In celebration of Women’s Day, we invite you to an exclusive 2-hour online session –
“Elevate Your Brand: The Kaizen Way” on 10th March 2025 at 4:00 PM (GST) via Google Meet.

Led by Shruthi Vasuki (Kaizen Consultant) & Rinku Naren (Image Consultant)

This session will provide practical strategies to enhance your personal and professional brand through Kaizen – the Japanese philosophy of continuous improvement.

Why Attend?
The Power of Kaizen – Small, consistent improvements for a strong personal brand.
Dressing for Success – Strategic styling to boost confidence & presence.
Clarity, Confidence & Direction – A roadmap to refine your brand.
Interactive Activities – Engage in discussions & self-discovery exercises.

Register Now:
https://lnkd.in/djPYzhe8

Date: 10th March 2025
Time: 4:00 PM (GST)
Platform: Google Meet (Link shared upon registration)
Don’t miss this opportunity to gain a competitive edge in your career!
Abdul Razzak SohailAmsal MuneebBharat Gupta

hashtag#womensdayhashtag#careerserviceshashtag#bitspilanidubaihashtag#careerservicesbpdc

This course teaches Network Engineers how to design, implement, and maintain Azure networking solutions. This course covers the process of designing, implementing, and managing core Azure networking infrastructure, Hybrid Networking connections, load balancing traffic, network routing, private access to Azure services, network security and monitoring. Learn how to design and implement a secure, reliable, network infrastructure in Azure and how to establish hybrid connectivity, routing, private access to Azure services, and monitoring in Azure.

Audience Profile

This course is for Network Engineers looking to specialize in Azure networking solutions. An Azure Network engineer designs and implements core Azure networking infrastructure, hybrid networking connections, load balance traffic, network routing, private access to Azure services, network security and monitoring. The azure network engineer will manage networking solutions for optimal performance, resiliency, scale, and security.

Job role: Network Engineer

Preparation for exam: AZ-700

Skills gained

• Design, implement and manage hybrid network connections
• Design and implement core Azure networking infrastructure
• Design and implement routing and load balancing in Azure
• Secure and monitor networks
• Design and implement private access to Azure Services

Prerequisites

Successful Azure Network Engineers start this role with experience in enterprise networking, on-premises or cloud infrastructure and network security.

• Understanding of on-premises virtualization technologies, including: VMs, virtual networking, and virtual hard disks.
• Understanding of network configurations, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies.
• Understanding of software defined networking.
• Understanding hybrid network connectivity methods, such as VPN.
• Understanding resilience and disaster recovery, including high availability and restore operations.

Prerequisite courses (or equivalent knowledge and hands-on experience):

This free online training will give you the experience you need to be successful in this course.

• Azure Fundamentals part 1: Describe core Azure concepts – Learn | Microsoft Docs
• Azure Fundamentals part 2: Describe core Azure services – Learn | Microsoft Docs
• Azure Fundamentals part 3: Describe core solutions and management tools on Azure – Learn | Microsoft Docs
• Azure Fundamentals part 4: Describe general security and network security features – Learn | Microsoft Docs
• AZ-104: Configure and manage virtual networks for Azure administrators – Learn | Microsoft Docs

Course outline

Module 1: Introduction to Azure Virtual Networks

In this module you will learn how to design and implement fundamental Azure Networking resources such as virtual networks, public and private IPs, DNS, virtual network peering, routing, and Azure Virtual NAT.

Lessons

• Explore Azure Virtual Networks
• Configure public IP services
• Design name resolution for your Virtual Network
• Enable Cross-VNet connectivity with peering
• Implement virtual network traffic routing
• Configure internet access with Azure Virtual NAT

Lab : Exercise: design and implement a Virtual Network in Azure

Lab : Exercise: configure DNS settings in Azure

Lab : Exercise: connect two Azure Virtual Networks using global virtual network peering

After completing this module, students will be able to:

• Implement virtual networks
• Configure public IP services
• Configure private and public DNS zones
• Design and implement cross-VNET connectivity
• Implement virtual network routing
• Design and implement an Azure Virtual Network NAT

Module 2: Design and Implement Hybrid Networking

In this module you will learn how to design and implement hybrid networking solutions such as Site-to-Site VPN connections, Point-to-Site VPN connections, Azure Virtual WAN and Virtual WAN hubs.

Lessons

• Design and implement Azure VPN Gateway
• Connect networks with Site-to-site VPN connections
• Connect devices to networks with Point-to-site VPN connections
• Connect remote resources by using Azure Virtual WANs
• Create a network virtual appliance (NVA) in a virtual hub

Lab : Exercise: create a Virtual WAN by using Azure Portal

Lab : Exercise: create and configure a virtual network gateway

After completing this module, students will be able to:

• Design and implement a site-to-site VPN connection
• Design and implement a point-to-site VPN connection
• Design and implement Azure Virtual WAN Resources

Module 3: Design and implement Azure ExpressRoute

In this module you will learn how to design and implement Azure ExpressRoute, ExpressRoute Global Reach, ExpressRoute FastPath and ExpressRoute Peering options.

Lessons

• Explore Azure ExpressRoute
• Design an ExpressRoute deployment
• Configure peering for an ExpressRoute deployment
• Connect an ExpressRoute circuit to a VNet
• Connect geographically dispersed networks with ExpressRoute global reach
• Improve data path performance between networks with ExpressRoute FastPath
• Troubleshoot ExpressRoute connection issues

Lab : Exercise: configure an ExpressRoute gateway

Lab : Exercise: provision an ExpressRoute circuit

After completing this module, students will be able to:

• Design and implement Expressroute
• Design and implement Expressroute Direct
• Design and implement Expressroute FastPath

Module 4: load balancing non-HTTP(S) traffic in Azure

In this module you will learn how to design and implement load balancing solutions for non-HTTP(S) traffic in Azure with Azure Load balancer and Traffic Manager.

Lessons

• Explore load balancing
• Design and implement Azure load balancer using the Azure portal
• Explore Azure Traffic Manager

Lab : Exercise: create a Traffic Manager profile using the Azure portal

Lab : Exercise: create and configure an Azure load balancer

After completing this module, students will be able to:

• Design and implement Azure Laod Balancers
• Design and implement Azure Traffic Manager

Module 5: Load balancing HTTP(S) traffic in Azure

In this module you will learn how to design and implement load balancing solutions for HTTP(S) traffic in Azure with Azure Application gateway and Azure Front Door.

Lessons

• Design Azure application gateway
• Configure Azure application gateway
• Design and configure Azure front door

Lab : Exercise: deploy Azure application gateway

Lab : Exercise: create a front door for a highly available web application

After completing this module, students will be able to:

• Design and implement Azure Application Gateway
• Implement Azure Front Door

Module 6: Design and implement network security

In this module you will learn to design and imponent network security solutions such as Azure DDoS, Azure Firewalls, Network Security Groups, and Web Application Firewall.

