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Added quick instructions on submitting feedback within the platform#540

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validbeck merged 3 commits intomainfrom
beck/product-feedback
Nov 22, 2024
Merged

Added quick instructions on submitting feedback within the platform#540
validbeck merged 3 commits intomainfrom
beck/product-feedback

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@validbeck validbeck commented Nov 22, 2024

Internal Notes for Reviewers

LIVE PREVIEW

Screenshot 2024-11-22 at 8 38 14 AM

@validbeck validbeck added the internal Not to be externalized in the release notes label Nov 22, 2024
@validbeck validbeck self-assigned this Nov 22, 2024
@validbeck validbeck requested review from gtagle and nrichers November 22, 2024 00:47
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PR Summary

This pull request updates the support page to enhance user experience by replacing the email support link with a link to the FAQ section. It also introduces a new section that guides users on how to submit feedback directly from the ValidMind platform. The changes include:

  • Replacing the email support link with a link to the FAQ page, encouraging users to check frequently asked questions for assistance.
  • Adding detailed instructions on how users can submit feedback, including feature requests, bug reports, and other feedback directly from the platform.
  • Including a visual aid (screenshot) to help users locate the feedback submission feature within the platform.

These changes aim to streamline the support process and encourage users to utilize the available resources more effectively.

Test Suggestions

  • Verify that the link to the FAQ page is correct and functional.
  • Check that the feedback submission instructions are clear and easy to follow.
  • Ensure that the screenshot is displayed correctly and matches the current UI of the platform.
  • Test the feedback submission process on the platform to confirm it works as described.

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PR Summary

This pull request enhances the support page by replacing the email support link with a link to the FAQ section, providing users with curated lists of frequently asked questions. Additionally, it introduces a new section that guides users on how to submit feedback directly from the ValidMind platform. The feedback submission process includes options for feature requests, bug reports, and other feedback, along with a rating system for user experience. A screenshot illustrating the feedback panel within the platform is also included.

Test Suggestions

  • Verify that the FAQ links on the support page navigate to the correct FAQ sections.
  • Test the feedback submission process to ensure that users can submit feature requests, bug reports, and other feedback.
  • Check that the feedback panel screenshot is displayed correctly on the support page.
  • Ensure that the feedback submission process includes a rating system and that it functions as expected.

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A PR preview is available: Preview URL

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@gtagle gtagle left a comment

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Instructions look good.

@validbeck validbeck merged commit 71060ac into main Nov 22, 2024
@validbeck validbeck deleted the beck/product-feedback branch November 22, 2024 18:45
This was referenced Nov 26, 2024
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2 participants