This is the warning from ROBIN RAMOKGADI at Torque IT, a leading IT training provider.
HE notes that while most employees understand what AI is, very few know how to use it effectively in their daily work. “The biggest skills gap we see is applied AI literacy. Employees often use AI tools as search engines instead of using them as productivity and decision-support tools,” Ramokgadi says.
“Key gaps also include prompt engineering, where users struggle to ask the right questions to get accurate, reliable outputs, as well as a lack of understanding around data governance, ethics, and security. This is especially risky when employees unknowingly share sensitive business information with public AI tools.”
Ramokgadi adds: “We’ve also noticed a high skills gap in non-technical roles. Teams in HR, sales, marketing and operations often don’t know how to integrate AI into their specific workflows, beyond just basic content drafting. In most cases, we find that it is a training issue. Without structured, role-based training, AI tools remain under-utilised. Hence it’s always important for AI focused training to help employees understand how to work with AI tools intelligently and responsibly across different business functions.”

Ramokgadi says employers are actively looking for people who can apply AI in real work scenarios. This includes the ability to use generative AI tools effectively, write strong prompts, automate routine tasks and integrate AI into everyday platforms such as Microsoft 365.
Beyond tool usage, employees need strong data literacy, he says: “AI is only as valuable as the human judgement applied to it. Teams must be able to interpret AI-generated insights, evaluate accuracy, identify gaps, and make informed decisions. In many cases, this also requires actively refining and guiding AI outputs through iteration until the desired outcome is achieved. Effective use of AI is therefore a collaborative process between the technology and the people using it.”
Torque IT emphasizes that modern AI training needs to combine technical capability with critical thinking, enabling employees to use AI for problem-solving, workflow automation and responsible decision-making in their day-to-day roles.

The costs of no AI training

Globally, organisations are spending billions on AI, yet research shows a significant shortage of skilled AI talent, with AI expertise becoming one of the fastest-growing skills gaps. Without targeted training, the return on AI investment remains unrealised.
When employees lack AI skills, productivity gains simply don’t happen, and in some cases, AI can even slow teams down, Ramokgadi says. Untrained users may trust AI outputs without validating them, leading to errors that take longer to fix than completing the task manually. Unfortunately, AI is not able to mimic the nuanced approach of an actual human being to a challenge that is presented.
“Another common issue is low adoption. Organisations may invest heavily in AI platforms, but if employees find the tools confusing or intimidating, licences go unused,” he says. “This keeps companies stuck in pilot phases, preventing AI from being scaled effectively across the business. In many cases, designated trainers or AI champions are repeatedly pulled away from their core responsibilities to support colleagues who struggle with the tools, creating hidden productivity costs and operational strain.”

At some point an organisation needs to move beyond experimentation, help teams confidently adopt AI and translate investment into measurable productivity improvements and this can only be done through a structured training program.

Boosting returns with AI training

When organisations invest in structured AI training, the impact is immediate and measurable, says Ramokgadi. Task completion times are often reduced by 30% to 50%, particularly in administrative, analytical and content-heavy roles. Output quality improves, errors decrease and rework is significantly reduced.
Employee confidence also increases. Instead of feeling anxious or out of their depth with AI, teams feel empowered and supported. This leads to higher adoption rates and faster skills uptake.

Most importantly, businesses begin to see the ROI they expected when they invested in AI tools. Cost savings emerge through improved efficiency and reduced reliance on outsourced basic tasks.

“Overall, the most effective approach is to combine AI tool adoption with structured, role-based training. AI should be embedded into existing workflows, supported by clear governance, and reinforced through hands-on, practical learning. Training programmes should span from foundational AI literacy to advanced automation and productivity use cases, with the objective not simply being to teach AI tools, but to enable smarter, faster and more confident ways of working with AI across the organisation,” he says.

Torque IT will host a series of webinars designed to upskill team members on areas such as building a foundation to build AI agents and extend Microsoft 365 Copilot, getting started with Microsoft Copilot for security, creating and extending custom Copilots in Microsoft Copilot Studio, and empowering workforces with Copilot for Microsoft 365 use cases.

To learn more, go to: https://torque-it.com/events-webinar/

As a PeopleCert Accredited Training Organisation (ATO), Torque IT delivers official ITIL® training through expert instructors and flexible learning formats. Whether you prefer live, instructor-led or virtual instructor-led, our programs are designed to help you succeed.

Shape the Future of Digital Service Management with ITIL® (Version 5)

Digital transformation is no longer optional. It’s the reality of how organizations operate today. Artificial intelligence, automation, and product-centric business models are redefining how value is created and delivered. To thrive in this environment, professionals need frameworks that are practical, adaptable, and future-ready.

That’s where ITIL® (Version 5) comes in.

A Modern Framework for Modern Challenges

ITIL® has been the global benchmark for IT service management for more than three decades. With Version 5, the framework evolves to meet the demands of today’s digital-first world. It equips individuals and teams with the skills to:

• Connect strategy, design, delivery, and continual improvement into one coherent model
• Adopt AI responsibly and integrate it into service management practices
• Strengthen resilience and adaptability in fast-changing environments
• Deliver measurable outcomes across the entire product and service lifecycle

Building on What You Already Know

If you’re certified in ITIL® 4, your knowledge remains fully relevant. Version 5 is not a replacement, it’s a revolution. Existing certifications continue to hold value, while new pathways make it easier to align learning with real-world roles.

Transitioning from ITIL® 4 to ITIL® (Version 5)

Your existing ITIL® 4 certifications continue to hold value as you move into ITIL® (Version 5).

• ITIL® 4 Foundation remains a recognized entry requirement for advanced Version 5 modules.
• Practice Manager certifications from ITIL® 4 are still valid and contribute toward the Practice Manager designation.

This includes modules such as:

• Monitor, Support & Fulfil (MSF)
• Collaborate, Assure & Improve (CAI)
• Plan, Implement & Control (PIC)

All of these continue to count toward your progression in ITIL® (Version 5). There is no need to retake them as your prior learning and achievements remain fully relevant as the framework evolves.

The ITIL® (Version 5) Certification Pathway

One of the most practical improvements in Version 5 is how learning paths align more closely with what professionals actually do at work.

The new qualification scheme is designed to support professionals at every stage of their career:

• Foundation – The entry point for ITIL® knowledge. Core concepts and shared language.
• Practice Manager – Hands-on capability across ITIL® practices
• Managing Professional – Managing digital products and services end-to-end
• Strategic Leader – Shaping governance and digital strategy
• Master – The highest level of ITIL® achievement. Advanced applied expertise.
• Extension Modules – Specialist extensions – including AI governance – are also being introduced to address emerging needs.

Each level builds progressively, ensuring that your expertise grows alongside the needs of modern organizations.

Recommended ITIL® Version 5 Transition Paths

Your upgrade path to ITIL® Version 5 depends on your current ITIL® 4 qualification:

• ITIL® 4 Foundation

No transition required. Your certification remains valid and you can move straight into ITIL® Version 5 advanced modules.

• ITIL Foundation (Version 5) Bridge

A short, focused course designed to explain the key enhancements and updated concepts introduced in ITIL (Version 5).

Important Note:

Holders of ITIL® 4 Foundation do not need to take this Bridge course. ITIL® 4 Foundation still meets the entry requirement for Version 5 advanced modules. The bridge is optional for those who want a quick update before moving forward.

• ITIL® 4 Practice Manager

Complete the ITIL® Transformation (Version 5) course and exam to achieve Practice Manager (Version 5) while keeping your completed practice modules.

