I’m experiencing a display issue on my website, sewversity.com.

The “package archive” and “single package” pages (generated by LearnPress) are not matching the overall design of the Thimpress theme.

It seems these plugin-generated pages cannot be easily styled to match the rest of the site.

Could you please advise on how to make these pages consistent with the theme’s design?

Package archive page: sewversity.com/package

Thank you,

Hi Gcanaan,

Sorry, we don’t clearly understand your concern. If you mention about Stripe Webhook, so please refer to the link: https://docs.stripe.com/webhooks

Otherwise, If you need support please create a ticket in our support forum for Premium Add-ons: https://help.thimpress.com/

We are here to help.

Thank you.

We apologize for the inconvenience you’re facing. We understand the challenges you’re encountering. Our support team is ready to assist you. Please follow your ticket in the support system, and we’ll work diligently to resolve this issue.

Thank you for taking the time to share your feedback. We appreciate your input as it helps us improve our platform. The current process of viewing individual quiz scores can indeed be time-consuming. We understand the importance of efficiency in managing student data, and we believe that a consolidated view of all quiz scores for a single student would be a valuable addition. We will certainly consider this enhancement as we continue to develop the platform.

Hi university bac,

We apologize for the inconvenience you’re experiencing with our product. We’ll be contacting you via email to help you resolve the issue. Please keep an eye on your inbox.

Thanks,
LearnPress Support Team.

Hi navigatecare,

Thanks for reaching out! I apologize that you’re having trouble creating a ticket and encountering broken links when selecting LearnPress or LearnPress Premium Addons.

We will contact you via email. Please check your mail. We will help you to resolve the issue.

Thanks,
LearnPress Support Team.

Hi hussain007,

I am sorry for your inconvenience. I have announced this to the support team. Please follow your support ticket in the forum.

Thanks.

Dear Yousef Abu Awwad,

Thank you for your kind review and feedback on the Upsell Add-on for LearnPress!. We are so glad that you are happy with our product.

We appreciate your suggestion for adding the ability to generate a number of codes at once. We are always looking for ways to improve our products, and we will take your feedback into consideration for future updates.

Thank you again for your feedback. We value your business and appreciate your continued support.

Sincerely,
ThimPress Team

Hi Mikel Balansag. Thank you for your feedback on the Certificates Add-on for LearnPress. We are always looking for ways to improve our products, and your feedback is valuable to us.

We are aware of the issue with the QR code not working well on mobile devices, and we are working on a fix. We hope to have this issue resolved in the next update. We also understand your request for the ability to add other user meta data. This is a feature that we are considering adding in the future.

We appreciate your patience and understanding as we continue to improve the Certificates Add-on. We hope that you will update your rating once we have addressed your concerns.

In the meantime, if you have any other questions or feedback, please do not hesitate to contact us.

1. QR doesn’t work well on mobile devices. It distorts all texts including names, dates, etc. and even if it’s supposed to be a jpg.
2. There is no option to add other user meta data. Will have a lot of flexibility once this is updated. Then, we can tweat our way to adding a certificate number based on user’s meta.

Will update my rating once this has been upgraded. Thanks.