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How Edra works
Edra automatically learns your processes from existing systems and turns them into executable knowledge. AI agents can then execute those processes reliably and transparently.
Platform
How Edra works
Edra automatically learns your processes from existing systems and turns them into executable knowledge. AI agents can then execute those processes reliably and transparently.
Zero-Setup Discovery
Edra reads your tickets, logs, and messages to reverse engineer how your business actually runs and organizes it in a library of executable knowledge. You get instant visibility without any interviews or workshops.
Zero-Setup Discovery
Edra automatically learns your processes from existing systems and turns them into executable knowledge. AI agents can then execute those processes reliably and transparently.
Zero-Setup Discovery
Edra reads your tickets, logs, and messages to reverse engineer how your business actually runs and organizes it in a library of executable knowledge. You get instant visibility without any interviews or workshops.
Transparent AI Automation
Unlike black-box solutions, Edra produces human-readable playbooks. Review, edit, and own every rule that powers your automation - then deploy agents directly in your existing platforms.
Transparent AI Automation
Edra reads your tickets, logs, and messages to reverse engineer how your business actually runs and organizes it in a library of executable knowledge. You get instant visibility without any interviews or workshops.
Transparent AI Automation
Unlike black-box solutions, Edra produces human-readable playbooks. Review, edit, and own every rule that powers your automation - then deploy agents directly in your existing platforms.
Continuous Learning
Your team teaches, AI learns. Every piece of feedback from your team updates the playbook instantly. Your tribal knowledge becomes institutional memory that scales and never goes out of date.
Continuous Learning
Edra detects inconsistencies, process changes, and knowledge gaps, updating your knowledge library automatically as your company evolves. So your AI agents always run on knowledge that is up to date.
Continuous Learning
Your team teaches, AI learns. Every piece of feedback from your team updates the playbook instantly. Your tribal knowledge becomes institutional memory that scales and never goes out of date.
Customer Stories
Industry leaders use Edra
Edra automates IT service management, technical support, and more with AI agents grounded in how these teams actually operate. We automate on top of the most common source systems including ServiceNow, JIRA, Zendesk, Salesforce, Outlook or existing AI implementations.
See more
Customer Stories
Industry leaders use Edra
Edra automates IT service management, technical support, and more with AI agents grounded in how these teams actually operate. We automate on top of the most common source systems including ServiceNow, JIRA, Zendesk, Salesforce, Outlook or existing AI implementations.
See more
Technical Support
HubSpot's AI assistant runs on an Edra-managed knowledge.
IT Service Management
ASOS’ IT knowledge base coverage expanded from 30% to 90%
HubSpot's AI assistant runs on an Edra-managed knowledge.
Technical Support
ASOS’ IT knowledge base coverage expanded from 30% to 90%
IT Service Management
Technical Support
HubSpot's AI assistant runs on an Edra-managed knowledge.
IT Service Management
ASOS’ IT knowledge base coverage expanded from 30% to 90%