• ITIL® 4 Managing Professional

Take the Managing Professional Transition Version 5 course and exam. This updates your knowledge across Product, Service, Experience, and Transformation and awards the Managing Professional (Version 5) designation.

The ITIL Managing Professional (Version 5) Transition module is still subject to testing and further information will be released.

• ITIL® 4 Strategic Leader

Complete the ITIL® Transformation (Version 5) course and exam to upgrade to Strategic Leader (Version 5).

•  ITIL® 4 Master

Take the Managing Professional Transition Version 5 course and exam to update your knowledge and achieve Master (Version 5). This will upgrade the Managing Professional, Practice Manager and Strategic leader designation as well as the Master designation

The ITIL Managing Professional (Version 5) Transition module is still subject to testing and further information will be released.

• Single ITIL® 4 Certificate (no designation)

Your certification is still valuable. You can select a Version 5 pathway that matches your career goals, with your prior knowledge supporting an easier transition.

ITIL® 4 Retirement Timeline

No official retirement date has been set for ITIL® 4. Both ITIL® 4 and ITIL® Version 5 are expected to run alongside each other for approximately 12 months, giving individuals and organisations time to complete their current certification paths without urgency. Any future changes will be announced by PeopleCert.

The Bottom Line

Digital organizations need more than process knowledge. They need professionals who understand how to create measurable value through products, services, and intelligent systems. ITIL Version 5 reflects that reality.

For individuals, it’s an opportunity to modernize and future-proof your skills.

For organizations, it’s a framework that supports smarter, more connected value delivery.

For tech professionals, this brings both opportunity and urgency. The next few years will reward individuals who embrace continuous learning, adaptability, and interdisciplinary fluency. The good news? With the right skills and the right training, you can not only stay relevant you can help shape the future. 

Below are ten essential skill domains that will define technology careers in 2026 and beyond. 

1. Generative AI Development
   Generative AI has become a standard capability acrossorganisations powering automated content creation, intelligent coding assistance, data summarisation, synthetic data generation, and real‑time decision support. 

Professionals who understand how to build, fine‑tune, customise, and deploy genAI models are now indispensable. This includes proficiency in:
– Transformer architectures
– Prompt optimisation and evaluation
– Model lifecycle management
– Frameworks like TensorFlow, PyTorch, and Hugging Face 

2. Advanced Cybersecurity & Ethical Hacking
   Cyberattacks continue to rise in speed and sophistication. Businesses urgently need professionals who can defend, detect, and disrupt adversaries. Skills such as ethical hacking, digital forensics, threat intelligence, zero‑trust design, and cloud security architecture are increasingly mission‑critical.
3. Cloud‑Native Application Development
   Nearly all new enterprise applications in 2026 are being built using cloud‑native architectures. Developers who can design microservices, buildcontainerised applications, integrate APIs, and orchestrate workloads using Kubernetes are in high demand. 
4. Big Data Engineering & Analytics
   In an AI‑driven world,organisations need real‑time data infrastructures that can ingest, transform, govern, and analyse massive datasets. Data engineers and analysts are crucial in enabling machine learning, predictive analytics, and business intelligence. 
5. Blockchain Technology
   Blockchain adoption continues to expand beyond cryptocurrency into supply chain integrity, identity verification, automation through smart contracts, and secure digital transactions. Professionals who understand distributed ledgers,dApps, and smart contract development will remain in demand. 
6. Edge Computing
   As IoT devices, autonomous systems, and smart infrastructure increase, computing needs to shift closer to the data source. Edge computingskills including embedded systems, distributed processing, and IoT architecture are essential. 
7. Immersive Technology (AR/VR/XR)
   Immersive technologies are now mainstream tools for training, simulation, commerce, and collaboration. Developers who understand spatial computing, 3D modelling, and real‑time rendering will shape the next generation of digital experiences.
8. Quantum Algorithm Development
   Quantum computing is transitioning from theoretical research into early commercial adoption. Even basic knowledge of qubits, superposition, quantum logic, and simple algorithms can give professionals a competitive edge.
9. DevSecOps
   Modern development pipelines must embed security at every stage.DevSecOps skills automated security testing, secure CI/CD pipelines, compliance‑as‑code, and vulnerability remediation allow teams to deliver software rapidly and safely. 
10. Sustainability & Green Tech
    Sustainability is now a strategic priority for tech‑drivenorganisations. Green software engineering, efficient cloud resource utilisation, and environmentally conscious infrastructure design are increasingly required skills. 

How Tech Professionals Can Stay Future‑Ready in 2026
1. Stay adaptable agility and curiosity are crucial.
2. Build interdisciplinary strengths pair technical depth with communication, ethics, and critical thinking.
3. Balance specialisation with broad awareness.
4. Prioritise responsible tech privacy, fairness, and compliance are essential.
5. Invest in your network community accelerates learning. 

FAQs
What tech skills are most in demand in 2026?
Generative AI, cybersecurity, data engineering, cloud‑native development, and edge computing remain the top five. 

Why do soft skills matter in 2026?
Automation has elevated the importance of human skills communication, creativity, and ethical judgment. 

How do I keep my skills relevant?
Adopt lifelong learning, pursue certifications, and stay engaged with industry developments. 

Will AI replace tech jobs in 2026?
AI is transforming roles, not eliminating the need for skilled professionals. New jobs centered on AI oversight, prompt optimisation, and governance are emerging rapidly.
 

Torque IT is a leading provider with 30 years of industry knowledge in delivering world-class, vendor authorized globally recognized certification training solutions across Africa, committed to empowering individuals and organizations to defend against evolving cyber threats.

Why Torque IT Stands Out and How We Do it? 

• Commitment to Workforce Education: Dedicated to empowering Africa’s cybersecurity workforce through innovative, globally relevant training programs. 

• Outstanding Student Feedback: Consistently high satisfaction scores and exceptional course evaluations highlight the quality of instruction with certified industry knowledge experts who make the learning environment interactive, interesting and memorable. 

• High Certification Progression: A strong ratio of students advancing to EC-Council certifications demonstrates the effectiveness of Torque IT’s training delivery. 

• Program Relevance and Innovation: Continuous development ensures alignment with the latest industry trends and technologies, delivering the most up-to-date EC-Council certification courses.

A Moment of Pride 

Receiving the EC-Council ATC of the Year Award for 2025 is more than an accolade for Torque IT – it is a profound affirmation of our daily purpose in the ever evolving digital global eco-system. This honor reflects the relentless passion, resilience, and commitment of every individual on our team to empower Africa through world-class and relevant cybersecurity education. It reminds us that excellence is not a destination but a journey fueled by curiosity, collaboration, and an unwavering belief in shaping a safer digital future. Today, we celebrate not just the award, but the impact we create—one learner, one skill, one transformation at a time.” – Torque IT Team Statement 

At Torque IT, we believe that cybersecurity is the backbone of a resilient digital economy. Our mission goes beyond training but through globally relevant training programs – it is about cultivating a workforce equipped to anticipate, prevent, and respond to evolving cyber threats. Through globally recognized certifications, hands-on learning with the use of LABS on real-life challenges, and expert-led programs by industry knowledge experts, we empower professionals to not only secure systems but to empower each individual at every level with cybersecurity awareness to safeguard trust in an interconnected world.  

Every learner we upskill strengthens Africa’s defence against cybercrime, driving progress and protecting what matters most.

