{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","color":"brand1-solid","model":{"title":"Accessibility","text":"Shell is an inclusive organization and we strive to provide an experience for everyone who visits our website that is both welcoming and accessible.","links":[{"name":"Accessibility","value":"https://www.shell.com.au/accessibility.html"}],"image":{"src":"https://www.shell.com.au/accessibility/_jcr_content/root/metadata.shellimg.jpeg/1755498560738/woman-riding-bike-through-field.jpeg","alt":"A young woman rides a bicycle through a flowery, summer field","width":890,"height":502}},"id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/metadata"},{"organism":"ContentOwner","color":"brand1-solid","model":{},"id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.com.au/_jcr_content/root/header/inherited.model.json","id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/header/inherited","model":{}}],"id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","color":"brand1","children":[{"organism":"PageHeader","color":"brand1","model":{"title":"Accessibility of our Services","text":"\u003Cp\u003EAt Shell, we want everyone who visits our websites and applications to feel welcome and find the experience rewarding. We proactively adopt an approach that addresses diverse needs and leverages accessibility technology, following W3C’s WCAG 2.2 A and AA standards and guidelines. \u003C/p\u003E\r\n\u003Cp\u003EOur websites and applications allow you to find relevant information, join our rewards and loyalty program, and view products. In some cases, setting up an account is required to access certain services.\u003C/p\u003E\r\n"},"id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/main/section_copy/item"},{"organism":"Container.Gapless","color":"inherited","children":[{"organism":"PromoSimple.Text","color":"brand1-subtle","id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/main/section_copy/simple/text","model":{"title":"Our Commitment  ","text":"\u003Cp\u003EAt Shell, we’re committed to integrating accessibility and inclusivity into all our content and design. By prioritizing accessibility from the beginning, we aim to ensure our website is usable and enjoyable for everyone. Our services meet accessibility requirements, for example, by allowing users to: \u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003EAdjust Colors, Contrast Levels, and Fonts: Optimize the website’s colors, contrast levels, and fonts for better readability and accessibility.\u003C/li\u003E\r\n\u003Cli\u003EView the website comfortably in both portrait and landscape orientations on mobile devices.\u003C/li\u003E\r\n\u003Cli\u003EZoom in up to 400% without text overlapping or losing clarity for most content.    \u003C/li\u003E\r\n\u003Cli\u003EAccess most of the website’s content using screen readers like Narrator, JAWS or NVDA.\u003C/li\u003E\r\n\u003Cli\u003ENavigate most of the website using assistive technologies.\u003C/li\u003E\r\n\u003Cli\u003EAccess majority of the Video content with the help of Captions and Transcripts. \u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EWe focus on presenting information in an understandable way. We provide information in accessible text formats that support assistive technologies. This ensures content can be presented in different ways, such as through visual, auditory, or tactile means, with readable fonts, sufficient contrast, and adjustable spacing to suit individual needs and usage conditions.\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/main/section_copy/simple/text_copy_104340416","model":{"title":"Our Approach – delivery and monitoring","text":"\u003Cp\u003EOur service delivery process includes regular assessments and updates to ensure compliance with accessibility standards. We monitor our digital content continuously to maintain high accessibility standards and address any issues promptly.\u003C/p\u003E\r\n\r\n\r\n\u003Ch3\u003ECompatibility of our services\u003C/h3\u003E\r\n\r\n\r\n\u003Cp\u003EWe have made our internal and external sites compatible with as many browsers, platforms, and hardware as possible, including desktop computers, laptops, tablets, and smartphones. \u003C/p\u003E\r\n\r\n\r\n\u003Ch3\u003EQuestions or problems?