Strategic & Innovative IT Architect
Delivering enterprise transformation through CRM, ERP, Cloud, and AI-powered analytics
Business-aligned technologist with 15+ years of experience bridging architecture and hands-on delivery—driving value via digital transformation, cloud-native integration, and AI-powered analytics. I specialize in secure, scalable, and insight-driven platforms that optimize enterprise operations, data pipelines, and customer engagement.
-
CRM & ERP Systems
- Oracle Siebel CRM (7.8 – 8.2): Call Center, Financial Services, eCommunication, ePharma, Sales & Marketing
- Microsoft Dynamics 365 CRM: Sales, Service, Marketing, eCommerce, Power BI integration
- Oracle EBS/Fusion: Project Accounting, Finance, Supply Chain
-
Enterprise Integration & APIs
- REST APIs, Graph API, SOAP, Siebel EAI, JMS, MSMQ, XML/JSON
- Model Context Protocol (MCP) expertise
- Real-time & asynchronous service design
-
Cloud, DevOps & CI/CD
- AWS, Azure, Google Cloud
- CI/CD: GitLab CI, Jenkins, GitHub Actions
- Version control: GitHub, Azure DevOps
- Docker, Kubernetes (containerized deployments)
-
Data Science & Analytics
- Python, R, QlikView, Power BI, Oracle BI Publisher
- Big Data: Hadoop, Spark, Hive, AWS EMR
- Predictive modeling, data cleansing, dashboard storytelling
-
UI & Web Development
- Siebel Open UI, HTML5, CSS3, JavaScript, jQuery
- React.js frontend, Django backend/API integration
-
AI Learning & Development
- Programming & Tools: Python, NumPy, Pandas, Scikit-learn, TensorFlow / PyTorch (basics)
- Machine Learning: Linear & Logistic Regression, Decision Trees, Random Forests, KNN, Naive Bayes
- AI Concepts: Supervised & Unsupervised Learning, Classification, Regression, Clustering
- Data Handling: Data cleaning, feature engineering, exploratory data analysis (EDA), visualization (Matplotlib, Seaborn)
- NLP basics: Text preprocessing, sentiment analysis, word embeddings (Word2Vec, TF-IDF)
- Deep learning: Neural Networks, CNNs, RNNs, LSTMs (Keras / TensorFlow / PyTorch), MCP
- Deployment: Flask/FastAPI for serving AI models
| Category | Technologies & Tools |
|---|---|
| CRM/ERP Platforms | Oracle Siebel CRM, Microsoft Dynamics 365 CRM, Oracle EBS/Fusion |
| Integration & API | REST, Graph API, SOAP, JMS, MSMQ, XML/JSON, Siebel EAI, MCP |
| Cloud Platforms | AWS, Azure, GCP |
| DevOps & CI/CD | GitHub, Azure DevOps, GitLab CI, Jenkins, GitHub Actions |
| Containerization | Docker, Docker Hub, Kubernetes |
| Data & Analytics | Power BI, QlikView, Qlik Sense, R, Python, Oracle BI Publisher, Excel |
| Big Data Tools | Hadoop, Spark, Hive, AWS EMR |
| Frontend/UI | React.js, JavaScript, HTML5, CSS3, jQuery, Django, Siebel Open UI |
| Reporting Tools | OBIEE, BI Publisher, Hyperion, JetForm, Thunderbird |
| Methodologies | Agile/Scrum, DevOps, Microservices |
| AI | Python, NumPy, Pandas, Matplotlib, Seaborn, Deep Learning (CNN, RNN, LSTM), TensorFlow, Keras, PyTorch, FastAPI, Generative AI / Transformers (GPT, Hugging Face), MCP |
- Oracle Fusion RODOD Product: Key contributor to product development and innovation.
- Led cross-functional global teams on enterprise CRM/ERP implementations, system integrations, and end-to-end delivery.
- Email: [email protected]
- WhatsApp: +974 30888104