Student Voices: The Real Measure of Success 

• “I thoroughly enjoyed the Insight class, it was both engaging and informative. The instructor presented complex concepts in a clear and relatable manner, which made it easy to stay focused and truly absorb the material. What stood out the most was the interactive nature of the session; it encouraged participation and made the learning experience more dynamic. The real-world examples and practical applications helped bridge the gap between theory and practice, and I left the class feeling more confident in my understanding of the subject. Overall, it was a valuable and enriching experience. Looking forward to more sessions like this!” – Anonymous (CCT Course) 

• “The instructor was incredibly knowledgeable and engaging… His ability to connect theory to practical examples made the learning experience enjoyable and impactful.” – Anette Joubert, SITA (CCT Course) 

• “The instructor was well prepared, engaging, and always willing to help and. I appreciate his dedication and clear explanations and always giving examples we can relate to especially the ones happening in SA” – Judith Raseokgo, SITA (CCT Course) 

• “Hastings is very enthusiastic and knowledgeable about the course material, and even points out the things that are specifically important for real world applications, not just for the purposes of the exam.” – Anonymous (CEH Course) 

• “Enjoyed interaction with our instructor. I found him to be very knowledgeable and pleasant!” – Anthea Kruger, MTN (CCISO Course)
  

The Significance of This Award

This award amplifies Torque IT’s brand presence and positions us as a trusted leader in cybersecurity education, This is more than an award – we see this as an open pathway diversify new growth opportunities for partnerships, collaborations, and attracting new candidates globally to continue our quest to help bridge the cybersecurity gaps globally.” – Kirosha Naidoo, Business Unit Manager, Torque IT 

This is one of the most Prestigious Cybersecurity Awards to achieve within EC-Council – this incredible award honors Torque IT as an authorized training center and further highlights our ongoing demonstration of consistent excellence and significant contribution to community impact to cybersecurity education across the entire African Continent. Torque IT is recognised for their contribution to the Cybersecurity landscape among over 3000 partners across 150 countries are evaluated annually for this distinguished recognition. 

This recognition validates the organizations capability to deliver top-tier training programs and strengthens organizational credibility for the brand and for their clients. The award underscores their mission to empower individuals and organizations to defend against cyber threats.

Within the past 11 years of partnership between EC-Council and Torque IT, this award marks the sixth time Torque IT has been named ATC of the Year in Africa, having first won in 2014 during its inaugural year of partnership, followed by consecutive wins in 2016 and 2017, and again in 2019, 2023, and now 2025.

Looking Ahead 

“We’re proud of our partnership with EC-Council and our role in building cybersecurity capability across sectors. These partnerships create client value and strengthen the future talent pool.” – Colette Atkinson, Managing Executive, Torque IT 

“Winning is one thing; staying at the top is another.”  

“Kirosha, my 2023 quote stands true—you’ve shown consistency, and with your steady leadership at Torque IT, I’m confident you’ll keep raising the bar.” – Akash Agarwal, EC-Council Vice President (Sales-International) 

“I am delighted be part of such a resilient winning team and proud to spearhead this long-standing and valued partnership with EC-Council. Working closely with EC-Council has been a rewarding and purposeful journey, I am enthusiastic for brighter days ahead.” – Kirosha Naidoo, Business Unit Manager, Torque IT

Gratitude and Acknowledgements 

This achievement reflects the collective effort of our resilient sales, admin, instructors, and operations teams. We deeply value EC-Council’s unwavering support and partnership. Torque IT remains committed to driving innovation and leadership in cybersecurity education—leveraging every tool and service to explore new horizons and disrupt the market with a future-focused vision. 

This is because businesses increasingly rely on Microsoft technologies for cloud, data, security, and productivity solutions, and certified professionals stand out for their ability to implement, manage, and optimise these tools effectively. This credibility is particularly valuable in competitive job markets, where proof of capability can fast-track career opportunities. 

As we know, the demand for cloud, cybersecurity, and data professionals is outpacing supply, with employers actively looking for candidates who can hit the ground running. Microsoft certifications enhance employability and can lead to higher earning potential, faster promotions, and access to more specialised roles. For example, compared to their peers, Microsoft-certified developers are 90% more productive and nearly 60% more efficient, which is a huge win for organisations. 

To support growth, the Microsoft certification ecosystem is structured across fundamentals, associate, expert, and specialty levels, letting professionals build a tailored skills pathway. This flexibility supports career progression from foundational knowledge to advanced architecture and role-specific expertise. 

For both individuals and businesses, the return on investment for certification training is tangible. Beyond the direct financial benefits of higher salaries and job security, certified professionals gain access to richer career networks, continuous learning opportunities, and the confidence to tackle complex business challenges, making certification a strategic career asset rather than just a credential. 

Microsoft certification paths overview 

Microsoft certifications are structured to guide learners from foundational knowledge to advanced specialisation, with ongoing learning to keep skills relevant. 

Fundamental-level certifications (entry point): Ideal for beginners or those new to Microsoft technologies, covering core concepts in areas like Azure, Microsoft 365, and security. 

Associate-level certifications (role-based skills): Focus on job-specific capabilities, preparing learners for roles such as Azure Administrator, Microsoft 365 Administrator, or Power Platform App Maker. 

Expert-level certifications (advanced expertise): Designed for experienced professionals, validating high-level skills in architecture, strategic implementation, and complex solutions. 

Specialty certifications (niche skills): Target specialised expertise in areas like Azure AI, IoT, SAP workloads, or security operations. 

Certification renewal and continuing education requirements: Most certifications require renewal every year via free online assessments, ensuring skills stay current with evolving Microsoft technologies. 

The Microsoft Office courses track 

The Microsoft Office Courses Track is designed to equip learners with both foundational and advanced skills across the most widely used productivity tools in the business world. Starting with the fundamentals, participants learn to navigate the core features of Word, Excel, PowerPoint, and Outlook, building confidence in creating documents, managing data, designing impactful presentations, and streamlining communication. Advanced training takes these capabilities further, covering complex functions, automation, and integration techniques that enhance performance and save time. 

Specialisations let learners deepen expertise in specific applications. Excel training, for example, moves from basic formulas to advanced data analysis, pivot tables, and dashboards. Word focuses on professional document formatting and collaboration tools, while PowerPoint explores high-impact design and storytelling. Outlook training covers advanced scheduling, mailbox management, and productivity integrations, enabling professionals to manage their time and priorities more effectively. 

These courses develop business productivity and efficiency skills that translate directly into workplace performance. A Microsoft Office certification formally validates these competencies, making candidates more competitive in the job market. Applicable across virtually every industry, from finance and marketing to administration and education, these skills empower professionals to deliver higher-quality work, improve collaboration, and adapt to evolving business demands with confidence and credibility. 

Microsoft certification courses  

Microsoft’s certification programs provide structured learning paths that validate technical skills, enhance credibility, and open doors to advanced career opportunities. Each certification aligns with in-demand roles and technologies, ensuring learners gain relevant, job-ready expertise. 

Azure certification training programs 

Covers cloud fundamentals through to advanced roles like Azure Administrator, Developer, and Solutions Architect, equipping learners to design, deploy, and manage Microsoft Azure solutions. 

Microsoft 365 Administrator certification 

Focuses on configuring, managing, and securing Microsoft 365 services, enabling professionals to support modern workplace productivity and collaboration. 

Security and compliance certifications 

Prepares learners to protect organisational data, ensure compliance, and manage security tools, with credentials such as Microsoft Security Operations Analyst and Compliance Administrator. 

Power Platform developer training 

Builds expertise in creating low-code solutions using Power Apps, Power Automate, and Power BI, empowering businesses to innovate and automate processes. 