Lessons

• Secure your virtual networks in the Azure portal
• Deploy Azure DDoS Protection by using the Azure portal
• Deploy Network Security Groups by using the Azure portal
• Design and implement Azure Firewall
• Working with Azure Firewall Manager
• Implement a Web Application Firewall on Azure Front Door

Lab : Exercise: deploy and configure Azure Firewall using the Azure portal

Lab : Exercise: secure your virtual hub using Azure Firewall Manager

Lab : Exercise: configure DDoS Protection on a virtual network using the Azure portal

After completing this module, students will be able to:

• Configure and monitor an Azure DDoS protection plan
• implement and manage Azure Firewall
• Implement network security groups
• Implement a web application firewall (WAF) on Azure Front Door

Module 7: Design and implement private access to Azure Services

In this module you will learn to design and implement private access to Azure Services with Azure Private Link, and virtual network service endpoints.

Lessons

• Define Private Link Service and private endpoint
• Explain virtual network service endpoints
• Integrate Private Link with DNS
• Integrate your App Service with Azure virtual networks

Lab : Exercise: create an Azure private endpoint using Azure PowerShell

Lab : Exercise: restrict network access to PaaS resources with virtual network service endpoints

After completing this module, students will be able to:

• Define the difference between Private Link Service and private endpoints
• Design and configure private endpoints
• Explain virtual network service endpoints
• Design and configure access to service endpoints
• Integrate Private Link with DNS
• Integrate your App Service with Azure virtual networks

Module 8: Design and implement network monitoring

In this module you will learn to design and implement network monitoring solutions such as Azure Monitor and Network watcher.

Lessons

• Monitor your networks with Azure Monitor
• Monitor your networks with Azure Network Watcher

Lab : Exercise: Monitor a load balancer resource by using Azure Monitor

After completing this module, students will be able to:

• Configure network health alerts and logging by using Azure Monitor
• Create and configure a Connection Monitor instance
• Configure and use Traffic Analytics
• Configure NSG flow logs
• Enable and configure diagnostic logging
• Configure Azure Network Watcher

This course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP), as well as each of the finance and operations apps, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce , Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on-labs.

Audience Profile

People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the finance and operations capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.

Job role: Business Owner

Preparation for exam: MB-920

Skills gained

• Describe the capabilities and functionality of Dynamics 365 Supply Chain Management

• Describe the capabilities and functionality of Dynamics 365 Finance

• Describe the capabilities and functionality of Dynamics 365 Commerce

• Describe the capabilities and functionality of Dynamics 365 Human Resources

• Describe the capabilities and functionality of Dynamics 365 Project Operations (ERP)

Course outline

Module 1: Learn the Fundamentals of Dynamics 365 Supply Chain Management

This module covers the basic concepts of enterprise resource management and what the finance and operations apps have in common before diving into Dynamics 365 Supply Chain Management. We begin with the standard marketing business processes and how Marketing addresses those. Then we examine the product capabilities. Finally, we cover additional marketing apps such as LinkedIn Campaign Manager, Dynamics 365 Customer Voice and Dynamics 365 Customer Insights.

Lessons

• Get introduced to the finance and operations apps

• Identify general capabilities of Dynamics 365 Supply Chain Management

• Explore warehouse and inventory capabilities in Dynamics 365 Supply Chain Management

• Explore manufacturing strategies in Dynamics 365 Supply Chain Management

• Explore asset management capabilities in Dynamics 365 Supply Chain Management

• Capstone lab

Lab : Navigate the finance and operations apps

Lab : Explore workspaces and filtering

Lab : Create a Product

Lab : Create a Purchase Order

Lab : Create a Warehouse

Lab : Create a Production Order

Lab : Create a planned Work Order

Lab : Dynamics 365 Supply Chain Management Capstone lab

• Explore Product Management

• Explore Warehouse Management

• Explore Production Management

• Explore Inventory Management

• Explore Procurement and Sourcing

After completing this module, students will be able to:

• Describe the common features of the finance and operations apps

• Describe the general capabilities of Dynamics 365 Supply Chain Management

• Describe the warehouse and inventory management, manufacturing and asset management capabilities

Module 2: Learn the Fundamentals of Dynamics 365 Finance

In this module we take a look at Dynamics 365 Finance. We will cover core capabilities of the product before focusing on general ledger, accounts payable and accounts receivable. Next, we explore expense management and budgeting in Dynamics 365 Finance.

Lessons

• Explore Dynamics 365 Finance core capabilities

• Explore general ledger

• Explore accounts payable and accounts receivable

• Explore expense management, fixed asset management, and budgeting

• Capstone lab

Lab : Capstone lab

Lab : Create a vendor payment journal

Lab : Create a financial dimension

• Explore the General Ledger

• Explore Accounts Payable

• Explore Accounts Receivable

After completing this module, students will be able to:

• Discuss Dynamics 365 Finance core capabilities

• Discuss general ledger, accounts payable and accounts receivable

• Discuss expense management, fixed asset management, and budgeting

Module 3: Learn the Fundamentals of Dynamics 365 Commerce

In this module we take a look at Dynamics 365 Commerce. We will cover core capabilities of the product before turning our attention to Dynamics 365 Fraud Protection and its capabilities.

Lessons

• Explore Dynamics 365 Commerce capabilities

• Explore Dynamics 365 Fraud Protection

• Capstone lab

Lab : Create a discount product

Lab : Create a product assortment

Lab : Capstone lab

• Explore Commerce Headquarters

After completing this module, students will be able to:

• Discuss Dynamics 365 Commerce

• Discuss Dynamics 365 Fraud Protection

Module 4: Learn the Fundamentals of Dynamics 365 Human Resources

In this module we take a look at Dynamics 365 Human Resources. We will cover core capabilities of the product before turning our attention to the personnel management capabilities of the product.

Lessons

• Explore Dynamics 365 Human Resources core capabilities

• Explore the personnel management capabilities

• Capstone lab

Lab : Capstone lab

• Explore Human Resources

After completing this module, students will be able to:

• Discuss the core capabilities of Dynamics 365 Human Resources

• Discuss personnel management capabilities

Module 5: Learn the Fundamentals of Dynamics 365 Project Operations (ERP)

In this module we take a look at the enterprise resource capabilities of Dynamics 365 Project Operations. We will cover the project lifecycle as well as the project planning and execution capabilities of the product.

Lessons

• Identify project lifecycle management capabilities in Dynamics 365 Project Operations

• Explore the project planning and execution capabilities of Dynamics 365 Project Operations

After completing this module, students will be able to:

• Discuss the project lifecycle management capabilities in Dynamics 365 Project Operations

• Explore the project planning and execution capabilities of Dynamics 365 Project Operations

Duration – 2 Days

This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.

Audience Profile

People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.

