TDNYC https://tdnyc.com/ TDNYC Mon, 08 May 2023 16:06:11 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 What Is Structured Cabling? https://tdnyc.com/what-is-structured-cabling/ Mon, 20 Dec 2021 11:00:58 +0000 https://tdnyc.com/?p=5662

In order for your business to succeed, it is important that all of your employees have continuous and effortless access to your company’s network. For your business to accomplish this, you will need reliable wired infrastructure (structured cabling) to help you along the way. Structured cabling allows for easy transmission of data to everyone within your company’s building.

Alternatively, if your company relies upon subpar cabling, you’re going to run into some severe connection issues. In fact, inadequate cabling can result in frequent network failures, which will take a significant toll on your company’s ability to work with efficiency and ease. This isn’t an inconsequential issue — it’s serious, and it can have a devastating impact on the functionality of your business, day-to-day.

Is Structured Cabling Important for Your Business?

If you’re looking for a sturdy and reliable wired infrastructure, it’s a good idea to look into structured cabling. Data transmission is easier, leading to few (if any) instances of network failure, for your company.

Structured cabling is your best bet for maximizing return on investment. Using this infrastructure, it’s easier than ever to ensure consistent communication with customers, as well as a network that’s functioning at its peak.

Why Is Structured Cabling So Important?

Structured cabling is an important IT attribute, for just about any business — and it’s important for several key reasons.

These reasons are:

Resistance to Noise

Compared to alternative forms of cabling, structured cabling is especially resistant to noise, allowing for the smoothest possible operation. More noise in the cables means communications will be limited and data can be corrupted. Plus, noise has a tendency to slow down the entire network, due to the corrupted data struggling to get through.

Faster Transmission Speeds

Quality customer service is vital, no matter the nature of your business. In order to communicate efficiently with customers, speedy data transmission is a necessity. The cables that you utilize should support the transmission speeds you’re aiming for, in order to improve performance and prevent losses. Fortunately, it can provide your company with this optimized performance.

The Cables Run Longer

When the cables you’re using offer longer runs, they’re better able to carry your company’s phone system. Also, with structured cabling, the length of the fiber optic cables nullifies the need for data hubs or numerous repeaters.

Maintenance Is Affordable

As long as structured cabling is correctly installed, it won’t require substantial amounts of maintenance to keep it up and running. This is beneficial for productivity, but also, it can allow your company to save on maintenance costs.

TDNYC Installs Infrastructure and Wireless Networking

Structured cabling is a valuable asset to any business, in order to improve efficiency and reduce the risk of communication failures. This is especially important when you’re looking to improve customer service. By 2025, 6 billion people will be interacting daily with data in some way and high-quality cable management will be vital.

Looking for an experienced cabling infrastructure technician in New York City? The technicians at TDNYC can be of assistance. In order to get in touch with us, just fill out the contact form on our website.

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Why Your Business Needs a Cloud PBX System https://tdnyc.com/why-your-business-needs-a-cloud-pbx-system/ Tue, 30 Nov 2021 11:00:06 +0000 https://tdnyc.com/?p=5713

Why Your Business Needs A Cloud PBX System

Phone systems have long been a critical part of daily business. And now the further we move into the digital age, the more businesses are using online phone systems such as Cloud PBX systems. In fact, most business information can now be found online, including phone numbers, addresses, and website information. So, to keep up with increasing demands, these systems took the place of traditional business phones. But what is Cloud PBX?

What Is Cloud PBX?

Cloud PBX stands for “Cloud-based Private Branch Exchange”. Think of it as an “online switchboard” automatically answering all calls, routing them to the right department or user extension. We will host your phone system on a “cloud server” rather than at your business. And they’re excellent for replacing expensive physical switchboards or other hardware required for the same purpose.

How Does A Cloud PBX Work?

In short, this system uses VoIP (Voice over Internet Protocol) technology to provide an online switchboard while offering advanced calling features without the need for expensive equipment.

What Are the Benefits of Cloud PBX?