ROI and career advancement opportunities 

Certifications offer measurable returns, including higher earning potential, faster promotions, and access to specialised roles across industries, while strengthening professional credibility and adaptability. 

Online learning vs classroom training 

Microsoft training is available in both online and classroom formats, each offering unique advantages. Online courses provide flexibility, letting learners study anytime and anywhere, making them ideal for busy professionals balancing work and personal commitments. They also offer access to a wide range of resources, from interactive labs to recorded lectures. However, self-motivation is critical, and the lack of immediate instructor feedback can be a limitation for some learners. 

Instructor-led training delivers a structured, interactive experience with direct access to expert guidance. Learners can ask questions in real time, participate in discussions, and benefit from peer interaction. This format can accelerate understanding, particularly for complex topics like advanced Azure configurations or Microsoft 365 security settings. 

Hybrid learning approaches combine the best of both worlds, blending live instruction with on-demand content. This model lets learners reinforce lessons at their own pace while still benefiting from scheduled engagement and accountability. 

Choosing between self-paced and structured learning paths depends on learning style, career goals, and time availability. Self-paced courses suit independent learners who prefer flexibility, while structured programs benefit those who thrive under guidance and deadlines. Ultimately, the right delivery method is the one that ensures consistent progress and practical skill application. 

How to choose the right Microsoft certification 

Choosing the right Microsoft certification path starts with assessing your current skills, career goals, and the roles you aspire to. If you are new to Microsoft technologies, beginning with a fundamentals certification provides a strong foundation. For those with experience in specific areas like cloud computing, security, or business applications, an associate or expert-level certification aligned to your target job role may be more appropriate. Researching industry demand, particularly in your region, can help you select a certification that offers strong employability and growth potential. 

Before enrolling, review the prerequisites for your chosen certification. Some require hands-on experience or prior knowledge of Microsoft platforms, while others are open to beginners. Preparation strategies might include completing entry-level courses first, setting a realistic study timeline, and incorporating regular practice through labs or simulations. 

Next steps 

Your next step is to explore Torque IT’s comprehensive range of Microsoft certification courses, designed to meet learners at every stage of their career. Whether you’re starting with fundamentals or advancing to specialised and expert-level certifications, Torque IT offers both online and instructor-led training to suit different learning styles. Our programs include practical, hands-on labs, exam preparation resources, and guidance from certified instructors who understand how to translate Microsoft technologies into real-world applications. 

Beyond individual courses, Torque IT can help you build a clear Microsoft certification career roadmap. This involves mapping your current skills against your career ambitions, identifying the certifications that will provide the most impact, and sequencing your learning to progress logically from foundational knowledge to advanced specialisation. By aligning your certification plan with market demand (particularly in high-growth areas like Azure, Microsoft 365 administration, and security) you can position yourself for long-term career growth and adaptability. 

With Torque IT’s support, you’re not just preparing for an exam, you’re developing a structured, future-focused pathway that strengthens your technical expertise, enhances your professional credibility, and opens doors to new opportunities across industries where Microsoft skills are in high demand. 

Explore Torque IT’s extensive range of Microsoft courses: https://torque-it.com/product-category/microsoft/ 

FAQs 

Q: What Microsoft courses are best for career advancement? 

For career advancement, the best Microsoft courses are those aligned with high-demand roles and technologies. Azure certifications, such as Azure Administrator or Solutions Architect, are ideal for cloud-focused careers, while Microsoft 365 Administrator and Security certifications open doors in IT administration and cybersecurity. For those in business roles, Power Platform training can provide in-demand automation and data analysis skills. 

Q: How much do Microsoft courses cost and what’s included? 

The cost of Microsoft courses varies depending on the certification level, training format, and provider. Entry-level courses and fundamentals certifications are generally more affordable, while advanced, instructor-led programs are priced higher due to the inclusion of hands-on labs, expert-led sessions, and exam vouchers. Many training packages include digital learning materials, practice tests, and access to Microsoft Learn resources. 

Q: Which Microsoft office courses are most valuable for business professionals? 

For business professionals, Microsoft Office courses in Excel, Word, PowerPoint, and Outlook remain the most valuable. Advanced Excel for data analysis, PowerPoint for impactful presentations, and Outlook for productivity management are especially relevant for improving workplace efficiency and communication. 

Q: Are Microsoft online courses as effective as classroom training? 

Microsoft online courses can be just as effective as classroom training when well-structured. Self-paced learning offers flexibility, while virtual instructor-led formats provide interactivity and expert guidance. The best choice depends on learning style, discipline, and the complexity of the skills being developed. 

• Ideal for beginners or professionals transitioning into cloud roles.
• No prior Azure experience required.
• Examples: Microsoft Certified: Azure Fundamentals (AZ-900).
• Focuses on basic cloud concepts, core Azure services, pricing, and support.

Associate level certifications (role-specific expertise)

• Designed for IT professionals with some practical Azure experience.
• Builds skills for specific job roles like administrators, developers, and security engineers.
• Examples: Azure Administrator Associate (AZ-104), Azure Developer Associate (AZ-204).

Expert level certifications (advanced architecture skills)

• For seasoned professionals who design, implement, and manage complex cloud solutions.
• Requires in-depth Azure knowledge and often an associate-level certification as a prerequisite.
• Example: Azure Solutions Architect Expert (AZ-305).

Specialty certifications (niche specializations)

• Focused on advanced, industry-specific or technology-specific areas such as AI, networking, or security.
• Examples: Azure AI Engineer Associate (AI-102), Azure Security Engineer Associate (AZ-500).

Prerequisites and experience requirements
Fundamentals: No prerequisites although basic IT knowledge helpful.
Associate: Recommended 6 to 12 months of Azure and related job-role experience.
Expert: Typically requires associate-level certification and at least two years of advanced Azure experience.
Specialty: Varies by certification and generally assumes prior Azure experience and relevant role expertise.
Your starting point: Azure Fundamentals (AZ-900)
The Microsoft Azure Fundamentals certification (AZ-900) is the ideal starting point for anyone looking to break into cloud computing, whether you’re a student, recent graduate, career changer, or IT professional wanting to add cloud fluency to your skill set. It’s designed for individuals with little to no prior experience in Azure, making it accessible to those from both technical and non-technical backgrounds.
The AZ-900 exam covers the foundational knowledge required to understand cloud computing principles and Microsoft Azure’s core offerings. Key topics include essential cloud concepts, core Azure services like compute, storage, and networking, and the fundamentals of security, compliance, and trust in a cloud environment. You’ll also explore Azure pricing models, service level agreements, and lifecycle management.
Earning the AZ-900 opens doors to entry-level opportunities such as cloud support associate, junior systems administrator, or technical sales specialist, and provides a solid base for progressing to role-based certifications. Most learners can prepare for the exam in two to six weeks, using resources like Microsoft Learn, free online courses, and practice exams. In South Africa, salaries for AZ-900 certified professionals vary widely depending on the role, but entry-level positions often start from R200,000 to R350,000 per year. As you gain experience or combine AZ-900 with additional certifications, salaries can increase rapidly — more experienced roles often see annual compensation well into the R400,000s and above.
Explore the course
Choose your path: Associate level certifications
Once you’ve mastered the basics, Microsoft’s associate-level Azure certifications let you to specialise in a role that aligns with your skills and career goals. These certifications validate job-ready expertise and can significantly boost your employability in the cloud job market.

