OfficeGenie is an AI-powered assistant that acts as a first-line triage system for employee support requests. It classifies natural language queries (e.g., IT, HR, Admin), extracts key details, and routes the issue to the correct team — with an instant response.

• 📝 Accepts user queries via web form
• 🧠 Classifies requests (IT, HR, Payroll, etc.)
• 🔍 Extracts structured info like system names, urgency, dates, etc.
• 📬 Sends automated acknowledgment
• 🔁 Routes request to the right department or automation
• 📊 Logs requests for future analytics

• Frontend: React
• Backend: Python 3.10+
• LLM: OpenAI GPT / Claude (via API)
• Data: JSON-based input/output + optional SQLite
• Other: Pandas, Prompt templating, Logging

User Message: "I can't access my payslip for June. It shows 'file not found'. Please help."

Predicted Output:

{
  "category": "Payroll",
  "subcategory": "Payslip Access",
  "extracted_fields": {
    "month": "June",
    "error_message": "file not found"
  },
  "suggested_response": "Hi Ananya, we've shared your payslip issue with the Payroll team. You’ll get an update shortly."
}

officegenie/
├── docs/
│   ├── product/     # Product specs, ideas, and roadmaps
│   └── design/      # UI mockups, wireframes, and design assets
├── main.py          # Main application entry point
└── pyproject.toml   # Project dependencies and configuration

Sumit Das 🚀 Lead Research Engineer | Generative AI & NLP 🔗 LinkedIn • 💻 GitHub • 📫 Email