Job role: Business Owner

Preparation for exam: MB-910

Skills gained

• Describe the capabilities and functionality of Dynamics 365 Marketing
• Describe the capabilities and functionality of Dynamics 365 Sales
• Describe the capabilities and functionality of Dynamics 365 Customer Service
• Describe the capabilities and functionality of Dynamics 365 Field Service
• Describe the capabilities and functionality of Dynamics 365 Project Operations (CRM)

Prerequisites

Learners should have a fundamental understanding of customer engagement principles and busi of cloud computing is helpful,

but isn’t necessary.

Course outline

Module 1: Learn the Fundamentals of Dynamics 365 Marketing

This module covers the basic concepts of customer engagement and what the customer engagement apps have in common before diving into Dynamics 365 Marketing. We begin with the standard marketing business processes and how Marketing addresses those. Then we examine the product capabilities. Finally, we cover additional marketing apps such as LinkedIn Campaign Manager, Dynamics 365 Customer Voice and Dynamics 365 Customer Insights.

Lessons

• Get introduced to the Dynamics 365 customer engagement apps
• Examine Dynamics 365 Marketing
• Describe Dynamics 365 Marketing capabilities
• Review Additional Marketing Apps

Lab : Working with customer engagement apps Lab : Manage Customers and Activities

Lab : Search and filter data

Lab : Dynamics 365 Marketing Capstone Lab

• Create a marketing email
• Create a Segment in Dynamics 365 Marketing
• Create a Customer Journey

After completing this module, students will be able to:

• Describe the customer engagement apps and what they have in common
• Describe the standard marketing processes and how Dynamics 365 Marketing addresses them
• Describe Dynamics 365 Marketing features and capabilities
• Describe additional marketing apps

Module 2: Learn the Fundamentals of Dynamics 365 Sales

This module provides an introduction to Dynamics 365 Sales. We begin with the standard sales business processes and how Sales addresses those. Then we examine the product capabilities. Finally, we cover additional sales apps such as Sales Insights and Sales Navigator.

Lessons

• Explore Dynamics 365 Sales
• Manage the sales lifecycle with Dynamics 365 Sales
• Review additional sales apps

Lab : Dynamics 365 Sales Capstone Lab

• Create and qualify a Lead
• Manage a sales Opportunity

After completing this module, students will be able to:

• Describe the standard sales processes and how Dynamics 365 Sales addresses them
• Describe Dynamics 365 Sales capabilities
• Describe additional sales apps such as Sales Insights and Sales Navigator

Module 3: Learn the Fundamentals of Dynamics 365 Customer Service

This module provides an introduction to Dynamics 365 Customer Service. We begin with the standard customer service business processes and how Customer Service addresses those. Then we examine the product capabilities. Finally, we cover additional customer service apps such as Omnichannel for Customer Service, Dynamics 365 Customer Service Insights, Customer Service Scheduling and Connected Customer Service.

Lessons

• Examine Dynamics 365 Customer Service
• Describe Dynamics Customer Service capabilities
• Review additional customer service apps

Lab : Dynamics 365 Capstone Lab

• Create and publish a Knowledge Article
• Manage a support Case through its life cycle After completing this module, students will be able to:
• Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them
• Describe Dynamics Customer Service capabilities
• Describe additional sales apps such as Sales Insights and Sales Navigator

Module 4: Learn the Fundamentals of Dynamics 365 Field Service

This module provides an introduction to Dynamics 365 Field Service. We begin with the standard field service business processes and how Field Service addresses those. Then we examine the product capabilities, including work order generation, scheduling, inventory management and asset management.

Lessons

• Examine Dynamics Field Service
• Generate Work Orders in Dynamics 365 Field Service
• Describe the scheduling capabilities of Dynamics 365 Field Service
• Examine the inventory management capabilities of Dynamics 365 Field Service
• Review the asset management capabilities of Dynamics 365 Field Service

Lab : Dynamics 365 Capstone Lab

• Create a Case and escalate to a Work Order
• Schedule items with Dynamics 365 Field Service After completing this module, students will be able to:
• Describe the standard field service business processes and how Dynamics 365 Field Service addresses
• Describe how to generate Work Orders
• Describe the scheduling capabilities of Dynamics 365 Field Service
• Describe the inventory management capabilities of Dynamics 365 Field Service
• Describe the asset management capabilities of Dynamics 365 Field Service

Module 5: Learn the Fundamentals of Dynamics 365 Pro

Operations (CRM)

This module provides an introduction to the customer engagement aspects of Dynamics 365 Project Operations. We begin with the standard project-based business processes and how Project Operations addresses those. Then we examine the product capabilities, including sales, project management, and resource utilization.

Lessons

• Examine Dynamics 365 Project Operations
• Describe the sales capabilities of Dynamics 365 Project Operations
• Plan projects with Dynamics 365 Project Operations
• Review the resource utilization capabilities of Dynamics 365 Project Operations

Lab : Dynamics 365 Project Operations Capstone Lab

• Create a project-based Lead
• Manage a project-based Opportunity
• Create a Project Quote and Project Estimate After completing this module, students will be able to:
• Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations
• Describe the sales capabilities of Dynamics 365 Project Operations
• Describe the project management capabilities of Dynamics 365 Project Operations
• Describe the resource utilization capabilities of Dynamics 365 Project Operations

Duration – 2 Days

This course provides learners with a broad overview of Dynamics 365 applications. We will introduce you each of the applications, articulate their business value, and discuss and demo core functionality. We will cover Dynamics 365 security, reporting, and familiarize you with data and product integrations available.

Audience profile

This course is targeted to learners who want to acquire a solid grounding in the fundamentals of Dynamics 365.

Skills gained

• Distinguish between the different Dynamics 365 applications

• Articulate the business value and core functionality of the Dynamics 365 apps

• Describe artificial intelligence (AI) and mixed reality (MR)

Prerequisites

None

Course outline

Module 1: Introduction to Microsoft Dynamics 365

We help you explore and evaluate the Dynamics 365 applications that empower employees, engage customers, and optimize operations. You’ll be introduced to Dynamics 365 with a holistic view of the whole application.

Lessons

• Introduction

• Dynamics 365 Applications

• What is artificial intelligence (AI)?

• What is mixed reality (MR)?

• Digital Transformation

• Summary

After completing this module, you will be able to:

• Identify the Dynamics 365 Business Applications

• Understand the role of artificial intelligence (AI) and mixed reality (MR) in Dynamics 365

• Explain digital transformation

• Recognize how the Dynamics 365 apps support digital transformation

Module 2: Principles of cloud computing

In this module, we help you understand the principle of cloud computing, and explore deployment options for Dynamics 365 business applications.

Lessons

• Introduction

• What is cloud computing?

• Benefits of cloud computing

• Compliance, terms, and requirements

• Types of cloud services

• Deployment

• Azure DevOps

• Microsoft Dynamics Lifecycle Services (LCS)

• Explore Power Platform Admin Center

• Summary

After completing this module, you will be able to:

• Describe cloud computing and its benefits

• Understand deployment options for Dynamics 365 applications

• Articulate cloud services compliance and compliance requirements

• Describe the types of cloud services

• Explain Azure DevOps and Lifecycle Services (LCS)

Module 3: Introduction to Dynamics 365 Sales

In this module, we will introduce you to Dynamics 365 Sales, which enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster.