Azure Administrator (AZ-104) – Infrastructure management focus

• Manages Azure identities, governance, storage, compute, and virtual networks.
• Ideal for those with systems administration or IT infrastructure backgrounds.
• Career progression: Systems administrator; Cloud administrator; Cloud solutions architect.
• Average salary per year: R432,00

View course
Azure Developer (AZ-204) – Application development track

• Designs, builds, tests, and maintains cloud applications and services.
• Suitable for software developers familiar with Azure SDKs, APIs, and DevOps tools.
• Career progression: Developer; Cloud developer; Cloud solutions architect or DevOps engineer.
• Salary range: R166,000 to R726,000 depending on experience and employer.

View course
Azure Security Engineer (AZ-500) – Cybersecurity specialisation

• Implements security controls, manages identity, and protects cloud workloads.
• Best fit for professionals with cybersecurity, networking, or compliance experience.
• Career progression: Security analyst; Security engineer; Cloud security architect.
• Salary range: From R206,561 to R626,000 depending on experience and employer.

View course
Advanced cloud mastery: Expert and specialty certifications
For seasoned Azure professionals, expert and specialty certifications demonstrate advanced technical leadership and niche expertise. These credentials validate your ability to design, implement, and optimise complex enterprise solutions, positioning you for senior, high-impact roles.
Azure Solutions Architect Expert (AZ-305) – Enterprise design

• Focuses on designing secure, scalable, and cost-optimised cloud architectures.
• Ideal for professionals who lead enterprise-wide cloud strategies.
• Career opportunities: Solutions architect, cloud architect, enterprise architect.
• Salary range: From R376,00 to R942,00 depending on experience and employer.

View course
Azure DevOps Engineer Expert (AZ-400) – Development operations

• Integrates development and operations through CI/CD pipelines, automation, and collaboration tools.
• Suitable for those bridging software delivery and infrastructure management.
• Career opportunities: DevOps engineer, site reliability engineer, cloud automation lead.
• Salary range: From R300,00 to R957,00 depending on experience and employer.

View course

Specialty tracks – AI, Data, IoT, and SAP workloads
There are also a range of speciality tracks that Azure-certified professionals can explore, including AI (AI-102), Data (DP-203), IoT (AZ-220), and SAP (AZ-120), all with a focus on deep, role-specific expertise and tailored for specialists interested in leading projects in emerging technology areas.
Expert certifications typically require an associate-level credential plus 2+ years of Azure experience, and specialty certifications assume existing Azure knowledge and domain expertise. These qualifications open doors to leadership, consulting, and high-level architecture roles in enterprise and multi-cloud environments.
Choosing your Azure certification path
Choosing the right Azure certification path starts with a clear understanding of your career goals, current skill set, and the industry you want to work in. Begin with self-assessment questions like:

• Do I want to focus on infrastructure, software development, or security?
• Am I aiming for a technical hands-on role or a strategic leadership position?
• Which industries or sectors excite me most, and what cloud skills are in demand there?
• Honest answers will help you narrow your options and choose certifications that align with both your strengths and aspirations.

Your experience level will also influence your starting point. Beginners or career changers may find the Azure Fundamentals (AZ-900) the most accessible entry, while those with 6 to 12 months’ Azure experience can confidently pursue associate-level certifications. Expert and specialty certifications are best suited to professionals with at least two years of advanced, role-specific Azure work, as these require deep technical knowledge and the ability to solve complex enterprise challenges.
Industry priorities can further guide your decision. For example, financial services may value security and compliance expertise (AZ-500), manufacturing could prioritise IoT (AZ-220), and tech start-ups may seek DevOps (AZ-400) skills. By aligning your certification choices with both your experience and your target industry, you can create a roadmap that accelerates your career growth.
Next steps: training options and exam preparation
Once you’ve chosen your Azure certification path, the next step is to commit to a structured training and preparation plan. Depending on your learning style, you can choose from self-paced online courses, instructor-led training, or blended formats that combine flexibility with guided learning. Effective preparation should include hands-on practice in the Azure portal, reviewing Microsoft Learn modules, and working through official practice exams to familiarise yourself with question formats and time management under exam conditions. Setting a realistic study timeline (anywhere from two weeks for fundamentals to several months for advanced levels) will help you stay consistent and confident on exam day.
Torque IT can accelerate this journey by providing access to Microsoft-authorised training programmes tailored to each certification level, from AZ-900 through to expert and specialty tracks. As a trusted Microsoft Learning Partner, Torque IT offers instructor-led classes delivered by certified Azure professionals, ensuring you gain not only theoretical knowledge but also practical skills directly applicable to real-world scenarios. Our structured learning paths, exam readiness resources, and personalised guidance can help you bridge any knowledge gaps, boost your confidence, and increase your chances of passing on your first attempt. With Torque IT, your Azure certification isn’t just a credential, it’s a stepping stone to stronger career opportunities.
 
FAQs
Q: Which Microsoft Azure certification should beginners start with?
Beginners should start with the Microsoft Certified: Azure Fundamentals (AZ-900) certification. This entry-level qualification is designed for individuals with little to no prior Azure experience and provides a broad understanding of cloud concepts, core Azure services, and basic security and compliance principles. It’s accessible to both technical and non-technical professionals and serves as the perfect stepping stone into more specialised, role-based certifications.
Q: What is the Microsoft Azure certification path for administrators?
For those pursuing a career in cloud administration, the typical Azure certification path begins with the AZ-900 to build foundational knowledge, followed by the Azure Administrator Associate (AZ-104) certification. The AZ-104 focuses on managing Azure identities, governance, storage, compute, and networking resources. From there, administrators can progress to expert-level credentials such as the Azure Solutions Architect Expert (AZ-305), or branch into related specialties like security (AZ-500) or networking (AZ-700).
Q: How much do Azure certified professionals earn in South Africa?
In South Africa, Azure-certified professionals can expect salaries that vary depending on role, experience, and certification level. Entry-level roles with an AZ-900 may start at around R200,000 to R350,000 per year, while associate-level professionals can earn between R350,000 and R700,000. Expert and specialty-certified professionals often command salaries exceeding R900,000 per year.
Q: Do I need experience before taking Azure certification exams?
You don’t always need prior Azure experience to take a certification exam—particularly at the fundamentals level—but associate, expert, and specialty certifications are designed for professionals with relevant, hands-on experience. While not mandatory, practical exposure to Azure environments will significantly improve your exam performance and real-world application of skills.

Through structured Microsoft 365 training, professionals can unlock even greater gains. Mastery of the platform’s deeper features, like automation in Power Automate, advanced data analysis in Excel, and collaborative project management in Planner, can dramatically boost output, accuracy, and speed. For individuals, these skills translate into stronger employability and access to career paths in digital collaboration, data management, and process optimisation. For organisations, a workforce fluent in Microsoft 365 means fewer delays, higher-quality output, and greater agility in responding to market demands. 

In this article, we will explore the tangible benefits of becoming a pro Microsoft 365 user, equipping you with the insights to work smarter, lead with digital confidence, and stand out in your career. 

Productivity benefits of Microsoft 365 training  

Investing in Microsoft 365 training goes beyond learning the basics — it’s about unlocking the platform’s full potential to work smarter, faster, and with greater impact. By mastering hidden features, integrating powerful tools, and applying them to real-world scenarios, employees can transform everyday tasks into streamlined, high-value workflows that drive measurable business results. 

Time-saving features in Excel, Word, PowerPoint, and Outlook 

Microsoft 365 training equips users to fully leverage advanced functions such as Excel’s pivot tables, Power Query, and conditional formatting; Word’s templates and styles; PowerPoint’s Designer and Morph tools; and Outlook’s focused inbox and scheduling features. These skills significantly cut down time spent on routine tasks, enabling faster, more accurate document creation and communication. 