Low cost is one of the greatest benefits of this system. A hosted PBX system is provided as a service so your business only requires VoIP-enabled desk phones. Thankfully, most standard business desk phones on the market are already VoIP enabled. Additionally, this system comes with an option to route all calls to employees’ smartphones. Lack of equipment required also means saving on installation and maintenance costs. Join domestic and international calls as long as needed without racking up added fees, too.

Having your phone management through this system offers incredible flexibility as well. Your business phones are configured to route to your or your employees’ smartphones which is excellent for quality customer service. You and your customers will no longer be tied to the desk phone at your business’s physical location.

Let’s break down a few more benefits of a Cloud PBX system:

  • Call Queues & Queue Management
  • Instant Messaging Services
  • Unlimited Calls (Domestic & International)
  • HD Voice & Audio
  • Voicemail-to-Email
  • Auto-Attendant
  • Video/Web Conferencing
  • And More!
Switch to a Cloud PBX System Today

Communication is the backbone of every business so reliability is a must. A traditional phone system using old copper cabling is often vulnerable to natural disasters and other factors that can create extended phone service outages. However, this system uses the internet so your connection is as strong as your internet connection. All of your information is stored in the cloud which means if there’s ever a service outage it is minimal to none due to a provider having several servers across various physical locations. In short, each of these servers has identical information so if one fails, another takes its place almost immediately.

Switch to a Cloud PBX System today starting with a consultation with TDNYC today.

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Disadvantages of Video Conferencing Services https://tdnyc.com/disadvantages-of-video-conferencing-services/ Mon, 29 Nov 2021 20:07:22 +0000 https://tdnyc.com/?p=5765
  • Drop in Personal Contact and Understanding
  • Network Issues
  • Securing Meetings
  • Complying With Local, State, and Federal Regulations

Though there are more advantages than disadvantages of video conferencing, let’s talk about some disadvantages of video conferencing.

Top 4 Disadvantages of Video Conferencing

Video conferencing services are aplenty in 2021, especially in 2022. But with so many out there on the market, what’s the right one for your business? There are plenty of advantages of video conferencing but you have to consider the disadvantages of video conferencing as well.

Before you buy, let’s take a look at the top four disadvantages of video conferencing. But before you do, take a look at our last article talking about the advantages of video conferencing.

Drop in Personal Contact and Understanding

First on this list of disadvantages of video conferencing is the lack of personal interactions. Video conferencing can feel off-putting, awkward. It feels impersonal. Engagement is crucial for businesses of all shapes and sizes. In fact, companies with a highly engaged workforce are 21% more profitable. And companies with low engagement risk billions in profit. But video conferencing doesn’t make a significant impact on the bottom line.

Lack of personal connections, face-to-face contact may cause employees to work less as a team than one in-person. A drop in personal interactions is not as heavy of an issue as are network connectivity issues, though.

Network Issues

When you’re working for a company with a dedicated office, it’s reasonable to assume the network connectivity is at least consistently stable. But when you’re working remotely or from home, you don’t have as high of quality network connections. Even when the wi-fi goes down, it’s likely you won’t have a backup.

Securing Meetings

In 2020, video conferencing spiked. What also spiked were minor to major security breaches. Hackers took advantage of this spike to disrupt meetings. Popular video conferencing service Zoom was certainly not free of hackers. Since these incidents, security came more into focus. More controls provided to the user means better safeguards. For example, use of unique passwords.

Complying With Local, State, and Federal Regulations

Some companies and organizations have expressed concern from a compliance perspective. Different states and countries have different laws regarding recording meetings. Is it legal where you live to record virtual meetings and video conferences? 

If it’s legal, companies and organizations must now deal with archiving recorded meetings/content. Healthcare companies, for example, depending on the case, must store patient data anywhere from seven to twelve years. These practices must also be HIPAA compliant.

Let’s Talk About Video Conferencing Solutions Today

The last thing your company should go through is a series of failed video conferencing solutions. Reach out to us at TDNYC today to discover what video conferencing solutions are best for your company.

