last updated 6 April 2026
Alias Email is committed to protecting your privacy. We will only use the information that we collect lawfully in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).
Your details: information about your person and users with whom you communicate, IP address, email address are protected and completely confidential.
When you create an account, we collect your email address. If you sign in via Google, we receive basic profile information from your Google account to create and link your account.
When you purchase a subscription, payment information (such as credit card details, billing address, and company VAT number where applicable) is collected and processed entirely by our payment provider, Paddle. We do not store any payment details on our servers — only the subscription status and order reference.
With your consent, we use Google Analytics to collect anonymized usage data such as pages visited, referrer URLs, and general location. We do not maintain separate server-side access logs that track individual visitor activity.
Yes. Cookies are small files that a site transfers to your computer's hard drive through your web browser that enable the website to recognize your browser and remember certain information.
We use cookies for the following purposes:
We do not use advertising cookies or serve third-party ads on our website.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
We use the following third-party services to operate Alias Email. Each service has its own privacy policy governing the data they process on our behalf.
As an email forwarding service, we process incoming emails and forward them to your personal inbox. Emails are deleted immediately after successful delivery. If delivery fails, they remain in the queue for up to 3 days before being automatically removed.
We do not read, analyze, or sell your email content. For more details, please see our transparency page on email handling.
We retain your account data for as long as your account is active. If you delete your account, your personal data will be removed.
When forwarding emails, we log delivery metadata (sender, recipient, subject, timestamps — not content) for troubleshooting purposes only. This metadata is not stored permanently.
Under the GDPR, you have the right to access, correct, or delete your personal data. You can delete your account at any time from your account settings. For other requests, please contact us at [email protected].
By using our site, you consent to our website's privacy policy.
If we decide to change our privacy policy, we will post those changes on this page and update the date at the top.