Lessons

• Introduction

• Automation of business processes with Dynamics 365 Sales

• Manage the sales process and pipeline

• Benefits of Microsoft Relationship Sales Solution (MRSS)

• Dynamics 365 Sales Insights

• Dynamics 365 Customer Voice

• Dynamics 365 Product Visualize

• Summary

Lab : Explore Dynamics 365 Sales

• Create or edit quotes

• Create or edit orders

• Create or edit invoices

After completing this module, you will be able to:

• Describe Dynamics 365 sales automation

• Articulate how to manage the sales process in Dynamics 365 Sales

• Discover Microsoft Relationship Sales Solution (MRSS)

• Explain the business value of Dynamics 365 Sales Insights

• Explain the business value of Dynamics 365 Customer Voice

Module 4: Introduction to Dynamics 365 Marketing

In this module, we will introduce you to Dynamics 365 Marketing and show how Dynamics 365 Marketing is designed to help you find and nurture the right leads.

You can run multi-channel marketing campaigns to attract the right prospects. That means email, web, events, text messaging, and custom channels.

Lessons

• Introduction

• The benefits of Dynamics 365 Marketing

• Features and functionality of Dynamics 365 Marketing

• Lead generation and qualification

• Customer journey

• Segmentation

• Event management

• Summary

Lab : Explore Dynamics 365 Marketing

• Create engaging emails

• Pinpoint your audience

• Build a campaign

After completing this module, you will be able to:

• Articulate the benefits of using Dynamics 365 Marketing

• Describe the features and functionality of Dynamics 365 Marketing

• Describe a Customer journey

Module 5: Introduction to Dynamics 365 Customer Service

Excellent customer service creates happy customers. The built-in intelligence of Dynamics 365 Customer Service delivers faster, more personalized support that adds value to every interaction. In this module, we will introduce you to how Marketing manages customer expectations and provides the necessary tools so organizations can keep their customers happy, especially when something doesn’t go exactly as planned.

Lessons

• Introduction

• Overview of Dynamics 365 Customer Service

• Account management

• Case lifecycle management

• Knowledge articles

• Omnichannel for Dynamics 365 Customer Service

• Power Apps Portals

• Dynamics 365 Customer Service Insights

• Summary

Lab : Explore Dynamics 365 Customer Service

• Create and manage a case

After completing this module, you will be able to:

• Present an overview of Dynamics 365 Customer Service

• Discuss the core capabilities of Dynamics 365 Customer Service

• Explain the value of Dynamics 365 Customer Service Insights

Module 6: Introduction to Dynamics 365 Field Service

In this module, we will introduce you to Dynamics 365 Field Service. You will learn how Field Service helps organizations deliver seamless end-to-end service experience, where world-class Customer Relationship Management (CRM) capabilities converge with powerful machine learning, mixed reality and IoT technology to create a single, integrated solution that is transforming field service management.

Lessons

• Introduction

• Benefits of Dynamics 365 Field Service

• Connected Field Service

• Service resource scheduling

• Resource Scheduling Optimization (RSO)

• Field Service Mobile

• Dynamics 365 Remote Assist

• Dynamics 365 Guides

• Summary

After completing this module, you will be able to:

• Describe the benefits of Dynamics 365 Field Service

• Explain Connected Field Service

• Discover Dynamics 365 Remote Assist

• Discover Dynamics 365 Guides

Module 7: Introduction to Dynamics 365 Finance

Succeeding in today’s business environment requires leveraging technology to manage finances across the globe, monitor performance in real time, automate and simplify functions, protect future business outcomes, and maximize productivity. In this module, we will introduce you to Dynamics 365 Finance, Microsoft’s financial management business application that enables medium and enterprise organizations to monitor the performance of global financial operations in real-time, predict future outcomes, and make data-driven decisions to drive growth.

Lessons

• Introduction

• Overview of Dynamics 365 Finance

• Dynamics 365 Finance core capabilities

• Summary

Lab : Explore Dynamics 365 Finance

After completing this module, you will be able to:

• Describe the benefits of Dynamics 365 Finance

• Provide a high-level overview of Dynamics 365 Finance

• Explain the Accounts receivable and payable functions in Dynamics 365 Finance

Module 8: Introduction to Dynamics 365 Supply Chain Management

Manufacturing and distributors are transforming to smart factories and warehouses, where human intelligence is enhanced by Artificial Intelligence (AI), advanced robotics, Internet of Things (IoT) and Machine Learning (ML) are speeding production while lowering the defects. In this module, we will introduce you to Dynamics 365 Supply Chain Management, which empowers employees of a business to get a unified view of inventory, warehouse, manufacturing, service, and logistics with predictive analytics that turn data into insights to support better strategic decisions.

Lessons

• Introduction

• Overview of Dynamics 365 Supply Chain Management

• Dynamics 365 Supply Chain Management core capabilities

• Dynamics 365 Layout

• Summary

Lab : Explore Dynamics 365 Supply Chain Management

• Create a product

• Create product masters

• Create a purchase order

After completing this module, you will be able to:

• Describe the benefits of Dynamics 365 Supply Chain Management

• Provide a high-level overview of Dynamics 365 Supply Chain Management

• Articulate the value of Asset management

• Discuss Dynamics 365 Layout

Module 9: Introduction to Dynamics 365 Business Central

Dynamics 365 Business Central is comprehensive business management solution that helps connect data, people, and processes. It is designed for small and medium businesses that have outgrown their existing management tools and need to streamline and improve their operations. In this module, we will introduce you to how Dynamics 365 Business Central automatically pulls systems and processes together, enabling users to manage integrated financials, sales, service, and operations.

Lessons

• Introduction

• Overview of Dynamics 365 Business Central

• Finance and budgeting

• Supply chain mangement

• Project management

• Sales and service

• When should you use Business Central versus other Dynamics 365 applications?

• Summary

After completing this module, you will be able to:

• Explore commuon use cases for Dynamics 365 Business Central

• Discover when to leverage Business Central versus other Dynamics 365 products

Module 10: Introduction to Dynamics 365 Human Resources

The workforce is changing and competition for top talent is fierce! HR leaders are struggling to find and hire the right candidates for the job, and the hiring process is

more complicated than ever before. In this module, we will introduce you to Dynamics 365 Human Resources.