Collaboration improvements through Teams and SharePoint 

Training empowers teams to use chat, video meetings, shared workspaces, and co-authoring tools efficiently. SharePoint enables secure, centralised file storage with version control, while Teams fosters real-time collaboration, reducing email backlogs and meeting fatigue. 

Automation capabilities with Power Automate and Power Apps 

Users learn to design automated workflows for approvals, notifications, and data collection, and to create simple custom apps to streamline repetitive processes. This reduces manual effort and minimises human error. 

Productivity boosts with Microsoft Copilot 

A Microsoft Work Trend Index report found that Copilot users complete tasks about 29% faster (in activities like searching, writing, summarising), with improvements in productivity and quality. Copilot integrates AI into Microsoft 365 applications, letting users generate first drafts, summarise documents, create data insights, and build presentations from prompts. With the right training, employees can use Copilot to speed up content creation, automate repetitive writing tasks, and gain rapid, data-driven answers without leaving their workflow, freeing up time for higher-value work. 

Career advancement through Microsoft 365 certification 

Microsoft 365 certifications offer structured pathways that align with a wide range of career goals, from foundational user skills to advanced technical expertise. Entry-level credentials like the Microsoft 365 Certified: Fundamentals validate core knowledge of the platform, while specialised certifications, like Teams Administrator Associate, Security Administrator Associate, or Enterprise Administrator Expert, equip professionals for highly sought-after technical roles. These pathways are directly relevant to careers in IT support, systems administration, collaboration management, and digital transformation leadership. 

For many professionals, certification translates into tangible career rewards. Industry data consistently links Microsoft credentials with higher earning potential, with certified employees often securing salary increases, promotions, or priority consideration for leadership projects. The skills developed, like administering Teams, managing SharePoint environments, and implementing security and compliance control, address high-demand areas in today’s hybrid work economy. 

Beyond skills and pay, certification delivers industry recognition and credibility, signalling to employers and clients that you meet global standards of proficiency. This competitive edge can open doors to career progression, moving from proficient user to systems administrator, and eventually to consultant or solution architect roles. In a job market where digital expertise is a key differentiator, Microsoft 365 certification is both a professional milestone and a long-term investment in career growth. 

Essential Microsoft 365 skills for different roles  

Microsoft 365’s versatility means it delivers value across a wide range of roles, but the skills that drive productivity can differ significantly depending on the job. From data analysis and project coordination to system administration and sales enablement, targeted training ensures each professional can harness the tools most relevant to their responsibilities. Below are the essential skills that help different roles get the most out of Microsoft 365. 

Business professionals: Excel analytics, PowerPoint design, Outlook efficiency 

Mastering Excel’s advanced analytics tools, like pivot tables, Power Query, and complex formulas, help professionals interpret data quickly and accurately. PowerPoint design skills, including slide masters and advanced animations, create more persuasive presentations, while Outlook efficiency features like rules, categories, and scheduling streamline communication and time management. 

Project managers: Teams collaboration, Planner organisation, SharePoint workflows 

Leveraging Teams for instant updates, Planner for task tracking, and SharePoint workflows for approvals and document control helps project managers keep teams aligned, projects on track, and stakeholders informed without excessive meetings or email chains. 

IT professionals: Microsoft 365 administration, security, and compliance 

Skills in tenant administration, managing user permissions, and implementing Microsoft 365’s security and compliance features ensure systems are secure, regulatory requirements are met, and business continuity is maintained. 

Sales teams: CRM integration, Power BI dashboards, automated workflows 

Integrating Microsoft 365 with CRM platforms, creating insightful Power BI dashboards, and automating routine sales processes improves lead tracking, sales forecasting, and productivity. 

Remote workers: virtual collaboration, digital productivity, cloud file management 

Proficiency in virtual collaboration tools, optimising digital workflows, and managing files securely in OneDrive or SharePoint ensures remote employees remain connected, productive, and organised regardless of location. 

Explore Torque IT’s Microsoft 365 courses 

Microsoft 365 training options and ROI  

Microsoft 365 training is available in multiple formats to suit different learning styles and schedules. Online courses offer flexibility, allowing learners to study anytime, while instructor-led sessions provide structured, interactive learning with expert guidance. Self-paced learning caters to independent learners who prefer to progress at their own speed. 

Microsoft certifications validate skills and knowledge, with popular options including MS-900 (Microsoft 365 Fundamentals), MS-500 (Security Administrator Associate), and MS-700 (Teams Administrator Associate). Each is designed for specific career paths, from foundational understanding to advanced technical expertise. 

While training costs vary depending on format and certification level, the return on investment is significant. Certified professionals often see higher salaries, faster promotions, and greater job security. Businesses benefit from improved productivity, reduced errors, and more efficient workflows. 

The time needed for skill development and certification depends on prior knowledge and course intensity. Foundational certifications like MS-900 can be completed in weeks, while advanced certifications may take several months. With consistent study, many learners achieve meaningful proficiency and certification within three to six months, delivering a rapid and measurable return on their training investment. 

Getting started with Microsoft 365 training and Torque IT 

Getting started with Microsoft 365 training begins with an honest assessment of your current skills. Identifying your proficiency level — whether you are a beginner using only basic features or an experienced user ready for advanced functionality — helps you choose the right entry point. From there, align your learning path with your career goals and existing experience. For example, business professionals may focus on Excel analytics and collaboration tools, while IT specialists may pursue security, compliance, and administration courses. 

Before starting, it’s important to meet any prerequisites, which may include basic computer literacy, familiarity with Microsoft Office applications, or foundational knowledge of cloud concepts. Preparing by exploring Microsoft 365’s core features and practising in a live environment can give you a head start. 

Torque IT’s Microsoft 365 training programs are designed to accelerate success by combining expert-led instruction with practical, hands-on exercises. Whether delivered online or in-person, these courses provide structured, real-world learning that builds both confidence and capability. With targeted content, industry-recognised certifications, and flexible learning formats, Torque IT ensures you can quickly move from understanding the basics to applying advanced skills — driving measurable productivity gains and opening new career opportunities. 

FAQs 

Q: How can Microsoft Office 365 training boost my productivity at work? 

In South Africa’s fast-paced and often disrupted work environment — where load shedding, hybrid work, and tight deadlines are common — Microsoft 365 training equips you with the skills to work faster and smarter. By learning to use advanced features in Excel, Word, PowerPoint, Outlook, and Teams, you can streamline workflows, reduce repetitive tasks, and collaborate more effectively with colleagues, whether they are in the same office or across the country. 

Q: What career benefits come from Microsoft 365 certification? 

Microsoft 365 certification is widely recognised by employers in South Africa and internationally, signalling your ability to use the platform to its fullest potential. Certified professionals often enjoy higher earning potential, increased job security, and access to senior or specialised roles. It also demonstrates adaptability and digital fluency, qualities highly valued in the local job market. 

Q: Which Microsoft 365 training is most valuable for business professionals? 

For South African business professionals, training that focuses on Excel analytics, Outlook efficiency, Teams collaboration, and PowerPoint design offers the greatest immediate value. These skills help you analyse data, manage communications, deliver persuasive presentations, and coordinate projects across teams with ease. 

Q: How long does it take to see results from Microsoft 365 training? 

Many professionals report measurable improvements in productivity within weeks of starting training. Foundational skills can be mastered quickly, while advanced certifications may take three to six months. The more consistently you apply new skills, the faster the results. 