\u003C/h3\u003E\r\n\r\n\r\n\r\n\r\n\u003Cp\u003EShould you have any questions, suggestions, or wish to bring any issues or inconsistencies to our attention please \u003Cb\u003E\u003Ca href=\"https://www.shell.com/about-us/contact-us.html?_gl=1*v969q*_gcl_au*MTc4ODg0MjM5NS4xNzM3NjM0NDU3*_ga*MTk4MDYxOTM2MS4xNzQzNzYzODk5*_ga_RW3SLP4RXT*MTc0NDYyODEyMS43LjAuMTc0NDYyODEyNi41NS4wLjA.\" target=\"_blank\"\u003Econtact us\u003C/a\u003E\u003C/b\u003E\u003C/p\u003E\r\n\r\n\r\n\r\n\r\n"}}],"id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/main/section_copy/simple","model":{}},{"organism":"PromoSimple.Text","color":"brand1-subtle","colspan":6,"id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/main/section_copy/text_copy_copy_copy","model":{"title":"Making pages easier to read","text":"\u003Cp\u003EWhen text is too small web pages can be difficult to view. Several popular browsers including Chrome, Safari, Edge, and Firefox allow you to zoom in and out using your mouse and keyboard shortcuts, as follows (use the Control key in Windows systems, and the Command key in Mac OS):\u003C/p\u003E\r\n\r\n\r\n\r\n\u003Cul\u003E\r\n\u003Cli\u003EHold the Control/Command key and scroll up or down to zoom in or out\u003C/li\u003E\r\n\u003Cli\u003EHold the Control/Command key and press + or – to zoom in or out\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\r\n\r\n\r\n\r\n\r\n\r\n"}},{"organism":"PromoSimple.Text","color":"brand1-subtle","colspan":6,"id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/main/section_copy/text_copy_copy_copy_","model":{"title":"Magnifying your screen","text":"\u003Cp\u003EIt may be more convenient to magnify your screen.\u003C/p\u003E\r\n\u003Cp\u003EAll recent versions of Windows include a magnifier, which can enlarge a portion of the screen.  However, you may find you require fully functional magnification software.\u003C/p\u003E\r\n\u003Cp\u003EYou can access more information about screen magnifiers in \u003Cb\u003E\u003Ca href=\"https://support.microsoft.com/en-us/windows/complete-guide-to-narrator-e4397a0d-ef4f-b386-d8ae-c172f109bdb1\" target=\"_blank\"\u003EWindows 11\u003C/a\u003E\u003C/b\u003E & \u003Cb\u003E\u003Ca href=\"https://support.microsoft.com/en-us/windows/complete-guide-to-narrator-e4397a0d-ef4f-b386-d8ae-c172f109bdb1?vid=9a6dddc122504c3aa5f95722f9bb24f6#windowsversion=windows_10\" target=\"_self\"\u003EWindows 10\u003C/a\u003E\u003C/b\u003E\u003C/p\u003E\r\n\u003Cp\u003EThe Apple Zoom feature is supported not just by Apple’s OS X, but currently on: \u003Cb\u003E\u003Ca href=\"https://support.apple.com/en-gb/guide/iphone/iph3e2e367e/ios\" target=\"_blank\"\u003EiPhone\u003C/a\u003E\u003C/b\u003E, \u003Cb\u003E\u003Ca href=\"https://support.apple.com/en-gb/guide/ipad/ipad9a245e3e/ipados\" target=\"_blank\"\u003EiPad\u003C/a\u003E\u003C/b\u003E, \u003Cb\u003E\u003Ca href=\"https://support.apple.com/en-gb/guide/mac-help/mh40579/mac\" target=\"_blank\"\u003EMac\u003C/a\u003E\u003C/b\u003E, \u003Cb\u003E\u003Ca href=\"https://support.apple.com/en-gb/guide/watch/apd95f904443/watchos\" target=\"_blank\"\u003EApple Watch\u003C/a\u003E\u003C/b\u003E, \u003Cb\u003E\u003Ca href=\"https://support.apple.com/en-gb/guide/tv/atvb4dc7fb7e/tvos\" target=\"_blank\"\u003EApple TV\u003C/a\u003E\u003C/b\u003E, \u003Cb\u003E\u003Ca href=\"https://support.apple.com/en-gb/guide/apple-vision-pro/tan563db5e24/visionos\" target=\"_blank\"\u003EApple Vision Pro\u003C/a\u003E\u003C/b\u003E\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"brand1-subtle","colspan":6,"id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/main/section_copy/text_copy_copy_copy__648388424","model":{"title":"Using a screen reader","text":"\u003Cp\u003EScreen reader programs will read the content of the web page to the user.\u003C/p\u003E\r\n\u003Cp\u003EWindows users can access Windows Narrator which converts on-screen text into speech. A freeware application - \u003Cb\u003E\u003Ca href=\"https://www.nvaccess.org/\" target=\"_blank\"\u003ENVDA\u003C/a\u003E\u003C/b\u003E is also available for use.