Tangible business benefits

• Saves countless hours over time
• Reduces manual errors
• Simplifies complex ordering processes
• Improves staff confidence and consistency

Most‑used / favourite aspects

• Multi‑supplier ordering in a single workflow
• Scan‑based ordering rather than manual entry
• Works seamlessly with Sympac Go units
• Insert and alter functionality for review and control
• Integration with stock and customer orders
• User-friendly filtering options and settings

Proven in Real Stores

• The consistent theme across all testimonials is that TBO isn’t a “nice‑to‑have” feature — it becomes a core part of daily operations.
• Customers who have been on Sympac for years say it’s one of the reasons they’ve been able to keep improving efficiency without changing systems.

Centralised Order Control

• Sympac’s entire Order Management system is built around the TBO (To Be Ordered) feature, which acts as a single holding area for all orders, regardless of where they originate. This provides purchasing staff with one consolidated view of demand across the business.

Multiple Order Inputs

The TBO bucket collects orders from a wide range of sources, including:

• Customer orders
• Back orders
• Scanned orders
• Reorder reports
• Sympac Go
• Other day‑to‑day operational inputs

This ensures no order is missed and all demand is visible in one place.

Supplier‑Focused Purchasing

• Senior purchasing staff regularly review the TBO bucket by supplier, comparing accumulated order values against each supplier’s minimum order requirements. This helps optimise purchasing decisions and consolidate orders efficiently.

Minimum Order Value Controls

• The system automatically warns users when orders fall below supplier minimum values, helping prevent inefficient or non‑compliant purchasing.

Simple Order Creation

• With a single action, users can place orders for one supplier or multiple suppliers at once. The system then automatically generates purchase orders by supplier.

Flexible Purchase Order Output

• Generated purchase orders can be printed or emailed, supporting different supplier communication preferences and streamlining the ordering process.

Day‑to‑Day Operational Tool + Mobility!

• The TBO system is designed for daily operational use, supporting ongoing purchasing activity rather than being a periodic or manual process.
• Combined with Sympac Go units it provides mobile order management right on the shop floor.