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Advantages of Video Conferencing Services https://tdnyc.com/advantages-of-video-conferencing-services/ Mon, 22 Nov 2021 20:00:39 +0000 https://tdnyc.com/?p=5761
  • Save Some Money
  • Increased Employee Productivity
  • Eliminates Barriers for Hard-of-Hearing & Deaf Employees
  • Improves Relationships
  • Real-Time File-Sharing and Secure Work

There are more advantages of video conferencing services than there are disadvantages. And as remote work becomes more widespread, video conferencing technology must evolve along with it.

What Are the Advantages of Video Conferencing Services?

Long gone are the days of using platforms like FaceTime, Facebook Messenger, Skype and others for video conferencing for the purpose of conducting business. Why is that? These platforms lack the functions required for most businesses like screen sharing, chat, secure file-sharing, greater security and control and more.

Let’s take a look at a few advantages of video conferencing services.

Save Some Money

What business doesn’t like saving money? It’s well known that businesses have a specific budget set aside for travel, including video conferencing. And since the covid-19 pandemic, video conferencing exploded in popularity. Businesses are using video conferencing services more than ever with the added benefit of saving money.

Platforms such as Zoom have a free plan with limited features which is perfect for smaller businesses with little to no travel budget. Despite it being a free plan, there’s much more to enjoy compared to the aforementioned platforms.

Increased Employee Productivity

Simply put, employees can now work from anywhere: home, coffee shop, library, wherever they’re able. So even if they’re at the library, the employee will be able to use reliable video conferencing services. This is not only beneficial for the employee but for the business as a whole. And for employees with disabilities, this is especially useful.

Being able to discuss work-related topics in real-time is now a reality for all employees on every level. No longer do employees have to wait for in-person meetings or emails.

Eliminates Barriers for Hard-of-Hearing & Deaf Employees

Many video conferencing services include transcription services, enabling speech-to-text for closed-captioning. This breaks down barriers for hard-of-hearing and Deaf employees. Additionally, businesses can look into video conferencing services with a live interpreter feature.

Improves Relationships

Not only does video conferencing services improve employee productivity but it also improves workplace relationships. In fact, happy employees are 20 percent more productive than their counterparts. Friendships are key to workplace happiness, according to a Forbes article from 2010 but 67% of workers say workplace friends make work more fun and enjoyable. Video conferencing services enable employees to build these workplace relationships in a more comfortable space.

It’s safe to say most businesses care most about their employees’ productivity.

Real-Time File-Sharing and Secure Work

One of the greatest advantages of video conferencing services is real-time file-sharing and a secure space to work within. Employees can securely share files, share screens with multiple attendees and work in real-time with a team without loss in quality.

Take Advantage of Video Conferencing Services Today

At TDNYC, our IT professionals have been delivering high-quality video conferencing services for businesses of all sizes for more than 10 years.

With Lifesize Video Conferencing, if you have a phone, tablet or laptop, you’ve got a seat at the meeting. Stay connected when and where you want to meet, regardless of device.

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Video Conferencing Services: 5 Features To Look For https://tdnyc.com/video-conferencing-services-5-features-to-look-for/ Tue, 09 Nov 2021 11:00:34 +0000 https://tdnyc.com/?p=5717

Video Conferencing Services

By now, almost every business has made the leap into using video conferencing services provided by internet technology. According to company data from Zoom, a video conference service that skyrocketed during the pandemic, over 300 million people used its video services every day in December 2020.

With the pandemic driving the need for accessible and high-quality technology like video services, many companies began trying to find a video conference service that works for them. But, finding the best video conference service for you and your business can be a lot more complicated than it may seem. The are many opinions about the advantages and disadvantages of video conferencing, but what matters is what works best for you.

5 Features to Look for in Video Conferencing Services

Here are just a few aspects you should look for when choosing a video conference service:

1. Video and Sound Quality

A critical aspect of choosing a video conferencing service is the video and audio quality. High-quality, a 720p-1080p resolution should be a bare minimum in terms of video quality when searching for a provider. Otherwise, with poor sound and video, you’re not likely to get much work done.

