This repository contains a practical guide authored by Lindiwe Mkuzangwe for managing users, permissions, and software installations on Windows 10 using PowerShell. The document was created as part of an IT Support training assignment dated 17 October 2025.

1. Open PowerShell as Administrator
2. Create a New User
3. Add User to Administrators Group
4. Verify User Creation
5. Change Folder Permissions
6. Install Chocolatey (Windows Package Manager)
7. Install Software Using Chocolatey
8. Verify Installation
9. Summary and Reflection

• Creating and managing local user accounts
• Assigning administrative privileges
• Modifying folder permissions using icacls
• Installing software via Chocolatey
• Verifying installations and user configurations

This exercise demonstrates essential PowerShell administrative tasks. It covers user creation, permission management, and software installation automation. These skills are foundational for maintaining secure and efficient Windows environments in enterprise IT support roles.

📄 Authored by: Lindiwe Mkuzangwe