Network-focused IT Support. I build evidence-first labs and runbooks aligned with enterprise support fundamentals, covering both Windows infrastructure and MikroTik RouterOS.
- ORION Enterprise Support Lab Portfolio: https://github.com/komanghartawan/orion-enterprise-support-lab-portfolio
- MTCNA Lab Portfolio: https://github.com/komanghartawan/mtcna-lab-portfolio
- Windows Server: Active Directory Domain Services, DNS, DHCP
- Windows 11 endpoint support and troubleshooting fundamentals
- MikroTik RouterOS: addressing, NAT, firewall, routing
- Evidence-based documentation: runbooks, diagrams, validation captures