How do I migrate from Intercom?

Export your Intercom help center, upload to FutureBase, swap the widget code. Most teams complete migration in under an hour.

Does it have live chat?

Yes. Real-time chat with typing indicators, read receipts, and seamless AI-to-human handoff — all included.

What about conversation history?

Contact us for historical conversation import. We can migrate ticket history for enterprise customers.

Intercom Alternative

All the Power.
None of the Price.

AI-first customer support that does what Intercom does — without the $300/month starting price. Migrate your knowledge base in minutes.

Start Free Trial Compare Features

No credit card required

AI Chat

Instant answers trained on your docs. Extend to Slack, Discord, etc. with no code Integrations.

Feedback

Capture & categorise every insight

AI Agent

Autonomous issue resolution and PR creation

Intercom Got Expensive. Your Budget Didn't.

The Intercom Problem

Great product, enterprise pricing. You need the features, not the invoice.

Intercom pricing starts at $300+/month — overkill for growing teams.
Per-seat costs multiply as your team scales.
AI features locked behind expensive add-ons.
You're paying for CRM features you don't use.

FutureBase: AI-First, Fair Pricing

Get the features you actually use, priced for how you actually grow.

AI support included in every plan — not a paid add-on.
No per-seat pricing. Flat rate that scales with usage.
Start at $1/month. Enterprise features from $29.
Import your Intercom help center in one click.

Why Switch?

Better AI. Better Pricing.

Everything you need from Intercom, without everything you don't.

90% Lower Cost

Most teams pay $300-1000/month for Intercom. FutureBase starts at $1. Enterprise features from $29.

Transparent Pricing

No per-seat costs. No surprise charges. Know what you'll pay.

Usage-Based Scaling

Pay for conversations, not seats. Scales with actual usage.

No Long Contracts

Monthly billing. Cancel anytime. No annual commitment required.

Startup Discounts

Special pricing for early-stage startups and non-profits.

Free Tier Available

100 AI conversations free every month. No credit card needed.

AI That Works

Intercom charges extra for AI. We built around it. Every feature is AI-enhanced by default.

Native AI Resolution

AI resolves 60%+ of conversations without human intervention.

No Add-On Required

AI included in base pricing. Not a separate product.

Instant Learning

Import docs and the AI starts working immediately. No training time.

Hallucination Control

Built-in accuracy scoring. Know when the AI is confident.

Continuous Improvement

AI learns from every conversation. Gets smarter automatically.

Easy Migration

Migration is painless. Import your help center, train on your docs, and go live in under an hour.

One-Click Import

Export from Intercom, import to FutureBase. Articles transfer intact.

Help Center Migration

All articles, categories, and collections imported with structure.

Widget Swap

Replace one JavaScript snippet. Minimal code change required.

Team Onboarding

Familiar interface. Your team is productive on day one.

Migration Support

Our team helps with migration. No extra charge.

How It Works

Feedback to Fix. Minutes, Not Months.

A continuous loop — capture, analyse, act, verify — running automatically in the background.

Capture

Collects feedback from every touchpoint — chat, email, forms, and in-app widgets. Nothing slips through the cracks.

Analyse

AI categorises feedback, clusters recurring themes, and surfaces the patterns that matter most to your users.

Act

Automatically creates prioritised action items, tickets, and even code fixes — ranked by real customer impact.

Verify

Monitors satisfaction after each fix ships. Confirms the change worked — or flags it for another pass.

Embed Anywhere

Add AI Support to Any Website

Drop the FutureBase chat bubble into any site — React component or a single script tag. No backend changes required.

Single <script> tag — works on any website
First-class React and Next.js SDK with useChat() hook
Customize colors, position, and welcome message
Dark mode auto-detection and SPA-aware routing

app.tsx

import { ChatProvider, ChatBubble } from "@futurebase/chat/react";

function App() {
  return (
    <ChatProvider wid="YOUR_WEBSITE_ID">
      <Main />
      <ChatBubble />
    </ChatProvider>
  );
}

Integrations

Fits Into Your Stack

No migration. Drop in a script tag and connect your tools.

Deploy Anywhere

One script tag. No backend changes.

Next.js

WordPress

Any HTML

Content Sources

Auto-sync your knowledge base.

Notion

Confluence

Google Drive

Channels

Meet customers where they already are.

Slack

Discord

Tools & Workflows

Connect to the tools your team already uses.

HelpScout

Linear

MCP

View all integrations

Pricing

Simple Pricing

No per-seat charges. No hidden fees.

Toggle yearly billing

Free

Essential features for testing and small projects.

$0USD per month

600 credits / month

Get Started For Free

Billed $0 yearly

What’s included in Free:

600 credits / month
Auto-train on your website
Knowledge base & file upload
Customer help desk
Chat Support
Custom Branding
Role and permission management
Email Notifications
Analytics
3rd-party Integrations
SOC 2

Hobby

Advanced features and higher limits to support the needs of growing teams.

$29USD / month

30,000 credits / month

Get Started

Billed $348 yearly

What’s included in Hobby:

30,000 credits / month
Everything in Free, plus:
Custom branding & themes
3rd-party integrations & MCP
Up to 3 team members
Chat Support
Custom Branding
Role and permission management
Email Notifications
Analytics
3rd-party Integrations
SOC 2

Standard

Even higher limits and additional features for larger teams and more complex use cases.

$99USD / month

100,000 credits / month

Get Started

Billed $1188 yearly

What’s included in Standard:

100,000 credits / month
Everything in Hobby, plus:
Roles & permissions
API access & analytics
Up to 10 team members
Priority Chat Support
Custom Branding
Role and permission management
Email Notifications
Analytics
3rd-party Integrations
SOC 2

Pro

Maximum power for high-volume teams with premium support and advanced features.

$349USD / month

400,000 credits / month

Get Started

Billed $4188 yearly

What’s included in Pro:

400,000 credits / month
Everything in Standard, plus:
Highest rate limits
Up to 25 team members
Dedicated Support
Custom Branding
Role and permission management
Email Notifications
Analytics
3rd-party Integrations
SOC 2

See full pricing comparison

Switching from Intercom

Common questions from Intercom users.

Cut Your Support Bill by 90%.

Everything Intercom does for support, at a fraction of the cost. Try free today.

Start Free Trial See Full Comparison

All the Power.None of the Price.

Intercom Got Expensive. Your Budget Didn't.

Better AI. Better Pricing.

Transparent Pricing

Usage-Based Scaling

No Long Contracts

Startup Discounts

Free Tier Available

Native AI Resolution

No Add-On Required

Instant Learning

Hallucination Control

Continuous Improvement

One-Click Import

Help Center Migration

Widget Swap

Team Onboarding

Migration Support

Feedback to Fix. Minutes, Not Months.

Capture

Analyse

Act

Verify

Add AI Support to Any Website

Fits Into Your Stack

Deploy Anywhere

Content Sources

Channels

Tools & Workflows

Simple Pricing

Switching from Intercom

01How do I migrate from Intercom?

02Does it have live chat?

03What about conversation history?

04Is the inbox similar?

05Any feature gaps I should know about?

Further Reading

Cut Your Support Bill by 90%.

All the Power.
None of the Price.