“GCET staff worked very hard over long hours to resolve the outage and I appreciate their efforts. This was a frustrating and disrupting event for GCET customers, which included the city.
GREENFIELD — GreenfieldCommunityEnergy and Technology (GCET), the city’s telecommunications company, is refunding credits to customers who lost service during the provider’s outage last week.
GREENFIELD — The city’s telecommunications company GCET got its internet service back up and running Thursday afternoon following a second outage that affected half of its 2,200 customers between Wednesday evening and Thursday afternoon.
Lunt said the loss of internet was caused by a significant hardware failure in the company’s main router, meaning that to restore service for all GCET customers, the company must first replace this router.