Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hello everyone, I enrolled in the Apple Developer Program and completed my payment this past Thursday on 9th April. I have already received the official invoice for the transaction. However, my account status is still showing as "Pending" on the developer portal, and I am getting an error when trying to log in to App Store Connect. Has anyone else experienced a delay like this recently? Since it's the weekend, I know support is closed, but I'm wondering how long it typically takes for an account to become fully active once the business week starts. Any insights into recent wait times would be appreciated!

I am requesting full deletion and termination of my apple developer account and all data and revocation of the Apple Developer Agreement. I am revoking Apple Developer Agreement. This should be irreversible. I have already tried to contact apple developer support few times and the request just gets ignored and closed. The developer account is associated with my Apple ID that I am on forums with. Thanks.

Hey everyone, I purchased an Apple Developer Program for 99 USD on January 1 2024, filled out my credit card that I use for iCloud+ storage plan, got my confirmation email that within 48h my developer account should be activated, but it never did. Plus after waiting more than 48h I wrote to support, describing everything, but never heard back from them. One thing I noticed during the checkout was I was asked for everything (name, address, CC number, expiry date) but not the CVV number. Is this normal, and would Apple be able to process the payment without it? I though about going through the enrolment process again, but am afraid of a double charge, in case my original enrolment gets accepted... Please advise and share your experiences when enrolling to the developer program. Thanks!

Hello, I am experiencing an issue with my Apple Developer Program enrollment. Here is my situation: I enrolled using Apple ID A I completed the payment using Apple ID B (via iPhone) Both Apple IDs belong to me and have the same personal information However: My developer account still shows "Pending" It asks me to "Complete your purchase" The payment has been successfully charged No refund has been issued It has been over 80 hours Additionally, I currently see that both of my Apple IDs show "Pending" status, and the payment does not appear to be linked to either enrollment. I have already contacted Apple Developer Support and waiting for their response. My questions: Has anyone experienced a similar issue with Apple ID mismatch? How long did it take to resolve? Is there anything else I should do besides waiting for support?

Hello, I am experiencing an issue with my Apple Developer Program enrollment. Here is my situation: I enrolled using Apple ID A I completed the payment using Apple ID B (via iPhone) Both Apple IDs belong to me and have the same personal information However: My developer account still shows "Pending" It asks me to "Complete your purchase" The payment has been successfully charged No refund has been issued It has been over 80 hours Additionally, I currently see that both of my Apple IDs show "Pending" status, and the payment does not appear to be linked to either enrollment. I have already contacted Apple Developer Support and waiting for their response. My questions: Has anyone experienced a similar issue with Apple ID mismatch? How long did it take to resolve? Is there anything else I should do besides waiting for support?

I have been unable to renew my Apple Developer Program membership since March 28, 2026. The Renew button does not appear anywhere. I have submitted 3 support tickets (Case ID: 102864696639, 102861948474, 102858980607) with zero response over 12 days. My app Fiskal - Docloop has been removed from the App Store. Team ID: 2S4RNY42SZ. This is causing serious business impact. Please help.

Hi, I had an LLC (which is not dissolved). I had created a developer account for the company which was tied to my personal ID. Now that the company no longer exists, I want to sign up for a developer account using my personal ID so that I can publish apps as an individual. The problem is, when I login to my personal account, it shows the same Team ID as my company account. Talking to support has not helped, so turning to the community for some guidance and help. What is one supposed to do when the company goes out of business or close doors? Is there no way to delete a company account and release your personal ID from it? If anyone here knows how to do this, that would be a great help. Thanks

Hola, el día 20 de enero de 2021 a las 7:26 p. m. hice la compra del programa para desarrolladores y Apple quedo de enviarme un correo cuando todo este listo, ya han pasado las 42 horas y no tengo respuestas, ya le escribí a soporte espero me ayuden. De igual manera quisiera saber cuanto tiempo les demoro a ustedes todo el proceso de compra y verificación, espero me ayuden. Gracias

I purchased a Developer Account on April 4. The payment has processed and the status on the order reads "Enrollment Complete." On the Developer account page, however, it reads: "Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process." Could someone offer guidance or assistance on this?

Hello, My Apple Developer Program enrollment has been pending for almost one month. I have already contacted Apple Developer Support via email and also called support, but unfortunately I have not received any response or update so far. On the support page it says responses usually come within 2 days or less, but it has been much longer in my case. Could someone from Apple please help check the status of my enrollment or advise what I should do next? Thank you.

Enrolled as a Developer on April 3rd, paid the $100, it was approved and has come out of my account. It is now April 7th and I still have yet to be approved. Wondering what the next steps are? Most of these threads seem to go dead after a couple of days. I was told posting here helps, can anyone confirm?

