Git Users
Git Users include all users in your GitHub, GitLab, Bitbucket, or Azure DevOps organization. You can view a list of Git Users in your organization’s Settings under the Git Users tab.
Current vs. Past
Git Users include both Current and Past users contributing to repositories in your organization. When we backfill up to two years of your Git history, we check users who made historical contributions against current users in your Git organization to determine whether or not they were removed. Past Git Users are included in your historical data.
Users, Bots, and Agents
Git Users are classified into three types:
- User: A standard human account that occupies a seat in your Git organization.
- Bot: Some Git providers automatically identify bots (like Dependabot). Bots are automatically detected and excluded from your productivity data. All of their pull request activity, including reviews, will not count towards your metrics.
- AI Agent: We automatically detect many of the most popular coding agents (e.g., Copilot, Cursor, Devin). By default, AI agents are included in your productivity data.
If we are unable to automatically detect bots or agents in your Git organization, you can manually classify them in your organization’s Settings.
Data Filtering and Exclusions
Each Git User has a Status that indicates what data is being included or excluded for that user:
- All data included
- Authored PRs excluded
- All data excluded
Learn more about user-based exclusions, when to use them, and how to configure them.
Open source contributors are also automatically excluded from your data and will not be visible on the Git Users page. An open source contributor is any user that is not an organization member and only contributes to public repositories.
Plans and Seats
We automate and track KPIs for your entire organization based on data from all users in your Git provider. Our platform provides helpful insights for team members involved in many different stages of product delivery, including product and engineering managers.
Our plans are based on the number of Current Git Users in your organization, sometimes known as seats used or assigned seats in your Git provider. You pay for the same number of seats used in your Git provider as you pay for your organization on Software.com.
You can invite additional team members from other departments — such as operations, strategy, and finance — to your organization on Software.com at no extra cost.