Command line tool to export tickets.
- Clone csv_export_command_line or download it as a zip.
- Go into the csv_export_command_line directory (
cd PATH_TO_CSV_EXPORT_COMMAND_LINE). - Run
bundle execto download/install the dependencies.
You need to run it from the command line:
bundle exec thor tickets:export --subdomain=ZENDESK_SUBDOMAIN --token=ZENDESK_TOKEN --username=ZENDESK_USERNAME
--subdomain=SUBDOMAIN # Zendesk account/subdomain
--username=USERNAME # Zendesk API username
--token=TOKEN # Zendesk API token
[--from=FROM] # From which creation date (1 week ago from today's date). Format: YYYY-MM-DD
# Default: ON_WEEK_AGO
[--to=TO] # To which creation date (Today's date). Format: YYYY-MM-DD
# Default: TODAY
[--fields=FIELDS] # Ticket fields to be exported
# Default: id,subject,description,status,group_id,requester_id,assignee_id,created_at
[--output-path=OUTPUT_PATH] # Where to save the csv file
# Default: HOME_PATH
- None
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