2. Engagement Features

Another essential aspect to look for when trying to find the best video conferencing providers is their engagement features. Is there a chat room? Can you chat with other participants silently or individually while someone else is speaking? Can people turn their own mics off and on? Are you able to record your meeting for later? Small things like how your employees can engage in conferences also play a prominent role in choosing a service.

3. Number of Participants/Video Feeds

Another feature to look out for is how many participants are allowed in a single conference. Some applications may allow for many participants, but only a few may be able to actually participate. Learn how many can participate and how many can view or listen in before purchasing your next video conferencing software.

4. Accessibility/Ease of Use

Ease of use and accessibility of service should also be contenders in whether you pick them. Employees shouldn’t struggle when using software your company chooses so make sure it is not only accessible but provides ease of use as well.

5. Security

Of course, you’ll want to make sure that you choose a secure video conference provider. Most allow you to adjust your privacy settings as you see fit. And you’ll want to ensure that your connections are private and secure before picking a service.

TDNYC and the Best Video Conferencing Service for Businesses

For over a decade now, our experienced professionals have been delivering top-quality high-definition video conferencing technology for big and small businesses. Here at Tele-Dynamics, our video conferencing solutions provide not only high-quality audio and video but flexibility, security, and accessibility, making us one of the best providers.

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Why Every Business Should Be Using Video Conferencing https://tdnyc.com/why-every-business-should-be-using-video-conferencing/ Tue, 05 Oct 2021 11:00:37 +0000 https://tdnyc.com/?p=5694

Even prior to 2020, video conferencing had already been rising in prevalence, as digital solutions continued to progress. However, following the start of the COVID-19 pandemic, video conferencing has rapidly increased in popularity. Businesses of all sizes and structures have decided to adopt their very own video conferencing system. In many instances, video communications have become a necessity for a company to thrive.

It’s no secret that the state of the workplace has changed over the past few years. At one point, in-person meetings were the default option, with everyone gathering in the conference room to go about business. However, although meetings and effective communication are important as ever to businesses, they no longer need to occur in person. In fact, much (if not most) of the time, companies rely upon video conferencing to take care of communications.

Even as pandemic-related restrictions are loosened, many businesses have decided to continue developing their digital capabilities. In fact, although global restrictions are easing, 92% of businesses plan to continue increasing channels of digital communication.

The Top Advantages of Video Conferencing for Businesses

Outside the context of COVID-19, video conferencing continues to offer companies a slew of advantages—here are just a few of them.

Improved Efficiency

If you’re looking to improve the efficiency of your company’s communications, setting up a video conferencing system is one of the most valuable steps you can take. In order to hold an in-person meeting, you’ll need to account for extra set-up time. Additionally, video conferencing eliminates the need for participants to commute, which saves even more time. So, instead of wasting time on set-up or commuting, your workers will be able to prioritize more important tasks.

Better Quality Communication

With video conferencing, the quality of communications could actually be improved, compared to other forms of distance communication. Simply put, it’s easier for people to process visual information, compared to information that’s presented solely via text or audio.

Keep Participants Engaged

Again, if you’re currently relying upon audio for long-distance communication, it’s going to be more difficult to keep participants engaged. Audio calls can leave participants feeling disconnected from everyone else on the call, making it easier to grow distracted. This will lower that individual’s engagement in the call.

Improve Attendance

As we mentioned earlier, commuting is a variable that video conferencing eliminates. Not only that, but with in-person meetings, it is far more difficult to work around the busy schedules of the participants. Video conferencing won’t require everyone to take so much time out of their schedule, in order to participate in the meeting. This can help improve the attendance of business meetings, overall. The call can also be recorded so that those who can’t attend will be able to watch it later.

Reap the Benefits of Video Conferencing With TDNYC

In order to take advantage of video conferencing and its many benefits, you’ll first need to set up a successful video conferencing system. Unsure where to begin? Make sure to get in touch with the team at TDNYC and learn about our top-notch solutions, today.

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How to Select a Camera for Your Video Conferencing System https://tdnyc.com/how-to-select-a-camera-for-your-video-conferencing-system/ Tue, 21 Sep 2021 11:00:42 +0000 https://tdnyc.com/?p=5691

As the name would imply, video is one of the key components of any successful video conferencing system. At its core, the purpose of video conferencing is to improve the productivity and efficiency of business communications. However, in order for communications to run smoothly, it is necessary that the system utilize a high-quality camera, offering clear and uninterrupted video to every user.