\u003C/p\u003E\r\n\u003Cp\u003EIn Apple’s OSX operating system, users will find the \u003Cb\u003E\u003Ca href=\"https://www.apple.com/uk/accessibility/#vision\" target=\"_blank\"\u003EVoiceOver\u003C/a\u003E\u003C/b\u003E feature. Third-party screen readers are also available such as \u003Cb\u003E\u003Ca href=\"http://www.freedomscientific.com/Products/Blindness/JAWS\" target=\"_blank\"\u003EJAWS\u003C/a\u003E\u003C/b\u003E (Job Access With Speech)\u003C/p\u003E\r\n\u003Cp\u003EAndroid users can access the \u003Cb\u003E\u003Ca href=\"https://support.google.com/accessibility/android/answer/6283677?hl=en#:~:text=TalkBack%20is%20the%20Google%20screen,without%20looking%20at%20the%20screen.\" target=\"_blank\"\u003ETalkback\u003C/a\u003E\u003C/b\u003E feature & iPhone or ipad users can access the \u003Cb\u003E\u003Ca href=\"https://www.apple.com/uk/accessibility/#vision\" target=\"_blank\"\u003EVoiceover\u003C/a\u003E\u003C/b\u003E feature\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"brand1-subtle","colspan":6,"colstart":7,"id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/main/section_copy/text_copy_copy_copy__1637413913","model":{"title":"Accessing PDF content  ","text":"\r\n\r\n\r\n\r\n\u003Cp\u003EWe utilize PDF files to maintain the integrity and original formatting of our documents. To open and view PDF files, you can download the latest version of \u003Cb style=\"\"\u003E\u003Ca href=\"http://www.adobe.com/products/reader.html\" target=\"_blank\"\u003EAdobe Acrobat Reader\u003C/a\u003E\u003C/b\u003E free of charge.\u003C/p\u003E\r\n\r\n\r\n\r\n\r\n\u003Cp\u003EAdobe also publishes information on \u003Ca\u003E\u003C/a\u003E\u003Cb\u003E\u003Ca href=\"http://wwwimages.adobe.com/content/dam/Adobe/en/accessibility/pdfs/accessing-pdf-sr.pdf\" target=\"_blank\"\u003Eaccessing PDFs using screen readers\u003C/a\u003E\u003C/b\u003E.\u003C/p\u003E\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n"}}],"id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/main/section_copy","model":{}}],"id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Container.Raw","ref":"https://www.shell.com.au/_jcr_content/root/footer/inherited.model.json","id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/countries/australia/en_au/accessibility/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"Accessibility","text":"Shell is an inclusive organization and we strive to provide an experience for everyone who visits our website that is both welcoming and accessible.","links":[{"name":"canonical","value":"https://www.shell.com.au/accessibility.html"},{"name":"errorUrl","value":"https://www.shell.com.au/error.html"},{"name":"hierarchy","value":"en_au/accessibility"},{"name":"homeTitle","value":"Shell Australia"},{"name":"homeUrl","value":"https://www.shell.com.au/"},{"name":"locale","value":"en-AU"},{"name":"title","value":"Accessibility | Shell Australia"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/countries/australia/en_au/accessibility"},{"name":"externalDisclaimerText","value":"Shell plc Legal Disclaimer\r\nYou are now leaving the Shell website.\r\nThe link you have selected will direct you to a website that is not controlled by Shell plc or any member of the Shell Group. Accordingly, neither Shell plc nor any member of the Shell Group endorses, adopts, certifies or otherwise validates the information and material contained on the linked website. This includes its sponsor and any policies, activities or services offered on the site, by any advertiser on the site or linked to the site.\r\nThank you for visiting the Shell website."},{"name":"themeMode"},{"name":"lastModified","value":"2025-08-18T06:29:20.885Z"},{"name":"themeName","value":"base"},{"name":"themePath","value":"/etc.clientlibs/amidala/clientlibs/theme-base"},{"name":"themeCss","value":"/etc.clientlibs/amidala/clientlibs/theme-base.ACSHASHb291465fc8d3c7bcefde74d34044b698.css"}],"image":{"src":"https://www.shell.com.au/accessibility/_jcr_content/root/metadata.shellimg.jpeg/1755498560738/woman-riding-bike-through-field.jpeg","alt":"A young woman rides a bicycle through a flowery, summer field","width":890,"height":502}},"id":"/content/shell/countries/australia/en_au/accessibility/jcr_content"}