In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 2026 - 00:00 UTC
Scheduled - Region: United States
Description: Due to the end of our partnership with ZeroHash—our crypto service provider in the US—the existing Wirex App for US users will be retired. As part of this transition, deposits have been disabled and the app will be fully deactivated for US users on 31 March 2026. Users must withdraw or liquidate all assets held with ZeroHash by this date. ZeroHash accounts will be closed on 1 April 2026.
Impact details: Deposits to the current Wirex App are disabled from 11 March 2026 Withdrawals remain available until 31 March 2026 Wirex App access for US users ends 31 March 2026 ZeroHash accounts close 1 April 2026
Mar 18, 202600:00 - Apr 1, 202600:00 UTC
Resolved -
This incident has been resolved.
Mar 14, 09:40 UTC
Monitoring -
Coin: All Region: All Description: Our 3rd party provider started technical maintenance which may cause the unexpected behaviour for specific functionalities. To avoid bad user experience we have disabled exchange operations.
Mar 13, 21:27 UTC