Lessons

• Introduction

• Overview of Dynamics 365 Human Resources

• Employee Self-service

• Personnel management

• Benefits management

• Employee development

• Summary

Lab : Explore Dynamics 365 Human Resources

• Create a job

After completing this module, you will be able to:

• Discover the Human Resources tools that help drive operational efficiency

• Explore features and functionality of Human Resources

Module 11: Introduction to Dynamics 365 Commerce

Customer shopping is no longer limited to a moment in time. Engagement starts well before customers reach your store or website and the nature of our interaction with customers has also changed. Customers are no longer looking to sales associates for product details, but rather engage retailers when they are already significantly down the track of the purchase journey. Along with this shift comes a new expectation from customers that their purchasing experience needs to be personalized, engaging and friction free. This experience is only possible by bringing together digital and physical shopping channels to delivering personalized and differentiated experiences that enable a competitive edge and build brand loyalty. In this module, we will introduce you to Dynamics 365 Commerce.

Lessons

• Introduction

• Overview of Dynamics 365 Commerce

• Omnichannel and Channel management

• Dynamics 365 Commerce core functional areas

• Assisted Selling

• Merchandizing and inventory

• Dynamics 365 Commerce deployment options

• Dynamics 365 Fraud Protection

• Summary

After completing this module, you will be able to:

• Provide a high-level overview of Dynamics 365 Commerce

• Discover deployment options

• Describe Dynamics 365 Fraud Protection

• Explore omnichannel

Module 12: Recognize Dynamics 365 Security

Dynamics 365 and the Power Platform are built with security, privacy, compliance and transparency in mind. Microsoft Cloud security, safeguards your cross-cloud resources. It helps secure infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). It quickly finds vulnerabilities in your apps to provide better defense. In this module, we help you understand and learn data loss prevention which is part of the overall layers of security that the power platform at Dynamics 365 offers.

Lessons

• Introduction

• Dynamics 365 cloud security

• Cloud security basics

• Understanding role-based security

• Security in Finance and Operations apps

• Summary

Lab : Explore security roles in Dynamics 365 model-driven apps

Lab : Explore security roles in Finance and Operations apps

Lab : Enhance security by encrypting your data

After completing this module, you will be able to:

• Describe Dynamics 365 cloud security

• Describe Dynamics 365 role-based security

Module 13: Connect and analyze your Dynamics 365 data

How can business leaders make important and correct decisions in their business without the accurate insights of the underlying financial and operational data running their business? With no visibility it would be Impossible! In this module we will help you understand reporting and analytics in Dynamics 365 business applications.

Lessons

• Introduction

• The use of Microsoft Power Platform in Dynamics 365

• Benefits of Common Data Service

• Dynamics 365 reporting

• Summary

Lab : Explore Power Platform Admin Center

After completing this module, you will be able to:

• Describe the use of Power Platform in Dynamics 365

• Articulate the benefits of Common Data Service

• Explain Dynamics 365 reporting

Module 14: Explore model-driven app integrations and Dynamics 365 Customer Insights

Model-driven apps integrate across the Microsoft product’s stack. Using connectors, it is also possible to integrate with hundreds of other software offerings available in AppSource. In this module, we will introduce you to the integrations available to model-driven apps.

Lessons

• Introduction

• Integration across Dynamics 365 applications

• Integration with Microsoft products

• Integration with third-party applications

• Dynamics 365 Customer Insights

• Summary

After completing this module, you will be able to:

• Explain how Dynamics 365 model-driven app integrate

• Describe Office 365 integrations

• Identify third-party integrations

• Describe Dynamics 365 Customer Insights

• Recognize Adobe Experience Cloud

Module 15: Explore Finance and Operations cross-app integrations

In this module, we help you make the right design decision, when you implement integration scenarios in Microsoft Dynamics 365 Finance and Supply Chain Management.

Lessons

• Introduction

• Integration across Dynamics 365 apps

• Discover the Data Management Framework

• Integrations across Microsoft products

• Integrations with third-party apps

• Explore external system integration capabilities

• Summary

After completing this module, you will be able to:

• Describe the data management framework

• Explain Office 365 integrations

• Explore external system integration capabilities

Duration – 4 Days

Built and optimized for small and medium businesses, Dynamics 365 Business Central is an application for companies that have outgrown their entry-level business applications. Growing businesses often outgrow their basic accounting software or legacy enterprise resource planning (ERP) systems that are unable to handle increased inventory and transactions, lack integration with other line-of-business systems, and have reporting limitations. Businesses are also challenged with the logistics of providing services that have more scalability, increased mobility, and availability in the cloud. With Business Central, you can manage your financials, automate and secure your supply chain, sell smarter, improve customer service and project performance, and optimize your operations.

Audience profile

A Dynamics 365 Business Central core Functional Consultant is responsible for implementing core application setup processes for small and medium businesses.

Job role: Functional Consultant

Preparation for exam: MB-800

Skills gained

• Understand use cases for Business Central modules
• Set up Business Central
• Configure Financials Show more

Prerequisites

This course is designed for functional consultants working with Dynamics 365 Business Central, or functional consultants who work with cs 365 apps

who want to expand their knowledge of Business Central

Course outline

Module 1: Introduction to Business Central

Introduction to Business Central Modules

Lessons

• Introduction to Business Central
• Technology overview
• Navigate the user interface
• Master data for the Sales and Purchase process

Module 2: Application Setup

Lessons

• Create and configure a new company
• Migrate data to Business Central
• Manage Security
• Set up core app functionality
• Set up dimensions

Module 3: Configure Financials

Lessons

• Set up Finance Management
• Set up the Chart of Accounts
• Set up posting groups
• General Journals
• Set up Cash Management
• Set up Accounts Payables
• ·        Set up Accounts Receivables

Module 4: Configure Sales and Purchasing

Lessons

• Set up Inventory
• Configure prices and discounts

Module 5: Operations

Lessons

• Purchase items
• Sell items
• Process financial transactions
• ·         Inventory costing

Module 6: Integration and Automation

Lessons

• Set up and use approvals with workflows
• Connect Power Apps
• Connect Power Automate
• Connect Power BI

Duration – 4 Days

This course is developed for those aspired to be solution architect and also those who are new to this role. This course provides the technical information focusing on application architecture and technical skills to start their journey into this role. This course will not cover the industrial skills and delivery skills required for this role.

Audience Profile

The audience for this course should have previous experience with functional or technical focus in Dynamics 365: Finance and Operations Applications. Primarily for those who are aspired to be solution architect role.

Job role: Solution Architect

Preparation for exam: MB-700

Skills gained

• Understand the tasks expected to be completed by the solution architect for Dynamics implementation
• Complete the solution blueprint artifacts
• Know where to find technical information to address their customer’s questions

Prerequisites

You must complete the following learning paths before attending this instructor led training :

Architect solutions for Dynamics 365 and Power Platform – Learn | Microsoft Docs 3 hr 57 min

Use Success by Design for Unified Operations apps solutions – Learn | Microsoft Docs 3 hr 30 min

Course outline

Module 1: The architect role

This module will introduce you to the solution architect role. It will help you understand the major skills needed to perform on this role.

Lessons

• The solution architect role

Lab : Classroom exercises

• Exercise | group exercise
• Exercise | Individual exercise

After completing this module, the students should be able to

• Refresh the knowledge obtained from the online content for solution architect
• List the skills needed for a solution architect

Module 2: Manage interactions with FastTrack

This module will introduce to FastTrack and how to interact with them during Dynamics implementation.

