March 12, 2026, at 3:00 a.m.
Impacts to the Mitel phone system can be expected as part of the server reboots. Phone system functionality will be tested after completion of the updates.
If you experience issues with making a call to the USG Service Desk main line (877-251-2644) during this maintenance, please send an email to: [email protected] or if your matter is of an urgent nature, please contact the USG Service Desk after-hours on call phone at 404-831-3669.
Mar 10, 10:45 EDT
Completed -
The scheduled maintenance has been completed.
Mar 11, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 10:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Wednesday, March 11, 2026, from 10:00 a.m. until 12:00 p.m.
No service interruptions are expected.
Sites affected:
Augusta University - Annex (MCGA) Augusta University - NOC (MCGN)
Mar 2, 10:04 EST
Completed -
The scheduled maintenance has been completed.
Mar 10, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensor with Corelight sensor on Tuesday, March 10, 2026, from 8:00 p.m. until 10:00 p.m.
No service interruptions are expected.
Mar 9, 16:47 EDT
Completed -
The scheduled maintenance has been completed.
Mar 10, 17:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 15:01 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Tuesday, March 10, 2026, from 3:00 p.m. until 5:00 p.m.
Completed -
The scheduled maintenance has been completed.
Mar 10, 15:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 13:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Tuesday, March 10, 2026, from 1:00 p.m. until 3:00 p.m.
No service interruptions are expected.
Sites affected: University of North Georgia - Gainesville Campus (GAI)
Mar 4, 09:51 EST
Completed -
The scheduled maintenance has been completed.
Mar 10, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 10:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Tuesday, March 10, 2026, from 10:00 a.m. until 12:00 p.m.
No service interruptions are expected.
Sites affected: University of North Georgia (NGA) University of North Georgia - Library Technology Center (NGAL)
Mar 4, 09:51 EST
Resolved -
All reported incidents with Degree Works hosted in Ellucian Cloud are resolved.
In the event that you experience any further issues accessing Banner Managed Services - Degree Works, please contact the USG Service Desk at [email protected] or 877-251-2644.
Mar 10, 11:07 EDT
Monitoring -
All reported incidents with Degree Works hosted in Ellucian Cloud are resolved. However, Information Technology Services (ITS) will continue to monitor campus operations to ensure there will be no additional occurrences.
In the event that you experience any further issues accessing Banner Managed Services - Degree Works, please contact the USG Service Desk at [email protected] or 877-251-2644.
Mar 9, 13:40 EDT
Investigating -
Information Technology Services (ITS) is investigating reports that Degree Works Cloud Services are down for all Degree Works Cloud hosted institutions. Disruption of one or more components has been reported to the Helpdesk and/or confirmed by ITS staff. Technical teams are being engaged. An additional update will be provided once an investigation has been completed.
Mar 9, 12:04 EDT
Completed -
The scheduled maintenance has been completed.
Mar 10, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 21:00 EDT
Scheduled -
D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Monday, March 9, 2026, at 9:00 p.m. until Tuesday, March 10, 2026, at 9:00 a.m.
This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here.
In the event that you experience any issues with GeorgiaVIEW services during this maintenance, please contact the ITS Helpdesk at [email protected] or 877-251-2644.
USG PROD institutions affected by this maintenance are:
* GeorgiaVIEW Online Learning Environment (QPROD) * GeorgiaVIEW Online Learning Environment (XPROD) * Augusta University * Georgia Southern University
Mar 6, 16:48 EST
Completed -
The scheduled maintenance has been completed.
Mar 9, 16:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 14:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Monday, March 9, 2026, from 2:00 p.m. until 4:00 p.m.
No service interruptions are expected.
Sites affected:
University of Georgia - Boyd (UGAB) University of Georgia Health Sciences Campus (UGAH)
Mar 2, 12:24 EST
Completed -
The scheduled maintenance has been completed.
Mar 9, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 10:00 EDT
Scheduled -
Network Support Services (NSS) will be replacing Gigamon sensors with Corelight sensors on Monday, March 9, 2026, from 10:00 a.m. until 12:00 p.m.
No service interruptions are expected.
Sites affected: DB300 - Board of Regents - Athens (RATH)
Mar 2, 10:10 EST
Completed -
The scheduled maintenance has been completed.
Mar 9, 00:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 04:00 EDT
Scheduled -
The University of Georgia - EITS will conduct network maintenance that will result in periodic, intermittent outages of campus Internet access and campus information systems on Sunday, March 8, 2026, from 4:00 a.m. until Monday, March 9, 2026, at 12:00 a.m.
Completed -
The scheduled maintenance has been completed.
Mar 8, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 23:00 EST
Scheduled -
System Support Services (SSS) will be conducting non-disruptive scheduled maintenance on the NS1 and NS2 DNS servers. This maintenance will occur on Saturday, March 7, 2026, from 11:00 p.m. until Sunday, March 8, 2026, at 7:00 a.m.
Due to the redundant nature of DNS, no user impact is expected.
Mar 2, 12:59 EST