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Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, November 4th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Martin

Hello, Can you please tell me why I can’t accept the developer agreement?I have a valid application, but I can’t publish a new application, it says that there is a new agreement and needs to be updated, but when I log in, it says that I’m sorry, you can’t register at the moment, your account is already linked.

I have been trying to enroll in the Apple Developer Program for over a week and I'm completely blocked. I'm reaching out here as a last resort after exhausting every option. The problem: Every enrollment attempt fails immediately after I select "Individual" and agree to the terms. I never reach the payment step. The only message I receive is: "Your enrollment in the Apple Developer Program could not be completed at this time." What I've tried: 3+ different Apple IDs (including brand new ones created specifically for this) Safari, Chrome, and Opera browsers Home WiFi and mobile data (different networks) Apple Developer app on iPhone Called Apple Developer Support — they said they cannot see a reason and cannot help Opened a support ticket — no response after 1 week My setup: Country: Turkey All Apple IDs have matching region and phone number (+90) No VPN during any attempt Two-factor authentication enabled on all accounts What I need: This appears to be a backend block that frontline support cannot see or resolve. I am requesting escalation to a team that can investigate and manually clear whatever is blocking my enrollment. I have a macOS app ready to submit to the App Store. This enrollment block is the only thing preventing me from publishing. Any help from Apple staff or developers who have resolved a similar situation would be greatly appreciated.

Hello, I recently applied for enrollment in the Apple Developer Program, and my application has been under review for some time (5 days now). I would appreciate any guidance or insight into the status or typical processing time. Here are my details: Full Name: Kingsley Ibok Enrollment ID: FX678S24XD Please what steps can I take now, I’d really appreciate Thank you.

Typically, it's a simple process of accepting the new agreement, but in this case, I do not see any updates on https://developer.apple.com/account, yet on the App Store Connect, I keep seeing "A new version of your Paid Applications agreement is available." And I'm stuck, not being able to upload any new builds. Support wasn't responsive. Any suggestions? Maybe I'm missing something?

Hello App Review Team, I am writing to request further assistance regarding the rejection under Guideline 4.3(a) (Design – Spam). The issue appears to be related to another app that I previously submitted from a different developer account. Unfortunately, I no longer have access to that previous account. I lost my phone, and the SIM card associated with that Apple ID has been permanently blocked. As a result, I am unable to receive verification codes or recover access to the account. I understand the concern about duplicate apps on the App Store and fully respect Apple’s guidelines. To resolve this issue, I would like to request one of the following: Guidance on how I can verify ownership of the previous account so I can take appropriate action (such as removing the older app or restricting storefronts), or Assistance from Apple in removing or disabling the duplicate app associated with my inaccessible account, or Any alternative solution you recommend to comply with Guideline 4.3(a) and proceed with my current app submission. I am willing to provide any necessary verification details to confirm that I am the original owner of both accounts. Please let me know the next steps or required documentation to resolve this matter. Thank you for your time and support. Best regards, Pierre Bienaime

I set up a single-member LLC through Firstbase.io. My colleague obtained a DUNS number using the Certificate of Incorporation and EIN Verification Letter provided by Firstbase. Once we had the DUNS, I applied for an Apple Developer Account (Enrollment ID: 54AML988C5). I used my personal MacBook that I've had for years, but had to create a new Apple ID since I already have a personal Apple developer account that's been active for 8+ years. Documents I submitted with the enrollment: My passport EIN Verification Letter (with my name on it) Certificate of Incorporation A month later I received a rejection: "We're unable to proceed with your enrollment in the Apple Developer Program at this time. You can still take advantage of great content using your Apple Account to develop and test apps on your own device." Support doesn't respond to messages. The "Request a call" button on developer.apple.com/support literally does nothing — clicking it has no effect. I contacted D&B to make sure our company data was correct. They confirmed everything was fine, and at my request they updated the company profile so that my name now explicitly appears as Key Principal on the D&B website. Reached out to Apple support again — still no response. I then created a second Apple ID on our corporate domain (developer@mydomain_com) and submitted another enrollment (Enrollment ID: H9V8P25F67). Got the exact same rejection with the exact same wording. And once again — no response from support. What's especially surprising is that reaching out to Apple support from my personal developer account - which is active and in good standing - about this situation doesn't lead anywhere either. They simply don't respond. Has anyone dealt with this? What can actually be done here?

I completed payment for the Apple Developer Program 7 days ago, but my account still shows Pending. The enrollment page still says “Complete your purchase” and shows the Purchase button for the same enrollment. I already contacted Apple Developer Support, but there is still no resolution. Has anyone experienced this and had Apple manually fix or link the payment?