Not only that but in a post-COVID-19 world, video conferencing has become an increasingly popular solution for businesses, of all types and sizes. In fact, across the globe, around 30% of companies adopted their very first video conferencing system, at some point after the pandemic’s onset.

With video conferencing becoming more popular than ever, many businesses might feel pressure to quickly adapt and begin using a system. Nonetheless, this doesn’t mean that it’s ever a wise idea to haphazardly throw together a video conferencing system—whenever a system isn’t thoughtfully constructed, it is likely to do more harm than good, in terms of improving the communicative capabilities of your team.

What to Consider Before Selecting a Video Conferencing Camera

Before your business selects and purchases its own camera for a video conferencing system, make sure to take a step back and consider: Is this really the camera that my system needs? Or, will this camera only cause additional technical or communication problems?

In order to successfully serve its purpose, a high-quality video conferencing camera or webcam must adhere to a few core properties—not just any camera will do. Here are the variables you will need to consider as you select your business’s video conferencing camera.

Does the Camera Support HD Video?

This is a necessity for those looking to purchase a camera for professional video conferencing. If your camera or webcam lacks high-definition capabilities, then you’re likely to experience issues with video quality or clarity. At the very least, your camera should support a resolution of 720p, although it’s a good move to opt for a 1080p camera instead. The better the resolution, the sharper the video quality.

Lower quality cameras might also struggle to zoom in on the speaker, without resulting in a loss of video quality. Additionally, grainy video isn’t going to make a positive impression on your conferencing partners. Brands like Logitech and Yealink are great places to turn if you’re looking for HD video conferencing cameras.

Does the Camera Have a Wide Angle Lens? What About Automatic Focus?

HD quality isn’t all you should be focusing on, as you select your video conferencing camera. Other factors worth considering are whether or not the camera has a wide-angle lens and/or an automatic focus feature. Both of these features will allow your calls to be as clear and streamlined as possible, especially if you have several individuals on the call.

Not only will a wide-angle lens allow you to fit more participants within the frame, but if you install it on the wall, it will also prevent distortion of the individual sitting closest to the camera. Automatic focus serves a number of purposes, from clarifying the active speaker, to make it easier to display products.

Other Variables to Consider in Your Video Conferencing Camera

Before purchasing your video conferencing camera, make sure that you’ve also accounted for:

  • Ease of use – Is the camera easy to operate? Will it cause confusion or wasted time?
  • Security – Does the camera maximize the privacy of your call? What do the security features look like?

TDNYC Offers Video Conferencing Solutions

Are you stuck, when it comes to developing your own video conferencing system? If that’s the case, then it’s time to turn to TDNYC for solutions. To get started working with us, simply contact TDNYC through our website.

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What Makes a Good Video Conferencing System? https://tdnyc.com/what-makes-a-good-video-conferencing-system/ Wed, 08 Sep 2021 21:00:51 +0000 https://tdnyc.com/?p=5686

In the digital age, it isn’t uncommon for businesses and other entities to adopt or develop a video conferencing system to make communications more efficient. However, as you go about putting together your own video conferencing system, you’ll quickly realize: There are several key factors you’ll need to account for. Otherwise, your system may not run with the ease and efficiency that you were expecting.

Ultimately, it is a great idea to adopt a video conferencing system, no matter the size or nature of your business. Remember, an impressive 94% of video conferencing-using companies state that their business has benefited from improved productivity, overall.

Attributes of a High-Quality Video Conferencing System

That being said, how can you actually go about creating a video conferencing system that gets the job done? Here are some of the top variables you’ll need to account for:

Audio and Microphone Quality

Without clear audio, it’s going to be impossible for your video conferencing system to run as it should. It can be easy to opt for the cheapest microphone option, but this is rarely a smart idea. As soon as a system has audio problems, the entire entity becomes ineffective. After all, whenever you’re engaging in video conferencing, you’re using audio as one of your primary modes of communication. Without clear audio, you won’t be able to effectively communicate, and the system no longer serves its purpose.