Lessons

• Get to know FastTrack
• Make the most of FastTrack templates

After completing this module, the students should be able to

• Identify the value proposition of FastTrack
• Identify FastTrack engagement types and personnel roles
• Describe FastTrack workshop scoping and inputs for each workshop
• Make the most of solution blueprint template
• Learn to complete go-live checklist
• know how to become FastTrack recognized solution architect

Module 3: Solution blueprint

This module will help you give you an overview of solution blueprint in general. Also, this module serves as the foundation for the rest of modules as you will be doing several activities to build your very first solution blueprint during this class.

Lessons

• Solution blueprint definition and components
• Project governance and timeline
• Solution architecture and organizational structure
• Working with business process catalog

Lab : Classroom exercise

Lab : Case study – student Activity

• Exercise | what is solution blueprint?
• Exercise | solution blueprint components
• Case study artifact distribution
• Student activity 1 | Program Strategy
• Student activity 2 | Program Strategy
• Student activity 3 | describe overall solution architecture
• Student activity | describe business processes in scope of the solution After completing this module, the students should be able to
• Understand solution blueprint definition
• Describe solution blueprint purpose
• Identify main solution blueprint components
• Describe solution scope, goals and challenges
• List implementation team members and project roles
• Describe project timeline for implementation and rollouts
• Describe change management, risks, and escalation path
• Describe overall solution architecture
• Describe organization
• Provide details about the organization
• Describe business processes in scope of the solution
• Understand functional and non-functional requirements
• Document product gaps and their solutions

Module 4: Define environments, tools, and deployment strategy

This module will explain to you the different environment and deployment options. It will allow empower you to define a basic environment strategy for Dynamics implementation.

Lessons

• Understand environment planning
• Application lifecycle management and deployment strategy
• Using LCS and Azure DevOps

Lab : Student activity Lab : Exercise

• Exercise | adopt One version – continuous updates
• Exercise | utilize Lifecycle services
• Student activity | develop environment plan

After completing this module, the students should be able to

• Describe general concepts for cloud deployments
• Environment planning main concepts and types
• Understand process of provisioning production and sandbox environments
• Describe developing an environment plan
• Understand development of the deployment strategy
• Define application lifecycle management
• ALM methodologies
• Define a deployment strategy
• Understand extensibility options
• Learn about upgrade scenarios and tools
• Adopt One version – continuous updates
• Utilize Azure Devops
• Utilize Lifecycle Services
• Disaster recovery strategy

Module 5: Determine data management strategy

This module will empower you to understand the data related topics within Dynamics implementation. It will help you define data migration strategy.

Lessons

• Data management overview
• Develop data migration strategy

Lab : Classroom exercise

Lab : Case study – student activity

• Exercise | data management overview
• Exercise | develop data migration strategy
• Student activity 4 | develop data migration strategy After completing this module, the students should be able to
• Describe data management overview
• Understand data management framework
• Utilize data task automation
• Describe database movement operations
• Utilize data sharing framework
• Develop data migration strategy
• Develop cutover plan
• Develop data retention plan

Module 6: Determine integration and interfaces strategies

This module will cover the integration and interface topics. It should help you to understand the available options and tools to use. It will help you define your integration and interface strategy for Dynamics implementations.

Lessons

• Develop integration strategy
• Integration options

Lab : Case study – student activity Lab : Classroom exercises

• Exercise | develop integration strategy

• Exercise | integration options
• Student activity 5 | develop integration strategy

After completing this module, the students should be able to

• Engage a customer in conversation about the benefits of engaging a FastTrack architect or team
• Describe the benefits of having the project team compare and evaluate the functional requirements
• Discuss and explain the different forms of architecture involved when creating a solution blueprint

Module 7: Define security architecture

This module will help you understand the important security aspects for Dynamics implementations.

Lessons

• Important security aspects
• Security framework
• Define security strategy

Lab : Classroom exercises

Lab : Case study – student activity

• Exercise | important security aspects
• Exercise | security framework
• Student activity 6 | develop security strategy

After completing this module, the students should be able to

• Define cloud security
• Describe main aspects of Azure datacenter security
• understand authentication and authorization
• understand compliance requirements
• Understand encryption

Module 8: Define testing strategy

This module should help you define testing strategy and develop testing plan. It will interduce you to the various testing types and tools.

Lessons

• Testing strategy overview
• Testing planning and execution

Lab : Case study – student activity Lab : Classroom exercises

• Exercise | testing strategy overview
• Exercise | testing planning and execution
• Student activity 7 | develop testing strategy

After completing this module, the students should be able to

• Understand testing scope
• Solution testing lifecycle and defect management
• Describe testing tools
• Testing roles, responsibilities and test management
• Perform test planning
• Understand One version and adopt regression testing strategy

Module 9: Define performance testing strategy

This module will focus more on the performance topics. It will help you to know the importance of performance topic and will empower you to know how to address these topics with your customer.

Lessons

• Prepare for performance topics
• Utilize performance testing tools

Lab : Classroom exercises

Exercise | prepare for performance topics

Exercise | utilize performance testing tools

After completing this module, the students should be able to

• Define performance goals and scenarios
• Define performance benchmarks and success criteria
• Define performance testing strategy
• Identify tools for performance testing
• Identify tools for performance monitoring

Module 10: Business intelligence and reporting

This module will address the key topics for reporting and intelligence needed by the solution architect.

Lessons

• Implement business intelligence and reporting

Lab : Classroom exercises

Lab : Case study – student activity

• Exercise | reporting and business intelligence overview
• Student activity 8 | develop intelligence strategy

After completing this module, the students should be able to

• Outline reporting and analytics overview
• Describe native reporting options
• Describe business intelligence reporting options
• Identify analytics reporting options
• Develop reporting and analytics strategies

Module 11: Determine licensing and support

This module is designed to help you understand the basics of licensing and support. It not meant to make you an expert on this topic. However, it will enable you to know where to find the information when you need it.

Lessons

• Understand licensing estimation
• Understand support options

Lab : Classroom exercises

• Exercise | understand licensing estimation
• Exercise | understand support options

After completing this module, the students should be able to

• Estimate number of licenses
• Stay compliant with user licensing requirements
• Understand support options during and post implementations
• Define support strategy

Module 12: Prepare for go-live

This module is to put everything together and prepare for go-live. It will help you get familiar with go-live checklist. This module also will recap major learnings from this class and you will be asked to give a class feedback.