As a leading provider of accredited IT learnerships in South Africa, Torque IT’s team knows that our job isn’t just teaching young people how to install networks or write code; we are also passionate about preparing our youth to succeed in a modern workplace where digital skills are only as valuable as the professional behaviours that support them. These learnerships are designed to deliver job-ready graduates who are confident, adaptable team players that can communicate, take initiative, and grow into future leaders. 

In an economy marked by high youth unemployment and digital skills shortages, Torque IT’s approach is helping to bridge both gaps at once. 

The real differentiator in South Africa’s IT market 

South Africa’s ICT sector continues to grow, offering employment opportunities that didn’t exist a decade ago. However, while the need for digital skills is clear, employers are also voicing concern about a different kind of gap: workplace readiness. According to the World Bank and local business forums, one of the top reasons companies hesitate to hire youth is the perceived lack of professional maturity and soft skills. These include communication, reliability, teamwork, conflict resolution, and emotional intelligence — all traits that can be underdeveloped in candidates with limited real-world exposure. 

One of the most overlooked realities in IT careers is that success rarely depends on technical skill alone. For example, a cybersecurity analyst must not only detect threats and analyse data, but also present findings to non-technical stakeholders. A cloud engineer may have to explain infrastructure changes to a finance team. An app developer might need to work closely with designers, marketers, and product owners. In each of these scenarios, communication and collaboration matter just as much as code. 

That’s why Torque-IT prioritises the development of well-rounded IT professionals. Every learnership includes job-readiness training focused on real-world behaviours: punctuality, personal presentation, work ethic, goal-setting, and accountability. Learners also receive coaching on workplace conflict management, how to take feedback constructively, and how to build emotional intelligence, which is a vital skill in high-stress environments. 

Learners are exposed to projects that require teamwork, leadership, and problem-solving, giving them the chance to practise these competencies in supportive environments. The goal is not just to prepare learners for a first job, but to equip them with the foundation for a long-term, evolving career. 

Leadership training that starts early 

Another key strength of Torque IT’s approach is our focus on developing leadership potential early. Many learnerships in South Africa focus purely on compliance or technical skills, with limited support for future growth. We take a different view: the future of the South African workforce depends on young people who can lead, mentor, and innovate, not just follow instructions. 

Learners are encouraged to take initiative, mentor their peers, and reflect on their own strengths and areas for improvement. Facilitators and corporate partners play an active role in modelling leadership behaviours, giving learners access to role models who demonstrate how to lead with integrity, collaboration and vision. 

Importantly, Torque IT also creates space for learners to explore their own aspirations. Through one-on-one coaching and career planning, participants begin to see themselves as future supervisors, managers, and entrepreneurs in the tech sector. This early exposure to leadership concepts helps build ambition, self-awareness, and the ability to step into responsibility with purpose — all crucial traits in a sector where career trajectories are fast-moving and often self-driven. 

Digital skills need a human edge 

The future of work is digital — but it’s also deeply human. As technologies like artificial intelligence, data analytics and automation reshape economies, they are also changing what it means to be employable. Routine tasks are being taken over by machines, while human-centric skills — creativity, empathy, adaptability — are becoming more valuable. 

Torque IT’s learnerships are designed with this future in mind. Programmes are regularly updated to reflect the evolving digital landscape, ensuring that learners are trained on relevant technologies. More than that though, Torque IT helps learners understand the context in which these technologies are used: in businesses, with people, in teams, and for outcomes that go beyond the technical. 

This is particularly important in South Africa, where the digital divide remains a significant barrier to inclusive growth. By equipping young people with both IT credentials and a full suite of workplace behaviours, Torque IT is helping build a generation of professionals who can contribute meaningfully to our country’s digital economy and benefit from it. 

Ultimately, it’s about balance. You can’t build a sustainable IT career with technical skills alone, and you can’t succeed in a professional environment without understanding the human side of work. Torque IT’s learnerships offer a rare blend of both. 

Learn more and apply 

If you’re ready to start your IT career with more than just a certificate, if you want to build confidence, professional polish, and the skills that employers truly value, Torque-IT’s learnerships may be your best next step. These programmes are designed not just to train, but to transform. 

Explore your options at https://torque-it.com/learnerships/ 

FAQs 

What soft skills are developed in a Torque IT learnership? 

Torque IT learnerships are designed to build a range of workplace-ready soft skills, including communication, teamwork, time management, adaptability, and emotional intelligence. Learners also develop leadership behaviours, problem-solving capabilities, and professional etiquette, helping them operate confidently in diverse business environments. 

Why do soft skills matter in tech careers? 

Soft skills are essential in tech careers because technical solutions rarely exist in isolation. Professionals need to communicate with clients and colleagues, collaborate across departments, manage deadlines, and present ideas clearly. Without these interpersonal and behavioural skills, even the most talented tech experts may struggle to contribute meaningfully in real-world projects or leadership roles. 

How are soft skills taught during the program? 

Soft skills are taught through a mix of classroom-based modules, workplace simulations, mentorship, and real-world exposure during the learnership. Learners engage in team projects, role-playing exercises, feedback sessions, and one-on-one coaching to practise communication, initiative, and professional conduct in a supportive environment that mirrors workplace expectations. 

Can soft skills help me get hired? 

Absolutely. Employers consistently rank soft skills as a critical factor in hiring decisions. While technical proficiency may get your foot in the door, soft skills are what make you stand out. Being able to communicate clearly, solve problems effectively, and work well in a team shows potential employers that you’re not just technically capable but ready to thrive in a modern business setting. 

Learnerships are a vital tool for solving two of South Africa’s biggest problems: youth unemployment and the shortage of digital skills. According to the World Economic Forum, Africa will require more than 230 million digitally skilled jobs by 2030. Yet, according to The Institute for Management Development (IMD), only 37% of South African businesses have a formal digital transformation strategy in place. The disconnect is striking and costly. Organisations are struggling to remain competitive in a digital economy, while nearly half of the country’s youth population remains unemployed. 

This isn’t just a social issue, it’s an economic one. Businesses that fail to invest in digital skills risk falling behind. Torque IT’s learnerships present a win-win opportunity: they empower young people to build real careers in IT and enable companies to strengthen their future workforce while meeting compliance and transformation goals. 

How Torque IT is filling a critical gap 

Torque IT has built its learnership ecosystem with a clear goal — to go beyond check-box training and instead deliver meaningful, job-ready skills that benefit both learners and employers. Our learnerships are not simply compliance exercises for B-BBEE scorecards. Instead, they are part of a larger, strategic effort to future-proof South African businesses and uplift our country’s workforce through practical, accredited, and industry-aligned education. 

What makes Torque IT stand out is our integration of global vendor certifications into locally accredited programs. Through partnerships with leading technology providers and the Media, Information and Communication Technologies Sector Education and Training Authority (MICT SETA), Torque IT ensures that our learners are trained on current, in-demand technologies. These are not abstract academic programs, but practical and targeted, built to meet real business needs in areas like artificial intelligence, software development, cybersecurity, technical support, and data analysis. 

Each learnership runs for approximately 12 months and is aligned with the National Qualifications Framework (NQF). The structure blends classroom learning with hands-on workplace experience, creating a balanced and immersive environment for learners. The result is a graduate who is not only certified, but also workplace ready; equipped with both technical knowledge and professional experience. 

Importantly, these programs are funded by corporate sponsors, and learners receive a monthly stipend during the duration of the program. Torque IT manages the entire process, from learner recruitment to training delivery and workplace placement. For host companies, this means they can take on learners with no financial obligation, which is an ideal model for businesses that want to invest in youth development and digital capacity without stretching internal resources. 