Webcam or Camera Quality

In a similar vein, effective video conferencing is composed of equal parts video and audio. So, in order for your system to function at its peak, you’ll need to put heavy consideration into both of these aspects. As soon as you skimp on either of them, you’re sabotaging your entire video conferencing system.

If you can’t be clearly seen by your video conferencing partner, you risk communication issues. This is why it’s important to opt for an HD webcam or camera. Cameras with higher resolution will help ensure that your video quality is as crisp as possible.

Effective Codec and Endpoint Devices

If you’d like your video conferencing system to run smoothly and with minimal technical hiccups, codec and endpoint devices go hand in hand. Whichever codec you select will be the software or hardware that digitally compresses your audio and video throughout each conferencing session. This will result in “packets” which are then transmitted straight to the endpoint (or endpoints) using a digital network. Endpoint devices come in a number of forms, including video screens or displays, telephones, loudspeakers, projectors, and more.

A Reliable Computer System

Keep in mind that whichever computer system you select will impact your system’s ability to compress and decompress data. It will also provide access to your network. Before coming to a decision, make sure that you’re considering factors like the scale of your video conferencing system, as a larger system generally means that you’ll require a higher processing speed.

Video Conferencing Solutions by TDNYC

A successful video conferencing system can dramatically improve the productivity and efficiency of your business. On the other hand, a subpar system will only lead to frustrating technical mishaps and even miscommunication during calls. In order to develop the best possible video conferencing system for your company, make sure to turn to TDNYC for guidance and support.

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What is video conferencing advantages and disadvantages https://tdnyc.com/video-conferencing-advantages-disadvantages/ Sat, 24 Jul 2021 23:07:56 +0000 http://165.227.219.185/?p=4243

The Top 5 Advantages and Disadvantages Associated With Video Conferencing

5 Advantages to Video Conferencing

  • Video Conferencing allows you to communicate remotely face to face.

With video conferencing, we are now able to have face-to-face conversations from around the world! Never before has such a revolutionary feat been possible since the inventions of the phone or that of the internet.

  • Video Conferencing is more personable than a phone call.

If you have ever had a phone call, it may sometimes seem off-putting to communicate with someone as you might not entirely be aware of what is going on in their end of the phone call. They might be weaving in and out of the conversation as they are presently doing something requiring their immediate attention. Meanwhile, a video conference allows the specters to be fully aware of what the presenter is doing through sound and sight. Adding another dimension to communications. This in turn is more pleasant as it allows people to identify other people in their actual physical form.

  • Save money on travel expenses.

As mentioned previously, in the past, some things that required face-to-face communication create a demand for people to spend money to travel where they needed to meet the person they needed to talk to. Now, within a schedule that meets the needs of both time zones, we are able to save money on communications through the use of video conferencing technology.

  • It is a workaround for people that work at home.

Being able to communicate remotely is something that also allows who people may need or want to stay at home, to be able to meet with potential clients without a need for an expensive office or facility.

It increases productivity as it allows people with disabilities to be a part of meetings.

Time outside of the office does not have to mean time outside of getting updates for work with video conferencing. Be it that you are sick, away from home or work, physically unable to meet in the office, or facing any other form of injury making you unable to be present in meetings, you are now able to.

5 Disadvantages to Video Conferencing

Video Conferencing is contingent on internet speed

  • The quality of Video Conferencing is directly related to the speed an individual’s infrastructure is able to provide. If you do not have a fast connection, video quality may actually cause problems with miscommunication.

Video Conferencing takes some technical ability to set up

  • Video Conferencing is great! When it works. Sometimes Video Conferencing is contingent on the preliminary, physical setup of how cameras and possibly other hardware needs to be configured before you are able to communicate with someone else.

Video Conferencing can be incredibly expensive

  • There are so many options available out there for individuals and organizations alike, that sometimes it can get equal parts frustrating and expensive. Things such as buying quality equipment, hiring knowledgeable technicians, and properly setting up hardware within an office or personal space consume both financial and emotional resources the longer they are not fully operational.