Lessons

• Complete solution blueprint
• Prepare for go-live
• Class recap

Lab : Classroom exercises

• Exercise | prepare for go-live

After completing this module, the students should be able to

• Complete solution blueprint
• Understand go-live readiness assessment process
• Understand completing and submitting go-live checklist
• Describe the process of provisioning production environment
• Define cutover activities and go-live
• Provide class feedback

Duration – 3 Days

The Solution Architect is responsible for the successful design, implementation, deployment and adoption of an overall solution. The Solution Architect ensures that the solution meets the customer’s needs now and in the future. In this course, students will learn about decisions a Solution Architect makes during an implementation, covering security, integrations, Power Apps architecture, Power Automate architecture, and more. This course is designed to give you an introduction to the Solution Architect role.

Audience profile

Senior Consultants (both functional and technical) that aspire to be Solution Architects, or current Solution Architects that are new to the role.

Job role: Solution Architect

Preparation for exam: MB-600

Prerequisites

Before attending this course, students must have:

• Passed MB-200 Exam
• Experience with Dynamics 365 and the Power Platform
• Senior Consultant (functional or technical) or Solution Architect new to role
• Some knowledge of Microsoft Azure

Course outline

Module 1: Becoming a Solution Architect/Getting to know your customer

Lessons

• Define a Solution Architect
• Role of a Solution Architect on projects
• Project Methodology
• Getting to know your customer
• Group exercise – Getting to know your customer

Module 2: Conceptualizing the design from requirements

Lessons

• How to lead the requirement collection effort
• Using fit gap analysis
• Pillars of good architecture
• Blueprinting the solution architecture
• Group exercise – Design from requirements

Module 3: Project governance and working as a team

Lessons

• Solution Architect’s role in project governance
• Techniques for keeping a project on track
• Scenarios that could cause a project to fail
• ·        Group exercise – Project governance and working as a team

Module 4: Power Platform Architecture

Lessons

• Key Power Platform architecture components
• Understand how platform design and limits influence solution architectures
• Updates and feature releases
• Understand how to communicate how the platform meets customer needs

Module 5: Data Modeling

Lessons

• Data model influences
• Data model strategy
• Data types
• Data relationships
• ·        Group exercise – Data modeling

Module 6: Analytics and artificial intelligence

Lessons

• Planning and evaluating requirements
• Operational reporting
• Power BI
• Enterprise BI
• ·        Pre-built insights and custom AI

Module 7: Power Apps Architecture

Lessons

• Discuss options for apps and how to choose where to start
• Discuss app composition options
• Using components as part of your app architecture
• Considerations for including Portals as an app in your architecture
• Group exercise – Power Apps Architecture topics

Module 8: Application Lifecycle Management (ALM)

Lessons

• Microsoft vision and Solution Architect’s role in ALM
• Environment strategies
• Defining a solution structure for your deliverable

Lab : ALM Hands-on Lab

Module 9: Power Automate Architecture

Lessons

• Discuss options for automation and custom logic
• Review considerations for using triggers and common actions
• Explore using Business Process Flows (BPF) to guide users through business processes
• ·        Group Exercise – Evaluate scenarios for Power Automate usage

Module 10: Security Modeling

Lessons

• Solution Architect’s role in security modeling
• Discovery and learning your client’s environment
• Controlling access to environments and resources
• Controlling access to CDS Data
• ·        Group Exercise – Security Modeling

Module 11: Integration

Lessons

• Solution Architects role in Integrations
• What is an integration and why do we need it
• Platform features that enable integration
• CDS Event Publishing
• Scenarios for group discussion

Module 12: Dynamics 365 Applications Architecture

Lessons

• Solution Architect’s role when deploying Dynamics 365 apps
• Architecture Considerations for primary apps
• Group Exercise – App specific working groups evaluate requirements

Module 13: Testing and Go Live

Lessons

• Solution Architect’s role with testing and go live
• Planning for testing
• Planning for go live

Duration – 5 Days

Developer training. Microsoft Dynamics 365 Finance and Operations Apps Developers implement and extend applications to meet the requirements of the business. Candidates provide fully realized solutions by using standardized application coding patterns, extensible features, and external integrations.

Audience profile

Microsoft Dynamics 365 Finance and Operations Apps Developers

Job role: Developer

Preparation for exam: MB-500

Course outline

Module 1: Overview & Architecture

Describe the Dynamics 365 ecosystem and major components of the Dynamics 365 Finance and Operations (FO) software, describe the architecture of D365FO, describe relevant D365FO design and deployment considerations

Lab : Development Environment configuration and Project/Model Creation Module 2: Developer Tools

Manage system implementations by using Lifecycle Services, Customize D365FO by using Visual Studio, Manage source code and artifacts by using version control, Work with other development tools to complete tasks

Lab : Source Control using DevOps

Module 3: Solution Design

Determine the required application stack components and server architecture, Implement Application Lifecycle Management (ALM), Design a solution for D365FO

Lab : Data Structure Development Module 4: AOT Elements

Create forms, Create and extend tables, Create Extended data Types (EDT) and enumerations, Create classes and extend AOT elements

Lab : Metadata Extension & Development Module 5: Code Development & Testing

Develop X++ code, Develop object-oriented code, Extend D365 FO functionality, Describe test framework and tools, Perform Unit Testing

Lab : Code Extension & Development Module 6: Data Migration

Describe migration tools and methodologies, Plan Migration strategy, Prepare data for migration and migrate data

Lab : Data Export/Import using Data Entity Lab : Recurring Data Transfer

Module 7: Frameworks

Implement D365 FO functionality

Lab : SysExtension Framework

Module 8: Integration

Identify Data integration patterns and scenarios, Implement Data integration concepts and solutions, Implement Recurring integrations, Integrate D365FO with Microsoft Azure, troubleshoot integration errors, Implement the Data Management Package API

Lab : OData Integration Lab : Logic App Integration

Lab : Calling an External Web Service

Module 9: Reporting

Describe the capabilities and limitations of reporting tools in D365FO, Design, create, and revise Dynamics Reports, Design, create, and revise Dynamics workspaces, Design, create, and revise data sources that connect to data stores external to D365FO

Lab : Power BI reporting from F&O Module 10: Security & Performance

Describe and implement performance tools and LCS Environment Monitoring tools, implement role-based security policies and requirements, Apply fundamental performance optimization techniques, Optimize performance for batch processes, Optimize user interface performance, Enhance Integration performance, Optimize Report Performance

Lab : Async & Sandbox Functionality

Duration – 5 Days

This course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Quality management and quality control functionalities. Master planning configuration and processing. This course includes lectures and several hands-on exercises. The exercises will be introduced to you on a form of a case study presented to a Dynamics 365 Supply Chain Management functional consultant. Each exercise will be bases on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps.

Audience profile

This course is designed for The Dynamics 365 Supply Chain Management functional consultant. The Dynamics 365 Supply Chain Management functional consultant is a key resource that designs and configures apps to meet the requirements for a customer. The functional consultant analyzes business requirements and translates those requirements into fully realized business processes and solutions that implement industry-recommended practices. The functional consultant specializes in one or more of the following feature sets of Dynamics: finance, manufacturing, or supply chain management. They partner with architects, developers, administrators, and other stakeholders to deliver solutions that meet or exceed the needs of their customers.