A pathway for youth and businesses alike 

Torque IT’s learnerships are particularly targeted at unemployed youth who have at least a Grade 12 qualification and a passion for technology. The programs also accommodate disabled learners, with additional support and placement assistance available. For many, this is the first step into a formal, structured career in one of the most resilient and in-demand sectors of the economy. 

For businesses, hosting a learner offers more than just a feel-good opportunity. It provides a pipeline of talent that has been trained to meet current business demands. Companies can support skills development and transformation objectives while also embedding promising candidates into their own teams. In many cases, these learners go on to become permanent employees, already trained in the systems and tools the business uses. 

Torque IT also offers customised learnership solutions for businesses that want to train their existing staff or create bespoke programs aligned to specific technologies or business outcomes. These corporate IT training solutions extend the value of the learnership model beyond youth development, into strategic workforce upskilling. 

Torque IT currently offers five key learnerships, each aligned with a specific NQF level and focused on a critical area of IT: 

Building careers and business resilience 

Torque IT’s learnerships are about more than entry-level access to the IT industry. They provide structured, accredited career pathways that can evolve over time. A learner who begins with End User Computing, for example, could progress to Technical Support, then into Systems Development or specialised fields like cybersecurity, data analytics, or cloud computing through additional training. 

At the same time, businesses can build internal talent pipelines, reduce their long-term hiring costs, and improve retention by investing in people who already understand their systems and culture. Hosting learners through Torque IT is also a powerful way to strengthen your employment equity strategy, with support available for recruiting and integrating disabled learners into your business. 

The learnership model also creates an opportunity for broader impact. By investing in digital skills development through structured training and real workplace experience, Torque IT is helping to reduce systemic barriers to employment, improve workplace readiness, and prepare thousands of young South Africans for long-term success in an increasingly digital economy. 

For more information, visit www.torque-it.com or contact the team at [email protected]. Whether you’re a young person looking to start your career, or a business ready to future-proof your workforce, now is the time to act. 

FAQs 

What is a Torque IT learnership? 

A Torque IT learnership is a structured vocational training programme combining accredited classroom instruction (aligned with NQF levels 3–5) and hands‑on work experience leading to a nationally recognised IT qualification, such as End‑User Computing, Technical Support, Systems Development, or Systems Support. Run through Torque IT’s Career Campus and authorised by bodies like MICT SETA and the QCTO, our qualifications are designed to address domestic and global skills gaps in digital transformation, AI, cybersecurity, big data and more. 

Are Torque IT learnerships accredited? 

Yes, Torque IT learnerships are fully accredited. They follow the South African NQF framework, registered with MICT SETA, or alternatively the QCTO and deliver qualifications validated by SAQA. Additionally, the programmes are vendor‑endorsed through partnerships with global tech providers and are delivered by certified instructors using industry‑standard materials and labs. 

Who can apply for a Torque IT learnership? 

Learners typically include South African individuals aged between 16 and 35 who meet specific programme entry requirements (like a Grade 12 for NQF 4–5 qualifications) and are either unemployed or currently employed, as a positive learnership outcome can support individual careers and employer skills development strategies. 

Do I get paid during a learnership? 

Yes, participants generally receive a learner allowance, not a full salary, designed to cover transport and meal costs. If employed, you continue your existing salary; if not, you’re paid a regulated allowance based on your learnership level. These allowances are regulated by The Sectoral Determination regulations. 

Project management is where that capability begins. 

It’s easy to overlook the significance of structured project delivery in the context of cybersecurity, particularly for those early in their careers. Most entry-level job descriptions focus on tools and protocols: firewalls, SIEMs, endpoint protection, access control. But the reality inside any functioning organisation is this: security initiatives don’t move forward without clear planning, team coordination, deadlines, and risk management. Whether you’re deploying multi-factor authentication, launching a SOC, or mapping out a vulnerability management program, project discipline is what gets the job done. 

That’s where CompTIA’s Project+ certification earns its place as a career-building credential, not just because it teaches methodology, but because it signals capability beyond the technical. It tells an employer: this candidate understands delivery. 

Why execution is a career differentiator 

Many entry-level professionals enter cybersecurity with a basic grounding in networks, operating systems, and threat models. This technical knowledge is essential, but it’s also expected. What’s less common (and far more valuable) is the ability to contribute to structured, time-bound projects from day one. 

The field is littered with initiatives that fail not because the tools weren’t up to standard, but because the rollout wasn’t managed. Security configurations were half-complete. Documentation was missing. User training wasn’t scoped. The CISO didn’t get the right report, and the compliance deadline was missed. These are real-world failures that stem not from ignorance, but from an absence of operational rigour. 

There’s a misconception among some junior professionals that project management is a non-technical administrative function, from organising meetings and updating Gantt charts, to sending status reports. But at its best, project leadership is deeply strategic. It’s about protecting business value, navigating competing priorities, and resolving blockers before they derail entire systems. 

In cybersecurity, the stakes are higher. You’re often balancing risk exposure against operational disruption. You’re working across silos—legal, finance, HR—not just IT. You’re tracking changes to architecture and policy in environments where clarity and accountability are crucial. Knowing how to scope requirements, manage dependencies, and align delivery with stakeholder expectations isn’t a ‘nice to have’ — it’s foundational. 

For someone starting out, developing project fluency early isn’t just about checking boxes, it’s a fast-track to becoming indispensable. It positions you to work alongside senior engineers, programme leads, compliance officers, and product teams, gaining cross-functional exposure few peers at your level will have. 

CompTIA Project+ introduces these principles in a practical, accessible way. It covers essential skills like resource planning, stakeholder communication, risk assessment, and change management, giving you a clear operational lens to complement your technical training. And unlike more senior certifications like PMP or PRINCE2, it’s designed for professionals who are still building their on-the-ground experience. 

Project+ as a marker of intent and readiness 

Certifications are often seen as a way to prove what you know. But they also tell a story about how you think. 

When you add Project+ to your skillset, you’re sending a clear signal to hiring managers: you’re not just here to code or configure. You’re here to lead, to deliver, and to move things forward. In competitive environments (where entry-level candidates may share similar academic or bootcamp backgrounds) that signal matters. 

Project+ is also refreshingly vendor-neutral. This is important in a world where professionals are expected to adapt to changing tools and environments. The principles you learn — scope, timeline, cost, quality — apply equally whether you’re managing a Cisco deployment, coordinating ISO 27001 compliance, or helping your team respond to an incident post-breach. That flexibility makes it a strategic long-term investment, not just a certification of the moment. 

So, who should consider Project+? The short answer: anyone in IT or cybersecurity who is contributing to project-based work — or wants to be. This includes: 

• Junior security analysts or technicians who are regularly part of implementation teams 

• Support engineers looking to transition into more strategic delivery roles 

• Cloud, infrastructure, or DevOps professionals who are part of cross-functional squads 

• Compliance or governance professionals who need to manage the operational side of audits or risk initiatives 

It’s especially useful for professionals who may not yet qualify for PMP (which requires extensive project hours), but who want to understand formal methodologies and apply them intelligently within their teams. 

A career built on trust, clarity and delivery 

Choosing Torque IT for your CompTIA Project+ certification means more than ticking a training box — it’s an investment in practical, career-ready skills delivered by a provider that understands the demands of real-world IT and cybersecurity environments. Torque IT’s self-paced learning model is built for professionals who want flexibility without compromising on depth, supported by expert instruction, robust resources, and a track record of learner success. If you’re serious about becoming the person who gets things done (not just the one who understands how) then Torque IT is where your project management journey should begin.