You may need additional devices to include video capabilities

  • As stated above, video conferencing is a concern. Sourcing quality equipment to host the video and audio processing, such as video cameras and the optional high-resolution microphone and speakers can be a daunting task in itself.

There is a short delay between sending and receiving information

  • When video conferencing is not entirely operational, or there may be problems within the technical environment, there is the possibility that delays take place throughout the video conference. Now, these delays vary in length and are highly unpredictable, but equate to the same effect. It leads to a build-up of frustration and communication between both parties. Which is exceptionally negative to have when there is a need for the highest level of communication to be present in business deals or any exchange of sensitive information.
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What Are IT Managed Services? https://tdnyc.com/what-are-it-managed-services/ Tue, 13 Jul 2021 17:17:16 +0000 https://tdnyc.com/?p=5644

Managed IT Services is simply a sophisticated name for a third-party or outsourced IT service for your company. IT management solutions are meant to oversee the day-to-day operations of your business’ network. We discuss below the many benefits of having a trusted partner handle your IT systems and how that partnership can be integral to the success of your business.

Access to Cost-Efficient IT Management Solutions

Let’s say, for instance, that on a federal business holiday, your entire system goes down. Unfortunately, no one is in your office to handle the situation because of the holiday, leaving your clients unable to access your products or services. Instead of calling on an in-house employee and paying them to travel to your business and fix it at a higher, holiday rate, IT managed services will already be hard at work. Your managed services partner can troubleshoot the issue from all angles while you and your employees spend the holiday with family and friends, stress free.

An in-house IT specialist might seem more convenient, but the level of attention to detail and around the clock coverage needed to keep you online can prove a prohibitive cost for little reward. In fact, according to recent research, “The average cost of downtime is $5,600 per minute,” according to a 2014 study by Gartner. The research firm is quick to point out, however, that this is just an average. “An Avaya report the same year found that averages ranged from $2,300 to $9,000 per minute depending on factors like company size and industry vertical.”

More Knowledge Means Communication Solutions

Since a managed IT service is outsourced, that means each IT expert was hired because they showed considerable IT skill. To get a job at a managed IT partner service, individuals need to be extremely capable and knowledgeable about a multitude of systems, software, and processes. If an IT expert at a managed service comes across a problem that exceeds their expertise, they can turn to one of several fellow IT professionals.

Allowing an in-house employee without this extensive knowledge to take a crack at the problem alone can take a great deal of time and may not even result in a solution. Instead, it’s better to rely on the expertise of an accredited group of third-party professionals. The standards of accreditation for such companies are rigorous, allowing them to maintain their reputation and competitive edge.

No Hidden Fees for Optimal Service

Across the board, experts in the IT field know the greatest benefit of outsourcing your company’s IT needs is saving costs. Outsourcing can save money, not just in not having to hire new full-time employees, but also in not having to increase current employees’ hours. This, of course, would be costly for the employer and may also decrease employee retention down the line. Outsourcing can improve productivity and efficiency, often resulting in a better product or service.

When you contract with your managed IT service, there are no surprises when it comes to price. A flat rate allows you to access only the services you need, and your contract will outline what you will pay and not a penny more. Having a contract in place not only protects you and your company from hidden fees and surprise charges, but it also makes bookkeeping for the managed IT service easy and stress-free. This way, your outsourced professionals can concentrate on keeping your system in proper working order.

Security and Peace of Mind

Once you hire a managed IT service, they are committed to your system’s safety and security. A breach in security or data leak reflects on their reputation as a company just as it does your own. Your managed service provider will make it their utmost goal to keep your system online and impenetrable to outside forces.

Call and Request a Quote Today

At TDNYC, we are committed to providing you with the best possible IT managed services available for your business. We are here to take on your heavy IT and communications solutions burdens, so you don’t have to shoulder these additional tasks on your own. No matter the size of your business, Tele-Dynamics has a solution for you. Call or contact us today to request a no-risk quote for your business and learn more about how you can access the best IT managed services in the area.

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