Job role: Functional Consultant

Preparation for exam: MB-330

Skills gained

• Configure the most important Dynamics 365 Dynamics 365 Supply Chain Management functionalities.
• Process most of the Dynamics 365 Supply Chain Management transactions.
• Explain to others how Dynamics 365 Supply Chain Management features and functionalities works.

Course outline

Module 1: Implement product information management

This module will introduce you to the following topics:

Create and release products and product variants Create and apply product templates

Create bills of materials (BOMs)

Identify the purpose and capabilities of the product configuration models Configure catch weights

Configure direct-delivery products

Create and manage inventory dimensions Configure item groups

Create and assign bar codes and Global Trade Identification Number (GTIN) codes Configure category hierarchies and product attributes

Configure product unit conversions Configure default order settings

Describe inventory costing methods & model groups Configure Costing versions for standard and planned costs

Configure and default purchase prices, default sales prices, and trade agreements.

Lessons

• Create and manage products
• Configure products for supply chain management
• Manage inventory pricing and costing

After completing this module, students will be able to:

• ·        Implement product information management

Module 2: Implement inventory management

This module will introduce you to the following areas:

Set up inventory management parameters and journals Configure inventory breakdown Structure

Configure ABC classifications Configure inventory valuation reports

Create and process journals including bill of materials, item arrival, transfer, movement, inventory adjustment, counting, and tag counting journals

Create and process transfer orders

Perform inventory closings and adjustments.

Lessons

• Configure Inventory management
• Manage and process inventory activities

Lab : Case study 1 Implement inventory management

• Exercise #1 Add products to a new warehouse using basic inventory management
• Exercise #2 Create a standard cost version that uses a specific model group
• Exercise #3 Add and releasing new products to a warehouse
• Exercise #4 Use the inventory movement journal to initialize stock levels in a warehouse
• Exercise #5 Use the inventory transfer journal to move items to a new location in the warehouse
• Exercise #6 Adjust stock levels using the inventory adjustment journal
• Exercise #7 Use the inventory counting journal to compare D365 inventory amounts to manually counted
• Exercise #8 Create a BOM in the BOM designer After completing this module, students will be able to:
• ·        Implement inventory management

Module 3: Implement and manage supply chain processes

This module will introduce you to the following topics:

Create and manage purchase requisitions, requests for quotes (RFQs), and purchase orders (POs)

Configure change management processes Configure and apply vendor rebates Introduction to Vendor collaboration Manage consignment inventory

Manage over and under deliveries

Configure procurement categories and purchasing policies Configure charges

Configure quotations, sales orders, and return orders Configure sales groups and commissions

Configure customer, product, and prospect searches

Configure and process inter-company trade relations documents Introduction to D365 Guides

Authoring of D365 Guides Operating of D365 Guides.

Lessons

• Implement Procurement and sourcing
• Implement common sales and marketing features
• ·        Using Microsoft Guides

Lab : Case study 2A Procurement and sourcing

• Exercise #1 Create, submit, and approve a purchase requisition
• Exercise #2 Create, reply and accept a request for quotation
• Exercise #3 Create purchase requisition and purchasing policies
• Exercise #4 Create a purchase order for delivery to multiple sites
• Exercise #5 Create a charges code
• Exercise #6 Create a vendor charges group and assign to vendors
• Exercise #7 Create an automatic charge
• Exercise #8 Approve purchase orders prior to confirmation
• Exercise #9 Create trade agreements for vendors
• ·        Exercise #10 Create a purchase order based on a trade agreement

Lab : Case study 2B Sales and marketing

• Exercise #1 Enter and confirm sales order
• Exercise #2 Create and review a sales order for commission
• Exercise #3 Create a customer trade agreement After completing this module, students will be able to:
• Implement and manage supply chain processes

Module 4: Implement warehouse management and transportation management

This module will introduce you to the following topics:

Create sites, warehouses, locations, location formats, location profiles, location types, and zones

Implement location directives

Configure Inventory Statuses, unit sequence groups, and reservation hierarchies

Implement wave and work, templates Implement wave load building template

Configure mobile device menus, menu items, and display settings manage inventory stock movement processes

Perform cycle counting

Process inbound and outbound orders Process shipments

Describe the replenishment process cross-docking Introduction

Configure shipping carriers and carrier groups Perform planning and executing loads and shipments Configure and generate freight bills and invoices Configure route plans and guides

Configure route and rate engines

Configure and use dock appointment scheduling

Lessons

• Configure warehouse management
• Perform warehouse management processes
• ·        Implement transportation management

Lab : Case study 3 Warehouse management and transportation management

• Exercise #1 Configure warehouse management
• Exercise #2 Create a reservation hierarchy
• Exercise #3 Create disposition codes and inbound location directives
• Exercise #4 Configure mobile devices
• Exercise #5 Configure purchase orders
• Exercise #6 Configure wave processing
• Exercise #7 Configure cycle counting
• Exercise #8 Define cycle counting
• Exercise #9 Define a partial location cycle counting process
• Exercise #10 Transfer orders and replenishments
• Exercise #11 Setup replenishment
• Exercise #12 Configure outbound processing
• Exercise #13 Configure cluster picking
• Exercise #14 Setup manual packing
• Exercise #15 Configure carriers
• Exercise #16 Configure rate masters
• Exercise #17 Setup route plans and route guides
• Exercise #18 Process inbound shipments
• Exercise #19 Process outbound shipments

• Exercise #20 Configure freight reconciliation After completing this module, students will be able to:
• ·        Implement warehouse management and transportation management

Module 5: Configure and manage quality control and quality management

This module will introduce you to the following topics:

Configure quality control Configure quality management

Manage quality orders and quarantine Order Manage inventory blocking.

Lessons

• Configure quality control and quality management
• Manage quality control and quality management

Lab : Case study 4 Quality control and quality management

• Exercise #1 Enable quality management process
• Exercise #2 Create a manual quality order with a specification
• Exercise #3 Define conditions to work with non-conformance issues
• Exercise #4 Use non-conformance order to repair an item and a faulty machine
• Exercise #5 Run non-conformance reports

After completing this module, students will be able to:

• Configure and manage quality control and quality management

Module 6: Implement master planning

This module will introduce you to the following topics:

Differentiate between planning optimization and master planning Set up coverage groups and item coverage

Configure master planning parameters, master plan, forecast plans, and continuity plans

Differentiate between action messages, delay messages, time fences, and negative days

ocess and view planned orders

Set up and use the Supply Schedule form Configure and process safety stock journals

Set up and Implement inter-company master planning Implement demand-base forecasting

Implement planning optimization

Lessons

• Configure master planning and forecasting
• Run master plans and manage planned orders
• ·        Implement additional master planning features

Lab : Case study 5 Master planning

• Exercise #1 Process and view planned orders
• Exercise #2 Create and run intercompany master plans After completing this module, students will be able to:
• Implement master planning