Greetings! Welcome to my website
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Thien Quy Pham
Student
About me
• Available for Internship
I’m currently looking to connect with others in the field, gain real-world experience, and further develop my skills. If you’re looking for someone who’s curious, committed, and always ready to learn, let’s connect.
My Education
Bachelor of Science: Computer Science
GPA: 3.6
Courses in Progress
Courses Completed
Professional Experience
IT Technician - Level II
Jan 2025 - Present
- Provide Tier 2 technical support for 250+ classrooms and offices, troubleshooting desktops, printers, mobile devices, and peripheral connectivity for faculty, staff, and students.
- Diagnose hardware and software issues and assist with machine imaging, deployment, patching, and system refreshes under supervision to support proactive maintenance.
IT Support Technician
December 2025 - Present
- Diagnose and resolve hardware, software, and network connectivity issues for university faculty and students
- Triage incoming support tickets using UToledo ITHelp effectively escalating complex technical incidents to Tier 2/3 support while ensuring accurate documentation.
- Conduct routine hardware audits and preventative maintenance in computer labs and printers, minimizing downtime and ensuring workstation availability for campus workflow.
Sales Associate
March 2025 - Feb 2026
- Effectively manage multiple tasks while staying attentive to customers and adapting to business needs.
- Collaborate with team members while also taking initiative without constant supervision.
- Interpret instructions, reports, and on-screen information, and accurately input data into computer daily.
Summer Camp Tutor
Summer 2025
- Delivered hands-on instruction in mathematics and introduced campers to engineering concepts, with a focus on computer science and programming fundamentals.
- Led interactive workshops demonstrating the real-world application of algorithms, logical reasoning, and problem-solving.
- Mentored student projects to foster creativity, collaboration, and curiosity in STEM fields.
Sales Advisor
Sep 2024 - Jan 2025
- Served as a brand ambassador by bringing together your passion for people and technology to serve customers.
- Recommended products and solutions that met customers’ needs.
- Applied the appropriate knowledge and expertise through ongoing learning and development.
Counselor
June 2024 - Aug 2024
- Ensure the safety and well-being of all campers during scheduled activities and weekly off-site field trips.
- Take the initiative in supervising children, addressing behavioral or emotional needs, and fostering a positive and inclusive environment.
- Collaborate with fellow counselors to maintain clear communication and a well-organized camp environment.
My Projects
AI Phishing Detection System
An intelligent email security system that uses frontier AI models in a three-agent architecture to detect phishing emails. The system employs competitive learning where a Generator creates realistic phishing emails, a Detector identifies them, and a Judge evaluates both, continuously improving detection accuracy through offline training rounds.
Port Vulnerabilities Scanner
This terminal-based Python vulnerability scanner checks for open ports on target IPs to identify potential network risks. It reads targets from a targets.txt file, scans a specified port range, and logs results to both a scan_results.txt file and a SQLite database. Built with the socket library and multithreading, the tool efficiently performs concurrent scans to improve speed and performance.
Simulated Phishing
This project is a simple web application designed to help people learn about phishing attacks. It simulates what happens when you click on a suspicious link and then asks for your email address. After you submit the form, the app sends you an email to remind you to be careful with phishing links.
Snake Game
A classic Snake game using Python and the Pygame library, implementing real-time movement, collision detection, and score tracking.
QR Code Generator
Developed a basic web application that generates QR codes using a JavaScript QR library, allowing users to input custom data and instantly create scannable codes.
Beverages Menu
Built a Python-based beverage inventory system using OOP and JSON data storage, with features to manage items and calculate total value, ensuring consistency via file I/O.
Bank Programming
Developed a banking system that reads and writes account data from a text file, processes transactions, calculates interest, and evaluates loan risk using core programming and financial logic.